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/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=96&q=82 96w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=128&q=82 128w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=256&q=82 256w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=384&q=82 384w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=640&q=82 640w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=750&q=82 750w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=828&q=82 828w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=1080&q=82 1080w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=1200&q=82 1200w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=1920&q=82 1920w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=2048&q=82 2048w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=3840&q=82 3840w" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=3840&q=82"/></div></div><div class="jsx-f64cf502e62b9c0 w-full px-4 -mt-16 relative z-10 pb-6"><div class="jsx-f64cf502e62b9c0 bg-white rounded-[16px] shadow-[0px_6px_10px_-1px_rgba(0,0,0,0.1)] p-6 w-full max-w-[328px] mx-auto flex flex-col gap-[14px]"><div class="jsx-f64cf502e62b9c0 flex flex-col gap-4"><h1 class="jsx-f64cf502e62b9c0 text-[24px] font-semibold text-[#444444] leading-[28px] tracking-[0.25px]">In a world where AI also has a say, one thing matters most: trust.</h1><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">Show why customers trust you - on your website, on Google, in AI search, and everywhere people look for recommendations today.</p></div><form class="jsx-f64cf502e62b9c0 flex flex-col gap-[14px]"><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">Enter your email address to register a free ProvenExpert account.</p><input type="email" data-slot="input" class="min-w-0 border border-solid bg-white px-[12px] py-[9px] tracking-[0.15px] text-[#616161] transition-[color,box-shadow] outline-none placeholder:text-[#616161] file:inline-flex file:h-7 file:border-0 file:bg-transparent file:text-sm file:font-medium file:text-foreground selection:bg-primary selection:text-primary-foreground disabled:pointer-events-none disabled:cursor-not-allowed disabled:opacity-50 focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:border-destructive aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 w-full border-[#898989] text-[14px] h-[40px] rounded-[4px]" placeholder="Email" required="" value=""/><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">By clicking “Secure your advantage now”, I accept the <a class="text-blue-4 underline" href="/en-us/terms-and-conditions-of-use/">Terms and Conditions</a> and <a class="text-blue-4 underline" href="/en-us/privacy-policy/">Privacy Policy</a>.</p><button data-slot="button" class="inline-flex items-center cursor-pointer justify-center gap-2 rounded-md disabled:pointer-events-none [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-accent-1 text-neutral-1 hover:brightness-90 px-7 py-2 has-[>svg]:px-3 w-full min-h-[40px] text-base font-bold tracking-[0.45px] uppercase hover:opacity-90 transition-opacity disabled:opacity-50 disabled:cursor-not-allowed" type="submit" title="Secure your advantage now" style="border-radius:4px">Secure your advantage now</button></form></div></div></div><div class="jsx-f64cf502e62b9c0 hidden md:block lg:!hidden"><div class="jsx-f64cf502e62b9c0 w-full relative"><div style="background-color:#ffffff" class="jsx-f64cf502e62b9c0 w-full h-[510px] overflow-hidden relative"><img alt="" aria-hidden="true" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' %3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/webp;base64,UklGRkoBAABXRUJQVlA4ID4BAAAQBwCdASooABcAPwF4slOrJySipWsxYCAJaADDkMhD/JL9b5dfnWLEG6PNfjZWFkmj9fI2xG/p0M9IzR2YIo/eAAD++htinUZ3ywPHPLxPA6NTLF9/Szom7BM7VRrCIBmKO5+j+jr77nbFTJhM7otSoqFjZQP0mYYYnZ3PXbT1mjyK0h8SdQlTAd7U5A3FVlMnEY5fJn7L2pCFenKf1YtqHu8AcVSFC7mqP2aK8LPMJi2/e8X4m5gvXMFJPxVC3MExOM6XLYEMDntyXH4LFfPTEvVe8HZ06IS2b/elQITnBzksKod1FUMDvB8yPRX2hyzEKfBgWs+QPsGD6IjLaNe275CQ0TWUa8zY6c8rRISmX457Op7uf08BgEvP5MJcgxNiMRQihn5i3OS6MbYg0AR4LfTeBlJiEqFOKTPgAAA='/%3E%3C/svg%3E")" sizes="(min-width: 768px) and (max-width: 1023px) 100vw, 0vw" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=16&q=82 16w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=32&q=82 32w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=48&q=82 48w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=64&q=82 64w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=96&q=82 96w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=128&q=82 128w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=256&q=82 256w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=384&q=82 384w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=640&q=82 640w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=750&q=82 750w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=828&q=82 828w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=1080&q=82 1080w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=1200&q=82 1200w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=1920&q=82 1920w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=2048&q=82 2048w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=3840&q=82 3840w" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=3840&q=82"/></div><div class="jsx-f64cf502e62b9c0 absolute left-[79px] top-1/2 -translate-y-1/2 bg-white rounded-[16px] shadow-[0px_3px_4px_-2px_rgba(0,0,0,0.06)] p-6 w-[316px] flex flex-col gap-[14px] z-20"><div class="jsx-f64cf502e62b9c0 flex flex-col gap-4"><h1 class="jsx-f64cf502e62b9c0 text-[24px] font-semibold text-[#444444] leading-[28px] tracking-[0.25px]">In a world where AI also has a say, one thing matters most: trust.</h1><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">Show why customers trust you - on your website, on Google, in AI search, and everywhere people look for recommendations today.</p></div><form class="jsx-f64cf502e62b9c0 flex flex-col gap-[14px]"><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">Enter your email address to register a free ProvenExpert account.</p><input type="email" data-slot="input" class="min-w-0 border border-solid bg-white px-[12px] py-[9px] tracking-[0.15px] text-[#616161] transition-[color,box-shadow] outline-none placeholder:text-[#616161] file:inline-flex file:h-7 file:border-0 file:bg-transparent file:text-sm file:font-medium file:text-foreground selection:bg-primary selection:text-primary-foreground disabled:pointer-events-none disabled:cursor-not-allowed disabled:opacity-50 focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:border-destructive aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 w-full border-[#898989] text-[14px] h-[40px] rounded-[4px]" placeholder="Email" required="" value=""/><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">By clicking “Secure your advantage now”, I accept the <a class="text-blue-4 underline" href="/en-us/terms-and-conditions-of-use/">Terms and Conditions</a> and <a class="text-blue-4 underline" href="/en-us/privacy-policy/">Privacy Policy</a>.</p><button data-slot="button" class="inline-flex items-center cursor-pointer justify-center gap-2 rounded-md disabled:pointer-events-none [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-accent-1 text-neutral-1 hover:brightness-90 px-7 py-2 has-[>svg]:px-3 w-full min-h-[40px] text-base font-bold tracking-[0.45px] uppercase hover:opacity-90 transition-opacity disabled:opacity-50 disabled:cursor-not-allowed" type="submit" title="Secure your advantage now" style="border-radius:4px">Secure your advantage now</button></form></div><div class="jsx-f64cf502e62b9c0 absolute right-4 top-[314px] bg-white rounded-[6px] shadow-[1.5px_3px_11px_0px_rgba(0,0,0,0.3),6px_9px_15px_0px_rgba(0,0,0,0.36)] px-[22px] py-[14px] flex flex-col gap-[3px] z-10"><div class="jsx-f64cf502e62b9c0 flex flex-col gap-[8px] items-center"><p class="jsx-f64cf502e62b9c0 text-[19px] text-[#444444] text-center"><span class="jsx-f64cf502e62b9c0 font-bold">137</span> <!-- -->Customer reviews</p><div class="jsx-f64cf502e62b9c0 w-full h-[1px] bg-[#D5D5D5]"></div></div><div class="jsx-f64cf502e62b9c0 flex flex-col gap-[5px] items-center"><p class="jsx-f64cf502e62b9c0 text-[19px] text-[#0DB1CD] text-center"><span class="jsx-f64cf502e62b9c0 font-bold">96%</span> <!-- -->Recommended</p><div class="jsx-f64cf502e62b9c0 flex flex-col gap-[3px] items-center justify-center"><div class="jsx-f64cf502e62b9c0 flex gap-[1px]"><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="#C8B274" class="jsx-f64cf502e62b9c0"></path></svg><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="#C8B274" class="jsx-f64cf502e62b9c0"></path></svg><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="#C8B274" class="jsx-f64cf502e62b9c0"></path></svg><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="#C8B274" class="jsx-f64cf502e62b9c0"></path></svg><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><defs class="jsx-f64cf502e62b9c0"><lineargradient id="halfStarTablet" class="jsx-f64cf502e62b9c0"><stop offset="50%" stop-color="#C8B274" class="jsx-f64cf502e62b9c0"></stop><stop offset="50%" stop-color="#D5D5D5" class="jsx-f64cf502e62b9c0"></stop></lineargradient></defs><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="url(#halfStarTablet)" class="jsx-f64cf502e62b9c0"></path></svg></div><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444]">4,6 <!-- -->Google star rating</p></div></div></div></div></div><div class="jsx-f64cf502e62b9c0 hidden lg:block"><div class="jsx-f64cf502e62b9c0 relative grid grid-cols-1 w-full overflow-hidden"><div id="slide-panel-0" role="tabpanel" aria-hidden="false" aria-labelledby="slide-tab-0" class="jsx-f64cf502e62b9c0 col-start-1 row-start-1 w-full min-h-[min(648px,calc(100dvh-128px))] relative transition-opacity duration-500 ease-in-out opacity-100"><div style="background-color:#ffffff" class="jsx-f64cf502e62b9c0 absolute inset-0 w-full h-full"><img alt="" aria-hidden="true" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' %3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur 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srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=16&q=82 16w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=32&q=82 32w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=48&q=82 48w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=64&q=82 64w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=96&q=82 96w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=128&q=82 128w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=256&q=82 256w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=384&q=82 384w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-1-bg.png&w=640&q=82 640w, 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justify-center"><div class="jsx-f64cf502e62b9c0 absolute right-0 top-[378px] bg-white rounded-[6px] shadow-[1.5px_3px_11px_0px_rgba(0,0,0,0.3),6px_9px_15px_0px_rgba(0,0,0,0.36)] px-[22px] py-[14px] flex flex-col gap-[3px] z-10 animate-[fadeIn_0.5s_ease-in-out]"><div class="jsx-f64cf502e62b9c0 flex flex-col gap-[8px] items-center"><p class="jsx-f64cf502e62b9c0 text-[19px] text-[#444444] text-center"><span class="jsx-f64cf502e62b9c0 font-bold">137</span> <!-- -->Customer reviews</p><div class="jsx-f64cf502e62b9c0 w-full h-[1px] bg-[#D5D5D5]"></div></div><div class="jsx-f64cf502e62b9c0 flex flex-col gap-[5px] items-center"><p class="jsx-f64cf502e62b9c0 text-[19px] text-[#0DB1CD] text-center"><span class="jsx-f64cf502e62b9c0 font-bold">96%</span> <!-- -->Recommended</p><div class="jsx-f64cf502e62b9c0 flex flex-col gap-[3px] items-center justify-center"><div class="jsx-f64cf502e62b9c0 flex gap-[1px]"><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="#C8B274" class="jsx-f64cf502e62b9c0"></path></svg><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="#C8B274" class="jsx-f64cf502e62b9c0"></path></svg><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="#C8B274" class="jsx-f64cf502e62b9c0"></path></svg><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="#C8B274" class="jsx-f64cf502e62b9c0"></path></svg><svg width="20" height="20" viewbox="0 0 20 20" fill="none" class="jsx-f64cf502e62b9c0"><defs class="jsx-f64cf502e62b9c0"><lineargradient id="halfStar" class="jsx-f64cf502e62b9c0"><stop offset="50%" stop-color="#C8B274" class="jsx-f64cf502e62b9c0"></stop><stop offset="50%" stop-color="#D5D5D5" class="jsx-f64cf502e62b9c0"></stop></lineargradient></defs><path d="M10 1L12.5 7.5H19L13.75 11.25L16.25 17.75L10 13.75L3.75 17.75L6.25 11.25L1 7.5H7.5L10 1Z" fill="url(#halfStar)" class="jsx-f64cf502e62b9c0"></path></svg></div><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444]">4,6 <!-- -->Google star rating</p></div></div></div><div class="jsx-f64cf502e62b9c0 relative w-[594px] ml-0 bg-white rounded-[16px] shadow-[0px_3px_4px_-2px_rgba(0,0,0,0.06)] p-6 flex flex-col gap-6 z-20 animate-[slideInLeft_0.6s_ease-out]"><div class="jsx-f64cf502e62b9c0 flex flex-col gap-4"><h1 class="jsx-f64cf502e62b9c0 text-[48px] font-semibold text-[#444444] leading-[57px] tracking-[0.4px]">In a world where AI also has a say, one thing matters most: trust.</h1><p class="jsx-f64cf502e62b9c0 text-base text-[#444444] leading-6 tracking-[0.15px]">Show why customers trust you - on your website, on Google, in AI search, and everywhere people look for recommendations today.</p></div><form class="jsx-f64cf502e62b9c0 flex flex-col gap-6"><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">Enter your email address to register a free ProvenExpert account.</p><input type="email" data-slot="input" class="min-w-0 border border-solid bg-white px-[12px] py-[9px] tracking-[0.15px] text-[#616161] transition-[color,box-shadow] outline-none placeholder:text-[#616161] file:inline-flex file:h-7 file:border-0 file:bg-transparent file:text-sm file:font-medium file:text-foreground selection:bg-primary selection:text-primary-foreground disabled:pointer-events-none disabled:cursor-not-allowed disabled:opacity-50 focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:border-destructive aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 w-full border-[#898989] text-[14px] h-[40px] rounded-[4px]" placeholder="Email" required="" tabindex="0" value=""/><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">By clicking “Secure your advantage now”, I accept the <a class="text-blue-4 underline" tabindex="0" href="/en-us/terms-and-conditions-of-use/">Terms and Conditions</a> and <a class="text-blue-4 underline" tabindex="0" href="/en-us/privacy-policy/">Privacy Policy</a>.</p><button data-slot="button" class="inline-flex items-center cursor-pointer justify-center gap-2 rounded-md disabled:pointer-events-none [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-accent-1 text-neutral-1 hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full h-[40px] text-base font-bold tracking-[0.45px] uppercase hover:opacity-90 transition-opacity disabled:opacity-50 disabled:cursor-not-allowed" type="submit" title="Secure your advantage now" tabindex="0" style="border-radius:4px">Secure your advantage now</button></form></div></div></div><div id="slide-panel-1" style="display:none" role="tabpanel" aria-hidden="true" aria-labelledby="slide-tab-1" inert="" class="jsx-f64cf502e62b9c0 col-start-1 row-start-1 w-full min-h-[min(648px,calc(100dvh-128px))] relative transition-opacity duration-500 ease-in-out opacity-0 pointer-events-none"><div style="background-color:#f5f0eb" class="jsx-f64cf502e62b9c0 absolute inset-0 w-full h-full"><img alt="" aria-hidden="true" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-top" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' %3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/webp;base64,UklGRv4AAABXRUJQVlA4IPIAAABwBgCdASooABgAPwF6sVSrJ6QjJWmZYCAJQBdgBEX8gVn/v9xqL0HV5j86dVdn9xwtT/Y9c3fAjPNHQvAA/paZCikAlwQPJ54nsiQ4p1QViMmAIcdde+JWbayjvrpsFK8ZwSlXq93i5R5jf4Aop/NqSNBVUV7ZrzjxvIVYafS+0qxVdwY7kTWp4BdjZmZK3JZFE45byLc7gd1mFaUTCYj4GAxVdM7S0UtrS7bXi0FnJeRY6HiiNAcSgLfO0YnARbb881ZBvIx5O37ObW9wWJZSSVbWOA561VI5fXMMDQfl2fXaUJGuQSoj79iuo7GM44xAAA=='/%3E%3C/svg%3E")" sizes="(min-width: 1024px) 100vw, 0vw" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-2-bg.png&w=16&q=82 16w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-2-bg.png&w=32&q=82 32w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-2-bg.png&w=48&q=82 48w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-2-bg.png&w=64&q=82 64w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-2-bg.png&w=96&q=82 96w, 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/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-2-bg.png&w=2048&q=82 2048w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-2-bg.png&w=3840&q=82 3840w" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-2-bg.png&w=3840&q=82"/></div><div class="jsx-f64cf502e62b9c0 relative w-[80%] max-w-[1224px] mx-auto min-h-[min(648px,calc(100dvh-128px))] h-full flex flex-col justify-center"><div class="jsx-f64cf502e62b9c0 relative w-[594px] ml-0 bg-white rounded-[16px] shadow-[0px_3px_4px_-2px_rgba(0,0,0,0.06)] p-6 flex flex-col gap-6 z-20 animate-[slideInLeft_0.6s_ease-out]"><div class="jsx-f64cf502e62b9c0 flex flex-col gap-4"><h1 class="jsx-f64cf502e62b9c0 text-[48px] font-semibold text-[#444444] leading-[57px] tracking-[0.4px]">All customer reviews in one place</h1><p class="jsx-f64cf502e62b9c0 text-base text-[#444444] leading-6 tracking-[0.15px]">Your customers review you everywhere - on Google, Facebook, and more. With ProvenExpert, you bundle every review in one profile.</p></div><form class="jsx-f64cf502e62b9c0 flex flex-col gap-6"><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">Enter your email address to register a free ProvenExpert account.</p><input type="email" data-slot="input" class="min-w-0 border border-solid bg-white px-[12px] py-[9px] tracking-[0.15px] text-[#616161] transition-[color,box-shadow] outline-none placeholder:text-[#616161] file:inline-flex file:h-7 file:border-0 file:bg-transparent file:text-sm file:font-medium file:text-foreground selection:bg-primary selection:text-primary-foreground disabled:pointer-events-none disabled:cursor-not-allowed disabled:opacity-50 focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:border-destructive aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 w-full border-[#898989] text-[14px] h-[40px] rounded-[4px]" placeholder="Email" required="" tabindex="-1" value=""/><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">By clicking “Secure your advantage now”, I accept the <a class="text-blue-4 underline" tabindex="-1" href="/en-us/terms-and-conditions-of-use/">Terms and Conditions</a> and <a class="text-blue-4 underline" tabindex="-1" href="/en-us/privacy-policy/">Privacy Policy</a>.</p><button data-slot="button" class="inline-flex items-center cursor-pointer justify-center gap-2 rounded-md disabled:pointer-events-none [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-accent-1 text-neutral-1 hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full h-[40px] text-base font-bold tracking-[0.45px] uppercase hover:opacity-90 transition-opacity disabled:opacity-50 disabled:cursor-not-allowed" type="submit" title="Secure your advantage now" tabindex="-1" style="border-radius:4px">Secure your advantage now</button></form></div></div></div><div id="slide-panel-2" style="display:none" role="tabpanel" aria-hidden="true" aria-labelledby="slide-tab-2" inert="" class="jsx-f64cf502e62b9c0 col-start-1 row-start-1 w-full min-h-[min(648px,calc(100dvh-128px))] relative transition-opacity duration-500 ease-in-out opacity-0 pointer-events-none"><div style="background-color:#ffffff" class="jsx-f64cf502e62b9c0 absolute inset-0 w-full h-full"><img alt="" aria-hidden="true" loading="lazy" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' %3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/webp;base64,UklGRigBAABXRUJQVlA4IBwBAAAQBwCdASooABgAPwF2tVQrJyUjJWmZYCAJYwDGuzCghto4YjVvw3syUOXcDXywgPV43/KOcm9T2j+/tuPWZqHUAAD+6hbGp365Mejzdsk9Vf/skXzxvP6oUqaPh+LHmdhDyCvCRQCot8shNtGX6XghMHgz4iS55rmnOt1Z87DV5wKtddfs3/1F2jQXN6SeDYIXw8x0/CnAijSS3kUAFZ6AD5p9tAmNXdOFzjN8c7kJp3QApS6Wd/CcizOnOGZYIdHJ7XQlPeFxzvFWKfvfoVES5mxWmrUEOnR1G6v9TSFjipEn9AyaxUp3q/mpWWcS2S2WvIEGpVHqDd/Cy0vu6slO5Zhiua3ScLLMRoX8vVpeJ+QQl6gH+vaefqUAAA=='/%3E%3C/svg%3E")" sizes="(min-width: 1024px) 100vw, 0vw" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=16&q=82 16w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=32&q=82 32w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=48&q=82 48w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=64&q=82 64w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=96&q=82 96w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=128&q=82 128w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=256&q=82 256w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=384&q=82 384w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=640&q=82 640w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=750&q=82 750w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=828&q=82 828w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=1080&q=82 1080w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=1200&q=82 1200w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=1920&q=82 1920w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=2048&q=82 2048w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=3840&q=82 3840w" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-3-bg.png&w=3840&q=82"/></div><div class="jsx-f64cf502e62b9c0 relative w-[80%] max-w-[1224px] mx-auto min-h-[min(648px,calc(100dvh-128px))] h-full flex flex-col justify-center"><div class="jsx-f64cf502e62b9c0 relative w-[594px] ml-0 bg-white rounded-[16px] shadow-[0px_3px_4px_-2px_rgba(0,0,0,0.06)] p-6 flex flex-col gap-6 z-20 animate-[slideInLeft_0.6s_ease-out]"><div class="jsx-f64cf502e62b9c0 flex flex-col gap-4"><h1 class="jsx-f64cf502e62b9c0 text-[48px] font-semibold text-[#444444] leading-[57px] tracking-[0.4px]">Visible. Trustworthy. With stars.</h1><p class="jsx-f64cf502e62b9c0 text-base text-[#444444] leading-6 tracking-[0.15px]">Your stars appear right next to your listing and create more attention, more clicks, and more customers.</p></div><form class="jsx-f64cf502e62b9c0 flex flex-col gap-6"><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">Enter your email address to register a free ProvenExpert account.</p><input type="email" data-slot="input" class="min-w-0 border border-solid bg-white px-[12px] py-[9px] tracking-[0.15px] text-[#616161] transition-[color,box-shadow] outline-none placeholder:text-[#616161] file:inline-flex file:h-7 file:border-0 file:bg-transparent file:text-sm file:font-medium file:text-foreground selection:bg-primary selection:text-primary-foreground disabled:pointer-events-none disabled:cursor-not-allowed disabled:opacity-50 focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:border-destructive aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 w-full border-[#898989] text-[14px] h-[40px] rounded-[4px]" placeholder="Email" required="" tabindex="-1" value=""/><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">By clicking “Secure your advantage now”, I accept the <a class="text-blue-4 underline" tabindex="-1" href="/en-us/terms-and-conditions-of-use/">Terms and Conditions</a> and <a class="text-blue-4 underline" tabindex="-1" href="/en-us/privacy-policy/">Privacy Policy</a>.</p><button data-slot="button" class="inline-flex items-center cursor-pointer justify-center gap-2 rounded-md disabled:pointer-events-none [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-accent-1 text-neutral-1 hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full h-[40px] text-base font-bold tracking-[0.45px] uppercase hover:opacity-90 transition-opacity disabled:opacity-50 disabled:cursor-not-allowed" type="submit" title="Secure your advantage now" tabindex="-1" style="border-radius:4px">Secure your advantage now</button></form></div></div></div><div id="slide-panel-3" style="display:none" role="tabpanel" aria-hidden="true" aria-labelledby="slide-tab-3" inert="" class="jsx-f64cf502e62b9c0 col-start-1 row-start-1 w-full min-h-[min(648px,calc(100dvh-128px))] relative transition-opacity duration-500 ease-in-out opacity-0 pointer-events-none"><div style="background-color:#ffffff" class="jsx-f64cf502e62b9c0 absolute inset-0 w-full h-full"><img alt="" aria-hidden="true" loading="lazy" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' %3E%3Cfilter id='b' color-interpolation-filters='sRGB'%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3CfeColorMatrix values='1 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 100 -1' result='s'/%3E%3CfeFlood x='0' y='0' width='100%25' height='100%25'/%3E%3CfeComposite operator='out' in='s'/%3E%3CfeComposite in2='SourceGraphic'/%3E%3CfeGaussianBlur stdDeviation='20'/%3E%3C/filter%3E%3Cimage width='100%25' height='100%25' x='0' y='0' preserveAspectRatio='none' style='filter: url(%23b);' href='data:image/webp;base64,UklGRuQAAABXRUJQVlA4INgAAACQBgCdASooABgAPwFwsFIrJiSipWzJYCAJQBgb5fNgTfvhEGcwUNMgq25JuYNLoc0p62Qu+UZsnoD7NYgAAP7U2zQvplIzCKsJGTRy2+ouv5mpNgIDDOby9q9Mg4yIu80Im+lT+nd62vUs9b9rvOJGA1DeSGBuNxlr0Bupf5D3cVBMve7ldOyiShjiyvFoszyKv+gq20fATdWG9KesIDhgdjXiPBJVo4HiTvogvjENi7jRVARIVBuVUfaHpgZ2+ssts588ty0Xc/KvF9GlaAGyO41BwB4gAAA='/%3E%3C/svg%3E")" sizes="(min-width: 1024px) 100vw, 0vw" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=16&q=82 16w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=32&q=82 32w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=48&q=82 48w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=64&q=82 64w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=96&q=82 96w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=128&q=82 128w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=256&q=82 256w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=384&q=82 384w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=640&q=82 640w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=750&q=82 750w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=828&q=82 828w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=1080&q=82 1080w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=1200&q=82 1200w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=1920&q=82 1920w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=2048&q=82 2048w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=3840&q=82 3840w" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fslider-4-bg.png&w=3840&q=82"/></div><div class="jsx-f64cf502e62b9c0 relative w-[80%] max-w-[1224px] mx-auto min-h-[min(648px,calc(100dvh-128px))] h-full flex flex-col justify-center"><div class="jsx-f64cf502e62b9c0 relative w-[594px] ml-0 bg-white rounded-[16px] shadow-[0px_3px_4px_-2px_rgba(0,0,0,0.06)] p-6 flex flex-col gap-6 z-20 animate-[slideInLeft_0.6s_ease-out]"><div class="jsx-f64cf502e62b9c0 flex flex-col gap-4"><h1 class="jsx-f64cf502e62b9c0 text-[48px] font-semibold text-[#444444] leading-[57px] tracking-[0.4px]">Everything you need to know about customer reviews</h1><p class="jsx-f64cf502e62b9c0 text-base text-[#444444] leading-6 tracking-[0.15px]">With ProvenExpert, you ask for feedback in a targeted way - with templates tailored precisely to your industry.</p></div><form class="jsx-f64cf502e62b9c0 flex flex-col gap-6"><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">Enter your email address to register a free ProvenExpert account.</p><input type="email" data-slot="input" class="min-w-0 border border-solid bg-white px-[12px] py-[9px] tracking-[0.15px] text-[#616161] transition-[color,box-shadow] outline-none placeholder:text-[#616161] file:inline-flex file:h-7 file:border-0 file:bg-transparent file:text-sm file:font-medium file:text-foreground selection:bg-primary selection:text-primary-foreground disabled:pointer-events-none disabled:cursor-not-allowed disabled:opacity-50 focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:border-destructive aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 w-full border-[#898989] text-[14px] h-[40px] rounded-[4px]" placeholder="Email" required="" tabindex="-1" value=""/><p class="jsx-f64cf502e62b9c0 text-[14px] text-[#444444] leading-[21px] tracking-[0.15px]">By clicking “Secure your advantage now”, I accept the <a class="text-blue-4 underline" tabindex="-1" href="/en-us/terms-and-conditions-of-use/">Terms and Conditions</a> and <a class="text-blue-4 underline" tabindex="-1" href="/en-us/privacy-policy/">Privacy Policy</a>.</p><button data-slot="button" class="inline-flex items-center cursor-pointer justify-center gap-2 rounded-md disabled:pointer-events-none [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-accent-1 text-neutral-1 hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full h-[40px] text-base font-bold tracking-[0.45px] uppercase hover:opacity-90 transition-opacity disabled:opacity-50 disabled:cursor-not-allowed" type="submit" title="Secure your advantage now" tabindex="-1" style="border-radius:4px">Secure your advantage now</button></form></div></div></div></div><div role="tablist" aria-label="Slide navigation" class="jsx-f64cf502e62b9c0 w-full flex"><button id="slide-tab-0" role="tab" aria-label="Switch to Customer reviews" aria-selected="true" aria-controls="slide-panel-0" class="jsx-f64cf502e62b9c0 slider__tab group relative flex-1 flex flex-col transition-all duration-300 cursor-pointer slider__tab--active"><div class="jsx-f64cf502e62b9c0 slider__tab-preview absolute bottom-full left-0 right-0 h-[160px] z-30 pointer-events-none opacity-0 translate-y-4 group-hover:opacity-100 group-hover:translate-y-0 transition-all duration-300 ease-out overflow-hidden"><img alt="" aria-hidden="true" loading="lazy" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" src="/corporate/assets/img/home/slider-1-bg.png"/></div><div class="jsx-f64cf502e62b9c0 slider__tab-label px-4 py-4 text-base font-bold leading-[19px] tracking-[0.15px] text-center transition-all duration-300 bg-[#F1FBFC] border-[0.5px] border-solid border-[#0D94AB] text-[#089BB7]">Customer reviews</div></button><button id="slide-tab-1" role="tab" aria-label="Switch to Rating aggregation" aria-selected="false" aria-controls="slide-panel-1" class="jsx-f64cf502e62b9c0 slider__tab group relative flex-1 flex flex-col transition-all duration-300 cursor-pointer slider__tab--inactive border-r-[0.5px] border-solid border-white"><div class="jsx-f64cf502e62b9c0 slider__tab-preview absolute bottom-full left-0 right-0 h-[160px] z-30 pointer-events-none opacity-0 translate-y-4 group-hover:opacity-100 group-hover:translate-y-0 transition-all duration-300 ease-out overflow-hidden"><img alt="" aria-hidden="true" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-top" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" src="/corporate/assets/img/home/slider-2-bg.png"/><div class="jsx-f64cf502e62b9c0 absolute inset-0 bg-[#089BB7]/55"></div></div><div class="jsx-f64cf502e62b9c0 slider__tab-label px-4 py-4 text-base font-bold leading-[19px] tracking-[0.15px] text-center transition-all duration-300 bg-[#089BB7] text-white hover:bg-[#0D94AB]">Rating aggregation</div></button><button id="slide-tab-2" role="tab" aria-label="Switch to Google star ratings" aria-selected="false" aria-controls="slide-panel-2" class="jsx-f64cf502e62b9c0 slider__tab group relative flex-1 flex flex-col transition-all duration-300 cursor-pointer slider__tab--inactive border-r-[0.5px] border-solid border-white"><div class="jsx-f64cf502e62b9c0 slider__tab-preview absolute bottom-full left-0 right-0 h-[160px] z-30 pointer-events-none opacity-0 translate-y-4 group-hover:opacity-100 group-hover:translate-y-0 transition-all duration-300 ease-out overflow-hidden"><img alt="" aria-hidden="true" loading="lazy" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" src="/corporate/assets/img/home/slider-3-bg.png"/><div class="jsx-f64cf502e62b9c0 absolute inset-0 bg-[#089BB7]/55"></div></div><div class="jsx-f64cf502e62b9c0 slider__tab-label px-4 py-4 text-base font-bold leading-[19px] tracking-[0.15px] text-center transition-all duration-300 bg-[#089BB7] text-white hover:bg-[#0D94AB]">Google star ratings</div></button><button id="slide-tab-3" role="tab" aria-label="Switch to Customer surveys" aria-selected="false" aria-controls="slide-panel-3" class="jsx-f64cf502e62b9c0 slider__tab group relative flex-1 flex flex-col transition-all duration-300 cursor-pointer slider__tab--inactive"><div class="jsx-f64cf502e62b9c0 slider__tab-preview absolute bottom-full left-0 right-0 h-[160px] z-30 pointer-events-none opacity-0 translate-y-4 group-hover:opacity-100 group-hover:translate-y-0 transition-all duration-300 ease-out overflow-hidden"><img alt="" aria-hidden="true" loading="lazy" decoding="async" data-nimg="fill" class="object-cover" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" src="/corporate/assets/img/home/slider-4-bg.png"/><div class="jsx-f64cf502e62b9c0 absolute inset-0 bg-[#089BB7]/55"></div></div><div class="jsx-f64cf502e62b9c0 slider__tab-label px-4 py-4 text-base font-bold leading-[19px] tracking-[0.15px] text-center transition-all duration-300 bg-[#089BB7] text-white hover:bg-[#0D94AB]">Customer surveys</div></button></div></div></div></div><div class="bg-neutral-3"><div class="w-[80%] max-md:w-full max-md:px-4 mx-auto flex max-w-[1224px] flex-col items-center max-md:items-start gap-[31px] max-md:gap-6 py-12 max-md:py-6"><h2 class="text-[34px] max-md:text-[24px] font-semibold text-neutral-1 text-center max-md:text-left max-w-[600px] max-md:max-w-[350px] leading-10 max-md:leading-7">More trust, success, and revenue with customer reviews.</h2><p class="text-md max-md:text-[16px] text-neutral-1 text-center max-md:text-left max-w-[920px]">Authentic customer reviews are the most effective advertising in the world. Your good reputation reaches thousands of potential customers on the Internet. Our users benefit from this every day: with just 15 minutes of effort per week, they increase their sales by an average of 25 %.</p></div><section class="advantage-cards bg-neutral-3 py-16 max-md:py-8 max-lg:px-6 max-md:px-4 flex flex-col gap-16 max-lg:gap-8 max-md:gap-6 items-center justify-center w-full max-lg:pt-6 home-page__advantages py-12"><div class="advantage-cards__grid flex flex-col gap-5 px-[173px] max-lg:px-0 max-lg:w-full max-md:max-w-full max-md:w-full"><div class="flex flex-row flex-wrap max-lg:flex-col max-md:flex-col gap-5 items-stretch justify-center"><div class="advantages-page__card bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col items-center gap-6 w-[375px] max-lg:w-full max-md:w-full shrink-0"><div class="advantages-page__card-icon h-[72px] w-[98px] flex items-center justify-center shrink-0"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 98 72" class="w-[98px] h-[72px]" aria-hidden="true"><circle cx="49" cy="34" r="33" fill="#C5ECF3"></circle><path fill="#097E92" fill-rule="evenodd" d="M88.5 5c4.136 0 7.5 3.364 7.5 7.5S92.636 20 88.5 20a7.45 7.45 0 0 1-3.446-.842L68.28 38.727A7.47 7.47 0 0 1 70 43.5c0 4.136-3.364 7.5-7.5 7.5S55 47.636 55 43.5q.002-.488.063-.96L41.963 37.3A7.5 7.5 0 0 1 35.5 41a7.46 7.46 0 0 1-4.315-1.371L16.183 51.1A7.45 7.45 0 0 1 17 54.5c0 4.136-3.364 7.5-7.5 7.5S2 58.636 2 54.5 5.364 47 9.5 47c1.831 0 3.51.66 4.813 1.754l14.804-11.32A7.46 7.46 0 0 1 28 33.5c0-4.136 3.364-7.5 7.5-7.5s7.5 3.364 7.5 7.5q-.002.488-.065.959l13.102 5.24A7.5 7.5 0 0 1 62.5 36c1.242 0 2.413.305 3.445.84L82.72 17.273A7.47 7.47 0 0 1 81 12.5C81 8.364 84.364 5 88.5 5m-79 45C7.02 50 5 52.02 5 54.5S7.02 59 9.5 59s4.5-2.02 4.5-4.5S11.98 50 9.5 50m53-11c-2.48 0-4.5 2.02-4.5 4.5s2.02 4.5 4.5 4.5 4.5-2.02 4.5-4.5-2.02-4.5-4.5-4.5m-27-10c-2.48 0-4.5 2.02-4.5 4.5s2.02 4.5 4.5 4.5 4.5-2.02 4.5-4.5-2.02-4.5-4.5-4.5m53-21c-2.48 0-4.5 2.02-4.5 4.5s2.02 4.5 4.5 4.5 4.5-2.02 4.5-4.5S90.98 8 88.5 8" clip-rule="evenodd"></path></svg></div><div class="advantages-page__card-text flex flex-col gap-2 items-center text-center w-full"><h3 class="text-neutral-4 text-[20px] font-semibold leading-6 tracking-[0.2px]">Consistency in marketing</h3><div class="text-neutral-1 text-sm leading-[21px] tracking-[0.15px]">Marketing gets easier when you consistently collect good reviews.</div></div></div><div class="advantages-page__card bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col items-center gap-6 w-[375px] max-lg:w-full max-md:w-full shrink-0"><div class="advantages-page__card-icon h-[72px] w-[98px] flex items-center justify-center shrink-0"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 98 72" class="w-[98px] h-[72px]" aria-hidden="true"><circle cx="49" cy="35" r="28" fill="#C5ECF3"></circle><path fill="#097E92" fill-rule="evenodd" d="M49.171 22.05c7.554 0 13.7 6.146 13.7 13.7 0 5.331-3.062 9.96-7.52 12.224 8.168 2.528 14.14 9.846 14.14 18.565a1.502 1.502 0 0 1-3.002 0c0-9.04-7.739-16.51-17.423-16.51-9.229 0-16.597 7.117-16.597 15.724a1.502 1.502 0 0 1-3.002 0c0-8.343 5.695-15.347 13.492-17.794-4.44-2.269-7.488-6.89-7.488-12.209 0-7.554 6.146-13.7 13.7-13.7m0 3.002c-5.896 0-10.698 4.802-10.698 10.698s4.802 10.698 10.698 10.698S59.87 41.646 59.87 35.75 55.067 25.052 49.17 25.052" clip-rule="evenodd"></path><path fill="#097E92" d="M23.904 10.403c13.871-13.87 36.362-13.87 50.233 0a1.502 1.502 0 0 1-2.123 2.123c-12.7-12.699-33.289-12.699-45.988 0-12.7 12.7-12.7 33.29 0 45.989a1.501 1.501 0 0 1-2.122 2.123c-13.872-13.872-13.872-36.363 0-50.235M75.096 59.568a1.501 1.501 0 0 1-2.207-2.034z"></path><path fill="#097E92" d="M82.797 31.522a1.5 1.5 0 0 1 1.588 1.236l.019.152.04.649q.054.974.054 1.962c0 9.266-3.57 17.718-9.402 24.047l-2.207-2.034c5.343-5.799 8.607-13.533 8.607-22.013q0-.906-.048-1.798l-.038-.594-.003-.153a1.5 1.5 0 0 1 1.39-1.454M81.436 16.45a1.502 1.502 0 0 1 2.123 2.122L70.49 31.641l-7.566-7.566-.102-.114a1.501 1.501 0 0 1 2.11-2.111l.115.103 5.442 5.442z"></path></svg></div><div class="advantages-page__card-text flex flex-col gap-2 items-center text-center w-full"><h3 class="text-neutral-4 text-[20px] font-semibold leading-6 tracking-[0.2px]">Less comparability</h3><div class="text-neutral-1 text-sm leading-[21px] tracking-[0.15px]">With enough recent and distinctive reviews, you are no longer just one of many.</div></div></div></div><div class="flex flex-row flex-wrap max-lg:flex-col max-md:flex-col gap-5 items-stretch justify-center"><div class="advantages-page__card bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col items-center gap-6 w-[375px] max-lg:w-full max-md:w-full shrink-0"><div class="advantages-page__card-icon h-[72px] w-[98px] flex items-center justify-center shrink-0"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 98 72" class="w-[98px] h-[72px]" aria-hidden="true"><circle cx="49" cy="30" r="28" fill="#C5ECF3"></circle><path fill="#097E92" d="M12.458 44.635a1.5 1.5 0 0 1 1.916.606l.071.137.283.608c5.977 12.51 18.755 21.233 33.63 21.507l.722.007.153.008a1.5 1.5 0 0 1 0 2.984l-.153.008-.777-.007C32.266 70.198 18.477 60.79 12.02 47.28l-.306-.657-.057-.142a1.5 1.5 0 0 1 .8-1.845"></path><path fill="#097E92" fill-rule="evenodd" d="M47.221 31.71c-1.047-2.866 1.82-5.605 4.635-4.432L82.55 40.072c2.368.988 2.883 4.078 1.043 5.787l-.185.161-9.276 7.526 5.129 6.527.088.125a1.501 1.501 0 0 1-2.347 1.845l-.1-.116-5.1-6.49-8.462 6.867c-1.867 1.514-4.668.74-5.493-1.517zm3.48-1.663a.5.5 0 0 0-.661.633l10.624 29.078a.5.5 0 0 0 .785.217l8.498-6.897-4.047-5.151-.089-.125a1.501 1.501 0 0 1 2.348-1.845l.1.116 4.018 5.115 9.24-7.498.051-.046a.5.5 0 0 0-.174-.803z" clip-rule="evenodd"></path><path fill="#097E92" d="M50.08 9.5c9.5 0 17.488 6.46 19.815 15.227l.107.418.028.152a1.5 1.5 0 0 1-2.9.704l-.044-.146-.091-.359C65.008 18.013 58.186 12.5 50.08 12.5a1.5 1.5 0 0 1 0-3"></path></svg></div><div class="advantages-page__card-text flex flex-col gap-2 items-center text-center w-full"><h3 class="text-neutral-4 text-[20px] font-semibold leading-6 tracking-[0.2px]">More revenue</h3><div class="text-neutral-1 text-sm leading-[21px] tracking-[0.15px]">Potential customers immediately see that they get exactly what they are looking for from you.</div></div></div><div class="advantages-page__card bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col items-center gap-6 w-[375px] max-lg:w-full max-md:w-full shrink-0"><div class="advantages-page__card-icon h-[72px] w-[98px] flex items-center justify-center shrink-0"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 98 72" class="w-[98px] h-[72px]" aria-hidden="true"><circle cx="27.44" cy="27.44" r="27.44" fill="#C5ECF3" transform="matrix(1 0 0 -1 21.559 63.216)"></circle><path fill="#097E92" d="M53.553.012c17.732 2.24 31.445 17.374 31.445 35.713 0 19.882-16.117 35.999-35.998 35.999-9.748 0-18.594-3.877-25.074-10.17a1.47 1.47 0 1 1 2.047-2.109c5.954 5.782 14.074 9.339 23.027 9.339 18.257 0 33.058-14.801 33.058-33.059 0-16.84-12.592-30.74-28.873-32.796a1.47 1.47 0 0 1 .368-2.917"></path><path fill="#097E92" d="M75.843 22.937c.811 0 1.47.657 1.47 1.468v13.23a1.47 1.47 0 1 1-2.94 0v-9.68L49.98 52.347 38.893 41.26 21.578 58.575a1.47 1.47 0 0 1-2.079-2.08l19.394-19.393L49.981 48.19l22.313-22.314h-9.681a1.47 1.47 0 0 1 0-2.94zM17.313 18.627a1.47 1.47 0 0 1 2.586 1.4 32.9 32.9 0 0 0-3.958 15.698c0 5.685 1.434 11.03 3.958 15.7a1.47 1.47 0 0 1-2.586 1.399A35.85 35.85 0 0 1 13 35.725a35.85 35.85 0 0 1 4.313-17.098M39.35 8.084q1.17 0 2.169.35a6 6 0 0 1 1.804 1.004l-1.164 2.488a10 10 0 0 0-.706-.444 4.3 4.3 0 0 0-.94-.415 3.7 3.7 0 0 0-1.163-.174q-1.011 0-1.761.51-.75.508-1.165 1.585-.075.204-.137.43h5.144l-.72 1.593H36.04a12 12 0 0 0-.002 1.456h4.003l-.793 1.63h-2.96q.06.225.136.428.415 1.063 1.165 1.565.75.495 1.76.495.642 0 1.165-.168.524-.166.916-.4.401-.232.67-.43l1.18 2.49a5.6 5.6 0 0 1-1.798.99q-1.005.327-2.132.327-1.907 0-3.376-.903-1.463-.909-2.293-2.611a7.8 7.8 0 0 1-.599-1.783h-2.1l.59-1.63h1.3q-.019-.348-.02-.713.002-.38.024-.743h-1.894l.59-1.593h1.51a7.9 7.9 0 0 1 .6-1.79q.828-1.717 2.291-2.627 1.47-.917 3.377-.917"></path><path fill="#097E92" fill-rule="evenodd" d="M38.582.365c8.782 0 15.927 7.146 15.927 15.928S47.364 32.219 38.582 32.22s-15.927-7.145-15.928-15.927C22.655 7.51 29.801.365 38.582.365m0 2.94c-7.158 0-12.987 5.83-12.987 12.988s5.83 12.987 12.987 12.987c7.158 0 12.987-5.83 12.987-12.987 0-7.158-5.829-12.988-12.987-12.988" clip-rule="evenodd"></path></svg></div><div class="advantages-page__card-text flex flex-col gap-2 items-center text-center w-full"><h3 class="text-neutral-4 text-[20px] font-semibold leading-6 tracking-[0.2px]">Get started right away</h3><div class="text-neutral-1 text-sm leading-[21px] tracking-[0.15px]">Our tools are intuitive to use. In 5 minutes you have the complete overview of how it works.</div></div></div></div></div></section></div><section class="bg-[#F2EDDE] px-4 py-12 md:px-6 md:py-16 lg:px-[173px]"><div class="mx-auto flex max-w-[920px] flex-col items-center gap-5 text-center"><h2 class="text-[24px] font-semibold leading-8 tracking-[0.25px] text-[#5A5034] md:text-[28px] md:leading-9">A study revealed that 9 out of 10 personal recommendations are checked online.</h2><p class="text-[18px] leading-7 tracking-[0.15px] text-[#5A5034] md:text-[20px] md:leading-8">Customer reviews are the most effective advertising in the world. This way, your good reputation easily reaches ready-to-buy customers online. Our customers report that they achieve an average of 25% more revenue with only 15 minutes of effort per week.</p></div></section><section class="advantage-cards bg-neutral-3 py-16 max-md:py-8 max-lg:px-6 max-md:px-4 flex flex-col gap-16 max-lg:gap-8 max-md:gap-6 items-center justify-center w-full max-lg:pt-6 home-page__customer-highlights py-16"><div class="advantage-cards__header flex flex-col gap-[31px] max-lg:gap-6 items-center text-center max-md:text-left w-full max-w-[600px] max-lg:max-w-[720px] max-md:max-w-full"><h2 class="text-[34px] max-md:text-2xl font-semibold text-neutral-1 leading-10 max-md:leading-7 tracking-[0.35px] max-md:tracking-[0.25px] w-full">What our customers especially appreciate about us...</h2></div><div class="advantage-cards__grid flex flex-col gap-5 px-[173px] max-lg:px-0 max-lg:w-full max-md:max-w-full max-md:w-full"><div class="flex flex-row flex-wrap max-lg:flex-col max-md:flex-col gap-5 items-stretch justify-center"><div class="advantages-page__card bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col items-center gap-6 w-[375px] max-lg:w-full max-md:w-full shrink-0"><div class="advantages-page__card-icon h-[72px] w-[98px] flex items-center justify-center shrink-0"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 98 72" class="w-[98px] h-[72px]" aria-hidden="true"><circle cx="49" cy="34" r="33" fill="#C5ECF3"></circle><path fill="#097E92" fill-rule="evenodd" d="M88.5 5c4.136 0 7.5 3.364 7.5 7.5S92.636 20 88.5 20a7.45 7.45 0 0 1-3.446-.842L68.28 38.727A7.47 7.47 0 0 1 70 43.5c0 4.136-3.364 7.5-7.5 7.5S55 47.636 55 43.5q.002-.488.063-.96L41.963 37.3A7.5 7.5 0 0 1 35.5 41a7.46 7.46 0 0 1-4.315-1.371L16.183 51.1A7.45 7.45 0 0 1 17 54.5c0 4.136-3.364 7.5-7.5 7.5S2 58.636 2 54.5 5.364 47 9.5 47c1.831 0 3.51.66 4.813 1.754l14.804-11.32A7.46 7.46 0 0 1 28 33.5c0-4.136 3.364-7.5 7.5-7.5s7.5 3.364 7.5 7.5q-.002.488-.065.959l13.102 5.24A7.5 7.5 0 0 1 62.5 36c1.242 0 2.413.305 3.445.84L82.72 17.273A7.47 7.47 0 0 1 81 12.5C81 8.364 84.364 5 88.5 5m-79 45C7.02 50 5 52.02 5 54.5S7.02 59 9.5 59s4.5-2.02 4.5-4.5S11.98 50 9.5 50m53-11c-2.48 0-4.5 2.02-4.5 4.5s2.02 4.5 4.5 4.5 4.5-2.02 4.5-4.5-2.02-4.5-4.5-4.5m-27-10c-2.48 0-4.5 2.02-4.5 4.5s2.02 4.5 4.5 4.5 4.5-2.02 4.5-4.5-2.02-4.5-4.5-4.5m53-21c-2.48 0-4.5 2.02-4.5 4.5s2.02 4.5 4.5 4.5 4.5-2.02 4.5-4.5S90.98 8 88.5 8" clip-rule="evenodd"></path></svg></div><div class="advantages-page__card-text flex flex-col gap-2 items-center text-center w-full"><h3 class="text-neutral-4 text-[20px] font-semibold leading-6 tracking-[0.2px]">Every review counts</h3><div class="text-neutral-1 text-sm leading-[21px] tracking-[0.15px]">On many other platforms, the algorithm arbitrarily blocks reviews. That is not the case with us.</div></div></div><div class="advantages-page__card bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col items-center gap-6 w-[375px] max-lg:w-full max-md:w-full shrink-0"><div class="advantages-page__card-icon h-[72px] w-[98px] flex items-center justify-center shrink-0"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 98 72" class="w-[98px] h-[72px]" aria-hidden="true"><circle cx="49" cy="35" r="28" fill="#C5ECF3"></circle><path fill="#097E92" fill-rule="evenodd" d="M49.171 22.05c7.554 0 13.7 6.146 13.7 13.7 0 5.331-3.062 9.96-7.52 12.224 8.168 2.528 14.14 9.846 14.14 18.565a1.502 1.502 0 0 1-3.002 0c0-9.04-7.739-16.51-17.423-16.51-9.229 0-16.597 7.117-16.597 15.724a1.502 1.502 0 0 1-3.002 0c0-8.343 5.695-15.347 13.492-17.794-4.44-2.269-7.488-6.89-7.488-12.209 0-7.554 6.146-13.7 13.7-13.7m0 3.002c-5.896 0-10.698 4.802-10.698 10.698s4.802 10.698 10.698 10.698S59.87 41.646 59.87 35.75 55.067 25.052 49.17 25.052" clip-rule="evenodd"></path><path fill="#097E92" d="M23.904 10.403c13.871-13.87 36.362-13.87 50.233 0a1.502 1.502 0 0 1-2.123 2.123c-12.7-12.699-33.289-12.699-45.988 0-12.7 12.7-12.7 33.29 0 45.989a1.501 1.501 0 0 1-2.122 2.123c-13.872-13.872-13.872-36.363 0-50.235M75.096 59.568a1.501 1.501 0 0 1-2.207-2.034z"></path><path fill="#097E92" d="M82.797 31.522a1.5 1.5 0 0 1 1.588 1.236l.019.152.04.649q.054.974.054 1.962c0 9.266-3.57 17.718-9.402 24.047l-2.207-2.034c5.343-5.799 8.607-13.533 8.607-22.013q0-.906-.048-1.798l-.038-.594-.003-.153a1.5 1.5 0 0 1 1.39-1.454M81.436 16.45a1.502 1.502 0 0 1 2.123 2.122L70.49 31.641l-7.566-7.566-.102-.114a1.501 1.501 0 0 1 2.11-2.111l.115.103 5.442 5.442z"></path></svg></div><div class="advantages-page__card-text flex flex-col gap-2 items-center text-center w-full"><h3 class="text-neutral-4 text-[20px] font-semibold leading-6 tracking-[0.2px]">You become omnipresent</h3><div class="text-neutral-1 text-sm leading-[21px] tracking-[0.15px]">You receive marketing material that you can use on your website, social media, at trade fairs and events.</div></div></div><div class="advantages-page__card bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col items-center gap-6 w-[375px] max-lg:w-full max-md:w-full shrink-0"><div class="advantages-page__card-icon h-[72px] w-[98px] flex items-center justify-center shrink-0"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 98 72" class="w-[98px] h-[72px]" aria-hidden="true"><circle cx="49" cy="30" r="28" fill="#C5ECF3"></circle><path fill="#097E92" d="M12.458 44.635a1.5 1.5 0 0 1 1.916.606l.071.137.283.608c5.977 12.51 18.755 21.233 33.63 21.507l.722.007.153.008a1.5 1.5 0 0 1 0 2.984l-.153.008-.777-.007C32.266 70.198 18.477 60.79 12.02 47.28l-.306-.657-.057-.142a1.5 1.5 0 0 1 .8-1.845"></path><path fill="#097E92" fill-rule="evenodd" d="M47.221 31.71c-1.047-2.866 1.82-5.605 4.635-4.432L82.55 40.072c2.368.988 2.883 4.078 1.043 5.787l-.185.161-9.276 7.526 5.129 6.527.088.125a1.501 1.501 0 0 1-2.347 1.845l-.1-.116-5.1-6.49-8.462 6.867c-1.867 1.514-4.668.74-5.493-1.517zm3.48-1.663a.5.5 0 0 0-.661.633l10.624 29.078a.5.5 0 0 0 .785.217l8.498-6.897-4.047-5.151-.089-.125a1.501 1.501 0 0 1 2.348-1.845l.1.116 4.018 5.115 9.24-7.498.051-.046a.5.5 0 0 0-.174-.803z" clip-rule="evenodd"></path><path fill="#097E92" d="M50.08 9.5c9.5 0 17.488 6.46 19.815 15.227l.107.418.028.152a1.5 1.5 0 0 1-2.9.704l-.044-.146-.091-.359C65.008 18.013 58.186 12.5 50.08 12.5a1.5 1.5 0 0 1 0-3"></path></svg></div><div class="advantages-page__card-text flex flex-col gap-2 items-center text-center w-full"><h3 class="text-neutral-4 text-[20px] font-semibold leading-6 tracking-[0.2px]">More visibility</h3><div class="text-neutral-1 text-sm leading-[21px] tracking-[0.15px]">Reviews from diverse platforms in one profile - a strong overall score that moves you forward on Google and in AI searches.</div></div></div></div></div><div class="advantage-cards__cta max-lg:w-full max-lg:max-w-full max-md:!w-full"><a title="Discover all features now" data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-blue-1 text-white shadow-xs font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-[350px] max-lg:w-full" style="border-radius:4px" href="/en-us/product-tour/">Discover all features now</a></div></section><div class="bg-[#F2EDDE] flex flex-col gap-3 items-center justify-center px-6 lg:px-[173px] py-6 lg:py-[88px] relative w-full"><div class="absolute h-[171.658px] left-1/2 top-1/2 translate-x-[-50%] translate-y-[-50%] w-[246.738px] hidden lg:block max-lg:hidden"><img alt="" aria-hidden="true" decoding="async" data-nimg="fill" class="object-contain pointer-events-none" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="247px" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=16&q=75 16w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=32&q=75 32w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=48&q=75 48w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=64&q=75 64w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=96&q=75 96w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=128&q=75 128w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=256&q=75 256w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=384&q=75 384w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=640&q=75 640w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=750&q=75 750w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=828&q=75 828w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=1080&q=75 1080w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=1200&q=75 1200w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=1920&q=75 1920w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=2048&q=75 2048w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=3840&q=75 3840w" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=3840&q=75"/></div><h3 class="font-semibold italic max-w-[920px] leading-7 lg:leading-10 relative text-[#5A5034] text-2xl lg:text-[34px] text-center tracking-[0.25px] lg:tracking-[0.35px] z-10">85% of all consumers trust online reviews just as much as personal recommendations.</h3><p class="font-normal leading-6 relative text-base text-black text-center tracking-[0.15px] z-10">BrightLocal Local Consumer Review Survey</p></div><div class="hidden md:flex xl:hidden flex-col items-center justify-center py-[64px] px-6 bg-neutral-3"><h2 class="text-[24px] mb-6 font-semibold text-neutral-1 leading-7 tracking-[0.25px] text-center">More than 1,554,400 service providers & companies rely on us!</h2><div class="flex flex-col flex-wrap gap-5 justify-center w-full mx-auto"><div class="testimonials-page__card scroll-mt-28 bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col gap-3 w-[375px] min-h-[242px] w-full"><div class="testimonials-page__card-header flex gap-3 items-center w-full"><div class="testimonials-page__card-avatar flex shrink-0 items-center justify-center overflow-hidden rounded-full relative h-[70px] w-[70px] bg-transparent"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 44 44" class="size-full" aria-hidden="true"><rect width="44" height="44" fill="#00B67A" rx="22"></rect><path fill="#fff" d="m22 28.987 5.866-1.486 2.45 7.553zm13.5-9.764H25.174L22 9.5l-3.174 9.723H8.5l8.357 6.027-3.174 9.724 8.357-6.027 5.143-3.697z"></path></svg></div><div class="testimonials-page__card-user flex flex-col gap-0 grow"><h3 class="text-neutral-4 text-base font-semibold leading-6 tracking-[0.15px]">Stefan Pritschet</h3><p title="Pins & mehr GmbH & Co. KG" class="text-blue-1 text-sm leading-[21px] tracking-[0.15px] font-semibold">Pins & mehr GmbH & Co. KG</p></div></div><div class="testimonials-page__card-text flex-1 flex flex-col justify-start"><p class="text-neutral-4 text-base leading-6 tracking-[0.15px] italic line-clamp-4">“<!-- -->ProvenExpert has enabled our company to effectively gather authentic customer feedback. This creates even more trust and provides valuable insights into customer satisfaction.<!-- -->”</p></div></div><div class="testimonials-page__card scroll-mt-28 bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col gap-3 w-[375px] min-h-[242px] w-full"><div class="testimonials-page__card-header flex gap-3 items-center w-full"><div class="testimonials-page__card-avatar flex shrink-0 items-center justify-center overflow-hidden rounded-full relative h-[70px] w-[70px] bg-[#70C0CD]"><img alt="Luca Mazza" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-center" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="70px" srcset="/_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=16&q=75 16w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=32&q=75 32w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=48&q=75 48w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=64&q=75 64w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=96&q=75 96w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=128&q=75 128w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=256&q=75 256w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=384&q=75 384w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=640&q=75 640w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=750&q=75 750w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=828&q=75 828w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=1080&q=75 1080w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=1200&q=75 1200w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=1920&q=75 1920w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=2048&q=75 2048w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=3840&q=75 3840w" src="/_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=3840&q=75"/></div><div class="testimonials-page__card-user flex flex-col gap-0 grow"><h3 class="text-neutral-4 text-base font-semibold leading-6 tracking-[0.15px]">Luca Mazza</h3><p title="Consurio AG" class="text-blue-1 text-sm leading-[21px] tracking-[0.15px] font-semibold">Consurio AG</p></div></div><div class="testimonials-page__card-text flex-1 flex flex-col justify-start"><p class="text-neutral-4 text-base leading-6 tracking-[0.15px] italic line-clamp-4">“<!-- -->The direct feedback from my customers is not only a confirmation of my work, but also a valuable incentive to give my best every day.<!-- -->”</p></div></div><div class="testimonials-page__card scroll-mt-28 bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col gap-3 w-[375px] min-h-[242px] w-full"><div class="testimonials-page__card-header flex gap-3 items-center w-full"><div class="testimonials-page__card-avatar flex shrink-0 items-center justify-center overflow-hidden rounded-full relative h-[70px] w-[70px] bg-[#70C0CD]"><img alt="Wolfgang Nestler" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-center" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="70px" srcset="/_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=16&q=75 16w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=32&q=75 32w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=48&q=75 48w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=64&q=75 64w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=96&q=75 96w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=128&q=75 128w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=256&q=75 256w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=384&q=75 384w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=640&q=75 640w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=750&q=75 750w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=828&q=75 828w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=1080&q=75 1080w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=1200&q=75 1200w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=1920&q=75 1920w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=2048&q=75 2048w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=3840&q=75 3840w" src="/_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=3840&q=75"/></div><div class="testimonials-page__card-user flex flex-col gap-0 grow"><h3 class="text-neutral-4 text-base font-semibold leading-6 tracking-[0.15px]">Wolfgang Nestler</h3><p title="Der MotivFinder" class="text-blue-1 text-sm leading-[21px] tracking-[0.15px] font-semibold">Der MotivFinder</p></div></div><div class="testimonials-page__card-text flex-1 flex flex-col justify-start"><p class="text-neutral-4 text-base leading-6 tracking-[0.15px] italic line-clamp-4">“<!-- -->The partnership with ProvenExpert was a real win! More visibility and authenticity - a huge plus for our image.<!-- -->”</p></div></div></div><a title="Read more customer stories" data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-white text-md font-bold text-blue-1 border-blue-1 !border !border-solid hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full mt-6" style="border-radius:4px" href="/en-us/testimonials/">Read more customer stories</a></div><div class="hidden xl:flex flex-col items-center justify-center py-[64px] bg-neutral-3"><h2 class="text-[24px] mb-8 font-semibold text-neutral-1 leading-10 tracking-[0.35px] text-center">More than 1,554,400 service providers & companies rely on us!</h2><div class="flex flex-wrap gap-5 justify-center w-[1165px] mx-auto"><div class="testimonials-page__card scroll-mt-28 bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col gap-3 w-[375px] min-h-[242px]"><div class="testimonials-page__card-header flex gap-3 items-center w-full"><div class="testimonials-page__card-avatar flex shrink-0 items-center justify-center overflow-hidden rounded-full relative h-[70px] w-[70px] bg-transparent"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 44 44" class="size-full" aria-hidden="true"><rect width="44" height="44" fill="#00B67A" rx="22"></rect><path fill="#fff" d="m22 28.987 5.866-1.486 2.45 7.553zm13.5-9.764H25.174L22 9.5l-3.174 9.723H8.5l8.357 6.027-3.174 9.724 8.357-6.027 5.143-3.697z"></path></svg></div><div class="testimonials-page__card-user flex flex-col gap-0 grow"><h3 class="text-neutral-4 text-base font-semibold leading-6 tracking-[0.15px]">Stefan Pritschet</h3><p title="Pins & mehr GmbH & Co. KG" class="text-blue-1 text-sm leading-[21px] tracking-[0.15px] font-semibold">Pins & mehr GmbH & Co. KG</p></div></div><div class="testimonials-page__card-text flex-1 flex flex-col justify-start"><p class="text-neutral-4 text-base leading-6 tracking-[0.15px] italic line-clamp-4">“<!-- -->ProvenExpert has enabled our company to effectively gather authentic customer feedback. This creates even more trust and provides valuable insights into customer satisfaction.<!-- -->”</p></div></div><div class="testimonials-page__card scroll-mt-28 bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col gap-3 w-[375px] min-h-[242px]"><div class="testimonials-page__card-header flex gap-3 items-center w-full"><div class="testimonials-page__card-avatar flex shrink-0 items-center justify-center overflow-hidden rounded-full relative h-[70px] w-[70px] bg-[#70C0CD]"><img alt="Luca Mazza" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-center" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="70px" srcset="/_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=16&q=75 16w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=32&q=75 32w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=48&q=75 48w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=64&q=75 64w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=96&q=75 96w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=128&q=75 128w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=256&q=75 256w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=384&q=75 384w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=640&q=75 640w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=750&q=75 750w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=828&q=75 828w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=1080&q=75 1080w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=1200&q=75 1200w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=1920&q=75 1920w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=2048&q=75 2048w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=3840&q=75 3840w" src="/_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Fluca-mazza.cf9be28e.png&w=3840&q=75"/></div><div class="testimonials-page__card-user flex flex-col gap-0 grow"><h3 class="text-neutral-4 text-base font-semibold leading-6 tracking-[0.15px]">Luca Mazza</h3><p title="Consurio AG" class="text-blue-1 text-sm leading-[21px] tracking-[0.15px] font-semibold">Consurio AG</p></div></div><div class="testimonials-page__card-text flex-1 flex flex-col justify-start"><p class="text-neutral-4 text-base leading-6 tracking-[0.15px] italic line-clamp-4">“<!-- -->The direct feedback from my customers is not only a confirmation of my work, but also a valuable incentive to give my best every day.<!-- -->”</p></div></div><div class="testimonials-page__card scroll-mt-28 bg-white border border-neutral-2 rounded-lg p-8 shadow-card flex flex-col gap-3 w-[375px] min-h-[242px]"><div class="testimonials-page__card-header flex gap-3 items-center w-full"><div class="testimonials-page__card-avatar flex shrink-0 items-center justify-center overflow-hidden rounded-full relative h-[70px] w-[70px] bg-[#70C0CD]"><img alt="Wolfgang Nestler" loading="lazy" decoding="async" data-nimg="fill" class="object-cover object-center" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="70px" srcset="/_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=16&q=75 16w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=32&q=75 32w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=48&q=75 48w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=64&q=75 64w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=96&q=75 96w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=128&q=75 128w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=256&q=75 256w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=384&q=75 384w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=640&q=75 640w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=750&q=75 750w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=828&q=75 828w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=1080&q=75 1080w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=1200&q=75 1200w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=1920&q=75 1920w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=2048&q=75 2048w, /_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=3840&q=75 3840w" src="/_corporate_next/_next/image/?url=%2F_corporate_next%2F_next%2Fstatic%2Fmedia%2Ftestimonial1.add58067.png&w=3840&q=75"/></div><div class="testimonials-page__card-user flex flex-col gap-0 grow"><h3 class="text-neutral-4 text-base font-semibold leading-6 tracking-[0.15px]">Wolfgang Nestler</h3><p title="Der MotivFinder" class="text-blue-1 text-sm leading-[21px] tracking-[0.15px] font-semibold">Der MotivFinder</p></div></div><div class="testimonials-page__card-text flex-1 flex flex-col justify-start"><p class="text-neutral-4 text-base leading-6 tracking-[0.15px] italic line-clamp-4">“<!-- -->The partnership with ProvenExpert was a real win! More visibility and authenticity - a huge plus for our image.<!-- -->”</p></div></div></div><a title="Read more customer stories" data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-white text-md font-bold text-blue-1 border-blue-1 !border !border-solid hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-[350px] mt-[60px]" style="border-radius:4px" href="/en-us/testimonials/">Read more customer stories</a></div><div class="flex flex-col items-center justify-between !w-full md:flex-row md:items-center"><div class="w-full px-4 py-8 flex flex-col items-center justify-center gap-6 md:px-6 md:py-16 lg:w-[80%] lg:mx-auto lg:py-25 lg:flex-row lg:gap-[114px] max-w-[1224px] py-8 px-[13px] flex gap-0 items-center md:py-8 md:px-[13px] md:gap-0 lg:py-32 lg:gap-[114px]"><div class="contents md:hidden"><div class="flex flex-col gap-6 md:gap-6 max-w-full items-start w-full md:flex-1 md:min-w-0"><div class="flex flex-col gap-4"><h3 class="text-[24px] font-semibold text-neutral-1 leading-7 tracking-[0.25px] md:text-[34px] md:leading-10 md:tracking-[0.35px] lg:text-[34px] lg:leading-10">Everything you want to know.</h3><div class="text-md text-neutral-1 max-w-[920px]">ProvenExpert provides you with industry-specific customer surveys, perfectly tailored to your business and optimized for all end devices. Collect relevant customer reviews in just 2-3 minutes per survey.</div><div class="text-md text-neutral-1 max-w-[920px]">Gain valuable feedback and boost your online reputation - whether you are a financial advisor, hairdresser, painter or trainer.</div></div><a title="View sample surveys" aria-label="View sample surveys: Everything you want to know." data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-blue-1 text-white shadow-xs font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full min-[641px]:w-max" style="border-radius:4px" href="/en-us/customer-surveys/">View sample surveys</a></div><div class="w-full md:w-[374px] md:shrink-0 lg:w-[570px]"><img alt="Everything you want to know" aria-hidden="true" loading="lazy" width="544" height="363" decoding="async" data-nimg="1" class="w-full h-auto object-contain rounded-[7px] md:rounded-[7px] lg:rounded-xl" style="color:transparent" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-3-image.png&w=640&q=75 1x, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-3-image.png&w=1200&q=75 2x" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-3-image.png&w=1200&q=75"/></div></div><div class="hidden md:contents"><div class="flex flex-col gap-6 md:gap-6 max-w-full items-start w-full md:flex-1 md:min-w-0"><div class="flex flex-col gap-4"><h3 class="text-[24px] font-semibold text-neutral-1 leading-7 tracking-[0.25px] md:text-[34px] md:leading-10 md:tracking-[0.35px] lg:text-[34px] lg:leading-10">Everything you want to know.</h3><div class="text-md text-neutral-1 max-w-[920px]">ProvenExpert provides you with industry-specific customer surveys, perfectly tailored to your business and optimized for all end devices. Collect relevant customer reviews in just 2-3 minutes per survey.</div><div class="text-md text-neutral-1 max-w-[920px]">Gain valuable feedback and boost your online reputation - whether you are a financial advisor, hairdresser, painter or trainer.</div></div><a title="View sample surveys" aria-label="View sample surveys: Everything you want to know." data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-blue-1 text-white shadow-xs font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full min-[641px]:w-max" style="border-radius:4px" href="/en-us/customer-surveys/">View sample surveys</a></div><div class="w-full md:w-[374px] md:shrink-0 lg:w-[570px]"><img alt="Everything you want to know" aria-hidden="true" loading="lazy" width="544" height="363" decoding="async" data-nimg="1" class="w-full h-auto object-contain rounded-[7px] md:rounded-[7px] lg:rounded-xl" style="color:transparent" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-3-image.png&w=640&q=75 1x, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-3-image.png&w=1200&q=75 2x" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-3-image.png&w=1200&q=75"/></div></div></div></div><div class="flex flex-col items-center justify-between !w-full md:flex-row md:items-center bg-neutral-3 !margin-0"><div class="w-full px-4 py-8 flex flex-col items-center justify-center gap-6 md:px-6 md:py-16 lg:w-[80%] lg:mx-auto lg:py-25 lg:flex-row lg:gap-[114px] max-w-[1224px] py-8 px-[13px] flex gap-0 items-center md:py-8 md:px-[13px] md:gap-0 lg:py-32 lg:gap-[114px]"><div class="contents md:hidden"><div class="flex flex-col gap-6 md:gap-6 max-w-full items-start w-full md:flex-1 md:min-w-0"><div class="flex flex-col gap-4"><h3 class="text-[24px] font-semibold text-neutral-1 leading-7 tracking-[0.25px] md:text-[34px] md:leading-10 md:tracking-[0.35px] lg:text-[34px] lg:leading-10">Everything in one place.</h3><div class="text-md text-neutral-1 max-w-[920px]">Stay in control of your reviews - with ProvenExpert, you can centralize all your customer reviews – including the number of reviews and your overall rating – in one place.</div><div class="text-md text-neutral-1 max-w-[920px]">Receive real-time notifications about new reviews, complete with all the details. This saves you significant time and effort, allowing you to focus on what matters most.</div></div><a title="Product tour" aria-label="Product tour: Everything in one place." data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-blue-1 text-white shadow-xs font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full min-[641px]:w-max" style="border-radius:4px" href="/en-us/product-tour/">Product tour</a></div><div class="w-full md:w-[374px] md:shrink-0 lg:w-[570px]"><img alt="Everything in one place" aria-hidden="true" loading="lazy" width="544" height="363" decoding="async" data-nimg="1" class="w-full h-auto object-contain rounded-[7px] md:rounded-[7px] lg:rounded-xl" style="color:transparent" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-4-laptop.png&w=640&q=75 1x, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-4-laptop.png&w=1200&q=75 2x" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-4-laptop.png&w=1200&q=75"/></div></div><div class="hidden md:contents"><div class="w-full md:w-[374px] md:shrink-0 lg:w-[570px]"><img alt="Everything in one place" aria-hidden="true" loading="lazy" width="544" height="363" decoding="async" data-nimg="1" class="w-full h-auto object-contain rounded-[7px] md:rounded-[7px] lg:rounded-xl" style="color:transparent" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-4-laptop.png&w=640&q=75 1x, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-4-laptop.png&w=1200&q=75 2x" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-4-laptop.png&w=1200&q=75"/></div><div class="flex flex-col gap-6 md:gap-6 max-w-full items-start w-full md:flex-1 md:min-w-0"><div class="flex flex-col gap-4"><h3 class="text-[24px] font-semibold text-neutral-1 leading-7 tracking-[0.25px] md:text-[34px] md:leading-10 md:tracking-[0.35px] lg:text-[34px] lg:leading-10">Everything in one place.</h3><div class="text-md text-neutral-1 max-w-[920px]">Stay in control of your reviews - with ProvenExpert, you can centralize all your customer reviews – including the number of reviews and your overall rating – in one place.</div><div class="text-md text-neutral-1 max-w-[920px]">Receive real-time notifications about new reviews, complete with all the details. This saves you significant time and effort, allowing you to focus on what matters most.</div></div><a title="Product tour" aria-label="Product tour: Everything in one place." data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-blue-1 text-white shadow-xs font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full min-[641px]:w-max" style="border-radius:4px" href="/en-us/product-tour/">Product tour</a></div></div></div></div><div class="flex flex-col items-center justify-between !w-full md:flex-row md:items-center"><div class="w-full px-4 py-8 flex flex-col items-center justify-center gap-6 md:px-6 md:py-16 lg:w-[80%] lg:mx-auto lg:py-25 lg:flex-row lg:gap-[114px] max-w-[1224px] py-8 px-[13px] flex gap-0 items-center md:py-8 md:px-[13px] md:gap-0 lg:py-32 lg:gap-[114px]"><div class="contents md:hidden"><div class="flex flex-col gap-6 md:gap-6 max-w-full items-start w-full md:flex-1 md:min-w-0"><div class="flex flex-col gap-4"><h3 class="text-[24px] font-semibold text-neutral-1 leading-7 tracking-[0.25px] md:text-[34px] md:leading-10 md:tracking-[0.35px] lg:text-[34px] lg:leading-10">First place. With stars.</h3><div class="text-md text-neutral-1 max-w-[920px]">Your ProvenExpert profile is automatically optimized for search engines such as Google to make sure potential customers can easily find you over the competition.</div><div class="text-md text-neutral-1 max-w-[920px]">Get improved visibility, more clicks, and more new customers with Google star ratings listed in your ProvenExpert profile, in your Google listings, and on your own website.</div></div><a href="https://www.provenexpert.com/en-us/register/" title="Get started" aria-label="Get started: First place. With stars." target="_blank" rel="noopener noreferrer"><button data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-accent-1 text-neutral-1 font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full min-[641px]:w-max" style="border-radius:4px">Get started</button></a></div><div class="w-full md:w-[374px] md:shrink-0 lg:w-[570px]"><img alt="First place. With stars." aria-hidden="true" loading="lazy" width="544" height="363" decoding="async" data-nimg="1" class="w-full h-auto object-contain rounded-[7px] md:rounded-[7px] lg:rounded-xl" style="color:transparent" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-5-tablet.png&w=640&q=75 1x, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-5-tablet.png&w=1200&q=75 2x" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-5-tablet.png&w=1200&q=75"/></div></div><div class="hidden md:contents"><div class="flex flex-col gap-6 md:gap-6 max-w-full items-start w-full md:flex-1 md:min-w-0"><div class="flex flex-col gap-4"><h3 class="text-[24px] font-semibold text-neutral-1 leading-7 tracking-[0.25px] md:text-[34px] md:leading-10 md:tracking-[0.35px] lg:text-[34px] lg:leading-10">First place. With stars.</h3><div class="text-md text-neutral-1 max-w-[920px]">Your ProvenExpert profile is automatically optimized for search engines such as Google to make sure potential customers can easily find you over the competition.</div><div class="text-md text-neutral-1 max-w-[920px]">Get improved visibility, more clicks, and more new customers with Google star ratings listed in your ProvenExpert profile, in your Google listings, and on your own website.</div></div><a href="https://www.provenexpert.com/en-us/register/" title="Get started" aria-label="Get started: First place. With stars." target="_blank" rel="noopener noreferrer"><button data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-accent-1 text-neutral-1 font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full min-[641px]:w-max" style="border-radius:4px">Get started</button></a></div><div class="w-full md:w-[374px] md:shrink-0 lg:w-[570px]"><img alt="First place. With stars." aria-hidden="true" loading="lazy" width="544" height="363" decoding="async" data-nimg="1" class="w-full h-auto object-contain rounded-[7px] md:rounded-[7px] lg:rounded-xl" style="color:transparent" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-5-tablet.png&w=640&q=75 1x, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-5-tablet.png&w=1200&q=75 2x" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-5-tablet.png&w=1200&q=75"/></div></div></div></div><div class="bg-[#F2EDDE] flex flex-col gap-3 items-center justify-center px-6 lg:px-[173px] py-6 lg:py-[88px] relative w-full"><div class="absolute h-[171.658px] left-1/2 top-1/2 translate-x-[-50%] translate-y-[-50%] w-[246.738px] hidden lg:block max-lg:hidden"><img alt="" aria-hidden="true" decoding="async" data-nimg="fill" class="object-contain pointer-events-none" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="247px" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=16&q=75 16w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=32&q=75 32w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=48&q=75 48w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=64&q=75 64w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=96&q=75 96w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=128&q=75 128w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=256&q=75 256w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=384&q=75 384w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=640&q=75 640w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=750&q=75 750w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=828&q=75 828w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=1080&q=75 1080w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=1200&q=75 1200w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=1920&q=75 1920w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=2048&q=75 2048w, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=3840&q=75 3840w" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Ficons%2Fquote.svg&w=3840&q=75"/></div><h3 class="font-semibold italic max-w-[920px] leading-7 lg:leading-10 relative text-[#5A5034] text-2xl lg:text-[34px] text-center tracking-[0.25px] lg:tracking-[0.35px] z-10">96% of consumers are willing to write a review for a business.</h3><p class="font-normal leading-6 relative text-base text-black text-center tracking-[0.15px] z-10">Source: BrightLocal Consumer Review Survey 2025</p></div><div class="flex flex-col items-center justify-between !w-full md:flex-row md:items-center bg-neutral-3 !margin-0"><div class="w-full px-4 py-8 flex flex-col items-center justify-center gap-6 md:px-6 md:py-16 lg:w-[80%] lg:mx-auto lg:py-25 lg:flex-row lg:gap-[114px] max-w-[1224px] py-8 px-[13px] flex gap-0 items-center md:py-8 md:px-[13px] md:gap-0 lg:py-32 lg:gap-[114px]"><div class="contents md:hidden"><div class="flex flex-col gap-6 md:gap-6 max-w-full items-start w-full md:flex-1 md:min-w-0"><div class="flex flex-col gap-4"><h3 class="text-[24px] font-semibold text-neutral-1 leading-7 tracking-[0.25px] md:text-[34px] md:leading-10 md:tracking-[0.35px] lg:text-[34px] lg:leading-10">Make a lasting impression. And more sales.</h3><div class="text-md text-neutral-1 max-w-[920px]">Customer reviews can boost website conversion rates by up to 270%.* Our review seals prominently showcase your customer feedback, instantly convincing visitors and building trust.</div><div class="text-md text-neutral-1 max-w-[920px]">Present your reputation and best customer reviews in an appealing format, choosing from various seal options that perfectly match your website.</div></div><a title="View seal" aria-label="View seal: Make a lasting impression. And more sales." data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-blue-1 text-white shadow-xs font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full min-[641px]:w-max" style="border-radius:4px" href="/en-us/rating-seals/">View seal</a></div><div class="w-full md:w-[374px] md:shrink-0 lg:w-[570px]"><img alt="Make a lasting impression. And more sales." aria-hidden="true" loading="lazy" width="544" height="363" decoding="async" data-nimg="1" class="w-full h-auto object-contain rounded-[7px] md:rounded-[7px] lg:rounded-xl" style="color:transparent" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-6-tablet.png&w=640&q=75 1x, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-6-tablet.png&w=1200&q=75 2x" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-6-tablet.png&w=1200&q=75"/></div></div><div class="hidden md:contents"><div class="w-full md:w-[374px] md:shrink-0 lg:w-[570px]"><img alt="Make a lasting impression. And more sales." aria-hidden="true" loading="lazy" width="544" height="363" decoding="async" data-nimg="1" class="w-full h-auto object-contain rounded-[7px] md:rounded-[7px] lg:rounded-xl" style="color:transparent" srcset="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-6-tablet.png&w=640&q=75 1x, /_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-6-tablet.png&w=1200&q=75 2x" src="/_corporate_next/_next/image/?url=%2Fcorporate%2Fassets%2Fimg%2Fhome%2Fsection-6-tablet.png&w=1200&q=75"/></div><div class="flex flex-col gap-6 md:gap-6 max-w-full items-start w-full md:flex-1 md:min-w-0"><div class="flex flex-col gap-4"><h3 class="text-[24px] font-semibold text-neutral-1 leading-7 tracking-[0.25px] md:text-[34px] md:leading-10 md:tracking-[0.35px] lg:text-[34px] lg:leading-10">Make a lasting impression. And more sales.</h3><div class="text-md text-neutral-1 max-w-[920px]">Customer reviews can boost website conversion rates by up to 270%.* Our review seals prominently showcase your customer feedback, instantly convincing visitors and building trust.</div><div class="text-md text-neutral-1 max-w-[920px]">Present your reputation and best customer reviews in an appealing format, choosing from various seal options that perfectly match your website.</div></div><a title="View seal" aria-label="View seal: Make a lasting impression. And more sales." data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-blue-1 text-white shadow-xs font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-full min-[641px]:w-max" style="border-radius:4px" href="/en-us/rating-seals/">View seal</a></div></div></div></div><section class="bg-white px-4 py-12 md:px-6 md:py-16 lg:py-24"><div class="mx-auto flex w-full max-w-[920px] flex-col items-center gap-8"><h2 class="text-center text-[24px] font-semibold leading-8 tracking-[0.25px] text-neutral-1 md:text-[34px] md:leading-10 md:tracking-[0.35px]">Marketing standstill? It costs you new customers every day.</h2><ul class="flex w-full max-w-[760px] flex-col gap-5"><li class="flex items-center gap-4 text-md leading-6 tracking-[0.15px] text-neutral-1"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 48 48" class="size-12 shrink-0" aria-hidden="true"><path fill="#C8B274" fill-rule="evenodd" d="M36 23.998c0 6.63-5.372 12.004-12 12.004-6.627 0-12-5.374-12-12.004C12 17.373 17.373 12 24 12c6.628 0 12 5.373 12 11.998" clip-rule="evenodd"></path><path fill="#fff" fill-rule="evenodd" d="m28.799 17.824-6.843 6.84-2.755-2.76-2.758 2.76 5.513 5.511 9.598-9.595z" clip-rule="evenodd"></path></svg><span><strong>Secure more revenue:</strong> Every missed review means fewer new customers.</span></li><li class="flex items-center gap-4 text-md leading-6 tracking-[0.15px] text-neutral-1"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 48 48" class="size-12 shrink-0" aria-hidden="true"><path fill="#C8B274" fill-rule="evenodd" d="M36 23.998c0 6.63-5.372 12.004-12 12.004-6.627 0-12-5.374-12-12.004C12 17.373 17.373 12 24 12c6.628 0 12 5.373 12 11.998" clip-rule="evenodd"></path><path fill="#fff" fill-rule="evenodd" d="m28.799 17.824-6.843 6.84-2.755-2.76-2.758 2.76 5.513 5.511 9.598-9.595z" clip-rule="evenodd"></path></svg><span><strong>Use the shift:</strong> Especially now, in times of AI, visibility determines success.</span></li><li class="flex items-center gap-4 text-md leading-6 tracking-[0.15px] text-neutral-1"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 48 48" class="size-12 shrink-0" aria-hidden="true"><path fill="#C8B274" fill-rule="evenodd" d="M36 23.998c0 6.63-5.372 12.004-12 12.004-6.627 0-12-5.374-12-12.004C12 17.373 17.373 12 24 12c6.628 0 12 5.373 12 11.998" clip-rule="evenodd"></path><path fill="#fff" fill-rule="evenodd" d="m28.799 17.824-6.843 6.84-2.755-2.76-2.758 2.76 5.513 5.511 9.598-9.595z" clip-rule="evenodd"></path></svg><span><strong>Stand out from others:</strong> Your competitors are already marketing themselves - do it better.</span></li><li class="flex items-center gap-4 text-md leading-6 tracking-[0.15px] text-neutral-1"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 48 48" class="size-12 shrink-0" aria-hidden="true"><path fill="#C8B274" fill-rule="evenodd" d="M36 23.998c0 6.63-5.372 12.004-12 12.004-6.627 0-12-5.374-12-12.004C12 17.373 17.373 12 24 12c6.628 0 12 5.373 12 11.998" clip-rule="evenodd"></path><path fill="#fff" fill-rule="evenodd" d="m28.799 17.824-6.843 6.84-2.755-2.76-2.758 2.76 5.513 5.511 9.598-9.595z" clip-rule="evenodd"></path></svg><span><strong>Show strength:</strong> Successful businesses score with reviews.</span></li></ul><a href="https://www.provenexpert.com/en-us/register/" title="Secure your advantage now" target="_blank" rel="noopener noreferrer" data-slot="button" class="inline-flex items-center uppercase cursor-pointer justify-center gap-2 rounded-md transition-all disabled:pointer-events-none disabled:opacity-50 [&_svg]:pointer-events-none [&_svg:not([class*='size-'])]:size-4 shrink-0 [&_svg]:shrink-0 outline-none focus-visible:border-ring focus-visible:ring-ring/50 focus-visible:ring-[3px] aria-invalid:ring-destructive/20 dark:aria-invalid:ring-destructive/40 aria-invalid:border-destructive text-center break-normal hyphens-none [overflow-wrap:normal] bg-blue-1 text-white shadow-xs font-bold text-md hover:brightness-90 min-h-10 px-7 py-2 has-[>svg]:px-3 w-[350px] max-md:w-full" style="border-radius:4px">Secure your advantage now</a></div></section><div class="bg-[#F1FBFC] w-full py-8 md:py-11 lg:py-[88px] flex flex-col md:flex-row max-lg:gap-[76px] max-md:gap-6 justify-center items-center gap-6 px-4 md:px-0 md:flex-row"><div class="flex items-center gap-6 w-full max-w-[340px] md:w-auto md:max-w-none lg:w-[372px]"><div class="shrink-0 size-[57px] lg:size-[88px] flex items-center justify-center [&>svg]:max-w-full [&>svg]:max-h-full"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 88 84" class="w-[98px] h-[72px]" aria-hidden="true"><path stroke="#0D94AB" stroke-linecap="round" stroke-width="3.5" d="M73.828 74.421c16.383-16.383 16.383-42.947 0-59.33-16.384-16.384-42.948-16.384-59.331 0-16.384 16.383-16.384 42.947 0 59.33"></path><circle cx="44.161" cy="44.853" r="32.63" fill="#C5ECF3"></circle><path stroke="#097E92" stroke-linecap="round" stroke-linejoin="round" stroke-width="3.5" d="M23.233 80.064c0-11.07 9.446-20.061 21.079-20.061 12.162 0 22.04 9.4 22.04 20.977"></path><path stroke="#097E92" stroke-miterlimit="10" stroke-width="3.5" d="M44.386 59.644c-7.833 0-14.208-6.375-14.208-14.208s6.375-14.208 14.208-14.208 14.209 6.375 14.209 14.208-6.376 14.208-14.209 14.208Z"></path></svg></div><div class="flex flex-col min-h-[102px] justify-center font-semibold"><p class="text-[#3A3A3A] text-sm leading-[21px] tracking-[0.15px]">Already over</p><p class="text-[#097E92] text-[34px] lg:text-[48px] leading-[40px] lg:leading-[57px] tracking-[0.35px] lg:tracking-[0.4px]">105M</p><p class="text-[#097E92] text-base leading-6 tracking-[0.15px]">Expert profiles</p></div></div><div class="flex items-center gap-6 w-full max-w-[340px] md:w-auto md:max-w-none lg:w-[372px]"><div class="shrink-0 size-[57px] lg:size-[88px] flex items-center justify-center [&>svg]:max-w-full [&>svg]:max-h-full"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 88 88" class="w-[98px] h-[72px]" aria-hidden="true"><circle cx="46.493" cy="43.475" r="33.718" fill="#C5ECF3"></circle><path stroke="#097E92" stroke-linecap="round" stroke-width="3.5" d="M9.12 20.663C-2.85 41.398 4.255 67.912 24.99 79.883s47.248 4.867 59.219-15.868"></path><path stroke="#097E92" stroke-linecap="round" stroke-width="3.5" d="M62.966 1.83H29.922a5.9 5.9 0 0 0-5.9 5.9v47.205a5.9 5.9 0 0 0 5.9 5.9h33.044a5.9 5.9 0 0 0 5.9-5.9V7.73a5.9 5.9 0 0 0-5.9-5.9ZM36.151 25.97h20.585M36.151 35.603h20.585M36.151 45.237H49.51"></path></svg></div><div class="flex flex-col min-h-[102px] justify-center font-semibold"><p class="text-[#3A3A3A] text-sm leading-[21px] tracking-[0.15px]">Now up to</p><p class="text-[#097E92] text-[34px] lg:text-[48px] leading-[40px] lg:leading-[57px] tracking-[0.35px] lg:tracking-[0.4px]">1.6M</p><p class="text-[#097E92] text-base leading-6 tracking-[0.15px]">Customer surveys</p></div></div><div class="flex items-center gap-6 w-full max-w-[340px] md:w-auto md:max-w-none lg:w-[372px]"><div class="shrink-0 size-[57px] lg:size-[88px] flex items-center justify-center [&>svg]:max-w-full [&>svg]:max-h-full"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 92 88" class="w-[98px] h-[72px]" aria-hidden="true"><circle cx="45.941" cy="47.554" r="37.685" fill="#C5ECF3"></circle><path stroke="#097E92" stroke-width="3.5" d="M44.776 2.988c.46-1.106 2.025-1.106 2.485 0L58.43 29.84c.193.465.632.784 1.135.824l28.988 2.324c1.194.096 1.678 1.585.769 2.364l-22.087 18.92c-.383.328-.55.843-.433 1.334l6.747 28.288c.278 1.164-.989 2.085-2.01 1.46L46.72 70.197a1.35 1.35 0 0 0-1.403 0L20.5 85.355c-1.022.624-2.289-.297-2.011-1.461l6.748-28.288a1.35 1.35 0 0 0-.434-1.335L2.716 35.352c-.91-.779-.426-2.268.768-2.364l28.989-2.324c.503-.04.94-.359 1.135-.825z"></path></svg></div><div class="flex flex-col min-h-[102px] justify-center font-semibold"><p class="text-[#3A3A3A] text-sm leading-[21px] tracking-[0.15px]">By now over</p><p class="text-[#097E92] text-[34px] lg:text-[48px] leading-[40px] lg:leading-[57px] tracking-[0.35px] lg:tracking-[0.4px]">105M</p><p class="text-[#097E92] text-base leading-6 tracking-[0.15px]">Reviews</p></div></div></div><section class="bg-neutral-3 px-4 py-12 md:px-6 md:py-16"><div class="mx-auto flex w-full max-w-[1165px] flex-col items-center gap-8"><div class="flex max-w-[760px] flex-col items-center gap-3 text-center"><p class="text-sm font-semibold uppercase leading-5 tracking-[0.08em] text-blue-4">Video testimonials</p><h2 class="text-[24px] font-semibold leading-8 tracking-[0.25px] text-neutral-1 md:text-[34px] md:leading-10 md:tracking-[0.35px]">Real-world results</h2><p class="text-base leading-6 tracking-[0.15px] text-neutral-5 md:text-[18px] md:leading-7">Real experiences with ProvenExpert: start a video and hear directly how our customers make their success more visible.</p></div><div class="grid w-full grid-cols-1 gap-5 md:grid-cols-3"><button type="button" class="group flex min-h-[294px] w-full flex-col overflow-hidden rounded-lg border border-neutral-2 bg-white text-left shadow-card transition duration-200 hover:-translate-y-1 hover:shadow-card-2 focus-visible:outline-2 focus-visible:outline-offset-4 focus-visible:outline-blue-4 md:scale-[1.02]" aria-label="Watch video: The difference in Google ranking"><span class="relative block aspect-video w-full overflow-hidden bg-neutral-1"><img alt="" loading="lazy" decoding="async" data-nimg="fill" class="h-full w-full object-cover transition duration-300 group-hover:scale-105" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 768px) 100vw, 375px" srcset="https://i.ytimg.com/vi/5aRl_pI3uow/hqdefault.jpg 640w, https://i.ytimg.com/vi/5aRl_pI3uow/hqdefault.jpg 750w, https://i.ytimg.com/vi/5aRl_pI3uow/hqdefault.jpg 828w, https://i.ytimg.com/vi/5aRl_pI3uow/hqdefault.jpg 1080w, https://i.ytimg.com/vi/5aRl_pI3uow/hqdefault.jpg 1200w, https://i.ytimg.com/vi/5aRl_pI3uow/hqdefault.jpg 1920w, https://i.ytimg.com/vi/5aRl_pI3uow/hqdefault.jpg 2048w, https://i.ytimg.com/vi/5aRl_pI3uow/hqdefault.jpg 3840w" src="https://i.ytimg.com/vi/5aRl_pI3uow/hqdefault.jpg"/><span class="absolute inset-0 bg-neutral-1/20 transition group-hover:bg-neutral-1/10"></span><span class="absolute left-1/2 top-1/2 flex size-16 -translate-x-1/2 -translate-y-1/2 items-center justify-center rounded-full bg-blue-4 text-white shadow-lg transition group-hover:scale-105 group-hover:bg-blue-2"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-play ml-1 size-7 fill-current" aria-hidden="true"><path d="M5 5a2 2 0 0 1 3.008-1.728l11.997 6.998a2 2 0 0 1 .003 3.458l-12 7A2 2 0 0 1 5 19z"></path></svg></span></span><span class="flex flex-1 flex-col gap-2 p-6"><span class="text-sm font-semibold uppercase leading-5 tracking-[0.08em] text-accent-8">PhysioFamily Koblenz</span><span class="text-[20px] font-semibold leading-7 tracking-[0.15px] text-neutral-1">The difference in Google ranking</span></span></button><button type="button" class="group flex min-h-[294px] w-full flex-col overflow-hidden rounded-lg border border-neutral-2 bg-white text-left shadow-card transition duration-200 hover:-translate-y-1 hover:shadow-card-2 focus-visible:outline-2 focus-visible:outline-offset-4 focus-visible:outline-blue-4" aria-label="Watch video: Simple new customer acquisition"><span class="relative block aspect-video w-full overflow-hidden bg-neutral-1"><img alt="" loading="lazy" decoding="async" data-nimg="fill" class="h-full w-full object-cover transition duration-300 group-hover:scale-105" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 768px) 100vw, 375px" srcset="https://i.ytimg.com/vi/APCD0tXwD0g/hqdefault.jpg 640w, https://i.ytimg.com/vi/APCD0tXwD0g/hqdefault.jpg 750w, https://i.ytimg.com/vi/APCD0tXwD0g/hqdefault.jpg 828w, https://i.ytimg.com/vi/APCD0tXwD0g/hqdefault.jpg 1080w, https://i.ytimg.com/vi/APCD0tXwD0g/hqdefault.jpg 1200w, https://i.ytimg.com/vi/APCD0tXwD0g/hqdefault.jpg 1920w, https://i.ytimg.com/vi/APCD0tXwD0g/hqdefault.jpg 2048w, https://i.ytimg.com/vi/APCD0tXwD0g/hqdefault.jpg 3840w" src="https://i.ytimg.com/vi/APCD0tXwD0g/hqdefault.jpg"/><span class="absolute inset-0 bg-neutral-1/20 transition group-hover:bg-neutral-1/10"></span><span class="absolute left-1/2 top-1/2 flex size-16 -translate-x-1/2 -translate-y-1/2 items-center justify-center rounded-full bg-blue-4 text-white shadow-lg transition group-hover:scale-105 group-hover:bg-blue-2"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-play ml-1 size-7 fill-current" aria-hidden="true"><path d="M5 5a2 2 0 0 1 3.008-1.728l11.997 6.998a2 2 0 0 1 .003 3.458l-12 7A2 2 0 0 1 5 19z"></path></svg></span></span><span class="flex flex-1 flex-col gap-2 p-6"><span class="text-sm font-semibold uppercase leading-5 tracking-[0.08em] text-accent-8">Hein & Kollegen</span><span class="text-[20px] font-semibold leading-7 tracking-[0.15px] text-neutral-1">Simple new customer acquisition</span></span></button><button type="button" class="group flex min-h-[294px] w-full flex-col overflow-hidden rounded-lg border border-neutral-2 bg-white text-left shadow-card transition duration-200 hover:-translate-y-1 hover:shadow-card-2 focus-visible:outline-2 focus-visible:outline-offset-4 focus-visible:outline-blue-4" aria-label="Watch video: The easiest way to collect reviews"><span class="relative block aspect-video w-full overflow-hidden bg-neutral-1"><img alt="" loading="lazy" decoding="async" data-nimg="fill" class="h-full w-full object-cover transition duration-300 group-hover:scale-105" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent" sizes="(max-width: 768px) 100vw, 375px" srcset="https://i.ytimg.com/vi/0RYvrA-BjYE/hqdefault.jpg 640w, https://i.ytimg.com/vi/0RYvrA-BjYE/hqdefault.jpg 750w, https://i.ytimg.com/vi/0RYvrA-BjYE/hqdefault.jpg 828w, https://i.ytimg.com/vi/0RYvrA-BjYE/hqdefault.jpg 1080w, https://i.ytimg.com/vi/0RYvrA-BjYE/hqdefault.jpg 1200w, https://i.ytimg.com/vi/0RYvrA-BjYE/hqdefault.jpg 1920w, https://i.ytimg.com/vi/0RYvrA-BjYE/hqdefault.jpg 2048w, https://i.ytimg.com/vi/0RYvrA-BjYE/hqdefault.jpg 3840w" src="https://i.ytimg.com/vi/0RYvrA-BjYE/hqdefault.jpg"/><span class="absolute inset-0 bg-neutral-1/20 transition group-hover:bg-neutral-1/10"></span><span class="absolute left-1/2 top-1/2 flex size-16 -translate-x-1/2 -translate-y-1/2 items-center justify-center rounded-full bg-blue-4 text-white shadow-lg transition group-hover:scale-105 group-hover:bg-blue-2"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-play ml-1 size-7 fill-current" aria-hidden="true"><path d="M5 5a2 2 0 0 1 3.008-1.728l11.997 6.998a2 2 0 0 1 .003 3.458l-12 7A2 2 0 0 1 5 19z"></path></svg></span></span><span class="flex flex-1 flex-col gap-2 p-6"><span class="text-sm font-semibold uppercase leading-5 tracking-[0.08em] text-accent-8">AUTIMA</span><span class="text-[20px] font-semibold leading-7 tracking-[0.15px] text-neutral-1">The easiest way to collect reviews</span></span></button></div><div class="flex items-center gap-3"><button type="button" class="flex size-11 items-center justify-center rounded-full border border-neutral-2 bg-white text-neutral-1 transition hover:border-blue-4 hover:text-blue-4 focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-blue-4" aria-label="Previous video testimonial"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-left size-5" aria-hidden="true"><path d="m15 18-6-6 6-6"></path></svg></button><div class="flex items-center gap-2" aria-hidden="true"><span class="block size-2 rounded-full transition w-8 bg-blue-4"></span><span class="block size-2 rounded-full bg-neutral-2 transition"></span><span class="block size-2 rounded-full bg-neutral-2 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Always in the know\",\"title\":\"Custom-tailored solutions for companies and corporations.\"},\"faq\":{\"a1\":\"Anyone with a business network they want to encourage to use ProvenExpert, in any industry. Of course, we want certain standards in our partners, such as seriousness, professionalism, reach. We are a recognized brand and we are looking for strong affiliates who will recommend our solution with high quality.\",\"a2p1\":\"In an initial conversation, our partner manager will inform you about everything you need to know and answer any open questions. He remains your contact person whenever you need help or guidance.\",\"a2p2\":\"With your personal partner link, you can easily recruit new customers at any time!\",\"a3\":\"At the beginning there is an introductory conversation with our affiliate manager, from whom you will also receive helpful advertising material. Simply place ProvenExpert on your website - with your own partner link - or send the link to your network. And off you go!\",\"q1\":\"Who can become an affiliate?\",\"q2\":\"How do I promote ProvenExpert as a partner?\",\"q3\":\"What is the first step?\",\"title\":\"FAQ: The most important questions for affiliates\"},\"hero\":{\"button\":\"Become a partner now\",\"feature1\":\"Custom, CI-compliant questionnaires\",\"feature2\":\"Custom, CI-compliant questionnaires\",\"feature3\":\"Custom, CI-compliant questionnaires\",\"title\":\"The ProvenExpert Affiliate Program\"},\"income\":{\"description1\":\"As a referral partner of ProvenExpert (affiliate) you benefit from the advantages of our popular reputation management tool. Convincing new customers of our innovative product is easy.\",\"description2\":\"More than ever, self-employed professionals and businesses of all sizes need a reliable and easy-to-use tool to manage and control customer reviews.\",\"description3\":\"Your referral pays off: you receive up to 20% lifetime commission - on all paid plans, for every customer referred.\",\"subtitle1\":\"Earn money while you sleep:\",\"title\":\"Looking for passive income? Get up to 20% lifetime commission!\"},\"partners\":{\"title\":\"More than 800 partners recommend ProvenExpert\"},\"quote\":{\"author\":\"Bright Local, 2019\",\"text\":\"70% of all customers read four or more reviews online before deciding on a company\"},\"statistics\":{\"cookie\":\"85%\",\"cookieDesc\":\"Cookie Runtime\",\"earning\":\"143€\",\"earningDesc\":\"you can earn with only two new customers per month\",\"lifetime\":\"10-20%\",\"lifetimeDesc\":\"Lifetime commission, average 7 years customer loyalty\"},\"success\":{\"feature1\":\"Manage and administer your affiliate program from the dashboard.\",\"feature2\":\"Your personal contact advises and supports you\",\"feature3\":\"Promotional materials, webinars and trainings are available from your partner manager\",\"title\":\"Our success is your success. And vice versa.\"},\"testimonials\":{\"company\":\"autima.de\",\"name\":\"René Tzschoppe\",\"text\":\"ProvenExpert offers me and my customers a technically advanced solution with which you can build an unbeatable reputation and present it convincingly. Many of my clients are now using ProvenExpert and have more success in their business.\"},\"metadata\":{\"title\":\"Affiliate Program | ProvenExpert.com\",\"description\":\"Learn about the ProvenExpert affiliate program and earn commission through referrals.\"}},\"already over\":\"Already over\",\"altTexts\":{\"affiliate\":{\"program\":\"Affiliate Program\"},\"awards\":{\"heroBackground\":\"Awards hero background\",\"topRatedServiceProviders\":\"Top rated service providers\"},\"company\":{\"dashboard\":\"ProvenExpert dashboard\",\"teamBackground\":\"ProvenExpert team background\"},\"customerReviewsBenefit\":{\"hero\":\"Customer reviews benefit\"},\"customerSatisfaction\":{\"hero\":\"Customer satisfaction\"},\"customerSurveys\":{\"background\":\"Customer surveys background\"},\"demo\":{\"companyLogo\":\"Company {number}\"},\"enterpriseSolution\":{\"hero\":\"Hero\"},\"expertDirectory\":{\"hero\":\"Expert Directory\"},\"expertRating\":{\"background\":\"Expert rating background\",\"surveyMockup\":\"Survey mockup\"},\"featuresPricing\":{\"enterpriseLaptop\":\"Hero\"},\"home\":{\"everythingInOnePlace\":\"Everything in one place\",\"everythingYouWantToKnow\":\"Everything you want to know\",\"firstPlaceWithStars\":\"First place. With stars.\",\"lastingImpression\":\"Make a lasting impression. And more sales.\"},\"newsletter\":{\"hero\":\"Newsletter hero\",\"illustration\":\"Newsletter illustration\"},\"ourTeam\":{\"team\":\"ProvenExpert team\"},\"press\":{\"newsroom\":\"Newsroom\"},\"pressMailingList\":{\"hero\":\"Press mailing list\"},\"pressMaterial\":{\"background\":\"Press materials background\",\"correct\":\"Correct\",\"incorrect\":\"Incorrect\",\"logoBlack\":\"ProvenExpert logo black\"},\"productTour\":{\"hero\":\"Hero\"},\"ratingSeals\":{\"seal\":\"ProvenExpert rating seal\"},\"reviewGuidelines\":{\"heroBackground\":\"Review guidelines hero background\"},\"shared\":{\"emailSent\":\"Email sent\",\"imagePlaceholder\":\"Image\",\"stillHaveQuestions\":\"Still have questions\"},\"testimonials\":{\"customerReviews\":\"Customer reviews\"},\"yourAdvantages\":{\"onlineDemo\":\"Online demo\"}},\"awards\":{\"bestseller\":{\"button\":\"View sample profile\",\"customers\":\"Over 870,000 customers\",\"description1\":\"manage their online reputation with ProvenExpert every day. Around 1,000 new ProvenExperts are added every day -\",\"description2\":\"On average, our active partners gain two new customers per month, who in turn stay with us for an average of 7 years. As you can see: ProvenExpert is one of the most popular and fastest growing online reputation solutions.\",\"description3\":\"Thanks to the lifetime commission, your passive income will quickly become a comfortable cushion.\",\"earnings\":\"Per customer and per year you earn on average 71,70 €.\",\"title\":\"ProvenExpert is a bestseller\",\"trend\":\"and the trend is rising.\",\"yearly\":\"With two new customers per month, that's a whopping 1,720.80 € in the first year!\"},\"faq\":{\"a1\":\"The awards are another way to show the opinion of delighted customers. They represent your exceptionally good service. They are a symbol of your proactive approach to customer feedback and that should be celebrated!\",\"a2\":\"To qualify for an award, the criteria must be met over the last 12 months. The awards are given on a daily basis in relation to the last 12 months and reflect the current calendar year. The profile badge (digital profile sticker), certificate and analog sticker are therefore marked with the current year. There is no deadline by which a service provider must have qualified. Those who meet the criteria (based on the last 12 months) can order their award. Awards for which you qualify can be reordered or ordered multiple times.\",\"a3caption\":\"ProvenExpert awards\",\"a3list1\":\"A \\\"TOP Service Providers\\\"-, \\\"TOP Recommendation\\\", or \\\"Customers' Choice\\\" sticker\",\"a3list2\":\"An award badge that can be added to your company website\",\"a3list3\":\"A printed certificate (only for \\\"TOP Service Providers\\\" and \\\"TOP Recommendation\\\")\",\"a3p1\":\"A profile badge (digital sticker) is automatically added to the profile pages of award-winning service providers, indicating the award in a prominent place. You can also integrate this digital award badge on your website. In addition, every award-winning service provider from Germany can order an advertising package to also promote their award in sales and business premises, on company vehicles, company websites or in printed materials such as brochures, flyers and business cards. To order, go to Reputation Boost \u003e Awards \u003e Order your Award in your profile menu. The promotional package includes:\",\"a3subcaption\":\"Detailed profile view with badges \\\"TOP Service Providers\\\" and \\\"TOP Recommendation\\\".\",\"a4\":\"Including awards digitally or making them visible on your business premises signals to consumers your outstanding performance and your customers' high level of satisfaction with you as a service provider. As an award-winning service provider, you therefore have the opportunity to market yourself even better and stand out from the competition - not only online but also offline.\",\"a5\":\"You can find an overview of the criteria you must meet to qualify for an award further up on this page. Note that the minimum number of reviews received is based on the last 12 months. Reviews older than 12 months will not be considered. Also, all reviews on your profile must be published.\",\"a6\":\"The stickers and certificates are only sent out to service providers who meet all the above criteria, and therefore cannot be purchased. A list of the criteria to be met can be found further up this page. Awarded service providers who need additional stickers or certificates can request them for a small fee. If you are located in Germany simply use the ordering process in your user account: go to Reputation Boost \u003e Awards in the side menu and select the award you want to reorder. If you are located outside of Germany please request your awards with our Customer Success Team: \u003cemail\u003esupport@provenexpert.com\u003c/email\u003e\",\"q1\":\"Why do you give out these awards?\",\"q2\":\"How and how often are the awards given out?\",\"q3\":\"What do service providers who win an award get?\",\"q4\":\"What are the benefits of winning an award?\",\"q5\":\"Why haven't I received an award?\",\"q6\":\"Can I buy stickers?\",\"subtitle\":\"Find answers to common questions about ProvenExpert awards\",\"title\":\"FAQ\"},\"hero\":{\"subtitle\":\"Top Service Provider — Top Recommendation — Customers' Choice\",\"title\":\"The ProvenExpert awards for\",\"title2\":\"top-rated service providers:\"},\"joinNow\":{\"button\":\"Sign up now\",\"description\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Join now for free and get started!\"},\"metadata\":{\"description\":\"The ProvenExpert awards for service providers with top scores: \\\"TOP Service Providers\\\", \\\"TOP Recommendation\\\", and \\\"recommended by customers\\\".\",\"title\":\"The ProvenExpert Awards\"},\"requirements\":{\"customerChoice\":\"Customer Choice\",\"rating\":\"Rating: \\\"Excellent\\\"\",\"ratingDesc\":\"(4.5 stars or more)\",\"recommendation\":\"At least\",\"recommendationPercent\":\"95% of customer recommendation\",\"reviews\":\"25 customer reviews or more,\",\"reviewsDesc\":\"received in the last 12 months on ProvenExpert\",\"reviews25ExcludingSources\":\"At least 25 reviews in the last 12 months (excluding reviews from other sources)\",\"reviews50ExcludingSources\":\"At least 50 reviews in the last 12 months (excluding reviews from other sources)\",\"reviews50IncludingSources\":\"At least 50 reviews in the last 12 months (including reviews from other sources)\",\"title\":\"What does it take to be a top-rated service provider on ProvenExpert.com?\",\"topRecommendation\":\"Top Recommendation\",\"topService\":\"Top Service Provider\"},\"statistics\":{\"cookieDesc\":\"Cookie Runtime\",\"cookieRuntime\":\"85%\",\"earning\":\"143€\",\"earningDesc\":\"you can earn with only two new customers per month\",\"lifetime\":\"10-20%\",\"lifetimeDesc\":\"Lifetime commission, average 7 years customer loyalty\"},\"topRated\":{\"description\":\"With our awards, we honor the best service providers based on customer satisfaction and recommendation rate.\",\"title\":\"Top-rated service providers\"}},\"buttons\":{\"dashboard\":\"Dashboard\",\"exampleProfile\":\"Example profile\",\"getInTouch\":\"Get in touch\",\"getStarted\":\"Get started\",\"iWantThis\":\"I want this\",\"joinNow\":\"Join now for free\",\"joinOurDemo\":\"Join our demo\",\"learnMore\":\"Learn more\",\"login\":\"Log In\",\"makeAppointment\":\"Make a free appointment now\",\"seeMore\":\"See More\",\"signUpNow\":\"Sign up now\",\"takeProductTour\":\"Product tour\",\"tryOutNow\":\"Try out now\",\"viewAllBenefits\":\"Discover all features now\",\"viewAllTestimonials\":\"Read more customer stories\",\"viewRatingSeals\":\"View seal\",\"viewSampleProfile\":\"View sample profile\",\"viewSampleSurvey\":\"View sample surveys\",\"embedSpotify\":\"Embed Spotify\",\"moreInfo\":\"More info\"},\"by now over\":\"By now over\",\"contact\":{\"form\":{\"externalFormDescription\":\"At this point you will find external content. You can display the form with one click.\",\"externalFormTitle\":\"External content - form\",\"externalMapsTitle\":\"External content from Google Maps\",\"privacyNotice\":\"I agree to external content being displayed to me. Personal data may be transmitted to third-party providers. More\",\"privacyPolicy\":\"about this in our Privacy Policy\",\"privacyPolicyLink\":\"Privacy Policy\",\"showContent\":\"Show content\",\"title\":\"Your request\"},\"hero\":{\"subtitle\":\"Use the contact form below to get in touch with us. We will get back to you as soon as possible.\",\"title\":\"Questions? Requests? Ideas?\"},\"metadata\":{\"description\":\"Have questions? Suggestions for improvement? Something not working properly? Get in touch with us! We'll handle your request right away.\",\"title\":\"Contact | ProvenExpert.com\"}},\"cta\":{\"wantToUse\":{\"description\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Want to use ProvenExpert for your business?\"}},\"customerReviews\":{\"cta\":{\"button\":\"JOIN NOW\",\"subtitle\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Collect customer feedback now for free!\"},\"hero\":{\"subtitle\":\"Why online customer reviews are crucial for your Google ranking, conversion rates, and revenue\",\"title\":\"Boost your business with customer reviews\"},\"intro\":\"Online customer reviews are more than just feedback—they are a cornerstone of your online reputation. Customer reviews and ratings have become overwhelmingly digital and have established themselves as a crucial element of online marketing. They have become a major feature in shaping consumer behavior and business strategies globally. In the era of digital consumerism, \u003cplatformsLink\u003ereviews on platforms\u003c/platformsLink\u003e like ProvenExpert.com, Yelp, and Google not only influence consumer decisions but also affect your Google ranking and overall digital presence.\",\"metadata\":{\"description\":\"How customer reviews can increase your conversion rate and revenue and boost your Google rankings.\",\"title\":\"Customer Reviews | ProvenExpert.com\"},\"quote1\":{\"author\":\"Charles Lazarus (*1923), entrepreneur, Founder of Toys'R'Us\",\"text\":\"Most of the things we learn, we learn from our customers.\"},\"section1\":{\"para1\":\"Customer reviews are pivotal not only in \u003cbold\u003ebuilding trust and credibility\u003c/bold\u003e, but they also have a significant impact on profitability. Real feedback from customers can be incredibly valuable for any business. \u003cdataLink\u003eData\u003c/dataLink\u003e reveals that companies with a higher volume of reviews see a 54% increase in revenue. Simple advertising taglines alone are insufficient to build the necessary trust to attract new clients, particularly in competitive fields where every player offers similar products and services. To differentiate your business and cultivate trust with potential customers, it's essential to \u003cbold\u003eleverage the power of customer feedback\u003c/bold\u003e. After all, product evaluations and endorsements directly reflect the level of \u003csatisfactionLink\u003ecustomer satisfaction\u003c/satisfactionLink\u003e.\",\"para2\":\"Aggregating your reviews and ratings from different platforms and displaying them on your Google search listing (Google star rating) is an effective way to quickly communicate your customer satisfaction levels and \u003cbold\u003egenerate trust\u003c/bold\u003e.\",\"para3\":\"Google values unique, user-generated content, including customer reviews, recognizing them with \u003cbold\u003ehigher search rankings\u003c/bold\u003e. This elevated visibility means more potential customers and, ultimately, increased sales.\",\"title\":\"1. How do customer reviews affect Google rankings and conversion rates?\"},\"section2\":{\"para1\":\"Despite the clear benefits, many companies still shy away from actively soliciting customer reviews due to fears of negative feedback. However, the truth is that consumer opinions are being formed and shared whether you engage or not. Platforms like yelp.com automatically gather information about businesses from directories and create pages where customers can leave ratings and reviews of their own accord. These ratings then end up on Google and can either speak well of a company or suggest that consumers steer clear — all of this without the company having to lift a finger. The problem in letting reviews and ratings handle themselves is that the company's public image is then defined by a mere handful of reviews. Taking control of this process helps you mitigate the effects of negative reviews and enhances your \u003cbold\u003epublic image\u003c/bold\u003e.\",\"para2\":\"Implementing a straightforward and accessible method for customers to leave feedback, like simple star ratings, significantly increases the volume of positive reviews, which in turn drives more business. According to a \u003cstudyLink\u003estudy\u003c/studyLink\u003e, 95% of consumers read online reviews before making a purchase. Besides, \u003cconsumersLink\u003e53% of consumers\u003c/consumersLink\u003e view product ratings and reviews as the \u003cbold\u003emost important factor in the online shopping experience\u003c/bold\u003e.\",\"para3\":\"Implementing a straightforward and accessible method for customers to leave feedback, like simple star ratings, significantly increases the volume of positive reviews, which in turn drives more business. A list of simple ways to collect customer feedback is available in the \u003cblogLink\u003eProvenExpert blog\u003c/blogLink\u003e.\",\"title\":\"2. Should I be active about collecting customer feedback?\"},\"section3\":{\"para1\":\"While a negative review might seem detrimental, it can be an unexpected asset. Nearly two-thirds of consumers trust businesses more when they see a \u003cbold\u003emix of good and bad scores\u003c/bold\u003e, as an unblemished record can appear suspicious. \u003cstudiesLink\u003eStudies\u003c/studiesLink\u003e point out that the absence of negative feedback leads 30% of consumers to doubt the authenticity of the reviews.\",\"para2\":\"Given that an estimated \u003camazonLink\u003e40% of reviews on Amazon are fabricated\u003c/amazonLink\u003e, it's understandable why shoppers might question the legitimacy of a flawless review score. This skepticism underlines the unexpected \u003cbold\u003evalue of negative reviews in reinforcing trust and perception of honesty\u003c/bold\u003e. They serve as evidence that a business is transparent and doesn't manipulate or silence public feedback. A balanced overall rating is, therefore, more trustworthy than purely uncritical praise.\",\"para3\":\"Moreover, when a business takes the time to address every review, positive or negative, it signals a commitment to valuing and acknowledging customer opinions. This approach not only enhances the trustworthiness of reviews but also strengthens the overall credibility of the business. If a company is alerted to an issue and can resolve it quickly, an unhappy customer is much more likely to return to the business.\",\"para4\":\"The question, then, is \\\"how should you deal with negative feedback?\\\" First of all, under no circumstance should you ignore it — failure to publicly respond to a negative review makes a bad impression on potential customers. Posting a response shows that you're open to criticism and that \u003cbold\u003eyour company is truly interested in making its products or services better\u003c/bold\u003e. According to a \u003creviewStudyLink\u003estudy\u003c/reviewStudyLink\u003e, 44.6% are more likely to visit a local business if the owner responds to negative reviews. You can find a helpful series of instructions for dealing with negative feedback \u003cnegativeGuideLink\u003ehere\u003c/negativeGuideLink\u003e.\",\"title\":\"3. How a negative review can be a boost for your business\"},\"section4\":{\"para1\":\"With the arrival of the Web 2.0 era came a massive increase in the amount of information available online. From e-commerce to local brick-and-mortar businesses, all sectors benefit from leveraging customer reviews to enhance their \u003cbold\u003eonline reputation\u003c/bold\u003e. \u003clocalStudiesLink\u003eStudies\u003c/localStudiesLink\u003e have shown that 88% of consumers use their smartphones to check the Internet for information about local businesses, and half of these visit the shops in question within one day.\",\"para2\":\"Even service providers that don't sell anything, or only operate on a pro bono basis, can be \u003cbold\u003efound on customer review platforms\u003c/bold\u003e. And while interest in customer reviews on the part of volunteer organizations is still limited, this sector stands to benefit from positive feedback and recommendations in a big way to boost awareness and attract new volunteers.\",\"title\":\"4. Which industries benefit the most from online customer reviews?\"},\"toc\":{\"item1\":\"How do customer reviews affect Google rankings and conversion rates?\",\"item2\":\"Should I be active about collecting customer feedback?\",\"item3\":\"How a negative review can be a boost for your business\",\"item4\":\"Which industries benefit the most from online customer reviews?\"}},\"customerSatisfaction\":{\"cta\":{\"button\":\"Start a survey now\",\"description\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Monitor customer satisfaction for free now!\"},\"hero\":{\"subtitle\":\"What customer satisfaction is, how you can influence it, and how it's measured.\",\"title\":\"Customer satisfaction\"},\"intro\":\"Satisfied customers are crucial to the success of any company, and they help generate new business at little to no extra cost. Achieving high customer satisfaction is essential for the growth and sustainability of any business—it is the cornerstone of acquiring and retaining customers without excessive expenses. It costs about five times as much to acquire new customers as it does to keep existing customers committed to your products or services. Plus, regular customers account for more than two thirds of a company's total revenue. So, we're not exaggerating when we say that keeping customers satisfied is half the battle when it comes to business success. Customer satisfaction is also a good indicator of what state a company's quality management is in and whether customer retention measures are working effectively.\",\"metadata\":{\"description\":\"What customer satisfaction is, how you can influence it, and how it's measured.\",\"title\":\"Customer Satisfaction\"},\"quote\":{\"author\":\"Horst Skoludek/former spokesman of the board at the Carl Zeiss Foundation\",\"text\":\"If you're not in constant communication with your customers, you'll be quickly left out of the market conversation.\"},\"section1\":{\"para1\":\"Customer satisfaction is the gateway to cementing the loyalty of your clients. It's achieved when a product or service meets or surpasses the customer's expectations. Essentially, satisfaction occurs when the actual performance of a product or service aligns with or exceeds the anticipated performance. The customer compares their experience of a product or service (its actual performance) with their expectations of it (target performance). If their expectations aren't met, the customer will very likely be dissatisfied.\",\"para2\":\"The gap between expectation and experience dictates the level of dissatisfaction or satisfaction. Therefore, for customer retention that goes beyond the norm, exceeding expectations is key to transforming satisfaction into genuine enthusiasm for your offerings. Only then will the customers be willing to make repeat purchases or recommend a service provider to others.\"},\"section2\":{\"list1\":\"They are likely to recommend your products and services, effectively lowering your expenses for attracting new clientele through advertising.\",\"list1Label\":\"Word-of-Mouth:\",\"list2\":\"Moreover, a satisfied customer is often ready to pay a premium for your products and services, seeing the value in the association they have with your brand.\",\"list2Label\":\"Willingness to Pay More:\",\"list3\":{\"afterLink\":\"shows that over 90% of consumers are willing to spend more with businesses that provide seamless customer experiences.\",\"beforeLink\":\"Content customers are not only inclined to stay loyal and continue their patronage, but they also have a significant impact on enhancing your revenue.\",\"linkText\":\"Research\",\"richText\":\"Content customers are not only inclined to stay loyal and continue their patronage, but they also have a significant impact on enhancing your revenue. \u003clink\u003eResearch\u003c/link\u003e shows that over 90% of consumers are willing to spend more with businesses that provide seamless customer experiences.\"},\"list3Label\":\"Customer Lifetime Value:\",\"para1\":\"Amid economic downturns, market saturation, and fierce competition, the value of customer satisfaction has never been higher.\",\"para2\":{\"afterLink\":\"that high satisfaction leads to greater customer retention, higher lifetime value and a stronger brand reputation. It ranks as a top asset for any enterprise, with contented customers forming the pillar of a company's worth.\",\"linkText\":\"Research shows\",\"richText\":\"\u003clink\u003eResearch shows\u003c/link\u003e that high satisfaction leads to greater customer retention, higher lifetime value and a stronger brand reputation. It ranks as a top asset for any enterprise, with contented customers forming the pillar of a company's worth.\"},\"para3\":\"Increased Loyalty: Content customers are prone to repeat business and are more open to diversifying their purchases with your brand, leading to enhanced revenue and reduced costs associated with sales.\",\"para4\":{\"afterLink\":\"dissatisfied customers have the power to sway the opinions of an ever growing audience of potential customers.\",\"beforeLink\":\"However, the power and reach of negative feedback should not be underestimated. With the growing popularity of\",\"linkText\":\"customer review platforms\",\"richText\":\"However, the power and reach of negative feedback should not be underestimated. With the growing popularity of \u003clink\u003ecustomer review platforms\u003c/link\u003e, dissatisfied customers have the power to sway the opinions of an ever growing audience of potential customers.\"}},\"section3\":{\"list1\":\"A meager 18% of consumers are fully satisfied with the range of communication options available to them.\",\"list2\":\"Less than 20% believe the speed of issue resolution is highly effective.\",\"list3\":\"A mere 21% find it effortless to engage with companies.\",\"para1\":{\"aWord\":\"A\",\"afterLink\":\"by Zendesk indicates that this divide is more than anecdotal. Despite 60% of companies rating their customer service highly, a sizable 68% of consumers see ample room for improvement. Moreover, 54% feel customer service seems like a secondary concern for many businesses they patronize. Noteworthy insights from the report include:\",\"beforeLink\":\"While businesses strive to deliver effective and efficient customer service, there's often a gap between what companies believe satisfies customers and what customers actually experience.\",\"linkText\":\"Report\",\"richText\":\"While businesses strive to deliver effective and efficient customer service, there's often a gap between what companies believe satisfies customers and what customers actually experience. A \u003clink\u003eReport\u003c/link\u003e by Zendesk indicates that this divide is more than anecdotal. Despite 60% of companies rating their customer service highly, a sizable 68% of consumers see ample room for improvement. Moreover, 54% feel customer service seems like a secondary concern for many businesses they patronize. Noteworthy insights from the report include:\"},\"para2\":\"This is not the time for complacency, particularly as the caliber of customer service provided could be the determining factor in gaining repeat business or conceding to the competition. By dedicating time to truly comprehend what exemplary service means to your specific clientele, you can enact the essential changes. Doing so ensures that subpar service experiences don't hinder your progress.\",\"para3\":\"Extra services and gifts are the icing on the cake for satisfied customers. Such attractive extras are not expected by the customer, so they do not negatively impact customer satisfaction if a company or service provider lacks them. But if they're provided, it will create customer enthusiasm, and a company or service provider will be able to position itself favorably over the competition.\",\"para4\":\"A customer's value increases accordingly with his or her level of satisfaction — and there's always room for improvement. So, it's important to be able to find out how you can improve from the point of view of the customer, what your strengths and weaknesses are, and what growth potentials are waiting to be tapped into.\"},\"section4\":{\"list1\":\"Prevent disgruntled customers from switching to your rivals.\",\"list2\":\"Identify customer frustrations and figure out ways to refine your product, service, or the overall customer journey.\",\"list3\":\"Encourage repeat business by prioritizing customer contentment.\",\"list4\":\"Gauge and enhance your brand's reputation by assessing the likelihood of customers recommending your company.\",\"list5\":\"Foster customer trust by valuing and acting on their feedback.\",\"para1\":\"Imagine being the captain of a sinking ship, wouldn't you want to pinpoint exactly why it's happening? Similarly, tracking customer satisfaction is essential for understanding why your customers are (or aren't) happy, helping you address issues effectively.\",\"para2\":\"Moreover, monitoring customer satisfaction helps keep your business buoyant in several ways. Enhancing customer satisfaction not only aids in pinpointing, attracting, and nurturing loyal patrons but also in understanding your audience's needs through CSAT (customer satisfaction) scores. Adopting a data-driven stance towards customer satisfaction enables you to:\",\"para3\":\"Customer satisfaction is in constant fluctuation. It's not enough to measure satisfaction levels once and then assume that your measurements are accurate forever. Changes in customer satisfaction levels aren't necessarily always the fault of the company itself, but it's important nonetheless to know what the causes are in order to steer things back on course.\",\"para4\":\"For this reason, customers — including regulars — should be frequently asked to provide feedback on their level of satisfaction. Monitoring customer satisfaction like this not only serves to identify the causes of dissatisfaction, but to also identify them as early on as possible. In this sense, customer satisfaction analysis also works as a preventative measure to allow businesses to guarantee quality products and services.\"},\"section5\":{\"list1\":\"to delve into their experiences and ask for their input on how to elevate their satisfaction with your brand and product.\",\"list1Label\":\"Conduct customer interviews\",\"list2\":\"place them strategically on your website or send them via personalized, post-purchase emails. This initiates a direct line of communication with customers post-interaction.\",\"list2Label\":\"Employ surveys effectively;\",\"list3\":\"when debuting new features, updates, or website redesigns to capture customer reactions proactively. This allows you to address potential issues before they affect the user experience and sales.\",\"list3Label\":\"Implement focus groups\",\"para1\":\"Without direct feedback, understanding customer satisfaction or pinpointing desired updates for your product remains elusive. Engaging with customers and attentively hearing their feedback is pivotal for customer retention and building product devotion. Yet, without leveraging proper channels to listen to your customers, significant insights into customer journey obstacles, user frustrations, and potential enhancements might go unnoticed.\",\"para2\":\"Methods to proactively harvest customer insights across pivotal touchpoints in their journey:\",\"para3\":\"There are market research institutes and other external service providers that can create surveys for you, but you can also just as easily measure customer satisfaction on your own. Each option brings with it a unique set of advantages and disadvantages. Entrusting your survey to a market research institute is a convenient way to get high-quality customer satisfaction data, but this is a much more cost-intensive approach than doing it on your own. For this reason, many small and medium-sized businesses, service providers, and freelancers opt to measure customer satisfaction themselves, or they decide to simply do without.\",\"para4\":\"ProvenExpert.com offers a third option for those who'd rather not pay premium prices to have a market research institute conduct surveys for them, as well as for those who simply lack the know-how to create their own survey and get the results they need: competency-based online surveys. This approach utilizes customizable digital questionnaires and \u003clink\u003etemplates\u003c/link\u003e that require no experience or specialized knowledge to create. With ProvenExpert, creating and publishing surveys to collect sound customer satisfaction data is both easy and affordable.\"},\"sections\":{\"crucial\":\"Why is it crucial to measure and monitor customer satisfaction?\",\"how\":\"How do you satisfy a customer?\",\"measure\":\"How do you measure customer satisfaction?\",\"what\":\"What is customer satisfaction?\",\"why\":\"Why is customer satisfaction important?\"}},\"customerSurveys\":{\"cta\":{\"button\":\"SIGN UP NOW\",\"subtitle\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Join now for free and get started!\"},\"hero\":{\"placeholder\":\"please choose\",\"subtitle\":\"First customer feedback in just three minutes — with predefined surveys for every industry.\",\"title\":\"For a quick start: Our templates for your customer surveys\"},\"templates\":{\"advisors\":{\"button\":\"View sample profile\",\"description1\":\"There's nothing more convincing than recommendations from satisfied clients. Our surveys let you collect qualified feedback and reviews, identify your strengths and weaknesses, and leverage the advertising power of your top competencies.\",\"description2\":\"For example, tax consultants, legal consultants, business consultants, appraisers\",\"title\":\"Everything you want to know.\"},\"architecture\":{\"button\":\"View sample survey: Architecture\",\"description1\":\"Use our surveys to find out everything you want to know from your customers, as well as collect recommendations and reviews. Our survey analytics will show exactly what your strengths and weaknesses are.\",\"description2\":\"For example, architects, interior designers, and civil engineers\",\"title\":\"Customer survey: Architecture\"},\"automotive\":{\"button\":\"View sample survey: Automotive Trade\",\"description1\":\"ProvenExpert lets you park your customer feedback right where everyone can see it — on your website, your rating profile, in emails, social networks, or in your Google search results listing.\",\"description2\":\"For example, car dealerships, car salesmen, used car salesmen\",\"title\":\"Customer survey: Automotive Trade\"},\"beauty\":{\"button\":\"View sample profile\",\"description1\":\"Whether for nail design, cosmetics, make up, massages, or pedicures, whether in your own studio or salon or at your customers' homes — with our surveys for the beauty industry, you'll find out exactly what your customers are interested in.\",\"description2\":\"For example, cosmetic studios, salons, nail salons\",\"title\":\"Everything you want to know.\"},\"businessConsulting\":{\"button\":\"View sample survey: Business Consulting\",\"description1\":\"Your clients already know what they love about you. Now it's time to show your potential customers what you do best. Collect feedback from customers, generate trust in your counsel, and convince potential customers that your services are the best around.\",\"description2\":\"For example, consultants, strategy consultants, management consultants\",\"title\":\"Customer survey: Business Consulting\"},\"careFacilities\":{\"button\":\"View sample survey: Care Facilities\",\"description1\":\"Give your customers the feeling of being in good hands. Put your customer reviews to work for you to generate trust in your facility. Present your customer satisfaction level online and help potential customers make the right choice.\",\"description2\":\"For example, retirement homes, day nursery\",\"title\":\"Customer survey: Care Facilities\"},\"coaching\":{\"button\":\"View sample survey: Coaching\",\"description1\":\"Coaching the coach: take a piece of advice from someone else — your customers. Survey your clients to get valuable feedback on how you and your services are perceived and what your top competencies are.\",\"description2\":\"For example, business coaches, one-on-one coaches, career coaches\",\"title\":\"Customer survey: Coaching\"},\"construction\":{\"button\":\"View sample survey: Construction\",\"description1\":\"Use our online surveys to find out what your customers want and how satisfied they are with your products or services. Make lasting qualitative improvements to your business and start optimising your products and services to meet the needs of your customers.\",\"description2\":\"For example, construction companies, tile setters, landscaping companies\",\"title\":\"Customer survey: Construction\"},\"consulting\":{\"button\":\"View sample survey: Consulting\",\"description1\":\"Boost confidence in your expertise: survey your customers, identify your top competencies, and use customer feedback to generate transparency and trust in your consultancy services.\",\"description2\":\"For example, nutritionists, appraisers, HR consultants\",\"title\":\"Customer survey: Consulting\"},\"ecommerce\":{\"button\":\"View sample survey: E-Commerce\",\"description1\":\"The easy way to get feedback: our surveys take just under 60 seconds to make and less than 3 minutes to complete. They can be added to emails, websites, and other platforms and are analysed automatically by our system.\",\"description2\":\"For example, online services, marketplaces, e-payment services\",\"title\":\"Customer survey: E-Commerce\"},\"education\":{\"button\":\"View sample survey: Education\",\"description1\":\"Whether for adult education or after-school tutoring: with our surveys, you get qualified customer feedback so that you can identify your top teaching competencies and strengths while also seeing where there's room for improvement.\",\"description2\":\"For example, lecturers, educational institutions, academies\",\"title\":\"Customer survey: Education \u0026 Professional Development\"},\"events\":{\"button\":\"View sample survey: Events \u0026 Entertainment\",\"description1\":\"Find out what your audience values about you, see where you can improve, and learn what makes your services special. Leverage the power of customer reviews to acquire new visitors and customers.\",\"description2\":\"For example, DJs, musicians, cabaret shows, and actors\",\"title\":\"Customer survey: Events \u0026 Entertainment\"},\"financial\":{\"button\":\"View sample survey: Financial Services\",\"description1\":\"Trust and know-how are the name of the game in your industry. Showcase your excellent services for potential customers with our surveys. Invite customers to submit feedback, and generate product and service recommendations.\",\"description2\":\"For example, financial consultants, investment consultants, portfolio managers\",\"title\":\"Customer survey: Financial Services\"},\"foundations\":{\"button\":\"View sample survey: Foundations \u0026 NGOs\",\"description1\":\"Do you want to do something good? Gather valuable feedback for your foundation to enhance your online reputation and let the world know about your project.\",\"description2\":\"For example, foundations, NGOs, charitable organizations\",\"title\":\"Customer survey: Foundations \u0026 NGOs\"},\"handicraft\":{\"button\":\"View sample survey: Handicraft\",\"description1\":\"The majority of handicraft businesses acquire new customers through recommendations. ProvenExpert's surveys not only allow you to collect customer feedback but also generate reviews and recommendations at the same time.\",\"description2\":\"For example, plumbers, gas fitters, carpenters, painting services\",\"title\":\"Customer survey: Handicraft\"},\"hotels\":{\"button\":\"View sample survey: Hotels \u0026 Accommodation\",\"description1\":\"Seven out of every ten consumers book accommodation online and pay particular attention to how different providers have been reviewed. Collect feedback and win the trust of potential customers with your customer satisfaction level.\",\"description2\":\"For example, hotels, guesthouses, vacation apartments, youth hostels\",\"title\":\"Customer survey: Hotels \u0026 Accommodation\"},\"hunting\":{\"button\":\"View sample survey: Hunting \u0026 Shooting Sports\",\"description1\":\"Your customers put a value on your expertise and trustworthiness for the purchase of hunting and sports weapons, accessories, and repair? Collect customer feedback now and show your customers that you are the right partner when it comes to hunting and sporting arms.\",\"description2\":\"For example gunsmiths, arms dealers, and outfitters for hunting and sport shooting.\",\"title\":\"Customer survey: Hunting \u0026 Shooting Sports\"},\"insurance\":{\"button\":\"View sample survey: Insurance Services\",\"description1\":\"Roughly 77% of all estate agents and agents acquire new customers through recommendations. With our surveys, you win two times over: get valid customer feedback, along with recommendations and reviews of your services.\",\"description2\":\"For example, insurance brokers, insurance agents, consultants\",\"title\":\"Customer survey: Insurance Services\"},\"it\":{\"button\":\"View sample survey: IT-Services\",\"description1\":\"Get perfect customer satisfaction measurements: our surveys were developed in collaboration with IT consultants and contain the full range of relevant quality criteria for your customers. This way, you get exactly the information you're after.\",\"description2\":\"For example, system administrators, IT consultants, software developers\",\"title\":\"Customer survey: IT-Services\"},\"legal\":{\"button\":\"View sample survey: Legal Services\",\"description1\":\"More than half of all attorneys acquire new clients through recommendations. Let our surveys help you bring in reviews and recommendations from your existing client base. This way you can generate more trust and confidence in your services.\",\"description2\":\"For example, notaries, attorneys, law firms\",\"title\":\"Customer survey: Legal Services\"},\"marketing\":{\"button\":\"View sample survey: Marketing\",\"description1\":\"The world's best advertisement? A good reputation. No one knows that better than you. Our surveys let you collect valuable feedback and recommendations, thus turning your current customers into important partners in your quest to bring in new business.\",\"description2\":\"For example, advertising agencies, marketing conception, marketing consultants\",\"title\":\"Customer survey: Marketing\"},\"mediaDesign\":{\"button\":\"View sample survey: Media Design\",\"description1\":\"Our surveys leave room for creativity: alter the list of questions to suit your needs and collect exactly the information you're interested in.\",\"description2\":\"For example, web designers, graphic designers, film production companies\",\"title\":\"Customer survey: Media Design\"},\"mediaProduction\":{\"button\":\"View sample survey: Media Production\",\"description1\":\"Don't let your customers' true needs and wants remain a secret — with our online surveys. Our system can automatically analyse your customer feedback to show you how satisfied your clients are with your services and what they find great about you.\",\"description2\":\"For example, print shops, copy shops, T-shirt printing\",\"title\":\"Customer survey: Media Production\"},\"medical\":{\"button\":\"View sample survey: Medical Practice\",\"description1\":\"Collect reviews and recommendations from your patients with ProvenExpert. Generate confidence in your services and make your practice easier to find on Google by making your patient feedback publicly available.\",\"description2\":\"For example, physicians, dentists, therapists\",\"title\":\"Customer survey: Medical Practice \u0026 Alternative Medicine\"},\"mentalHealth\":{\"button\":\"View sample survey: Mental Health Services\",\"description1\":\"Use our surveys to collect (anonymous) recommendations and reviews from your patients. Boost confidence in your services and help potential customers choose you over the competition.\",\"description2\":\"For example, psychotherapists, couples therapists, conflict resolution\",\"title\":\"Customer survey: Mental Health Services\"},\"motorVehicle\":{\"button\":\"View sample survey: Motor Vehicle Services\",\"description1\":\"Offer competent consulting, special services, and fair prices? Then let everyone know! With our surveys for auto shops and other automotive service providers, you can let your customers take a look under the hood and give you their stamp of approval — plus their personal recommendation.\",\"description2\":\"For example, auto shops, spare part sellers, paint shops\",\"title\":\"Customer survey: Motor Vehicle Services\"},\"onlineMarketing\":{\"button\":\"View sample survey: Online Marketing\",\"description1\":\"Today, most customers use the Internet to find businesses that can perform the services they need. You know this better than most. Use our surveys to collect customer feedback, recommendations, and reviews, and make active contributions to your online reputation.\",\"description2\":\"For example, online marketing consultants, SEO, SEA and SEM specialists\",\"title\":\"Customer survey: Online Marketing\"},\"onlineShops\":{\"button\":\"View sample survey: Online Shops\",\"description1\":\"The easy way to get feedback: our surveys take just under 60 seconds to make and less than 3 minutes to complete. They can be added to emails, shop websites, and other platforms and are analysed automatically by our system.\",\"description2\":\"For example, online retailers and e-market platforms\",\"title\":\"Customer survey: Online Shops\"},\"photography\":{\"button\":\"View sample survey: Photography\",\"description1\":\"Find out what makes your services special and where there might be room for improvement. Simply invite your customers to submit feedback and recommendations to help you acquire new customers.\",\"description2\":\"For example, wedding photographers, advertising photographers, photo labs\",\"title\":\"Customer survey: Photography\"},\"production\":{\"button\":\"View sample survey: Production\",\"description1\":\"Whether fabrication, workmanship, or manufacturing – with our tailored surveys for the category \\\"Production\\\", you are asking the right questions. Gather your customer's requirements and opinions even more accurately and convince potential clients.\",\"description2\":\"For example, food producer, goldsmith, manufactory\",\"title\":\"Customer survey: Production\"},\"realEstate\":{\"button\":\"View sample survey: Real Estate Agencies\",\"description1\":\"Do you know what your customers find great about your services? Find out with our surveys. Identify your strengths and weaknesses and leverage your top competencies to promote your business.\",\"description2\":\"For example, realtors, housing companies, landlords\",\"title\":\"Customer survey: Real Estate Agencies\"},\"restaurants\":{\"button\":\"View sample survey: Restaurants \u0026 Bars\",\"description1\":\"Got the best food in town? Cooking up something special in your kitchen? Then let everyone know! Invite your customers to submit feedback, recommendations, and reviews so that you can convince potential customers of the quality of your fare.\",\"description2\":\"For example, restaurants, pubs, cafes, snack stands, street food markets\",\"title\":\"Customer survey: Restaurants \u0026 Bars\"},\"retail\":{\"button\":\"View sample survey: Retail Stores\",\"description1\":\"Are your customers always right? Then let everyone know! ProvenExpert lets you collect valuable customer feedback and win the favor of potential customers with reviews and Google star ratings.\",\"description2\":\"For example, retail branch managers, specialty stores, boutiques\",\"title\":\"Customer survey: Retail Stores\"},\"services\":{\"button\":\"View sample survey: Services\",\"description1\":\"Use our surveys to measure customer satisfaction, analyze your strengths, and boost the quality of your services. Positive side effects? Increased customer loyalty, recommendations, and more new customers.\",\"description2\":\"For example, retail, restaurants \u0026 bars, logistics\",\"title\":\"Customer survey: Services\"},\"socialCommitment\":{\"button\":\"View sample survey: Social Commitment\",\"description1\":\"With your help, the world becomes a better place. Do something for yourself this time and let everybody know about your great work. Collect valuable feedback and actively strengthen your online reputation.\",\"description2\":\"For example, NGOs, society, charitable association, foundation\",\"title\":\"Customer survey: Social Commitment\"},\"socialMedia\":{\"button\":\"View sample survey: Social Media\",\"description1\":\"Expand your earned media strategy by collecting customer reviews and recommendations and presenting them to the world online. Become an active contributor to your online reputation and bring in new business.\",\"description2\":\"For example, social media consultants, agencies, social media marketing\",\"title\":\"Customer survey: Social Media\"},\"societies\":{\"button\":\"View sample survey: Societies, Associations \u0026 Clubs\",\"description1\":\"Collect recommendations and experiences of your members or guests about activities, meetings or events with our surveys. In this way, you can strengthen the trust in your club and actively help to shape your online reputation.\",\"description2\":\"For example, for traditional, sports, cultural and support associations\",\"title\":\"Customer survey: Societies, Associations \u0026 Clubs\"},\"taxAdvice\":{\"button\":\"View sample survey: Tax Advice \u0026 Accounting\",\"description1\":\"Let your expertise speak for itself: invite your clients to participate in surveys, collect valuable customer feedback and recommendations, leverage the advertising power of your top qualifications, and boost confidence in your services.\",\"description2\":\"For example, accountants, bookkeepers, liquidators\",\"title\":\"Customer survey: Tax Advice \u0026 Accounting\"},\"training\":{\"button\":\"View sample survey: Training\",\"description1\":\"Are your customers perfectly — or even exceedingly — satisfied with your services? Then let their enthusiasm for your business help you acquire new customers. Collect feedback from your customers and use their reviews to advertise your business.\",\"description2\":\"For example, personal trainers, dance instructors, dog trainers\",\"title\":\"Customer survey: Training\"},\"transport\":{\"button\":\"View sample survey: Transport, Logistics \u0026 Moving Companies\",\"description1\":\"Stand out from the crowd with excellent recommendations. Our industry-specific surveys help boost your business. Reviews are more convincing than any ad - and thanks to survey analytics, you can improve your service!\",\"description2\":\"For example relocation services, decluttering, courier services, freight transport companies, furniture transport companies\",\"title\":\"Customer survey: Transport, Logistics \u0026 Moving Companies\"},\"travel\":{\"button\":\"View sample survey: Travel \u0026 Tourism\",\"description1\":\"Use our surveys to collect recommendations and reviews for travels and offers from your customers. Boost confidence in your service and use their reviews to advertise your business.\",\"description2\":\"For example, tourist office, travel agency\",\"title\":\"Customer survey: Travel \u0026 Tourism\"},\"wellness\":{\"button\":\"View sample survey: Wellness\",\"description1\":\"Want to boost customer satisfaction? Want to optimize your services or simply know what your customers are thinking? Our surveys let you do all of this — in just under 3 minutes.\",\"description2\":\"For example, spa hotels, massage salons, spas\",\"title\":\"Customer survey: Wellness\"}},\"metadata\":{\"title\":\"Customer Surveys and Survey Templates\",\"description\":\"Create customer surveys with industry-specific templates and collect valuable feedback.\"}},\"demoRegistrationForm\":{\"consentLabel\":\"By submitting this form, you agree to ProvenExpert contacting you by email.\",\"consentText\":\"You can unsubscribe from future emails by clicking the unsubscribe link in any email. 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They play a major role in enhancing customer satisfaction and are key to your success.\",\"title\":\"Custom-tailored solutions for companies and corporations.\"},\"benefits\":{\"left\":[\"Custom, CI-compliant questionnaires\",\"Transaction-based rating generation\",\"Fixed contact person to handle all your needs\",\"Easily connect to your CRM system\",\"Setup and integration support\",\"Employee workshops on request\",\"All your reviews and ratings (quantity, overall score) in a single profile\",\"Extensive comparison and analysis features\"],\"right\":[\"PREMIUM account for each employee\",\"Responsive rating widget\",\"Detailed reports in PDF format\",\"Calculate your Net Promoter Score\",\"Incentive measures\",\"Roles and rights-based back-end\",\"Custom handbooks and videos\",\"No volume restrictions or other limits\"],\"title\":\"Enterprise Suite benefits:\"},\"form\":{\"accountsLabel\":\"Number of accounts desired*\",\"accountsPlaceholder\":\"Number of accounts desired*\",\"companyPlaceholder\":\"Company*\",\"description\":\"Do you still have questions? Are you interested in a personalized offer? How about scheduling a platform demonstration or a call with one of our sales consultants? Simply fill out the information form, and we'll handle your request right away.\",\"emailPlaceholder\":\"Email*\",\"messagePlaceholder\":\"Message\",\"namePlaceholder\":\"Your name*\",\"privacyNotice\":\"By clicking \\\"Send inquiry\\\", I accept the \u003clink\u003eprivacy policy\u003c/link\u003e of ProvenExpert.\",\"submitButton\":\"Send inquiry\",\"telephonePlaceholder\":\"Telephone*\",\"title\":\"We'd love to hear from you!\"},\"hero\":{\"subtitle\":\"Everything ProvenExpert.com can do for your business, plus much more.\",\"title\":\"The Enterprise Suite\"},\"metadata\":{\"description\":\"Custom-tailored solutions for companies and corporations. Everything ProvenExpert.com can do for your business, plus much more.\",\"title\":\"Enterprise Suite | ProvenExpert.com\"},\"quote\":{\"author\":\"Remo Fyda / CEO of ProvenExpert.com\",\"text\":\"Interested in more features or specific services? Get in touch with us to let us know how we can help.\"},\"surveySection\":{\"contactButton\":\"Contact us\",\"paragraph1\":\"With customised surveys, you can see exactly what your business's strengths and weaknesses are. ProvenExpert's automatic survey analysis shows you how satisfied your customers are and how often they recommend your products or services to others.\",\"paragraph2\":\"You can even monitor customer reviews and ratings (quantity and overall score) from other platforms and websites for around-the-clock customer satisfaction trend analysis.\"},\"trustSection\":{\"subtitle\":\"All your customer reviews are funneled into a single company account and a visible rating seal which makes it easy to generate customer trust, improve your online reputation, and boost revenue.\",\"title\":\"Build trust with customer reviews\"}},\"enterpriseClients\":{\"categories\":{\"all\":\"All\",\"automotiveTrade\":\"Automotive Trade\",\"finance\":\"Finance\",\"insurance\":\"Insurance\",\"more\":\"More\",\"organizations\":\"Organizations\",\"property\":\"Property\",\"retailStores\":\"Retail Stores\"},\"clickLogoHint\":\"Click a logo to see more details.\",\"reviewsCount\":\"{count, plural, one {# review on ProvenExpert.com} other {# reviews on ProvenExpert.com}}\",\"seeReviews\":\"See reviews \u0026 experiences for {name}\",\"title\":\"Companies that rely on ProvenExpert:\",\"toWebsite\":\"To website\"},\"expertDirectory\":{\"backToDirectory\":\"Back to Expert Directory\",\"examplePrefix\":\"e.g.\",\"metadata\":{\"description\":\"ProvenExpert Expert Directory of fields of activity\",\"title\":\"Expert Directory | ProvenExpert.com\"},\"noResults\":\"No experts found in this category.\",\"subscribe\":{\"button\":\"SUBSCRIBE\",\"description\":\"Simply enter your email address and click \\\"Subscribe\\\".\",\"disclaimer\":\"By clicking \\\"Subscribe\\\", I accept the \u003cprivacyPolicy\u003eprivacy policy\u003c/privacyPolicy\u003e of ProvenExpert.\",\"placeholder\":\"Email\",\"title\":\"Everything you want to know.\"},\"title\":\"Expert Directory\"},\"expertRating\":{\"button\":\"Continue\",\"errorEmpty\":\"Please enter your access code\",\"errorGeneral\":\"An error occurred. 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This saves you significant time and effort, allowing you to focus on what matters most.\",\"subtitle11\":\"Your ProvenExpert profile is automatically optimized for search engines such as Google to make sure potential customers can easily find you over the competition.\",\"subtitle12\":\"Get improved visibility, more clicks, and more new customers with Google star ratings listed on your ProvenExpert profile, in your Google listings, and on your own website.\",\"subtitle2\":\"Authentic customer reviews are the most effective advertising in the world. Your good reputation reaches thousands of potential customers on the Internet. Our users benefit from this every day: with just 15 minutes of effort per week, they increase their sales by an average of 25 %.\",\"subtitle3\":\"ProvenExpert provides you with industry-specific customer surveys, perfectly tailored to your business and optimized for all end devices. 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With stars.\",\"title6\":\"Make a lasting impression. And more sales.\",\"title7\":\"Join now for free and get started!\"},\"infiniteScroll\":{\"errorPrefix\":\"Error:\",\"noMoreItems\":\"No more items to load\",\"tryAgain\":\"Try Again\"},\"legalNotice\":{\"address\":{\"line1\":\"Expert Systems AG\",\"line2\":\"Quedlinburger Strasse 1\",\"line3\":\"10589 Berlin\",\"line4\":\"Germany\"},\"contact\":{\"email\":\"Email: info@provenexpert.com\",\"phone\":\"Tel: +49 (0)30 311 931 11\",\"title\":\"Contact\"},\"editorialResponsibility\":{\"city\":\"10589 Berlin\",\"name\":\"Veronica De Odorico\",\"street\":\"Quedlinburger Strasse 1\",\"title\":\"Editorial responsibility pursuant to Art. 50 AI Act\"},\"legal\":{\"registration\":\"Court of registration: Amtsgericht Berlin Charlottenburg, HRB 188499 B\",\"taxId\":\"Tax ID No.: 30/086/75086\",\"vatId\":\"VAT ID No.: DE281088433\"},\"management\":{\"ceo\":\"CEO: Remo Fyda (Chairman)\",\"chairman\":\"Executive Chairman: Jürgen Jaron\"},\"metadata\":{\"description\":\"The most important information about https://ProvenExpert.com and Expert Systems AG\",\"title\":\"Legal Notice | ProvenExpert.com\"},\"title\":\"Legal Notice\"},\"localeSwitcher\":{\"selectLabel\":\"Select language\"},\"metadata\":{\"description\":\"ProvenExpert\",\"title\":\"ProvenExpert\"},\"mobileMenu\":{\"closeLabel\":\"Close menu\",\"toggleLabel\":\"Toggle menu\"},\"navigation\":{\"advantages\":\"Advantages\",\"blog\":\"Blog\",\"enterprise\":\"Enterprise\",\"expertCompass\":\"ExpertCompass\",\"pricing\":\"Pricing\",\"testimonials\":\"Testimonials\",\"tour\":\"Tour\"},\"newsletter\":{\"content\":{\"emailPlaceholder\":\"Email*\",\"privacyNotice\":\"By clicking \\\"Subscribe\\\", I accept the \u003cprivacyPolicy\u003eprivacy policy\u003c/privacyPolicy\u003e of ProvenExpert.\",\"subscribeButton\":\"Subscribe\",\"subtitle\":\"Simply enter your email address and click \\\"Subscribe\\\".\",\"title\":\"The latest news delivered to your inbox\"},\"hero\":{\"subtitle\":\"Your source for the latest on ProvenExpert.\",\"title\":\"The ProvenExpert Newsletter\"},\"metadata\":{\"description\":\"ProvenExpert newsletter - order now to stay in the know.\",\"title\":\"Newsletter | ProvenExpert.com\"}},\"notFound\":{\"backToHome\":\"Go to ProvenExpert home\",\"imageAlt\":\"The page you are looking for does not exist.\",\"message\":\"The page you are looking for could not be found.\",\"subtitle\":\"The page you are looking for does not exist.\",\"title\":\"Page not found\"},\"now up to\":\"Now up to\",\"onlineDemo\":{\"companies\":{\"title\":\"840,000+ companies \u0026 service providers rely on us\"},\"cta\":{\"button\":\"Try now\",\"subtitle\":\"No credit card necessary!\",\"title\":\"Experience our PREMIUM plan risk-free with a 30-day no-obligation trial!\"},\"hero\":{\"bullet1\":\"We will show you in a 30 min. demo tour how you can improve your online reputation and attract new customers.\",\"bullet2\":\"Learn how you can collect more reviews, increase your visibility in search engines and attract new customers.\",\"bullet3\":\"Ask questions if anything is unclear.\",\"cta\":\"Register now and experience ProvenExpert in action!\",\"title\":\"Discover ProvenExpert!\"},\"partners\":{\"title\":\"More than 800 partners recommend ProvenExpert\"},\"testimonial\":{\"company\":\"autima.de\",\"name\":\"René Tzschoppe\",\"text\":\"ProvenExpert offers me and my customers a technically advanced solution with which you can build an unbeatable reputation and present it convincingly. Many of my clients are now using ProvenExpert and have more success in their business.\"},\"metadata\":{\"title\":\"ProvenExpert Demo Tour\",\"description\":\"Experience ProvenExpert in a demo and learn how to collect reviews and strengthen your online reputation.\"}},\"ourCompany\":{\"about\":{\"description1\":\"ProvenExpert.com is an online service provided by Expert Systems AG with Remo Fyda as CEO and has become one of the best-known online platforms for qualified customer feedback and review aggregation in the region of Germany, Austria, and Switzerland. More than 1,177,000 freelancers, entrepreneurs, and large companies use ProvenExpert.com's online surveys to collect customer feedback.\",\"description2\":\"As of May 2017, the ProvenExpert platform is also available to global users in English. Our team of 50 concept and graphic designers, web developers, and product and marketing professionals are based in Berlin, where they work on the development and expansion of our range of online services.\",\"title\":\"This is who we are. This is ProvenExpert.com.\"},\"careers\":{\"button\":\"See openings\",\"description\":\"We're looking for concept and graphic designers, web developers, software developers, online marketers, and more.\",\"title\":\"Career opportunities at ProvenExpert\"},\"careersSection\":{\"button\":\"View available positions\",\"description\":\"We're always looking for creative, dynamic, and committed people to join our team.\",\"title\":\"Careers at ProvenExpert.com\"},\"concept\":{\"description1\":\"Any business that wants to win new customers first has to attract their attention first - and reviews and ratings from satisfied customers are the best way to successfully market your services. We support companies of all shapes and sizes and enable them to present their work and success in an authentic way by utilizing feedback from their satisfied customers - and increase revenue as a result. An internal survey we conducted shows that our customers have been able to increase revenue by an average of 10% through using ProvenExpert.\",\"description2\":\"9 out of 10 consumers check personal recommendations from friends by comparing them with reviews and ratings online. This is true for both products as well as services in all business sectors. Referral marketing is now a hugely important factor for success, as referrals have a cross-sector effect and are a more sustainable driver of new business than self-promotion. A growing number of Germany's four million companies are beginning to recognize the untapped potential of actively collecting feedback and leveraging this potential to push their businesses to new heights.\",\"description3\":\"But only one in ten service providers actually uses referral marketing to their advantage. Many simply lack the time, experience, or knowledge to effectively collect reviews and ratings and put them to use as marketing materials. And that's where ProvenExpert comes in: we make successful referral marketing simple.\",\"title\":\"Motivated by the success of our customers: The concept behind ProvenExpert.com\"},\"customerSuccess\":{\"button\":\"See it for yourself\",\"title\":\"Even ProvenExpert itself leverages the power of feedback to successfully attract new business.\"},\"hero\":{\"subtitle\":\"Who we are, what we do and what motivates us.\",\"title\":\"It's All About Trust Review \u0026 ratings platform ProvenExpert.com:\"},\"metadata\":{\"description\":\"ProvenExpert.com is an online service provided by Expert Systems AG, a subsidiary established under BELLEVUE Investments GmbH \u0026 Co. 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Here you'll find current press releases and information about our company.\",\"title\":\"Newsroom\",\"viewPressMaterials\":\"View press materials\"},\"mockRelease\":{\"description\":\"Global office convinces with customer reviews\",\"title\":\"Top or Flop? 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Everything you need is right here:\",\"subtitle2\":\"Photos, logos, product images, contacts, and information about the company.\",\"title\":\"Press materials\"},\"images\":{\"aggregatedReviews\":\"Aggregated reviews on customer profile\",\"aggregationLaptopIcon\":\"Aggregation graphic with laptop and icon\",\"aggregationLaptopMobile\":\"Aggregation graphic with laptop and mobile phone + rating seal\",\"brochure\":\"Brochure ProvenExpert\",\"customerProfile\":\"Customer profile on laptop and mobile phone + trust badge\",\"dashboard\":\"ProvenExpert Easy-to-use-dashboard\",\"minooZarbafi\":\"Dr. Minoo Zarbafi, COO ProvenExpert\",\"mockupDevices\":\"Mock-up Devices\",\"ratingSeals\":\"ProvenExpert rating seals\",\"remoFyda\":\"Remo Fyda, CEO ProvenExpert\",\"slideshow1\":\"ProvenExpert Slide show image 1\",\"slideshow2\":\"ProvenExpert Slide show image 2\",\"slideshow3\":\"ProvenExpert Slide show image 3\",\"slideshow4\":\"ProvenExpert Slide show image 4\",\"slideshow5\":\"ProvenExpert Slide show image 5\",\"trustBadge\":\"ProvenExpert Review Management Trust Badge\",\"websiteScreenshot\":\"Website screenshot woman with star rating\"},\"logos\":{\"logo1\":\"Logo 1: .PNG Format\",\"logo2\":\"Logo 2: .EPS Format\"},\"sections\":{\"notation\":\"Notation\",\"ourColors\":\"Our colors\",\"ourLogo\":\"Our logo\",\"picturesBrochure\":\"Pictures, brochure, graphics\",\"signature\":\"Signature\"},\"signatureSection\":{\"description\":\"Here you can find more information about the company.\",\"downloadButton\":\"Download signature\"},\"metadata\":{\"title\":\"Press Materials | ProvenExpert.com\",\"description\":\"Press materials, logos, images and information about ProvenExpert for download.\"}},\"pressReleaseList\":{\"noMoreReleases\":\"No more press releases to load\"},\"pricing\":{\"banner\":\"We have an amazing offer for you – 50% off all packages!**\",\"disclaimer\":{\"offer\":\"**This offer is valid only until 05.04.2024, 23:59 CEST and cannot be combined with other discounts from Expert Systems AG. 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Customize eye-catching templates to match your company’s style.\",\"surveyAnalytics\":\"Analyze surveys one at a time to find out how satisfied your customers are with specific products or services.\",\"trustBadges\":\"The rating widgets works like a dynamic miniature profile and has been optimised for all devices. The display of the seal is dependent on whether all collected reviews have been published or not. The number of reviews that can be published depends on your ProvenExpert plan.\",\"userPeriods\":\"Decide how long surveys are active, as well as whether to pause or delete them.\",\"userTopics\":\"Define survey topics yourself to get the information that’s more important to you.\"}},\"features\":{\"activeSurveys\":\"Active surveys\",\"api\":\"ProvenExpert API\",\"backlink\":\"Backlink to your website\",\"customizeSurveys\":\"Customize Surveys\",\"fakeReviewProtection\":\"Protection against fake reviews\",\"googleStarsCode\":\"Google Stars Code for your Website\",\"googleStarsProfile\":\"Google Stars on ProvenExpert Profile\",\"integrations\":\"integrations (e.g. Yelp)\",\"new\":\"NEW\",\"premiumHotline\":\"Premium Hotline\",\"publicReviews\":\"Public ProvenExpert reviews\",\"referralFeature\":\"Referral Feature\",\"reviewPlatform\":\"Review platform\",\"seoOptimized\":\"SEO-optimized ProvenExpert Profile\",\"socialSharing\":\"Social Sharing (Instagram, Facebook, LinkedIn)\",\"trustBadges\":\"Trust Badges\",\"unlimited\":\"unlimited\"},\"hero\":{\"subtitle\":\"14-Day Money-Back Guarantee: Try ProvenExpert Risk-Free with our Free 30-Day Trial and Buy with Confidence!\",\"title\":\"Pricing \u0026 Features\"},\"joinNow\":{\"button\":\"Join now for free\",\"subtitle\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Join now for free and get started!\"},\"metadata\":{\"description\":\"Available for free in the Free version. For those who need to go the extra mile, we offer a reasonably priced monthly version, which you can cancel at a month's notice.\",\"title\":\"Pricing and Features | ProvenExpert.com\"},\"plans\":{\"basic\":{\"button\":\"Join Now\",\"name\":\"BASIC\",\"period\":\"/mth*\",\"price\":\"$$49.99\",\"yearlyPrice\":\"$$29.99/mth with yearly payment\"},\"free\":{\"button\":\"Join Now\",\"description\":\"This package is free of charge\",\"name\":\"FREE\",\"period\":\"/mth*\",\"price\":\"$$0\"},\"monthly\":\"Monthly\",\"plus\":{\"button\":\"Join Now\",\"mostPopular\":\"MOST POPULAR\",\"name\":\"PLUS\",\"period\":\"/mth*\",\"price\":\"$$99.99\",\"yearlyPrice\":\"$$49.99/mth with yearly payment\"},\"premium\":{\"button\":\"Join Now\",\"description\":\"This package is free of charge\",\"name\":\"PREMIUM\",\"period\":\"/mth*\",\"price\":\"$$199.99\"},\"saveAnnually\":\"Save up to 50% when you pay annually\",\"startFreeTrial\":\"start a free trial\",\"unlockPremium\":\"Unlock One Month of Premium Access\",\"yearly\":\"Yearly\"},\"priceLabels\":{\"perMonth\":\"/mth*\",\"perMonthWithYearly\":\"per month\",\"perYear\":\"/year*\",\"save\":\"save\",\"unlimited\":\"unlimited\"},\"seeAllFeatures\":\"See all features\",\"tiers\":{\"basic\":{\"cta\":\"Join Now\",\"name\":\"BASIC\"},\"free\":{\"cta\":\"Join Now\",\"description\":\"This package is free of charge\",\"name\":\"FREE\"},\"plus\":{\"cta\":\"Join Now\",\"highlightLabel\":\"MOST POPULAR\",\"name\":\"PLUS\"},\"premium\":{\"cta\":\"Join Now\",\"name\":\"PREMIUM\"}},\"toggleFeatures\":\"See all features\",\"toggleFeaturesLess\":\"Show less features\",\"tryDemo\":{\"button\":\"Make a free appointment\",\"description\":\"Would you like to find out why more than 699,400 services are already using ProvenExpert successfully? Make a free appointment for an individual online demo and we will tell you all about it!\",\"title\":\"Want to give it a try? Anytime!\"},\"visibility\":{\"button\":\"Learn more\",\"description\":\"Say goodbye to time-consuming updates! Manage all your listings in one place with our simple and intuitive dashboard. Be in over 60 business directories and platforms with just 1 click. Rank higher and drive more organic traffic to your profile thanks to an on-point SEO optimization.\",\"description2\":\"Make your company visible on the digital map! Available in Germany \u0026 Switzerland.\",\"title\":\"Maximize your online visibility\"}},\"privacyPolicy\":{\"cookieSettings\":\"Open cookie settings\",\"intro\":\"Thank you for your interest in our company. The protection of your data is important to us, so we have made it our mission to safeguard and protect your data and your rights in relation to data.\",\"metadata\":{\"description\":\"Privacy policy and consent on data usage by https://ProvenExpert.com\",\"title\":\"Privacy Policy\"},\"part1\":{\"address\":\"Expert Systems AG\\nQuedlinburger Str. 1\\n10589 Berlin\\nGermany\",\"contact\":\"E-Mail: \u003cemail\u003eprivacy@provenexpert.com\u003c/email\u003e\\nWebsites: All Expert Systems AG websites and services\",\"contactPerson\":\"Expert Systems AG\\nRemo Fyda\\nQuedlinburger Str. 1\\n10589 Berlin\\nGermany\",\"contactPersonContact\":\"E-Mail: \u003cemail\u003eprivacy@provenexpert.com\u003c/email\u003e\\nWebsites: All Expert Systems AG websites and services\",\"important\":\"Important:\",\"p1\":\"Personal data such as names, addresses, email addresses and telephone numbers are always processed in accordance with the General Data Protection Regulation, as well as with the country-specific data protection regulations relevant to us. This Privacy Policy contains information about the type of data that we collect, the extent to which we collect data and its purpose, and also about the rights that you have, provided that personal data has been collected or processed.\",\"p2\":\"In the context of our data protection declaration we use various legal and technical terms. Explanations can be found \u003clink\u003ehere.\u003c/link\u003e\",\"p3\":\"As the persons responsible for data processing, we have implemented numerous technical and organizational measures to ensure that the personal data processed by us is protected as completely as possible. Internet-based data transfer can however create security gaps, which means that absolute protection cannot be guaranteed. For this reason, you also have the option to communicate personal data to us through alternative methods, i.e. by telephone.\",\"p4\":\"This data protection declaration applies to the personal data of our customers and suppliers as well as visitors to our websites.\",\"p5\":\"The company (\\\"Expert Systems AG\\\" or \\\"we\\\") responsible for data processing within the meaning of the applicable data protection laws (including, among others, the Basic Data Protection Regulation (Regulation (EU) 2016/679) (the \\\"DSG-VO\\\") is the:\",\"p6\":\"We have designated a central contact person for all data protection-related questions to safeguard the interests of all those affected by data processing. You can reach us at:\",\"p7\":\"You can contact our contact person directly at any time with any questions and suggestions about data protection.\",\"p8\":\"Please note that this privacy policy may change from time to time. Please use this page to inform yourself, as we will publish any changes here. If you disagree with any aspect of our privacy policy, you may have certain statutory rights. These are described in the relevant section below.\",\"representative\":\"Represented by the Executive Board: Remo Fyda (Chairman).\",\"title\":\"Part 1 - Introduction\"},\"part2\":{\"customer\":{\"p1\":\"If you use our offers on www.provenexpert.com as a customer, the data we require from you depends on whether you are searching for companies or would like to publicly review a company you have already used.\",\"title\":\"Customer\",\"variant1\":{\"list\":[\"Searched industry\",\"Service location / postal code\",\"Description of the service you are looking for\",\"Desired date of service\",\"Name, email address and/or your phone number\"],\"p1\":\"In order to successfully assist you in your search for a service provider, we require the following information from you:\",\"title\":\"Variant 1: Your customer search request\"},\"variant2\":{\"list\":[\"Name of the reviewed company\",\"Information about the use of the service\",\"Your review\",\"Email address\",\"Your logfile\"],\"title\":\"Variant 2: Your customer review\"}},\"entrepreneur\":{\"linkText\":\"A more detailed description of the personal data we collect in this way can be found \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"If you use our offers on www.provenexpert.com as an entrepreneur, we require certain personal information from you, depending on whether you are interested in a free or a paid variant of our review offer.\",\"p2\":\"In concrete terms, this means:\",\"p3\":\"Insofar as you make use of paid services, we also collect and store your account information and/or credit card data.\",\"title\":\"Entrepreneur\"},\"p1\":\"What personal data you have to transmit to us depends on which of the offers on our website www.provenexpert.com you decide to use going forward.\",\"question\":\"Are you a visitor, entrepreneur or (potential) customer of a company?\",\"s2\":{\"customers\":{\"p1\":\"We generally only collect your personal data directly from you. Exception: If you are a member of an association or other organization with which we have a framework agreement, we may collect your data related to that organisation. We generally only collect your account information and/or credit card details directly from you.\",\"title\":\"Customer data:\"},\"entrepreneurs\":{\"p1\":\"We generally only collect your personal data directly from you. Exception: If you are a member of an association or other organization with which we have a framework agreement, we may collect your data related to that organisation.\",\"title\":\"General personal data of our users:\"},\"title\":\"2. From whom is personal data collected?\",\"visitors\":{\"p1\":\"When you visit the website, we automatically collect data using cookies in accordance with the cookie settings in your browser. We also collect information from you when you contact us through the websites, for example when you enter information on a contact form, chat, or comment on a post on our blog.\",\"title\":\"Visitors to our websites:\"}},\"s3\":{\"evaluators\":{\"p1\":\"When you submit a review, we collect your personal data to prevent misuse (e.g. through multiple reviews).\",\"title\":\"General personal data of the evaluators of our users and customers\"},\"title\":\"3. Why we collect personal data and what we use it for\",\"users\":{\"linkText\":\"More information about how we use your personal data can be found \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"We collect and use information about our customers (i.e. users) primarily to make sure that the contractual agreement between you and Expert Systems is properly implemented in order to ensure a smooth business relationship. For example, we need personal data to process orders and to provide the services you have ordered (service packages). A user account, which stores personal data, is required to use our products.\",\"p2\":\"We also partly require personal data from you in order to provide you with our services (such as customer support) in the best possible way.\",\"title\":\"General personal data of our users \u0026 Customer data\"},\"visitors\":{\"linkText\":\"More information about cookies, such as how we use them and which options are available to you can be found in in the section entitled \\\"Our Privacy Policy in detail\\\" \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"We use your data to to facilitate navigation on our website, for example to display offers and/or information, which we think will be of interest to you.\",\"title\":\"Visitors to our websites:\"}},\"s4\":{\"evaluators\":{\"p1\":\"We pass on your data exclusively for the purpose of enabling you to submit a rating (transfer to the Google Cloud Platform as a hosting service provider).\",\"title\":\"General personal data of the evaluators of our users and customers\"},\"title\":\"4. Disclosure of personal data\",\"users\":{\"linkText\":\"An overview of the categories of recipient to whom your personal data can be given can be disclosed in the section entitled \\\"Our Privacy Policy in detail\\\" \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"We pass on your data for the following purposes: (1) Primarily to ensure that you can use our product (e.g. transfer to the Google Cloud Platform as hosting service provider), (2) to payment service providers such as PayPal.\",\"title\":\"General personal data of our users \u0026 Customer data\"},\"visitors\":{\"p1\":\"Unless you specify otherwise, we can give your information to web analytics service providers, affiliate networks, marketing automation platforms and social media services, in order to ensure that you only receive appropriately targeted advertisements.\",\"p2\":\"In general, we reserve the right to also transmit your data to other countries outside of the EU or EEA. In this case, we will however ensure a minimum level of data protection corresponding to the GDPR level of protection, through the appropriate arrangements.\",\"title\":\"Visitors to our websites:\"}},\"s5\":{\"linkText\":\"More information about our basic procedures relating to storage of personal data can be found in the section entitled \\\"Our Privacy Policy in detail\\\" \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"The criteria for the duration of storage for personal data is the respective legal retention period, after which the data will be deleted. In addition to this, we save the respective data only provided that they are still necessary for the fulfillment of a contract.\",\"title\":\"5. Duration for which we store personal data\"},\"s6\":{\"p1\":\"Even if we already hold your personal data, you are entitled to various rights with regard to this information. If you would like to talk to us regarding this, please do not hesitate to contact us. We will make every effort to take care of your query as soon as possible and every case will be treated in accordance with applicable legal regulations. Please note that we may record our communication in order to better solve the issues raised by you.\",\"p2\":\"Insofar as we save your personal data, certain legal rights apply (the \\\"rights of the person affected\\\"), which we will outline here. More information about individual rights can be found \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"6. Rights of the person affected – which rights do you have in relation to your personal data stored by us?\"},\"s7\":{\"link1Text\":\"Use and application of third party tools and services on our websites\",\"linkText1\":\"An overview of third parties on our websites can be found here in the section entitled \\\"\u003clink\u003e{text}\u003c/link\u003e\\\".\",\"p1\":\"Our websites/web services use \\\"cookies\\\". Cookies are small text files that are saved on the hard drive of your PC (client) for a defined period.\",\"p10\":\"To ensure the data security of our visitors, it is necessary to allow first party cookies in order to use provenexpert.com .\",\"p11\":\"Third party cookies are set by a third party provider that has been authorized by Expert Systems AG, i.e. not by the actual website that you are currently viewing.\",\"p12\":\"By using these cookies, we can adjust our offers to best meet customer preferences and can make browsing our site as convenient as possible for you (advertising, conversion tracking and personalization).\",\"p13\":\"In addition, we use third party providers in order to collect online statistics (analytics) as a basis for measuring the success of our advertising offers and subsequently improving them.\",\"p14\":\"Even when cookies from third party providers are used, data is only accessed in an anonymized form.\",\"p15\":\"To manage cookies the service Cookiebot is used. You can use it to accept or reject the individual groups of cookies. To open its interface again you can use the link at the top of this page. You can learn more about Cookiebot \u003clink\u003efurther down this document\u003c/link\u003e.\",\"p16\":\"All essential services from our website/web services essentially work without the use of third party cookies.\",\"p17\":\"You may prevent the installation of cookies anytime by selecting the option \\\"Do not accept cookies\\\" in your browser. In addition, you can at any time delete cookies via your Internet browser or another software program. This can be done with any standard Internet browser.\",\"p2\":\"Most cookies we use are deleted at the end of the browsing session (known as session cookies).\",\"p3\":\"Other cookies stay on your computer and allow us to recognize your computer on your next visit ( (permanent or persistent cookies).\",\"p4\":\"Cookies usually contain a \\\"cookie ID\\\". This is a pseudonymized date in the form of a unique cookie identification.\",\"p5\":\"It consists of a series of characters that can be used to associate websites and the servers with a specific Internet browser (client) in which the cookie is saved.\",\"p6\":\"Cookies are generally distinguished into first and third party cookies.\",\"p7\":\"First party cookies will only be assigned by the website that you are currently on (for example, the website under the domain provenexpert.com).\",\"p8\":\"Expert Systems AG uses first party cookies for essential website functions, like for storing website settings, restoring sessions and for securing your session data.\",\"p9\":\"Within this process, access only occurs in impersonalized form and exclusively when you visit our website. Other websites cannot access this information.\",\"title\":\"7. Use of cookies\"},\"title\":\"Part 2 - Summary: Our Privacy Policy at a glance\",\"visitor\":{\"linkText\":\"For more information about what data we collect via cookies when you visit our websites, click \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"We use cookies on our website.\",\"title\":\"Visitor\"}},\"part3\":{\"title\":\"Part 3: Our Privacy Policy in detail\"},\"part3a\":{\"s1\":{\"evaluators\":{\"p1\":\"When you create reviews, we generally store only your email address and the associated log file as inventory data. You also have the option to enter your first and last name, which we will also save.\",\"title\":\"General personal data of evaluators of our users and customers:\"},\"title\":\"1. What personal data do we collect?\",\"users\":{\"p1\":\"We collect some data about our customers and users that we require to deliver our products and implement contracts and for license management. We therefore require your name, your email address and country of residence in order to create a user account, which is then used to order service packages. The same information is collected when you register for our newsletter. We may also require further information from you (e.g. address, telephone number or date of birth) to order of services. You may also provide us with further data - this is optional. The specific data collected depends on the form or input mask used, or as requested by our support staff over the phone.\",\"p2\":\"If for any reason we require additional personal data from you, we will let you know.\",\"p3\":\"We analyze the use of our products with Google Analytics. Here, specific computer data (including your computer's hardware key, processor name etc.) is used to create a pseudonymized profile, which collects usage data in order to improve our products. For more information on this topic can be found \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"General personal data of our users \u0026 Customer data:\"},\"visitors\":{\"p1\":\"When normal Internet users visit our website, we save data to what are known as log files. Log files consist of the IP address assigned by the Internet service provider to the computer making the request for that session, as well as the name and version of the Internet browser being used to visit the website.\",\"p2\":\"We also use our own session cookies when you visit our website. The information we obtain from these include the type and version of your Internet browser, the website from which you came to our website, which pages you visited on our website, as well as the date and duration of your visit.\",\"title\":\"Visitors to our websites:\"}},\"s2\":{\"exception\":{\"p1\":\"If you are a member of an association or other organization with which we have a framework agreement, we may collect your data related to that organisation.\",\"title\":\"Exception:\"},\"p1\":\"We generally only collect your personal data directly from you.\",\"title\":\"2. From whom is personal data collected?\"},\"s3\":{\"a\":{\"p1\":\"We may send you information at regular intervals that we believe to be of interest to you, and also inform you of certain discounts and special offers to which you are entitled as a result of your business relationship with us.\",\"p2\":\"We require your consent for some aspects of these activities that are not covered by our legitimate interests (in particular for data collection using cookies and direct marketing to you through our digital channels). According to the circumstance, we will ask for your explicit consent via \\\"opt-in\\\" or silent consent via \\\"soft opt-in\\\" (see below).\",\"p3\":\"Consent via \\\"Soft opt-in\\\" is a specific form of consent that applies if you have had business dealings with us before (e.g. you have ordered a product from us or registered a domain with us) and we may advertise other products or services within this context. For consent via \\\"soft opt-in\\\", we will consider your consent as provided, as long as you do not withdraw it.\",\"p4\":\"You can revoke your consent at any time. For more information on this topic can be found \u003clink\u003ehere\u003c/link\u003e.\",\"p5\":\"Our advertising as a whole is based on entities that we consider to be especially helpful to our customers and users. However, we are aware that we do not always do things the right way for everybody. We may use your data to display you advertisements and other Expert Systems AG content on other websites, e.g. Facebook. If you do not wish your data to be used in this way, please change the cookie settings in your browser, as described above. Even if you deactivate advertisement cookies, it's possible that you may continue to receive Expert Systems AG advertisements. If this happens, it is because the advertisement is targeted towards an anonymous target group and not towards you specifically.\",\"title\":\"a) Advertising measures\"},\"b\":{\"p1\":\"We are dependent on protecting our intellectual property rights, not least for the purposes of being able to offer you our products and services at their usual standard of quality and at attractive prices.\",\"p2\":\"In order to enable you to use our products, a user account is necessary, where certain data must be obligatorily saved (name, email address and country).\",\"title\":\"b) Functionality of our products and protection of our intellectual property rights\"},\"c\":{\"p1\":\"In unusual cases, we may also use your personal data in order to assert, exercise or defend legal rights.\",\"p2\":\"We may use your personal data for these purposes if it corresponds with our legitimate interests. For more information on this topic and what that means can be found \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"c) Assertion, exercise or defence of legal claims\"},\"p1\":\"User data:\",\"p2\":\"In general, we use information about our users or customers in the following ways:\",\"title\":\"3. Why we collect personal data and what we use it for\"},\"s4\":{\"list\":[\"All company groups\",\"Tax authorities, audit authorities or other authorities, if we in good faith believe that we are required by law or other regulation to disclose such information\",\"External service providers that provide services in our name (including external email providers, auditors and accountants, technical support)\",\"Providers of external IT services and storage providers, if a corresponding arrangement exists\",\"Marketing technology platforms and suppliers\"],\"p1\":\"We may share your personal data with the following categories of people in a variety of ways and for a variety of purposes, as appropriate and in accordance with local laws and regulations:\",\"p2\":\"If in future we merge with or are acquired by another company (or should meaningful discussion about such a possibility take place), we may disclose your personal data to the (future) new company owners.\",\"p3\":\"In general, we reserve the right to also transmit your data to other countries outside of the EU or EEA. In this case, we will however ensure a minimum level of data protection corresponding to the GDPR level of protection, through the appropriate arrangements.\",\"title\":\"4. Disclosure of personal data\"},\"s5\":{\"p1\":\"We process and store personal data only for the period necessary to achieve the purpose of storage or as provided for by the European Directive and Regulation Provider or another legislator in laws or regulations to which we are subject.\",\"p2\":\"If the storage purpose no longer applies or if a storage period prescribed by the European Directive and Regulation Provider or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the legal regulations.\",\"title\":\"5. Duration for which we store personal data\"},\"s6\":{\"p1\":\"We will adopt all reasonable and appropriate measures to protect the personal information we have stored from misuse, loss or unauthorized access. To this end, we have taken a range of technical and organizational measures. This includes measures to deal with any suspected breaches of data.\",\"p2\":\"If you believe that your personal data has been misused or has been lost or has been accessed without authority, please inform us immediately. Our contact details can be found in Part 1 of this Privacy Policy.\",\"title\":\"6. How we protect your personal data\"},\"title\":\"A. Detailed information about the processing of user and customer data\"},\"part3b\":{\"intro\":\"As mentioned above, we collect a limited amount of data from visitors to our websites in order to facilitate navigation of our websites and to better manage the services that we offer to you. You can use our websites without having to provide any personal data. In certain cases (e.g. product activation etc.), processing of personal data may be required.\",\"s1\":{\"p1\":\"Our websites collect a variety of general data and information each time one of their pages is loaded. This general data and information is saved to our server log files. Data that may be collected includes (1) browser types used and their versions, (2) operating system used by the accessing system, (3) the website from which an accessing system reaches our websites (what is known as a \\\"referrer\\\"), (4) subpages on our websites that are accessed by an accessing system, (5) date and time of visit to websites, (6) an Internet Protocol Address (IP address) and (7) any other similar data and information, that could serve as hazard prevention in the event of an attack on our information technological systems.\",\"p2\":\"No conclusions are drawn about the person concerned during the use of this general data and information. This information is required in order to (1) correctly transmit the content of our website, (2) optimize content of and advertising for our website, (3) guarantee the permanent functional operability of our information technology systems and technology for our website, and (4) in the event of a cyber attack, provide law enforcers with necessary information for prosecution. This anonymously collected data and information is therefore evaluated by Expert Systems AG statistically and also with the aim of increasing data protection and data security in our company ultimately to ensure an optimum level of protection for the personal data processed by us. Anonymous server log file data are stored separately from all personal data provided by a person concerned.\",\"title\":\"1. General data and information collection\"},\"s2\":{\"p1\":\"You can register your personal data on several of our websites, for instance by signing up to our newsletter or setting up a user account (e.g. by activating an Expert Systems AG product). The specific personal data you submit to Expert Systems AG is dependent on the type of input mask used for registration. The personal data submitted by the person concerned will be collected and stored for the sole purpose of internal use and purposes by Expert Systems AG. We may arrange for disclosure to one or more contract processors, for example a telecommunications provider, who also uses the personal data exclusively for an internal use that is attributable to us.\",\"p2\":\"When registering on an Expert Systems AG website, the IP address provided by your Internet service provider (ISP), date and time of registration will also be stored. This data is stored against the background that the misuse of our services can only be prevented in this manner and that this data may enable committed criminal offences to be investigated. In some respects, the storage of this data is necessary for Expert Systems AG security reasons. This data will not be passed on to third parties unless required to do so by law or for the purpose of criminal prosecution.\",\"p3\":\"Registration by voluntarily submitting data also enables us to offer you content or services that may only be offered to registered users due to to the nature of the offer. Registered users are free to modify personal data submitted during registration or have them deleted in entirety from our database at any time, provided that it is no longer needed to fulfil the contract (e.g. if the contract term has not yet expired) or is subject to legal retention periods.\",\"p4\":\"Upon request, we will provide you at any time with information about which personal data we have stored about you. Our data protection officer is available as a contact person in this regard.\",\"title\":\"2. Registration on our website\"},\"s3\":{\"list\":[\"provide your the requested types of information (e.g. sendout of an email newsletter, provision of content in PDF format, attendance at events and webinars)\",\"to contact you about similar relevant offers and information from ProvenExpert.\"],\"p1\":\"On our website you have the possibility of providing personal information to us by filling out and submitting various forms. These information, e.g. your email address, name or phone number, are used by us to\",\"p2\":\"On each form, we will inform you explicitly before you submit the form, which particular types of information this entails.\",\"p3\":\"But submitting these forms on our website you agree to be contacted by us via email or by phone (where applicable) to provide you the aforementioned services. If you would like to revoke this consent you may do so anytime by using one of the unsubscribe links included in the footer of each of such emails and by updating your subscription preferences on the webpage that opens after clicking this link. You may also give us notice in writing to \u003cemail\u003esupport@provenexpert.com\u003c/email\u003e so we can do these adjustments of your preferences on your behalf.\",\"title\":\"3. Forms to provide information and services\"},\"s4\":{\"p1\":\"The Expert Systems AG newsletters contain what are known as tracking pixels. A tracking pixel is a miniature graphic embedded in emails in HTML format for the purposes of recording and analyzing log files. This enables us to conduct a statistic evaluation of the success or failure of our online marketing campaigns. On the basis of the technology used, we can recognize whether and when an email was opened by you and whether you clicked on the links within the email.\",\"p2\":\"Data collected in this manner is stored and evaluated on our account by CleverReach GmbH \u0026 Co. KG, Mühlenstraße 43, 26180 Rastede, in order to optimize newsletter distribution and modify the content of future newsletters further so that they match the interests of the person receiving the newsletter. Your data will not be disclosed to any third parties. You can revoke your declaration of consent, which was submitted separately, at any time. To do this, please contact our data protection officer.\",\"title\":\"4. Newsletter tracking\"},\"s5\":{\"p1\":\"To use the comment feature on our blog, we use the Disqus web service comment system. All personal and non-personal data generated (comments, links, usernames, passwords) or entered (email address, login details from third party providers) via the Disqus comment system will be sent to the web service's servers where they will be processed and stored. In this regard, the respective Disqus terms of use and policies apply and can be read \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"5. Blog comment feature\"},\"s6\":{\"p1\":\"We have integrated components from YouTube on our website. YouTube is an Internet video portal that allows video publishers to post video clips free of charge and other users to view, rate and comment on these free of charge.\",\"p2\":\"The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.\",\"p3\":\"Every time a page on this website operated by us is loaded and a YouTube component (YouTube video) has been integrated into it, the Internet browser on your information technological system is automatically prompted by the respective YouTube component to download a version of the corresponding YouTube component from YouTube. More information about YouTube can be found at \u003clink\u003ehttps://www.youtube.com/yt/about/en/\u003c/link\u003e. Within the context of this technical process, YouTube and Google are informed which specific subpage of our website you visit.\",\"p4\":\"Provided that you are logged into YouTube at the same time, YouTube recognizes which specific subpage of our website you are visiting when you load a subpage containing a YouTube video. This information is collected by YouTube and Google and associated with your respective YouTube account.\",\"p5\":\"YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged into YouTube at the same time as you access our website; this happens regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent this by logging out of your YouTube account before accessing our website.\",\"p6\":\"The data protection regulations published by YouTube, which can be found at \u003clink\u003ehttps://www.google.de/intl/en/policies/privacy/\u003c/link\u003e, provide information about the collection, processing and use of personal data by YouTube and Google.\",\"title\":\"6. YouTube Videos\"},\"s7\":{\"a\":{\"list\":[\"\u003cb\u003eGoogle Analytics (with anonymization function)\u003c/b\u003e\u003cbr /\u003eExpert Systems AG has integrated Google Analytics on these websites. Google Analytics is a web analysis service. Expert Systems uses an anonymization function for web analysis via Google Analytics, by which Google shortens and anonymizes the IP address of the internet connection of the data subject.\",\"\u003cb\u003eGoogle AdWords\u003c/b\u003e\u003cbr /\u003eGoogle AdWords is an internet advertising service that allows advertisers to place ads in Google search engine results as well as in the Google advertising network. Google AdWords allows an advertiser to specify certain keywords in advance, by means of which an ad is displayed in Google search results exclusively when the user retrieves a keyword-relevant search result from the search engine.\",\"\u003cb\u003eGoogle Optimize\u003c/b\u003e\u003cbr /\u003eGoogle Optimize is a service for conducting so-called A/B tests, especially in marketing.\",\"\u003cb\u003eGoogle Connect\u003c/b\u003e\u003cbr /\u003eYou have the option to register or log in with us using your Google Plus account credentials (so-called Google Plus Connect). If you use this option for user login via the Google Plus Connect button, Google Plus will transmit your email address, user ID and name to us. We use this data solely for the purpose of registration and login.\"],\"p1\":\"We use various services of Google, Inc. on our websites. The operator of Google Remarketing services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. The following services are integrated on our websites:\",\"title\":\"a) Google\"},\"b\":{\"list\":[\"\u003cb\u003eFacebook Plugins (Like \u0026amp; Share Button)\u003c/b\u003e\u003cbr /\u003ePlugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages.\",\"\u003cb\u003eFacebook Pixel / Remarketing / Custom Audiences\u003c/b\u003e\u003cbr /\u003eWithin our online offering, so-called \\\"Facebook Pixels\\\" of the social network Facebook are used. The Facebook Pixel enables Facebook to identify visitors to our offering as target groups for the display of advertisements, so-called \\\"Facebook Ads\\\".\",\"\u003cb\u003eFacebook Connect\u003c/b\u003e\u003cbr /\u003eYou also have the option to register or log in with us using your Facebook account credentials (so-called Facebook Connect function).\"],\"title\":\"b) Facebook\"},\"c\":{\"p1\":\"Expert Systems AG has integrated Microsoft Ads on this website. Microsoft Ads is an internet advertising service that allows advertisers to place ads in Microsoft search engine results as well as in the Microsoft advertising network.\",\"title\":\"c) Microsoft Ads\"},\"d\":{\"p1\":\"LinkedIn is a social network for building and maintaining professional business contacts. Expert Systems AG operates its own LinkedIn profile to advertise for open positions as well as to specifically promote Expert Systems products.\",\"title\":\"d) LinkedIn\"},\"e\":{\"p1\":\"You have the option to register or log in with us using your Xing account credentials (so-called Login with Xing).\",\"title\":\"e) Xing\"},\"f\":{\"p1\":\"Messagebird is an SMS service provider through which our customers can invite end users to their surveys via SMS.\",\"title\":\"f) Messagebird\"},\"g\":{\"p1\":\"FastBill Monsum provides us with an accounting system through which invoices are managed and created, and in which technical and personal master data for user accounts are stored.\",\"title\":\"g) Fastbill Monsum\"},\"h\":{\"p1\":\"Stripe, Inc. is our banking service provider that ensures all payment modalities for contractual fulfilment, such as the collection of invoice amounts via SEPA direct debit mandate or credit card.\",\"title\":\"h) Stripe, Inc.\"},\"i\":{\"p1\":\"PayPal S.à.r.l. is another banking service provider that processes the payment of invoices via PayPal.\",\"title\":\"i) PayPal S.à.r.l.\"},\"intro\":\"Expert Systems AG uses various services and tools from third party providers on its websites. A detailed list of these services and tools and their purpose can be found in our cookie declaration, which you can access via the 'Open cookie settings' link at the top of this page.\",\"j\":{\"p1\":\"CentralStation is a software for customer data management. Personal data such as communication data is stored here to enable quick and easy contact with customers.\",\"title\":\"j) CentralStation\"},\"k\":{\"p1\":\"Telekom is one of our hosting service providers and provides us with the servers we need to make our services available to you.\",\"title\":\"k) Telekom\"},\"l\":{\"p1\":\"We use CleverReach services to send mailings and newsletters with interesting information and offers to our users and customers.\",\"title\":\"l) CleverReach\"},\"m\":{\"p1\":\"Join.Me is used to allow interested parties and customers to participate in screen presentations and online meetings.\",\"title\":\"m) Join.Me\"},\"n\":{\"p1\":\"We use email and Office Software Cloud for internal work, but also to process service requests and orders.\",\"title\":\"n) Microsoft\"},\"o\":{\"p1\":\"This website uses Hotjar. Hotjar is a tool for analysing your user behaviour on our website. With Hotjar, we can record your mouse and scroll movements and clicks, among other things. Your IP address is anonymised immediately.\",\"title\":\"o) Hotjar\"},\"p\":{\"p1\":\"For marketing and optimisation purposes, products and services from Lead Forensics are used on this website. Lead Forensics determines details of your organisation, including phone number and web address, based on the imprint.\",\"title\":\"p) Lead Forensics\"},\"q\":{\"p1\":\"This website uses Oribi, a web analytics service from Oribi Ltd., USA. Oribi uses so-called cookies that enable an analysis of your use of the website.\",\"title\":\"q) Oribi\"},\"r\":{\"p1\":\"The Google Cloud Platform is one of our hosting service providers and provides us with the servers we need to make our services available to you.\",\"title\":\"r) Google Cloud Platform\"},\"s\":{\"p1\":\"Twilio SendGrid is a communications service provider for transactional and marketing emails and sends emails to customers on our behalf.\",\"title\":\"s) Twilio Sendgrid\"},\"suppliers\":{\"a\":{\"p1\":\"We use the online tool Cisionpoint as a PR management solution to manage our press distribution lists.\",\"title\":\"a) Cisionpoint\"},\"b\":{\"p1\":\"Trello is a web-based project management software that we use for planning projects.\",\"title\":\"b) Trello\"},\"c\":{\"p1\":\"Slack is a web-based instant messaging service that we use for direct communication within the team.\",\"title\":\"c) Slack\"},\"d\":{\"p1\":\"The online platform SocialHub gives us the opportunity to respond more quickly to social media conversations.\",\"title\":\"d) Social Hub\"},\"title\":\"Additional Service Providers\"},\"t\":{\"p1\":\"To ensure the best possible protection of your personal data and the best possible experience on our website, we have integrated an external tool (cookiebot.com) for managing cookies.\",\"title\":\"t) Cookiebot\"},\"title\":\"7. Use and application of third party tools and services on our websites\",\"tracking\":{\"a\":{\"p1\":\"This website uses Criteo, a service from Criteo SA, Paris. Criteo is a web analytics service that collects technical data about your browsing behaviour to display personalised advertising to you.\",\"title\":\"a) Criteo\"},\"b\":{\"p1\":\"This website uses the Twitter Universal Tag from Twitter Inc. for tracking events and page views.\",\"title\":\"b) Twitter\"},\"c\":{\"p1\":\"This website uses the LinkedIn Insight Tag from LinkedIn Ireland. The LinkedIn Insight Tag is a re-targeting and analytics tool that causes a cookie to be placed in your web browser when you visit the ProvenExpert website.\",\"title\":\"c) LinkedIn Insight Tag and Matched Audiences\"},\"d\":{\"p1\":\"Expert Systems AG uses the services of The Reach Group GmbH, an agency for digital advertising formats.\",\"title\":\"d) The Reach Group\"},\"e\":{\"p1\":\"This website uses Quantcast services for user measurement and advertising purposes.\",\"title\":\"e) Quantcast\"},\"f\":{\"p1\":\"ADITION technologies AG is a technology provider for the delivery and optimised deployment of advertising materials.\",\"title\":\"f) ADITION Conversionpixel \u0026 Adition Retargetingpixel\"},\"g\":{\"p1\":\"Plista presents individual content and advertising recommendations to visitors of websites in the plista network.\",\"title\":\"g) Plista\"},\"h\":{\"p1\":\"We use Taboola on our website. This enables us to recommend content that matches your personal interests.\",\"title\":\"h) Taboola\"},\"i\":{\"p1\":\"AppNexus Inc. is an advertising technology company based in New York (US) that offers online auction infrastructure and technology for data management.\",\"title\":\"i) AppNexus\"},\"j\":{\"p1\":\"This website uses HubSpot, a service from HubSpot Inc., with which we cover various aspects of our online marketing, such as content management, email marketing and contact management.\",\"title\":\"j) HubSpot\"},\"title\":\"Tracking and Advertising Service Providers\"},\"u\":{\"p1\":\"Yext enables our customers to synchronise changes to their company data across multiple rating portals.\",\"title\":\"u) Yext\"}},\"s8\":{\"a\":{\"p1\":\"Expert Systems AG has integrated components from PayPal on its websites. PayPal is an online payment service provider.\",\"p2\":\"The European operating company of PayPal is PayPal (Europe) S.à.r.l. \u0026 Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.\",\"p3\":\"If you select 'PayPal' as a payment option in our online shop during the order process, your data is automatically transmitted to PayPal.\",\"p4\":\"The current privacy policy of PayPal can be found \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"a) PayPal\"},\"b\":{\"p1\":\"You enter your payment data (e.g. if you opt for a SEPA direct debit mandate or payment by credit card) on a separate website in your user account.\",\"title\":\"b) Other payment options\"},\"title\":\"8. Privacy policy for the payment methods offered\"},\"title\":\"B. Detailed information about the use of our websites\"},\"part3c\":{\"intro\":\"Insofar as we store your personal data or process it in any other way, you are entitled to special legal rights (the so-called 'data subject rights'), which we would like to explain briefly below.\",\"s1\":{\"list\":[\"the purposes of processing;\",\"the categories of personal data being processed;\",\"the recipients or categories of recipients to whom the personal data has been or will be disclosed;\",\"the planned duration for which the personal data will be stored;\",\"the existence of a right to rectification or deletion;\",\"the existence of a right of appeal to a supervisory authority;\",\"all available information about the origin of the data;\",\"the existence of automated decision-making including profiling.\"],\"p1\":\"You have the right to request confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have a right to information about this personal data and to the following information:\",\"p2\":\"If personal data is transferred to a third country or to an international organisation, you have the right to be informed about the appropriate safeguards.\",\"p3\":\"If you wish to exercise this right to information, you can contact our data protection officer at any time.\",\"title\":\"1. Right to access information\"},\"s2\":{\"p1\":\"You have the right to request that we immediately correct any incorrect personal data concerning you. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data.\",\"p2\":\"If you wish to exercise this right to rectification, you can contact our data protection officer at any time.\",\"title\":\"2. Right to correction\"},\"s3\":{\"list\":[\"The personal data is no longer necessary for the purposes for which it was collected.\",\"You revoke your consent and there is no other legal basis for the processing.\",\"You object to the processing and there are no overriding legitimate grounds.\",\"The personal data has been processed unlawfully.\",\"The deletion is necessary to fulfil a legal obligation.\",\"The personal data was collected in relation to information society services offered.\"],\"p1\":\"You have the right to request that we delete personal data concerning you without delay, provided that one of the following reasons applies:\",\"p2\":\"If you wish to exercise this right to deletion, you can contact our data protection officer at any time.\",\"p3\":\"If we have made the personal data public and are obliged to delete it, we will take reasonable measures to inform other data controllers.\",\"title\":\"3. Right to deletion (Right to be forgotten)\"},\"s4\":{\"list\":[\"the accuracy of the personal data is contested by you;\",\"the processing is unlawful and you refuse the deletion;\",\"we no longer need the personal data, but you need it for legal claims;\",\"you have objected to the processing pending verification.\"],\"p1\":\"You have the right to request that we restrict processing if one of the following conditions is met:\",\"p2\":\"If you wish to exercise this right to restrict processing, you can contact our data protection officer at any time.\",\"title\":\"4. Right to restrict processing\"},\"s5\":{\"p1\":\"You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format.\",\"p2\":\"You have the right to have the personal data transmitted directly from us to another controller, insofar as this is technically feasible.\",\"p3\":\"To assert the right to data portability, you can contact our data protection officer at any time.\",\"title\":\"5. Right to data portability\"},\"s6\":{\"p1\":\"You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you.\",\"p2\":\"We will no longer process the personal data unless we can demonstrate compelling legitimate grounds.\",\"p3\":\"If personal data is processed for direct marketing purposes, you have the right to object at any time.\",\"p4\":\"To exercise the right to object, you can contact our data protection officer at any time.\",\"title\":\"6. Right to objection\"},\"s7\":{\"p1\":\"You have the right to revoke your data protection consent at any time.\",\"p2\":\"If you wish to exercise your right to revoke consent, you can contact our data protection officer at any time.\",\"title\":\"7. Right to revoke data protection consent\"},\"s8\":{\"p1\":\"You have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR.\",\"p2\":\"Contact details of the competent local supervisory authority:\\nBerlin Commissioner for Data Protection and Freedom of Information\\nFriedrichstr. 219, 10969 Berlin\\nEmail: \u003cemail\u003emailbox@datenschutz-berlin.de\u003c/email\u003e\",\"title\":\"8. Right of appeal to a regulatory body\"},\"title\":\"C. Your rights regarding the processing of personal data in detail\"},\"part3d\":{\"s1\":{\"list\":[\"\u003cb\u003eUser and customer data:\u003c/b\u003e We must ensure that our business activities run smoothly, so that we can continue to provide you with our products and services of the usual quality and at a reasonable price. For this reason, we require your data in order to fulfill our contracts with you, to bill you for our services and supply you with our products, to answer your support queries and so that we can provide you with updates and patches for your software. Lastly, we also require your data in order to protect our intellectual property in the form of our software and content from misuse and piracy by using the data stored in your user account. It is therefore in our legitimate interests to use your data.\\nWe have our own legal obligations and it is in our legitimate interest to insist on their fulfillment. If we believe in good faith that this is necessary, we may therefore disclose your information for the purposes of law enforcement or tax collection or actual or threatened disputes.\",\"\u003cb\u003eEvaluator data:\u003c/b\u003e When you submit a review, we collect your personal data to prevent misuse (e.g. through multiple reviews).\",\"\u003cb\u003eWebsite visitors:\u003c/b\u003e We collect a limited amount of information from visitors to our websites and use it to help you navigate our websites and better manage the services we offer. The data we collect in this way comprises information about how you use our website and how often you access it.\"],\"p1\":\"According to Article 6 (1) f) of the GDPR, we are permitted to process your data even without express consent, provided that if this is necessary to safeguard our legitimate interests or those of a third party, as long as your interests or your fundamental rights and freedoms requiring the protection of personal data, do not outweigh this.\",\"p2\":\"We do not believe that the following activities adversely affect persons in any way. On the contrary, they help us provide more tailored and efficient services to you and are therefore beneficial to all parties. However, you still have the right to object to our processing of your personal data on this basis, as mentioned above.\",\"title\":\"1. Legitimate interest\"},\"s2\":{\"list\":[\"you must voluntarily give us your consent without us putting any kind of pressure on you;\",\"you must know what you are granting consent for - we will therefore ensure that we have provided you with sufficient information; and\",\"you must give us your consent in the form of a positive, affirmative act. In most cases, we will provide you with a field that you must mark so that this requirement is clearly and unambiguously fulfilled.\"],\"p1\":\"Under certain circumstances, we may need your consent to process your personal data in connection with certain activities. Depending on what exactly your data is needed for, we will either ask for your explicit consent via \\\"opt-in\\\" or silent consent via \\\"soft opt-in\\\".\",\"p2\":\"According to Article 4(11) of the GDPR, consent (via opt-in) is classed as \\\"any voluntary declaration of intent, in an informed and unequivocal manner, in the form of a declaration or other clear affirmative act, with which the person concerned indicates their consent to the processing of personal data concerning themselves\\\". Put simply, this means that:\",\"p3\":\"We keep records of the consents you have given in this way.\",\"p4\":\"As mentioned above, in some cases a consent via soft opt-in is sufficient. We may advertise products and services to you that are related to the products we offer (above all our software and the content we offer) and services (for example in the hosting sector), provided that you have not actively unsubscribed from these communications.\",\"p5\":\"As mentioned above, you have the right to withdraw your consent for these activities. To do this, please contact our data protection officer.\",\"title\":\"2. Agreement\"},\"s3\":{\"p1\":\"Sometimes it may be necessary for us to process personal data in connection with the exercise or defense of legal claims. This can occur, for example, if we need legal advice in relation to legal proceedings or are legally required to preserve or disclose certain information as part of legal proceedings.\",\"title\":\"3. Assertion, exercise or defence of legal rights\"},\"title\":\"D. Our legal basis for the processing of your data\"},\"part4\":{\"intro\":\"The privacy policy of Expert Systems AG is based on the terminology used by the European Directive and Regulation Provider when the General Data Protection Regulation (GDPR) was enacted. Our privacy policy should be easy to read and understand for both the public and our customers and business partners. To ensure this, we would like to explain the terminology used in advance.\",\"list\":[\"\u003cb\u003e“personal data”\u003c/b\u003e: Personal data is any information relating to an identified or identifiable natural person.\",\"\u003cb\u003e“data subject”\u003c/b\u003e: A data subject is any identified or identifiable natural person whose personal data is processed by the controller.\",\"\u003cb\u003e“processing”\u003c/b\u003e: Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means.\",\"\u003cb\u003e“controller”\u003c/b\u003e: Controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.\"],\"title\":\"Part 4 - Definitions\"},\"title\":\"Privacy Policy\",\"toc\":{\"part1\":\"Part 1 - Introduction\",\"part2\":\"Part 2 - Summary: Our Privacy Policy at a glance\",\"part3\":\"Part 3: Our Privacy Policy in detail\",\"part3a\":\"A. Detailed information about the processing of user and customer data\",\"part3b\":\"B. Detailed information about the use of our website\",\"part3c\":\"C. Your rights regarding the processing of personal data in detail\",\"part3d\":\"D. Our legal basis for the processing of your data\",\"part4\":\"Part 4 - Definitions\",\"s2\":\"2. From whom is personal data collected?\",\"s3\":\"3. Why we collect personal data and what we use it for\",\"s4\":\"4. Disclosure of personal data\",\"s5\":\"5. Duration for which we store personal data\",\"s6\":\"6. Rights of the person affected – which rights do you have in relation to your personal data stored by us?\",\"s7\":\"7. Use of cookies\",\"title\":\"Table Of Contents\"}},\"qualityControl\":{\"intro\":\"Quality assurance is an issue of the highest priority for ProvenExpert. While guaranteeing our Terms and Conditions and Review Guidelines, we place particular emphasis on looking out for the interests of our users:\",\"metadata\":{\"description\":\"We take the quality of reviews made by customers very seriously. Read about how we protect our customers and visitors from abuse.\",\"title\":\"Quality Assurance | ProvenExpert.com\"},\"misuse\":{\"item1\":\"offensive content;\",\"item2\":\"false information; and/or\",\"item3\":\"suspicion of manipulation.\"},\"para1\":\"ProvenExpert is not a review platform based on a classified business directory; rather, ProvenExpert grants its profile owners independence with regard to the use of customer feedback. Each ProvenExpert profile is created by its respective owner, not by ProvenExpert. The profile owner is responsible for the profile's contents. Evaluations, reviews, and ratings are the subjective opinions of those who compose and submit them.\",\"para2\":\"The Profile Owner can decide him or herself how customer feedback is collected and submitted: (1) by means of email invitations; (2) by publishing survey links on web pages or social networks; (3) by publishing surveys on Facebook profiles; (4) by means of verbal invitations with access codes that can be entered on the websites ProvenExpert.com/expert-rating and ProvenExpert.com; and/or (5) by means of the Profile Owner permitting profile visitors to submit evaluations by changing his or her profile settings.\",\"para3\":\"ProvenExpert provides a basis for conducting internal quality assurance, among other things. Apart from this, profile owners can publish their profiles and ProvenExpert rating seals for advertising purposes. If permitted by the profile owner, the profile owner may be contacted, and access codes may be directly entered or requested from him or her. Access codes may also be printed on survey cards to be given to others.\",\"para4\":\"Customer feedback is submitted by means of standardized online surveys. These surveys have been developed by industry experts on the basis of evaluation methods used in qualitative competency assessments. They have been specially tailored for each field of business activity and optimized on the basis of extensive testing. Each survey contains up to 60 industry-specific competency criteria. The relation of these criteria to the respective survey topic is determined by the profile owner. Profile owners can also decide which categories and competencies are surveyed, customize access codes, and pause or delete surveys.\",\"para5\":\"The profile owner will be automatically informed of new customer feedback by email.\",\"para6\":\"Profile owners can analyze customer feedback separately or as a whole, and can designate which reviews are displayed publicly. If the profile owner chooses not to publish all of his or her reviews, the display of his or her public profile and rating seal will be modified to maintain transparency. More information is available in our FAQs.\",\"para7\":\"In order to prevent misuse of the platform, ProvenExpert reserves the right to remove customer feedback and profiles that do not comply with the General Terms and Conditions. This includes in particular the following reasons:\",\"para8\":\"If a ProvenExpert profile or review is suspected of violating the Terms and Conditions, they can be directly reported to ProvenExpert at any time.\",\"para9\":\"ProvenExpert adheres to the most modern of web standards and continuously monitors website activity in order to provide the highest level of data security. Data transfers for sending customer feedback, as well as non-public ProvenExpert profiles, are protected by SSL encryption. We do not transfer data to third parties. To learn more, read our Privacy Policy or contact our data security administrator.\",\"title\":\"Quality Assurance\",\"userTypes\":{\"item1\":\"Service providers and companies (registered profile owners);\",\"item2\":\"Submitters of customer feedback (evaluations, reviews, and ratings); and\",\"item3\":\"internet users looking for information about registered service providers or companies.\"},\"verified\":\"ProvenExpert only accepts verified customer feedback:\",\"verifiedItems\":{\"item1\":\"Composers of feedback must confirm that they have used the services of the service provider or company being reviewed.\",\"item2\":\"Composers of feedback must accept the general Review Guidelines and Privacy Policy of ProvenExpert.\",\"item3\":\"If the validity of the information provided by the composer has not already been confirmed by the profile owner by means of an invitation or permission sent via email, the composer must do so: either (1) by email; (2) by means of a social network account (LinkedIn, Xing, Facebook); or (3) by means of their ProvenExpert account.\",\"item4\":\"Aggregated reviews must be verified and must conform to the profile owner's field of business activities. This means that reviews must be confirmed and authenticated by the reviewer by providing an email address, logging into the review website, or by using a social media account, and they must refer to services that correspond to the activity stated on ProvenExpert.\",\"item5\":\"Customer feedback that has not been confirmed will not be submitted to the profile owner or published.\",\"item6\":\"Each composer of feedback is only permitted to participate in a given survey once.\",\"item7\":\"Profile owners are not permitted to participate in their own surveys.\",\"item8\":\"Disposable or throw-away email addresses will not be accepted for submitting or verifying customer feedback.\"}},\"ratingSeals\":{\"doesItAll\":{\"description1\":\"More transparency and trust for your customers, more new business for you: The ProvenExpert rating seal boosts revenue for online shops, increases the number of requests for service providers, and drives more sign ups for providers of classes and training courses.\",\"description2\":\"Collect relevant customer reviews in just 2-3 minutes per survey. Gain valuable feedback and boost your online reputation whether you are a financial advisor, hairdresser, painter or trainer.\",\"subtitle\":\"More transparency and trust for your customers, more new business for you:\",\"title\":\"The rating seal that does it all.\"},\"hero\":{\"subtitle\":\"Your mark of quality, top-rated services, and trust.\",\"title\":\"Confidence at first sight: The ProvenExpert rating seal\"},\"metadata\":{\"description\":\"The rating seal that does it all. Confidence at first sight: The ProvenExpert rating seal. Free, flexible, instantly recognisable.\",\"title\":\"The ProvenExpert Review Seal\"},\"proSeal\":{\"button\":\"LEARN MORE ABOUT THE PRO SEAL\",\"subtitle\":\"Since 2021, Google indexes mobile websites first. You are well prepared for this with the all-rounder PRO Seal: new customers are increasingly searching for service providers via smartphone. This double-sided seal combines everything a new customer would like to know about your reputation. This way, you increase clicks, contacts, and conversions via mobile search!\",\"title\":\"Mobile first!\\nThe innovative PRO Seal.\"},\"quote\":{\"author\":\"Torsten Schmelzer / Landfleischerei Schmelzer\",\"text\":\"Adding the rating seal to our online shop has improved our conversion rate by more than 23 percent.\"},\"widget\":{\"button\":\"GET YOUR OWN RATING SEAL\",\"description\":\"Collect relevant customer reviews in just 2-3 minutes per survey. Gain valuable feedback and boost your online reputation whether you are a financial advisor, hairdresser, painter or trainer.\",\"options\":{\"bright\":\"Bright\",\"customerReviews\":\"Customer Reviews\",\"dark\":\"Dark\",\"profilePicture\":\"Profile picture\",\"topCompetencies\":\"Top competencies\"},\"preview\":{\"customerFocus\":\"Customer focus\",\"customerReviews\":\"Customer reviews\",\"customerService\":\"Customer service\",\"diligence\":\"Diligence\",\"excellent\":\"EXCELLENT\",\"moreInfo\":\"more info\",\"outOf5\":\"out of 5\",\"priceQuality\":\"Price/Quality ratio\",\"professionalism\":\"Professionalism\",\"recommended\":\"Recommended\",\"reviews\":\"Reviews\",\"sampleReview\":\"Recommendation! The team was professional...\",\"topCompetenciesLabel\":\"Top competencies:\"},\"subtitle\":\"ProvenExpert provides you with industry-specific customer surveys, perfectly tailored to your business and optimized for all end devices.\",\"title\":\"The rating widget: your smart profile in miniature form\",\"tooltips\":{\"profilePicture\":\"The ten most recent customer reviews with a minimum positive rating are displayed one after another in a list.\",\"topCompetencies\":\"Displays your top three best rated competencies\"}}},\"reviewGuidelines\":{\"cta\":{\"button\":\"start a survey now\",\"description\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Monitor customer satisfaction for free now!\"},\"guideline1\":\"1. For your feedback to be valid, you must actually have used the product or service you're reviewing. When you submit a review or rating, you are stating that this is the case. Providing feedback on products or services that you have not actually used is expressly prohibited.\",\"guideline2\":\"2. You have the option of providing personal details with your reviews or remaining anonymous. If you decide to provide your name with a review, bear in mind that it may be displayed on our website along with the review in question. However, providing false or misleading personal details with reviews is prohibited in all cases. Submitting reviews under a false identity is especially not permitted.\",\"guideline3\":\"3. You grant Expert Systems AG the non-exclusive, worldwide, temporally, and textually unlimited rights to use and exploit the reviews you create. This also includes the rights to alter, duplicate, transmit, publish, and enhance your feedback, as well as the right to transfer the rights of use to third parties without entitlement to remuneration. The transfer of rights shall remain unaffected if this agreement is terminated for any reason.\",\"guideline4\":\"4. You guarantee that you are authorised to grant the rights (see clause 3) concerning your submitted content, and that the copyrights, trademark rights, or other intellectual property rights of any third party are not violated in the process. Moreover, it is prohibited to post content that is defamatory in nature or that contains calls to violence, racist or sexist statements, propaganda, overt or covert advertising, or the personal details of third persons (in particular their name, telephone number, private address, email addresses, etc.) without having obtained their prior consent.\",\"guideline5\":\"5. We retain the right to block or delete reviews at any time and without providing reason. This applies first and foremost when the principles provided in these guidelines have been violated.\",\"intro\":\"Expert Systems AG runs ProvenExpert.com, a platform that provides customers with the opportunity to give extensive and detailed feedback on products and services they've used. All reviews are welcome — as long as they're objective and fair. In order to guarantee the level of quality we've become known for, we require that all product and service reviews adhere to the following guidelines:\",\"metadata\":{\"description\":\"See the https://ProvenExpert.com review guidelines here\",\"title\":\"Review Guidelines | ProvenExpert.com\"},\"subtitle\":\"Review guidlines\",\"title\":\"Review guidelines\"},\"reviewPlatform\":{\"faqs\":{\"q1\":{\"answer\":\"Looking for the right service to manage your review marketing program? Try ProvenExpert PREMIUM for free for 30 days. Following your free trial, you'll be automatically switched over to our FREE plan.\",\"question\":\"Are you a service provider?\"},\"q2\":{\"answer\":\"No. With ProvenExpert, you can create your very first survey in just three minutes. Our wide selection of industry-specific questionnaires lets you choose which aspects of your service to target in your survey.\",\"question\":\"Is it difficult to collect customer feedback?\"},\"q3\":{\"answer\":\"Yes. Your reviews can be displayed as a Google star rating to draw more attention to your website, lend your business more authenticity, and generate trust in potential customers.\",\"question\":\"Is it expensive to analyze customer surveys?\"},\"q4\":{\"answer\":\"Yes. Your reviews can be displayed as a Google star rating to draw more attention to your website, lend your business more authenticity, and generate trust in potential customers.\",\"question\":\"Can customer surveys improve my Google search listing?\"},\"q5\":{\"answer\":\"ProvenExpert can aggregate all your reviews and ratings from other platforms and display your overall rating in a single profile. These will be displayed as the overall rating in your public ProvenExpert profile. Depending on your plan, you can integrate up to 540 customer review websites.\",\"question\":\"What about my reviews and ratings on other websites?\"}},\"hero\":{\"subtitle\":\"How customer review platforms can improve your business' reputation and increase visibility\",\"title\":\"Customer review platforms\"},\"intro\":\"Customer review platforms have become increasingly important in recent years. Learn how recommendations have changed over time and how customer reviews have come to be a powerful marketing tool.\",\"metadata\":{\"description\":\"Why companies and service providers need customer review platforms and websites to increase authenticity, visibility, and conversion.\",\"title\":\"Review Platforms - For Whom \u0026 Why? | ProvenExpert.com\"},\"section1\":{\"para1\":\"The average person is \u003clink\u003ebombarded with up to 5,000 advertising messages per day\u003c/link\u003e. For consumers, this makes it difficult to form an opinion about a given product or service and make the right purchase, especially when all the alternatives promise to deliver the same results. This is why many people are turning to online customer reviews to find information about the quality, level of service, cost-performance ratio, and other details about a host of products and services. If other customers think it's good, then it probably is. Consumers are using the opinions, ratings, feedback, and reviews posted online by impartial customers to make informed purchase decisions.\",\"para2\":\"But customer review platforms don't just exist to help customers find out if a product or service is up to their standards. They also allow companies and service providers to leverage customer reviews to generate trust and gain insight into the quality of what they do and how satisfied their customers are. Qualitative feedback from customers sheds light on the strengths and weaknesses of a business and reveals opportunities to optimize, increase customer satisfaction, and bring in new business. And for service providers, customer reviews are marketing gold: they contribute to your online reputation and generate a sense of trust and authenticity among potential customers.\",\"title\":\"1. Why are customer review platforms so important?\"},\"section2\":{\"para1\":\"Thanks to the Internet, our society and the ways in which we communicate have undergone massive changes over the course of the last 20 years. While product recommendations used to be limited in the past to simple word of mouth marketing among friends and acquaintances, reviews and impartial promotions are published online to customer review platforms for all to find and read today.\",\"para2\":\"\u003clink\u003eStudies have shown\u003c/link\u003e that 88% of consumers today trust online reviews just as much as personal recommendations. Around 89% even seek second opinions on recommendations provided by friends and acquaintances by checking ratings and reviews on customer review websites. Online customer review platforms are now seen by most consumers as a source of trusted information when it comes to products and services.\",\"para3\":\"$12\",\"title\":\"2. Customer review platform usage in the digital age\"},\"section3\":{\"activeCollection\":{\"para1\":\"If a service provider doesn't have a large customer base yet or hasn't collected many reviews, negative feedback can pose a considerable threat to their company's reputation. This is why it's so important to actively collect reviews and ratings and encourage satisfied customers to share their experiences and thus help shape the company's online reputation and public image. Unfortunately, it's typically the more dissatisfied customers who voice their opinions by posting negative feedback and reviews on customer review platforms.\",\"para2\":\"So it's vital to actively get your satisfied customers to join the mix and provide their own opinions. And when customers are happy with your services, they are often more than willing to give positive feedback.\",\"para3\":\"Studies have shown that products and services coupled with a positive review sell 200 times better than products and services without reviews or ratings. Actively collecting reviews and ratings through customer review portals can have a lasting positive effect on a company's conversion rate and, consequently, its revenue.\",\"title\":\"Active review collection\"},\"aggregateReviews\":{\"para1\":\"Today's surplus of customer review platforms can make it tough for both consumers and businesses to keep track of all the reviews and ratings out there. For businesses, it's important to be able to know where and when incoming reviews are posted by customers, patients, clients, etc. in order to be able to respond to them. But it requires a lot of time and energy to browse every review website looking for new reviews.\",\"para2\":\"So how can you streamline this process? An effective solution is to aggregate all your online ratings and reviews across all platforms. ProvenExpert lets you import your reviews from other customer review platforms into a single profile. This feature makes it easy to keep track of all incoming feedback - no matter where it's posted — with a convenient, central overview. ProvenExpert also aggregates your rating scores from other platforms and factors them into the overall score displayed in your profile. So there's no need to pick and choose which reviews to pay attention to — with ProvenExpert, you can have it all.\",\"title\":\"Aggregate reviews from other customer review platforms\"},\"searchEngineRatings\":{\"para1\":\"Plenty of customers today use popular search engines — first and foremost Google — to find the right service provider. Searching for local service providers on Google displays the top three Google My Business results for your area, including Google star ratings. These prominent listings draw more attention to local search results than to those in the standard search results list. The Google star ratings next to the listings show how satisfied customers are with each service provider. This gives consumers an idea of whether a given service provider is right for them, even before clicking on the results. With these five tips for local searches, we'll show you how service providers can include their \u003clink\u003ebusinesses in local search results\u003c/link\u003e.\",\"para2\":\"Local search results are listed organically. Rating stars are important here, too, since they help to draw attention, and potential customers are much more likely to trust businesses with reviews and rating stars than those without.\",\"para3\":\"ProvenExpert lets you integrate your Google star rating into your website and ProvenExpert profile. By adding Rich Snippets, you can include your Google star rating in your organic search results listing and drive more traffic to your website. This, in turn, improves your ranking in the organic search results. You can read more about this in a fascinating \u003clink\u003eguest entry\u003c/link\u003e in our blog.\",\"title\":\"Customer ratings on search engines\"},\"serviceProviders\":{\"para1\":\"Originally, customer feedback and recommendations were limited to products. Customer review platforms then gradually began adding support for reviews of service providers as well. Today, there are a number of industry-specific customer review platforms where consumers can provide and find feedback on nearly any service imaginable — hair stylists, physiotherapists, doctors, real estate agents, solicitors — before making a final purchase decision.\",\"para2\":\"Since it's difficult for consumers to judge the quality of a service before actually using it, customer recommendations and reviews have become enormously important in making an informed purchase.\",\"title\":\"Customer review platform for service providers\"},\"surveyTemplates\":{\"para1\":\"Many service providers lack a way to quickly and easily collect customer feedback. Actively managing customer reviews and ratings can amount to a lot of work, especially if you have to analyze individual hand-written surveys to figure out how satisfied your customers are.\",\"para2\":\"So, how can service providers quickly and easily collect the qualitative feedback they need?\",\"para3\":\"With ProvenExpert's industry-specific surveys and questionnaires, service providers have a number of quick and easy ways — both online and off — to send out customer survey invitations. The questionnaires offer up to 60 survey sub-criteria to choose from, but can also be filtered according to categories such as service, performance, cost-performance ratio, and more. Reviewers can also provide their own feedback text to help clarify the ratings they've given.\",\"para4\":\"ProvenExpert now offers survey templates for more than 40 industries, including architecture, automotive trade, coaching, construction, events \u0026 entertainment, financial services, photography, restaurants \u0026 bars, hotels \u0026 accommodation, information technology \u0026 services, real estate, legal services, tax advice \u0026 accounting, insurance, and more. Service providers simply need to select the survey for their industry to start collecting concrete feedback and assessing the quality of their services.\",\"title\":\"Survey templates for service providers\"},\"title\":\"3. Boosting customer satisfaction with ProvenExpert\"},\"section4\":{\"para1\":\"ProvenExpert supports a growing number of customer review websites from which you can aggregate reviews and ratings. Currently, we support more than 490 ratings websites and platforms, and we're getting bigger all the time.\",\"para2\":\"If you can't find a specific customer review platform in our current lineup, just send us an email. Our support team will handle your request and get the missing platform up and running for you.\",\"title\":\"4. Supported customer review platforms\"},\"section5\":{\"para1\":\"Aggregating ratings from other customer review platforms allows you to display the entirety of your customer feedback in a single profile. There's no need to manually browse every website looking for new ratings. ProvenExpert's aggregation feature lets you display the number of ratings you've received on external platforms in your profile, as well as your overall score.\",\"para2\":\"Follow these instructions to integrate external ratings into your ProvenExpert profile:\",\"para3\":\"First, sign in to your ProvenExpert account (Not a member yet? Click \u003clink\u003ehere\u003c/link\u003e to sign up).\",\"para4\":\"Scroll down below your ProvenExpert ratings to the \\\"Reviews from Other Sources\\\" area. Click on the blue arrow to the right to open the drop down menu. Then click on the button labelled \\\"Add Profile\\\".\",\"step1\":\"Step 1: Click Add Profile button\",\"step2\":\"Step 2: Choose platform from dropdown\",\"step3\":\"Step 3: Enter your profile URL\",\"title\":\"5. How can I import reviews from other websites?\"},\"stepCaptions\":{\"addClick\":\"Now click on \\\"Add\\\". Depending on which \u003clink\u003eplan\u003c/link\u003e you have chosen, ProvenExpert lets you aggregate reviews from up to 490 different customer review platforms.\",\"afterAdd\":\"After adding a platform, the information you provided will be checked by our team. You'll receive an email as soon as the platform and its reviews have been integrated.\",\"layerOpen\":\"A layer will open where you can insert the URL of the customer review platform you want to collect ratings from.\",\"manageReviews\":\"Click the \\\"Manage Reviews\\\" button to edit or delete your aggregated review profiles, as well as add additional platforms. The ratings added from websites using the aggregation feature, are automatically kept up to date on a regular basis and are always visible in your profile. We also send out weekly reports to inform you of all new incoming ratings from external platforms.\",\"publishFeedback\":\"It's up to you whether you want to include any new incoming feedback in your profile or simply use it for internal analytics purposes. Choosing to publish incoming feedback will incorporate the ratings into your Google star rating.\",\"qualityStandards\":\"In order to maintain our own standards of quality, we review each and every external customer review source to verify the authenticity of its ratings. ProvenExpert requires that all incoming ratings meet its verification standards, and that all customer feedback corresponds to products and services that you actually offer. With our aggregation function, both you and your potential customers can see all your ratings at a glance.\",\"step1\":\"Click first on the blue button labeled \\\"Add profile\\\" to add your reviews and ratings from external customer review platforms.\",\"step2\":\"Insert the customer review platform's URL here. You can add up to as many customer review platforms as you like. This example contains reviews from bewertet.de, kennstdueinen.de and facebook.com.\",\"step3\":\"We will contact you per email and external ratings sources and ratings will be aggregated on your profile after the ProvenExpert team conducts its check.\"},\"toc\":{\"item1\":\"Why are customer review platforms so important?\",\"item2\":\"Customer review platform usage in the digital age\",\"item3\":\"Boosting customer satisfaction with ProvenExpert\",\"item4\":\"Supported customer review platforms\",\"item5\":\"How can I import reviews from other websites?\"}},\"screenReader\":{\"buttonText\":\"Screen Reader\",\"pauseLabel\":\"Pause reading\",\"resumeLabel\":\"Resume reading\",\"skipBackwardLabel\":\"Skip backward\",\"skipForwardLabel\":\"Skip forward\",\"startLabel\":\"Start screen reader\",\"stopLabel\":\"Stop screen reader\"},\"shared\":{\"contactSection\":{\"contactLabel\":\"Your contact\",\"emailLabel\":\"Email\",\"phoneLabel\":\"Support phone\"},\"loading\":\"Loading...\",\"stillHaveQuestions\":{\"description\":\"Simply send an email to \u003cemail\u003esupport@provenexpert.com\u003c/email\u003e or get in touch through \u003cfacebook\u003eFacebook\u003c/facebook\u003e, \u003cx\u003eX\u003c/x\u003e, \u003cxing\u003eXING\u003c/xing\u003e, or \u003clinkedin\u003eLinkedIn\u003c/linkedin\u003e. We are here for you Monday-Thursday 9am-5pm (CET).\",\"mailingList\":{\"button\":\"Join Mailing List\",\"description\":\"Simply enter your name and email and click \\\"Join Mailing List\\\".\",\"privacy\":\"By clicking \\\"Join Mailing List\\\", I accept the \u003clink\u003eprivacy policy\u003c/link\u003e of ProvenExpert.\",\"title\":\"You want to stay up to date with us?\"},\"title\":\"Still have questions about ProvenExpert?\"}},\"slider\":{\"bvmwPremiumPartner\":\"PREMIUM PARTNER OF\",\"form\":{\"accountExists\":\"An account with this email address already exists, \u003cloginLink\u003elog in now.\u003c/loginLink\u003e\",\"clickLinkMessage\":\"Please click the link in the email to complete your registration.\",\"confirmEmail\":\"Complete your registration\",\"emailPlaceholder\":\"Email\",\"emailSentMessage\":\"We sent an email to your email address\",\"privacyLink\":\"Privacy Policy\",\"registrationError\":\"Registration could not be completed right now. Please try again later.\",\"signUpButton\":\"Secure your advantage now\",\"submittingButton\":\"Submitting...\",\"termsAcceptance\":\"By clicking “Secure your advantage now”, I accept the \u003ctermsLink\u003eTerms and Conditions\u003c/termsLink\u003e and \u003cprivacyLink\u003ePrivacy Policy\u003c/privacyLink\u003e.\",\"termsLink\":\"Terms and Conditions\",\"emailHelp\":\"Enter your email address to register a free ProvenExpert account.\"},\"reviewCard\":{\"customerReviews\":\"Customer reviews\",\"googleRating\":\"Google star rating\",\"recommended\":\"Recommended\"},\"slides\":{\"slide1\":{\"subtitle\":\"Show why customers trust you - on your website, on Google, in AI search, and everywhere people look for recommendations today.\",\"title\":\"In a world where AI also has a say, one thing matters most: trust.\"},\"slide2\":{\"subtitle\":\"Your customers review you everywhere - on Google, Facebook, and more. With ProvenExpert, you bundle every review in one profile.\",\"title\":\"All customer reviews in one place\"},\"slide3\":{\"subtitle\":\"Your stars appear right next to your listing and create more attention, more clicks, and more customers.\",\"title\":\"Visible. Trustworthy. With stars.\"},\"slide4\":{\"subtitle\":\"With ProvenExpert, you ask for feedback in a targeted way - with templates tailored precisely to your industry.\",\"title\":\"Everything you need to know about customer reviews\"},\"slide5\":{\"subtitle\":\"Integrate expert reviews for 5-star rich results that skyrocket clicks and SEO rankings.\",\"title\":\"Rank Higher with Review Stars\"},\"testimonialHeading\":\"More than 1,554,400 service providers \u0026 companies rely on us!\"},\"tabs\":{\"customerReviews\":\"Customer reviews\",\"customerSurveys\":\"Customer surveys\",\"googleRatings\":\"Google star ratings\",\"ratingAggregation\":\"Rating aggregation\"}},\"team\":{\"members\":{\"klausDescription\":\"The creative head behind ProvenExpert.com. With over 25 years' experience in development and marketing of digital products.\"},\"hero\":{\"description\":\"Learn more about the people behind our online service.\",\"title\":\"Say hello to the ProvenExpert team!\"},\"metadata\":{\"description\":\"Say hello to the ProvenExpert team! Learn more about the people behind our online service.\",\"title\":\"Our Team | ProvenExpert.com\"},\"vacancies\":{\"button\":\"view available positions\",\"description\":\"We're always looking for creative, dynamic, and committed people to join our team.\",\"title\":\"Careers at ProvenExpert.com\"}},\"teamGrid\":{\"title\":\"Our team\"},\"termsConditions\":{\"intro1\":\"The online service \\\"ProvenExpert.com\\\" (hereinafter referred to as \\\"ProvenExpert\\\" or \\\"the service\\\") enables companies (hereinafter referred to as \\\"profile owners\\\" or \\\"companies\\\") to have the services they provide reviewed by their customers (hereinafter referred to as \\\"customers\\\") on the basis of differentiated rating criteria. Thus, the companies receive a detailed evaluation of customer satisfaction from their customers. From the reviews - depending on the settings selected by the profile owner - an overall score is formed, which is incorporated into a ProvenExpert rating seal. This in turn can be used by the profile owner to promote his services.\",\"intro2\":\"In addition, customers of companies registered with ProvenExpert can start targeted search queries for registered companies and publish a company-related review after using the service. The operator of the service is Expert Systems AG, Quedlinburger Straße 1, 10589 Berlin, Germany, represented by its CEO Remo Fyda (Chairman).\",\"metadata\":{\"description\":\"Terms and Conditions for https://ProvenExpert.com\",\"title\":\"Terms and Conditions | ProvenExpert.com\"},\"section1\":{\"p1\":\"The following Terms and Conditions contain the basic rules for the use of the online service ProvenExpert.com and apply for all future legal transactions and legal business dealings between the Profile Owner and Expert Systems. Terms and Conditions on the part of the Profile Owner which deviate from or expand on these Terms and Conditions shall only come into force when they have been explicitly confirmed in writing by Expert Systems.\",\"title\":\"1. Area of validity\"},\"section10\":{\"p10_1\":\"10.1 Expert Systems reserves the right to make changes to the Terms and Conditions at any time. The Profile Owner shall be informed of changes no later than one month before the changes are proposed to take effect (hereinafter referred to as \\\"the Date of Change\\\") in text form (e.g. via email). The Profile Owner's consent shall be considered granted if he or she has not refused the changes before the Date of Change.\",\"p10_2\":\"10.2 If the Profile Owner does not agree to the changes, he or she can cancel the user agreement with effect on the Date of Change and without incurring additional costs. The notice of change shall include in particular information concerning the right of refusal, the period for refusal, and the options available for cancelation. The changes to the user agreement will additionally be published on ProvenExpert.com.\",\"title\":\"10. Amendments to the General Terms and Conditions\"},\"section11\":{\"p11_1\":\"11.1 If the Profile Owner is a merchant, a corporate body under public law, or under fund assets governed by public law, Berlin shall be the exclusive place of jurisdiction for all claims arising directly or indirectly from the contract relationship.\",\"p11_2\":\"11.2 This agreement is governed exclusively by the laws of the Federal Republic of Germany, under exclusion of the provisions of international private law.\",\"p11_3\":\"11.3 In the case that one or more of the provisions in this agreement is or becomes ineffective in whole or in part, the remaining provisions shall be unaffected thereby. A partially or completely ineffective provision shall be replaced by an effective provision that is closest to the originally intended purpose from a business perspective.\",\"title\":\"11. Other\"},\"section2\":{\"p2_1\":\"2.1 Use of the Service by the Profile Owner requires registration of an account. This registration creates a contractual user agreement for the Service between the Profile Owner and Expert Systems. The registration and setup of a user account (hereinafter referred to as \\\"profile\\\" ) is free for the Profile Owner.\",\"p2_2\":\"2.2 Registration is available exclusively to companies as defined in Sec. 14 of the German Civil Code (BGB). Registration is not permitted for persons under the legal age of majority or other natural persons with restricted legal competence. Registration is also not permitted for consumers as defined in Sec. 13 of the German Civil Code (BGB).\",\"p2_3\":\"2.3 The generation and use of manipulated customer evaluations is in contradiction with the values of Expert Systems. Their use shall also not apply for companies who generate evaluations or deal with them.\",\"p2_4\":\"2.4 The Profile Owner is obligated to provide truthful and complete data during the registration process. The use of pseudonyms or aliases is not permitted. In the case of a change to the recorded data after completion of the registration, the Profile Owner shall update the information in his or her profile without delay.\",\"p2_5\":\"2.5 By submitting the registration form, the Profile Owner issues an offer for a user agreement with Expert Systems, agrees to the Terms and Conditions, ensures that he or she is in possession of the power of representation required to issue an offer for a user agreement, and ensures that the information provided is truthful and that he or she is not prohibited from using the service according to the terms set out in section 2.2 and 2.3.\",\"p2_6\":\"2.6 Multiple registrations and the creation of multiple profiles are not permitted.\",\"p2_7\":\"2.7 During registration the Profile Owner creates a username and password within the scope of technical feasibility (hereinafter referred to as \\\"Login Details\\\"). Usernames which violate the rights — especially name and trademark rights — of third persons, which are otherwise unlawful, or which are contrary to accepted principles of morality are prohibited. The Profile Owner is obligated to keep his or her Login Details confidential and to protect them from being revealed to third parties. If the Profile Owner becomes aware that this confidentiality has been compromised or suspects that the login details are being used by third parties, he or she shall report this to Expert Systems without delay.\",\"p2_8\":\"2.8 There is no inherent right to registration. Expert Systems reserves the right to refuse the Profile Owner's registration without providing reason.\",\"p2_9\":\"2.9 Expert Systems is entitled to the immediate blocking of profiles. This is especially applicable in cases of infringement on the Terms of Use, for instance:\",\"p2_9_footer\":\"In the case the profile is blocked, the Profile Owner shall not be permitted to register an account with ProvenExpert.com again or create a new profile without the express prior consent of Expert Systems.\",\"p2_9_list1\":\"If false information is provided during registration;\",\"p2_9_list2\":\"If the Profile Owner belongs to or is associated with the group of persons specified in Sections 2.2. and 2.3,\",\"p2_9_list3\":\"If Login details are lost or there is reason to believe that they are being misused by third parties;\",\"p2_9_list4\":\"If the Profile Owner has violated the Terms and Conditions of Expert Systems, in particular if he or she is suspected of manipulating evaluations, as well as in the case of multiple registrations; and/or\",\"p2_9_list5\":\"In the case of any other important reason.\",\"title\":\"2. Registration\"},\"section3\":{\"p3_1\":\"3.1 Expert Systems shall grant the companies/profile owner access to the Service for the duration of the user agreement. The Service enables the Profile Owner to collect, manage, aggregate (number of evaluations, overall score), and display evaluations, as well as integrate the ProvenExpert rating seal into his or her website. The features and content included in the various service plans offered by Expert Systems, as well as the prices for each, are displayed in the current pricing and service overview from Expert Systems.\",\"p3_2\":\"3.2 There are six ways to collect and submit evaluations: (1) by means of a Service feature which allows Profile Owners to invite customers to participate in customer surveys via email; (2) by sending access codes to customers, which the customers can use to submit evaluations via the Service; (3) by means of survey links published by the Profile Owner (e.g. sharing the link on social networks); (4) by integrating a customer survey into the Profile Owner's Facebook page via a Facebook survey app; (5) by means of the customer submitting a request to the Profile Owner via a contact form and asking him or her to activate the option to submit evaluations (activation is carried out by the Profile Owner him or herself), or (6) by means of the Profile Owner permitting profile visitors to leave evaluations by changing his or her profile settings.\",\"p3_3\":\"$13\",\"p3_4\":\"3.4 Expert Systems enables the Profile Owner to aggregate evaluations (quantity and overall score) from other customer review websites. The following guidelines apply:\",\"p3_4_list1\":\"The evaluations to be aggregated must conform to the field of business activities reported by the Profile Owner at the time of registration.\",\"p3_4_list2\":\"Only evaluations from customer review websites that verify customer reviews may be aggregated. Expert Systems will test the verification process to ensure this.\",\"p3_4_p2\":\"In order to maintain our standards of quality, the evaluations to be aggregated will be manually added by Expert Systems and checked to verify their authenticity. Expert Systems retains the right not to aggregate evaluations or to remove aggregated evaluations without providing reason should the evaluations violate our usage guidelines.\",\"p3_4_p3\":\"The Profile Owner does not have claim to the aggregation of evaluations from websites which are not \u003clink\u003econtained in our list of supported customer review platforms\u003c/link\u003e. Expert Systems retains the right not to make the evaluation aggregation feature available for certain websites should these require unreasonable technical effort or investments of time.\",\"p3_5\":\"3.5 Expert Systems grants the Profile Owner the non-transferable, non-sublicensable right to use the ProvenExpert seal for the purpose of advertising his or her services for the duration of this user agreement. The license is subject to the condition that the Profile Owner fulfills the duties resulting from this user agreement (in particular those duties resulting from sections 2 and section 4).\",\"p3_6\":\"3.6 The customer evaluations collected via ProvenExpert may be requested in the form of a CSV file for free during the duration of the user agreement and may continue to be used by the user following the end of the user agreement. The request can be submitted via email to support@provenexpert.com.\",\"p3_7\":\"3.7 The Profile Owner acknowledges that 100% availability of the Service is technically unfeasible. However, Expert Systems shall endeavor to make the Service available as constantly as possible. In particular, issues relating to maintenance, security, or capacity requirements, as well as events beyond the control of Expert Systems (such as disruptions of public communications, loss of power, etc.) may result in brief disruptions or temporary cessation of the Service. Expert Systems retains the right to fully or partially cease operation of the Service at any time and, where applicable, refund user fees already paid.\",\"title\":\"3. Services from Expert Systems for companies\"},\"section4\":{\"p4_1\":\"4.1 The Profile Owner ensures that the information provided during registration is complete and valid. Should a profile image be used, the Profile Owner ensures by uploading the image that he or she is authorized to use the photo or graphic within the framework of the Service, and that no third-party rights, in particular copyrights or personal rights, are violated. This also applies to content placed by the Profile Owner. These may not contain any content which is insulting, glorifies violence, is extremist, racist, sexist, discriminating, minor-endangering, pornographic, or that infringes the law in any other way.\",\"p4_10\":\"4.10 Expert Systems does not intend to provide a platform for political activities of any kind with the Service. Therefore it is not permitted to send via the Service content related to political activities, such as party meetings, demonstrations, flyer campaigns, or petition actions. This also applies should an email merely contain a hyperlink leading to a website containing content of this kind.\",\"p4_11\":\"4.11 The profile owner agrees to use the customer contact data and information provided to him in connection with the activation of customer leads exclusively for the submission of an offer corresponding to the inquiry. The use of the telephone number and / or email address for other forms of direct advertising, including newsletters, is not permitted without the corresponding consent of the customer in accordance with §§7 Para. 2 No. 2 and No. 3 and Para.3 of the German Unfair Competition Act (UWG). Companies that demonstrably act against this obligation will be immediately blocked by ProvenExpert. Further legal steps remain reserved.\",\"p4_2\":\"4.2 Only customers who have truthfully used the services of the Profile Owner to a significant extent shall be permitted to submit evaluations or, within the scope of a customer survey, may be invited to submit evaluations. The Profile Owner ensures that the customers contacted via the Service within the scope of a customer survey have previously consented to receiving the email in question. The Profile Owner is solely responsible for obtaining the consent of the customer.\",\"p4_3\":\"4.3 The ProvenExpert seal may in no way be modified by the Profile Owner and has to be linked to the corresponding profile. It is also not permitted to make content available on the website where the ProvenExpert seal is integrated that is illegal or immoral, discriminatory, racist, sexist, insulting, or pornographic in nature, or that glorifies violence.\",\"p4_4\":\"4.4. The Profile Owner is solely responsible for verifying that evaluations and the ProvenExpert seal are used for advertising purposes in a manner that complies with all aspects of the law. Expert Systems is not liable for damages caused by unlawful use of evaluations or the ProvenExpert seal for advertising purposes.\",\"p4_5\":\"4.5 Improper use of the ProvenExpert evaluation system, including the ProvenExpert rating seal, is not permitted.\",\"p4_6\":\"4.6 ProvenExpert rating seals may only be included on those websites of the profile owner through which goods and / or services are offered that are the subject of the customer evaluations shown in the rating seals.\",\"p4_7\":\"4.7 Directly or indirectly modifying, editing, or copying ProvenExpert rating seals, as well as using content from them or creating a summary of their contents, is not permitted. This includes separating them into their component parts or creating derived products from them.\",\"p4_8\":\"4.8 All rights, titles, and entitlements to the ProvenExpert rating seals, including all intellectual property rights, shall remain the exclusive property of ProvenExpert.\",\"p4_9\":\"4.9 The customer ensures that emails he or she sends via the Service do not violate any applicable law or infringe the rights of third persons (name rights, trademark rights, copyrights, personal rights, etc.), and that he or she is in possession of written consent from the addressee to receive commercial emails. The customer is obligated not to send or allow the sending of unsolicited emails containing invitations to participate in surveys or submit evaluations unless the express consent of the recipient concerned has been given.\",\"title\":\"4. Obligations and warranty of the Profile Owner\"},\"section5\":{\"p5_1\":\"5.1 Should the Profile Owner choose a service plan requiring payment, the claim to payment shall come into effect upon conclusion of the contract unless otherwise agreed. Payment shall be due on a monthly basis or in advance for the period of one year, depending on the service plan chosen.\",\"p5_2\":\"5.2 The contractual period of the subscription is divided into minimum period and renewal periods. Both depend on the respective offer selected by the customer.\",\"p5_3\":\"5.3 After expiry of the minimum period or renewal period, the contractual period is automatically extended to the specified renewal period of the selected offer unless the agreement is terminated by either party at least 14 days prior to the expiry of the contractual period.\",\"p5_4\":\"5.4 Invoices and payment reminders are sent via email by Expert Systems to the email address provided by the Profile Owner. The invoice is deemed received on the date of dispatch of the invoice email. The Profile Owner shall be in default of payment without warning 14 days following receipt of the invoice should payment of the invoice not be settled within this period.\",\"p5_5\":\"5.5 Students are entitled to use ProvenExpert's PREMIUM account free of charge and in its entirety as long as they are enrolled in a full-time program of study at a German institution of higher education and are not on leave or suspended. The same applies to use of the platform for student companies, as long as at least one of the company founders (who is not merely a passive participant or merely providing capital) or at least one of the directors of the company is enrolled in a full-time program of study at a German institute of higher education.\",\"p5_6\":\"5.6 Proof of valid enrollment must be first provided no later than 4 weeks following registration of an account with ProvenExpert and must be thereafter present on a yearly basis. Proof is to be sent in the form of an electronic or paper copy of the certificate of enrollment. Should no proof of valid enrollment be provided within the designated period, the PREMIUM account will be changed to a FREE account. From this point on, the account may be switched to the BASIC, PLUS, or PREMIUM plan and is subject to each plan's respective conditions.\",\"p5_7\":\"5.7 The Profile Owner has no right to settlement, unless such counter-claims have been recognized in an enforceable judgement by the courts or recognized by Expert Systems.\",\"title\":\"5. Payment\"},\"section6\":{\"p6_1\":\"The Profile Owner may cancel this user agreement at any time without providing reason. The cancelation period for plans requiring payment — unless otherwise stated in the respective service plan — shall be two weeks prior to the end of the current contractual period. The right to cancel the contract for an important reason shall remain unaffected. The cancelation must be sent by email to \u003ca\u003esupport@provenexpert.com\u003c/a\u003e or by mail to:\",\"p6_1_address\":\"Expert Systems AG\\nQuedlinburger Straße 1\\n10589 Berlin\\nGermany\",\"p6_2\":\"6.2 Expert Systems may cancel the user agreement at any time in observance of a cancelation period of four weeks, unless otherwise stated in the respective service plan. The right to cancel the contract for an important reason shall remain unaffected. An important reason shall exist in particular if:\",\"p6_2_footer\":\"Claims to payment of the user fee until the expiration of the normal cancelation period shall remain unaffected by an extraordinary termination on the part of Expert Systems.\",\"p6_2_list1\":\"The Profile Owner is in default of payment for a total of two or more months.\",\"p6_2_list2\":\"The Profile Owner is in violation of the duties outlined in sections 2 and section 4 of this user agreement.\",\"p6_2_list3\":\"If Login details are lost or there is reason to believe that they are being misused by third parties;\",\"p6_2_list4\":\"If the Profile Owner has violated the Terms and Conditions of Expert Systems, in particular if he or she is suspected of manipulating evaluations, as well as in the case of multiple registrations; and/or\",\"p6_2_list5\":\"In the case of any other important reason.\",\"title\":\"6. Termination\"},\"section7\":{\"p7_10\":\"ProvenExpert offers customers a search functionality on the internet platform, by means of which they can find companies of certain industries, without stating their own identity, which are displayed to them in the context of search results. ProvenExpert only displays profiles of companies that have previously been registered on the Internet platform www.provenexpert.com and have been activated for display in the search results.\",\"p7_11\":\"If a location-based search query is made, only profiles of companies in the corresponding vicinity are displayed. The selection and sorting of the displayed companies is based on objective criteria specified by ProvenExpert.\",\"p7_20\":\"ProvenExpert also offers customers the opportunity to submit inquiries via the Internet platform with regard to a service sought and specifically described by the customer, which are forwarded by ProvenExpert to companies so that they submit a concrete offer to the customer. A legally binding contract between the customer and the company is only concluded when the customer accepts an offer from the company.\",\"p7_30\":\"ProvenExpert forwards such inquiries exclusively to companies that have previously been registered on the Internet platform www.provenexpert.com. The selection of the companies is made according to objective criteria specified by Expert Systems.\",\"p7_40\":\"Within the scope of their search request, the customer is asked to provide their contact details (email address and/or telephone number). By consenting, they agree that ProvenExpert may send their search query and contact details once to the companies selected by ProvenExpert according to the specific individual search query. These can submit an offer to the customer directly via the specified communication channels to their search query if they are interested after successful activation. The customer has the option to revoke their consent at any time by sending an email to widerruf@provenexpert.com.\",\"p7_50\":\"The customer agrees to formulate as comprehensive and precise a description as possible of the services or goods they are looking for in the search query.\",\"p7_60\":\"The customer data requested in the setting serve the sole purpose of enabling companies to contact the customer in connection with their specific search query. ProvenExpert will forward the contact request together with the contact data provided by the customer (email, telephone number, possibly zip code of the place of performance) exclusively to registered companies. When sending their search request, the customer must declare their consent to ProvenExpert that the data provided by the customer will be communicated to the appropriate company for contacting.\",\"p7_70\":\"Any contractual relationship with regard to the services/goods requested by the customer is exclusively between the customer and the company.\",\"p7_80\":\"ProvenExpert does not guarantee the quality of the services of the company commissioned by the customer. The services arranged by ProvenExpert are not vicarious agents of ProvenExpert. Therefore, ProvenExpert is not liable under any circumstances for defects or other conduct of the companies in breach of duty.\",\"title\":\"7. Services of Expert Systems for Customers\"},\"section8\":{\"p8_1\":\"8.1 Expert Systems shall be liable to the Profile Owner for damages according to the legal definition insofar as these damages were caused by deliberate or gross negligence, were the result of failure to provide the guaranteed properties of the Service, were related to a culpable breach of the contractual obligations (see section 2), were the result of culpable injury to health, body or life, or in the case of liability according to product liability laws.\",\"p8_2\":\"8.2 Principal contractual obligations (cardinal duties) are those contractual obligations whose correct performance is essential to making the contract at all possible, whose adherence can regularly be relied upon by the contractual partners, and whose breach impedes the injured party's ability to fulfil the purpose of the contract.\",\"p8_3\":\"8.3 Apart from that, liability on the part of Proven Expert as well as liability for fulfillment and vicarious agents is excluded regardless of the legal reason.\",\"title\":\"8. Liability\"},\"section9\":{\"p9_1\":\"9.1 The Profile Owner indemnifies Expert Systems from all claims by third parties for placed content or emails sent via the Service (in particular invitations to participate in customer surveys). The indemnification shall include in particular the costs for a necessary legal defense.\",\"p9_2\":\"9.2 The Profile Owner is obligated to provide Expert Systems immediately, truthfully, and completely with all information required on the part of Expert Systems to verify the claims asserted and for a legal defense.\",\"title\":\"9. Indemnification\"},\"status\":\"Status: February 12, 2021\",\"title\":\"Terms and Conditions of Use\"},\"testimonialsPage\":{\"buttons\":{\"moreReviews\":\"More customer reviews\",\"viewReviews\":\"View customer reviews\"},\"cta\":{\"button\":\"Join now for free\",\"description\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Register now for free and get started\"},\"hero\":{\"subtitle\":\"Here's what our users have to say about Provenexpert.com.\",\"title\":\"Our own customers! Well, they're pretty enthusiastic!\"},\"metadata\":{\"description\":\"Hear from our satisfied customers how ProvenExpert.com helped them.\",\"title\":\"Testimonials | ProvenExpert.com\"},\"noTestimonials\":\"No customer testimonials available at the moment.\",\"ourReviews\":{\"button\":\"View our customer reviews\",\"description\":\"If you'd like to learn more about what our customers are saying about us, you can find all our customer reviews on the ProvenExpert ratings profile.\",\"title\":\"Our customer reviews\"},\"section\":{\"description\":\"We can tell you a lot about why customer reviews are the most effective form of advertising for your business. But because they're already familiar with what we do at ProvenExpert, we'll simply let our own customers do the talking.\",\"title\":\"Testimonials from our customers\"},\"testimonials\":[{\"company\":\"Pins \u0026 mehr GmbH \u0026 Co. KG\",\"name\":\"Stefan Pritschet\",\"text\":\"ProvenExpert has enabled our company to effectively gather authentic customer feedback. This creates even more trust and provides valuable insights into customer satisfaction.\"},{\"company\":\"Consurio AG\",\"name\":\"Luca Mazza\",\"text\":\"The direct feedback from my customers is not only a confirmation of my work, but also a valuable incentive to give my best every day.\"},{\"company\":\"Der MotivFinder\",\"name\":\"Wolfgang Nestler\",\"text\":\"The partnership with ProvenExpert was a real win! More visibility and authenticity - a huge plus for our image.\"}]},\"tour\":{\"advantage1\":\"are more likely to use a local business if it has at least a 4-star rating.\",\"advantage2\":\"of consumers trust online reviews as much as personal recommendations.\",\"advantage3\":\"increase in revenue for businesses with excellent reputations.\",\"advantage3Number\":\"49%\",\"customerLogoTitle\":\"More than 2,001,200 businesses are already gaining an advantage with a professional review profile.\",\"card1\":\"Spread positive reviews\",\"card1-subtitle1\":\"\u003cbold\u003eReview amplifier:\u003c/bold\u003e Transform reviews into appealing social media posts.\",\"card1-subtitle2\":\"\u003cbold\u003eSocial Proof Power:\u003c/bold\u003e Build credibility, trust and brand awareness.\",\"card2\":\"Safeguard your reputation\",\"card2-subtitle1\":\"\u003cbold\u003eMaintain full control:\u003c/bold\u003e Get notified about new reviews in real-time.\",\"card2-subtitle2\":\"\u003cbold\u003eSafeguard your image:\u003c/bold\u003e Report slanderous and fake reviews.\",\"card3\":\"Build a strong employer brand\",\"card3-subtitle1\":\"\u003cbold\u003eBe the top choice:\u003c/bold\u003e Collect and showcase employee reviews from across the web.\",\"card3-subtitle2\":\"\u003cbold\u003eAttract top talent:\u003c/bold\u003e Showcase your company culture with EmployerSeal.\",\"metadata\":{\"description\":\"The ProvenExpert product tour - what we do and how we can help your business.\",\"title\":\"Product Tour | ProvenExpert.com\"},\"subtitle1\":\"REPUTATION MANAGEMENT\",\"subtitle10\":\"\u003cbold\u003eAutomated Requests:\u003c/bold\u003e Automate review requests to streamline collection.\",\"subtitle11\":\"\u003cbold\u003eValuable Insights:\u003c/bold\u003e Gain valuable insights to enhance customer satisfaction and loyalty.\",\"subtitle12\":\"\u003cbold\u003eStand out in search:\u003c/bold\u003e Automatically display reviews as Google Stars in search results.\",\"subtitle13\":\"\u003cbold\u003eSEO Advantage:\u003c/bold\u003e Improve local search rankings and visibility.\",\"subtitle14\":\"\u003cbold\u003eInstant Trust:\u003c/bold\u003e Star ratings draw attention and inspire action encouraging engagement.\",\"subtitle15\":\"\u003cbold\u003eExpand your footprint:\u003c/bold\u003e Integrate more than 60 \u003chighlight\u003einfluential business directories\u003c/highlight\u003e\",\"subtitle16\":\"\u003cbold\u003eBe found:\u003c/bold\u003e Increase visibility and attract customers searching for businesses like yours.\",\"subtitle17\":\"\u003cbold\u003eTargeted reach:\u003c/bold\u003e Appear where your audience is looking, driving local leads and traffic\",\"subtitle18\":\"Build your exceptional online reputation and acquire new customers on the fly.\",\"subtitle19\":\"Try ProvenExpert for free - no credit card required.\",\"subtitle2\":\"With ProvenExpert you are in full control of your reputation: collect, aggregate, respond to, and display customer reviews from all over the web in a single profile.\",\"subtitle3\":\"Display your reviews for instant trust \u0026 transparency.\",\"subtitle4\":\"Bundle reviews from over 470 different platforms.\",\"subtitle5\":\"Add backlinks of your website.\",\"subtitle6\":\"\u003cbold\u003eTrust amplifier:\u003c/bold\u003e Add your rating seal of choice to your website, email signature, and marketing materials.\",\"subtitle7\":\"\u003cbold\u003eReal-time updates:\u003c/bold\u003e Your seal automatically displays the latest reviews and star ratings.\",\"subtitle8\":\"\u003cbold\u003eConversion driver:\u003c/bold\u003e Seal of trust drives website traffic and fosters leads.\",\"subtitle9\":\"\u003cbold\u003eFeedback Collection:\u003c/bold\u003e Effortlessly gather feedback with Customizable surveys sent via Email, WhatsApp, or QR Code.\",\"title1\":\"Leverage your customer voices and become the customer favorite\",\"title2\":\"Show the world who you are\",\"title3\":\"Showcase your credibility\",\"title4\":\"Unlock the power of customer feedback\",\"title5\":\"Outshine your competition\",\"title6\":\"Be found where it matters\",\"title7\":\"More features that will spiral your success\",\"title8\":\"Start a 30-day free trial now!\",\"subtitle20\":\"\u003cbold\u003eDirect customer feedback:\u003c/bold\u003e With the ReviewButler app, you collect reviews right when the customer experience is still fresh – immediately after an appointment, conversation, purchase, or consultation.\",\"subtitle21\":\"\u003cbold\u003eEasy on smartphone or tablet:\u003c/bold\u003e Customers can submit their feedback instantly via the app. This keeps the review process simple and reduces follow-ups by email or phone.\",\"subtitle22\":\"\u003cbold\u003eCloser to your customers:\u003c/bold\u003e In a personal conversation, the connection with the customer is already there. The ReviewButler app makes it easy to use this moment and gather honest feedback on the spot.\",\"subtitle23\":\"\u003cbold\u003eMore personality in your profile:\u003c/bold\u003e Embed Spotify content such as podcasts, playlists, or DJ sets directly into your ProvenExpert profile and show visitors more than just reviews.\",\"subtitle24\":\"\u003cbold\u003eMore relevant for audio creators:\u003c/bold\u003e Especially for podcasters, DJs, coaches, speakers, and creative service providers, it becomes visible what you do, how you sound, and what you stand for.\",\"subtitle25\":\"\u003cbold\u003eLonger profile visits:\u003c/bold\u003e Audio content gives visitors an extra reason to spend more time on your profile – and creates closeness before the first contact happens.\",\"subtitle26\":\"\u003cbold\u003eInstant review access:\u003c/bold\u003e Customers can open your review form in seconds by tapping their phone on the NFC stand or scanning the QR code.\",\"subtitle27\":\"\u003cbold\u003eMore feedback at the right moment:\u003c/bold\u003e Encourage customers to share their experience while it is still fresh and top of mind.\",\"subtitle28\":\"\u003cbold\u003eBuild trust with authentic reviews:\u003c/bold\u003e Turn every visit into valuable customer feedback that strengthens your online reputation.\",\"subtitle29\":\"\u003cbold\u003eShow concrete offers:\u003c/bold\u003e Present services, products, courses, packages or properties directly on your ProvenExpert profile.\",\"subtitle30\":\"\u003cbold\u003eTurn trust into action:\u003c/bold\u003e Add titles, descriptions, prices, images, categories and target links so visitors can quickly find the right next step.\",\"subtitle31\":\"\u003cbold\u003eStronger profile engagement:\u003c/bold\u003e Give potential customers a browsable showcase that can lead directly to your website, offer page or contact form.\",\"title10\":\"Show who is behind your offer\",\"title11\":\"Turn every visit into a review\",\"title12\":\"Showcase your offers directly on your profile\",\"title9\":\"Collect reviews on-site with the app\"},\"whyProvenExpert\":{\"brochure\":{\"button\":\"Download now\",\"description\":\"Find out how you can enhance your reputation, get more new customers, and improve your revenue. You'll find all the details in our product brochure, available as PDF for download.\",\"title\":\"Why customer ratings?\"},\"buildReputation\":{\"description1\":\"Chances are, customers are already out there reviewing your products and services, whether you want them to or not. Leaving your online reputation to chance is a dangerous game, which is why it's so important to play an active role in how potential customers perceive your business.\",\"description2\":\"Feedback programs let you successfully manage your online reputation.\",\"title\":\"Build your online reputation\"},\"hero\":{\"subtitle\":\"Using customer feedback to acquire new customers and generate leads.\",\"title\":\"How customer reviews benefit your business\"},\"joinCta\":{\"button\":\"Sign up now\",\"description\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Join now for free and get started!\"},\"loyalty\":{\"description1\":\"Feedback programs are an excellent way to improve customer loyalty. They keep your customers satisfied, provide reminders about your products and services, and promote repeat purchases.\",\"description2\":\"Feedback programs create loyal customers and keep the spotlight on you and your business.\",\"title\":\"More customer loyalty\"},\"metadata\":{\"description\":\"Find out how you can improve your reputation and get more new customers using customer feedback.\",\"title\":\"How Customer Reviews Benefit Your Business\"},\"newsletter\":{\"button\":\"Subscribe\",\"description\":\"Interested in tips, tutorials, and info on customer reviews and ProvenExpert.com? Subscribe to our newsletter to get the goods!\",\"placeholder\":\"Email address\",\"title\":\"Headline for newsletter\"},\"positiveFeedback\":{\"description1\":\"Dissatisfied customers are much quicker to the punch than satisfied ones when it comes to expressing their opinion. Actively collecting customer feedback lets you bring your satisfied customers into the mix to act as ambassadors for your products and services.\",\"description2\":\"Feedback programs let you leverage the power of satisfied customers to promote your business.\",\"title\":\"More positive feedback\"},\"proactive\":{\"description\":\"Customer feedback programs are a great way to keep in touch with your customers, build your online reputation, and boost revenue.\",\"title\":\"Why you should be proactive about collecting customer feedback\"},\"why\":{\"description\":\"Customer reviews are more trustworthy than advertising, can reach thousands of potential customers, and help drive more sales. All in all, they are an exceptionally effective marketing instrument.\",\"reach\":{\"descriptionBold\":\"Customer reviews expand your potential customer base multiple times over.\",\"descriptionPart1\":\"Thanks to the power of the Internet, online customer reviews are able to reach considerably more potential customers than traditional word-of-mouth marketing — customers who are interested in the types of products or services you offer and who are all already looking to make a purchase.\",\"title\":\"Reach more potential customers\"},\"satisfaction\":{\"descriptionBold\":\"Customer reviews drive sales by communicating high levels of customer satisfaction.\",\"descriptionPart1\":\"Today, pricing alone isn't enough to bring in new business. Consumers place just as much importance on credibility, transparency, quality, and top-notch customer service. Customer reviews let potential customers know you've got it where it counts.\",\"title\":\"Customer satisfaction makes the sale\"},\"title\":\"Why you should be using customer review platforms.\",\"trust\":{\"descriptionBold\":\"Customer reviews boost trust in your products, services, and company as a whole.\",\"descriptionPart1\":\"of consumers trust customer reviews just as much as they trust personal recommendations. 89% even check online reviews to compare them with recommendations from friends.\",\"linkText\":\"85%\",\"title\":\"Customer reviews generate trust\"}},\"whyUse\":{\"allInOne\":{\"descriptionBold\":\"Monitor your online reputation and display all your reviews — with ProvenExpert.\",\"descriptionPart1\":\"With ProvenExpert, all your incoming customer reviews are combined and aggregated in your profile and rating seal to save you time, provide you with an effective overview, and keep you up to date around the clock.\",\"title\":\"All reviews in one place\"},\"dataSovereignty\":{\"descriptionBold\":\"With ProvenExpert, you've got the power of German data protection on your side and the freedom to manage your data the way you see fit.\",\"descriptionPart1\":\"When it comes to your data, you're the one calling the shots. Your customer feedback doesn't go public unless you say so, and incoming reviews can be used exclusively for internal purposes. Plus, all your data is securely stored on German servers.\",\"title\":\"Data sovereignty\"},\"description\":\"ProvenExpert gives you control over your customer feedback, combined with the power of privacy protection \\\"Made in Germany\\\"\",\"title\":\"Why you should be using ProvenExpert.com\",\"yourFeedback\":{\"descriptionBold\":\"ProvenExpert lets you remain flexible and independent with your customer feedback.\",\"descriptionPart1\":\"We want to help you get the most out of your customer feedback. With ProvenExpert, there's no limit on how you can use the reviews you receive, and you can take your feedback with you free of charge should you decide we aren't the right fit for you.\",\"title\":\"Your customers. 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And more sales.\"},\"newsletter\":{\"hero\":\"Newsletter hero\",\"illustration\":\"Newsletter illustration\"},\"ourTeam\":{\"team\":\"ProvenExpert team\"},\"press\":{\"newsroom\":\"Newsroom\"},\"pressMailingList\":{\"hero\":\"Press mailing list\"},\"pressMaterial\":{\"background\":\"Press materials background\",\"correct\":\"Correct\",\"incorrect\":\"Incorrect\",\"logoBlack\":\"ProvenExpert logo black\"},\"productTour\":{\"hero\":\"Hero\"},\"ratingSeals\":{\"seal\":\"ProvenExpert rating seal\"},\"reviewGuidelines\":{\"heroBackground\":\"Review guidelines hero background\"},\"shared\":{\"emailSent\":\"Email sent\",\"imagePlaceholder\":\"Image\",\"stillHaveQuestions\":\"Still have questions\"},\"testimonials\":{\"customerReviews\":\"Customer reviews\"},\"yourAdvantages\":{\"onlineDemo\":\"Online demo\"}},\"awards\":{\"bestseller\":{\"button\":\"View sample profile\",\"customers\":\"Over 870,000 customers\",\"description1\":\"manage their online reputation with ProvenExpert every day. Around 1,000 new ProvenExperts are added every day -\",\"description2\":\"On average, our active partners gain two new customers per month, who in turn stay with us for an average of 7 years. As you can see: ProvenExpert is one of the most popular and fastest growing online reputation solutions.\",\"description3\":\"Thanks to the lifetime commission, your passive income will quickly become a comfortable cushion.\",\"earnings\":\"Per customer and per year you earn on average 71,70 €.\",\"title\":\"ProvenExpert is a bestseller\",\"trend\":\"and the trend is rising.\",\"yearly\":\"With two new customers per month, that's a whopping 1,720.80 € in the first year!\"},\"faq\":{\"a1\":\"The awards are another way to show the opinion of delighted customers. They represent your exceptionally good service. They are a symbol of your proactive approach to customer feedback and that should be celebrated!\",\"a2\":\"To qualify for an award, the criteria must be met over the last 12 months. The awards are given on a daily basis in relation to the last 12 months and reflect the current calendar year. The profile badge (digital profile sticker), certificate and analog sticker are therefore marked with the current year. There is no deadline by which a service provider must have qualified. Those who meet the criteria (based on the last 12 months) can order their award. Awards for which you qualify can be reordered or ordered multiple times.\",\"a3caption\":\"ProvenExpert awards\",\"a3list1\":\"A \\\"TOP Service Providers\\\"-, \\\"TOP Recommendation\\\", or \\\"Customers' Choice\\\" sticker\",\"a3list2\":\"An award badge that can be added to your company website\",\"a3list3\":\"A printed certificate (only for \\\"TOP Service Providers\\\" and \\\"TOP Recommendation\\\")\",\"a3p1\":\"A profile badge (digital sticker) is automatically added to the profile pages of award-winning service providers, indicating the award in a prominent place. You can also integrate this digital award badge on your website. In addition, every award-winning service provider from Germany can order an advertising package to also promote their award in sales and business premises, on company vehicles, company websites or in printed materials such as brochures, flyers and business cards. To order, go to Reputation Boost \u003e Awards \u003e Order your Award in your profile menu. The promotional package includes:\",\"a3subcaption\":\"Detailed profile view with badges \\\"TOP Service Providers\\\" and \\\"TOP Recommendation\\\".\",\"a4\":\"Including awards digitally or making them visible on your business premises signals to consumers your outstanding performance and your customers' high level of satisfaction with you as a service provider. As an award-winning service provider, you therefore have the opportunity to market yourself even better and stand out from the competition - not only online but also offline.\",\"a5\":\"You can find an overview of the criteria you must meet to qualify for an award further up on this page. Note that the minimum number of reviews received is based on the last 12 months. Reviews older than 12 months will not be considered. Also, all reviews on your profile must be published.\",\"a6\":\"The stickers and certificates are only sent out to service providers who meet all the above criteria, and therefore cannot be purchased. A list of the criteria to be met can be found further up this page. Awarded service providers who need additional stickers or certificates can request them for a small fee. If you are located in Germany simply use the ordering process in your user account: go to Reputation Boost \u003e Awards in the side menu and select the award you want to reorder. If you are located outside of Germany please request your awards with our Customer Success Team: \u003cemail\u003esupport@provenexpert.com\u003c/email\u003e\",\"q1\":\"Why do you give out these awards?\",\"q2\":\"How and how often are the awards given out?\",\"q3\":\"What do service providers who win an award get?\",\"q4\":\"What are the benefits of winning an award?\",\"q5\":\"Why haven't I received an award?\",\"q6\":\"Can I buy stickers?\",\"subtitle\":\"Find answers to common questions about ProvenExpert awards\",\"title\":\"FAQ\"},\"hero\":{\"subtitle\":\"Top Service Provider — Top Recommendation — Customers' Choice\",\"title\":\"ProvenExpert awards\",\"title2\":\"top-rated service providers:\"},\"joinNow\":{\"button\":\"join now for free\",\"description\":\"Register now and start collecting customer feedback in under three minutes.\",\"title\":\"Join now and start collecting reviews for free!\"},\"metadata\":{\"description\":\"The ProvenExpert awards for service providers with top scores: \\\"TOP Service Providers\\\", \\\"TOP Recommendation\\\", and \\\"recommended by customers\\\".\",\"title\":\"The ProvenExpert Awards\"},\"requirements\":{\"customerChoice\":\"Customer Choice\",\"rating\":\"Rating: \\\"Excellent\\\"\",\"ratingDesc\":\"(4.5 stars or more)\",\"recommendation\":\"At least\",\"recommendationPercent\":\"95% of customer recommendation\",\"reviews\":\"25 customer reviews or more,\",\"reviewsDesc\":\"received in the last 12 months on ProvenExpert\",\"reviews25ExcludingSources\":\"At least 25 reviews in the last 12 months (excluding reviews from other sources)\",\"reviews50ExcludingSources\":\"At least 50 reviews in the last 12 months (excluding reviews from other sources)\",\"reviews50IncludingSources\":\"At least 50 reviews in the last 12 months (including reviews from other sources)\",\"title\":\"What does it take to be a top-rated service provider on ProvenExpert.com?\",\"topRecommendation\":\"Top Recommendation\",\"topService\":\"Top Service Provider\"},\"statistics\":{\"cookieDesc\":\"Cookie Runtime\",\"cookieRuntime\":\"85%\",\"earning\":\"143€\",\"earningDesc\":\"you can earn with only two new customers per month\",\"lifetime\":\"10-20%\",\"lifetimeDesc\":\"Lifetime commission, average 7 years customer loyalty\"},\"topRated\":{\"description\":\"With our awards, we honor the best service providers based on customer satisfaction and recommendation rate.\",\"title\":\"Top-rated service providers\"}},\"buttons\":{\"dashboard\":\"Dashboard\",\"exampleProfile\":\"Example profile\",\"getInTouch\":\"Get in touch\",\"getStarted\":\"Get started\",\"iWantThis\":\"I want this\",\"joinNow\":\"Join now for free\",\"joinOurDemo\":\"Join our demo\",\"learnMore\":\"Learn more\",\"login\":\"Log In\",\"makeAppointment\":\"Make a free appointment now\",\"seeMore\":\"See More\",\"signUpNow\":\"Sign up now\",\"takeProductTour\":\"Product tour\",\"tryOutNow\":\"Try out now\",\"viewAllBenefits\":\"Discover all features now\",\"viewAllTestimonials\":\"Read more customer stories\",\"viewRatingSeals\":\"View seal\",\"viewSampleProfile\":\"View sample profile\",\"viewSampleSurvey\":\"View sample surveys\",\"embedSpotify\":\"Embed Spotify\",\"moreInfo\":\"More info\"},\"by now over\":\"By now over\",\"contact\":{\"form\":{\"externalFormDescription\":\"At this point you will find external content. You can display the form with one click.\",\"externalFormTitle\":\"External content - form\",\"externalMapsTitle\":\"External content from Google Maps\",\"privacyNotice\":\"I agree to external content being displayed to me. Personal data may be transmitted to third-party providers. More\",\"privacyPolicy\":\"about this in our Privacy Policy\",\"privacyPolicyLink\":\"Privacy Policy\",\"showContent\":\"Show content\",\"title\":\"Your request\"},\"hero\":{\"subtitle\":\"Use the contact form below to get in touch with us. We will get back to you as soon as possible.\",\"title\":\"Questions? Requests? Ideas?\"},\"metadata\":{\"description\":\"Have questions? Suggestions for improvement? Something not working properly? Get in touch with us! We'll handle your request right away.\",\"title\":\"Contact | ProvenExpert.com\"}},\"cta\":{\"wantToUse\":{\"description\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Want to use ProvenExpert for your business?\"}},\"customerReviews\":{\"cta\":{\"button\":\"JOIN NOW\",\"subtitle\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Collect customer feedback now for free!\"},\"hero\":{\"subtitle\":\"Why online customer reviews are crucial for your Google ranking, conversion rates, and revenue\",\"title\":\"Boost your business with customer reviews\"},\"intro\":\"Online customer reviews are more than just feedback—they are a cornerstone of your online reputation. Customer reviews and ratings have become overwhelmingly digital and have established themselves as a crucial element of online marketing. They have become a major feature in shaping consumer behavior and business strategies globally. In the era of digital consumerism, \u003cplatformsLink\u003ereviews on platforms\u003c/platformsLink\u003e like ProvenExpert.com, Yelp, and Google not only influence consumer decisions but also affect your Google ranking and overall digital presence.\",\"metadata\":{\"description\":\"How customer reviews can increase your conversion rate and revenue and boost your Google rankings.\",\"title\":\"Customer Reviews | ProvenExpert.com\"},\"quote1\":{\"author\":\"Charles Lazarus (*1923), entrepreneur, Founder of Toys'R'Us\",\"text\":\"Most of the things we learn, we learn from our customers.\"},\"section1\":{\"para1\":\"Customer reviews are pivotal not only in \u003cbold\u003ebuilding trust and credibility\u003c/bold\u003e, but they also have a significant impact on profitability. Real feedback from customers can be incredibly valuable for any business. \u003cdataLink\u003eData\u003c/dataLink\u003e reveals that companies with a higher volume of reviews see a 54% increase in revenue. Simple advertising taglines alone are insufficient to build the necessary trust to attract new clients, particularly in competitive fields where every player offers similar products and services. To differentiate your business and cultivate trust with potential customers, it's essential to \u003cbold\u003eleverage the power of customer feedback\u003c/bold\u003e. After all, product evaluations and endorsements directly reflect the level of \u003csatisfactionLink\u003ecustomer satisfaction\u003c/satisfactionLink\u003e.\",\"para2\":\"Aggregating your reviews and ratings from different platforms and displaying them on your Google search listing (Google star rating) is an effective way to quickly communicate your customer satisfaction levels and \u003cbold\u003egenerate trust\u003c/bold\u003e.\",\"para3\":\"Google values unique, user-generated content, including customer reviews, recognizing them with \u003cbold\u003ehigher search rankings\u003c/bold\u003e. This elevated visibility means more potential customers and, ultimately, increased sales.\",\"title\":\"1. How do customer reviews affect Google rankings and conversion rates?\"},\"section2\":{\"para1\":\"Despite the clear benefits, many companies still shy away from actively soliciting customer reviews due to fears of negative feedback. However, the truth is that consumer opinions are being formed and shared whether you engage or not. Platforms like yelp.com automatically gather information about businesses from directories and create pages where customers can leave ratings and reviews of their own accord. These ratings then end up on Google and can either speak well of a company or suggest that consumers steer clear — all of this without the company having to lift a finger. The problem in letting reviews and ratings handle themselves is that the company's public image is then defined by a mere handful of reviews. Taking control of this process helps you mitigate the effects of negative reviews and enhances your \u003cbold\u003epublic image\u003c/bold\u003e.\",\"para2\":\"Implementing a straightforward and accessible method for customers to leave feedback, like simple star ratings, significantly increases the volume of positive reviews, which in turn drives more business. According to a \u003cstudyLink\u003estudy\u003c/studyLink\u003e, 95% of consumers read online reviews before making a purchase. Besides, \u003cconsumersLink\u003e53% of consumers\u003c/consumersLink\u003e view product ratings and reviews as the \u003cbold\u003emost important factor in the online shopping experience\u003c/bold\u003e.\",\"para3\":\"Implementing a straightforward and accessible method for customers to leave feedback, like simple star ratings, significantly increases the volume of positive reviews, which in turn drives more business. A list of simple ways to collect customer feedback is available in the \u003cblogLink\u003eProvenExpert blog\u003c/blogLink\u003e.\",\"title\":\"2. Should I be active about collecting customer feedback?\"},\"section3\":{\"para1\":\"While a negative review might seem detrimental, it can be an unexpected asset. Nearly two-thirds of consumers trust businesses more when they see a \u003cbold\u003emix of good and bad scores\u003c/bold\u003e, as an unblemished record can appear suspicious. \u003cstudiesLink\u003eStudies\u003c/studiesLink\u003e point out that the absence of negative feedback leads 30% of consumers to doubt the authenticity of the reviews.\",\"para2\":\"Given that an estimated \u003camazonLink\u003e40% of reviews on Amazon are fabricated\u003c/amazonLink\u003e, it's understandable why shoppers might question the legitimacy of a flawless review score. This skepticism underlines the unexpected \u003cbold\u003evalue of negative reviews in reinforcing trust and perception of honesty\u003c/bold\u003e. They serve as evidence that a business is transparent and doesn't manipulate or silence public feedback. A balanced overall rating is, therefore, more trustworthy than purely uncritical praise.\",\"para3\":\"Moreover, when a business takes the time to address every review, positive or negative, it signals a commitment to valuing and acknowledging customer opinions. This approach not only enhances the trustworthiness of reviews but also strengthens the overall credibility of the business. If a company is alerted to an issue and can resolve it quickly, an unhappy customer is much more likely to return to the business.\",\"para4\":\"The question, then, is \\\"how should you deal with negative feedback?\\\" First of all, under no circumstance should you ignore it — failure to publicly respond to a negative review makes a bad impression on potential customers. Posting a response shows that you're open to criticism and that \u003cbold\u003eyour company is truly interested in making its products or services better\u003c/bold\u003e. According to a \u003creviewStudyLink\u003estudy\u003c/reviewStudyLink\u003e, 44.6% are more likely to visit a local business if the owner responds to negative reviews. You can find a helpful series of instructions for dealing with negative feedback \u003cnegativeGuideLink\u003ehere\u003c/negativeGuideLink\u003e.\",\"title\":\"3. How a negative review can be a boost for your business\"},\"section4\":{\"para1\":\"With the arrival of the Web 2.0 era came a massive increase in the amount of information available online. From e-commerce to local brick-and-mortar businesses, all sectors benefit from leveraging customer reviews to enhance their \u003cbold\u003eonline reputation\u003c/bold\u003e. \u003clocalStudiesLink\u003eStudies\u003c/localStudiesLink\u003e have shown that 88% of consumers use their smartphones to check the Internet for information about local businesses, and half of these visit the shops in question within one day.\",\"para2\":\"Even service providers that don't sell anything, or only operate on a pro bono basis, can be \u003cbold\u003efound on customer review platforms\u003c/bold\u003e. And while interest in customer reviews on the part of volunteer organizations is still limited, this sector stands to benefit from positive feedback and recommendations in a big way to boost awareness and attract new volunteers.\",\"title\":\"4. Which industries benefit the most from online customer reviews?\"},\"toc\":{\"item1\":\"How do customer reviews affect Google rankings and conversion rates?\",\"item2\":\"Should I be active about collecting customer feedback?\",\"item3\":\"How a negative review can be a boost for your business\",\"item4\":\"Which industries benefit the most from online customer reviews?\"}},\"customerSatisfaction\":{\"cta\":{\"button\":\"Start a survey now\",\"description\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Monitor customer satisfaction for free now!\"},\"hero\":{\"subtitle\":\"What customer satisfaction is, how you can influence it, and how it's measured.\",\"title\":\"Customer satisfaction\"},\"intro\":\"Satisfied customers are crucial to the success of any company, and they help generate new business at little to no extra cost. Achieving high customer satisfaction is essential for the growth and sustainability of any business—it is the cornerstone of acquiring and retaining customers without excessive expenses.\",\"metadata\":{\"description\":\"What customer satisfaction is, how you can influence it, and how it's measured.\",\"title\":\"Customer Satisfaction\"},\"quote\":{\"author\":\"Horst Skoludek/former spokesman of the board at the Carl Zeiss Foundation\",\"text\":\"If you're not in constant communication with your customers, you'll be quickly left out of the market conversation.\"},\"section1\":{\"para1\":\"Customer satisfaction is the gateway to cementing the loyalty of your clients. It's achieved when a product or service meets or surpasses the customer's expectations. Essentially, satisfaction occurs when the actual performance of a product or service aligns with or exceeds the anticipated performance. The customer compares their experience of a product or service (its actual performance) with their expectations of it (target performance). If their expectations aren't met, the customer will very likely be dissatisfied.\",\"para2\":\"The gap between expectation and experience dictates the level of dissatisfaction or satisfaction. Therefore, for customer retention that goes beyond the norm, exceeding expectations is key to transforming satisfaction into genuine enthusiasm for your offerings. Only then will the customers be willing to make repeat purchases or recommend a service provider to others.\"},\"section2\":{\"list1\":\"They are likely to recommend your products and services, effectively lowering your expenses for attracting new clientele through advertising.\",\"list1Label\":\"Word-of-Mouth:\",\"list2\":\"Moreover, a satisfied customer is often ready to pay a premium for your products and services, seeing the value in the association they have with your brand.\",\"list2Label\":\"Willingness to Pay More:\",\"list3\":{\"afterLink\":\"shows that over 90% of consumers are willing to spend more with businesses that provide seamless customer experiences.\",\"beforeLink\":\"Content customers are not only inclined to stay loyal and continue their patronage, but they also have a significant impact on enhancing your revenue.\",\"linkText\":\"Research\",\"richText\":\"Content customers are not only inclined to stay loyal and continue their patronage, but they also have a significant impact on enhancing your revenue. \u003clink\u003eResearch\u003c/link\u003e shows that over 90% of consumers are willing to spend more with businesses that provide seamless customer experiences.\"},\"list3Label\":\"Customer Lifetime Value:\",\"para1\":\"Amid economic downturns, market saturation, and fierce competition, the value of customer satisfaction has never been higher.\",\"para2\":{\"afterLink\":\"that high satisfaction leads to greater customer retention, higher lifetime value and a stronger brand reputation. It ranks as a top asset for any enterprise, with contented customers forming the pillar of a company's worth.\",\"linkText\":\"Research shows\",\"richText\":\"\u003clink\u003eResearch shows\u003c/link\u003e that high satisfaction leads to greater customer retention, higher lifetime value and a stronger brand reputation. It ranks as a top asset for any enterprise, with contented customers forming the pillar of a company's worth.\"},\"para3\":\"Increased Loyalty: Content customers are prone to repeat business and are more open to diversifying their purchases with your brand, leading to enhanced revenue and reduced costs associated with sales.\",\"para4\":{\"afterLink\":\"dissatisfied customers have the power to sway the opinions of an ever growing audience of potential customers.\",\"beforeLink\":\"However, the power and reach of negative feedback should not be underestimated. With the growing popularity of\",\"linkText\":\"customer review platforms\",\"richText\":\"However, the power and reach of negative feedback should not be underestimated. With the growing popularity of \u003clink\u003ecustomer review platforms\u003c/link\u003e, dissatisfied customers have the power to sway the opinions of an ever growing audience of potential customers.\"}},\"section3\":{\"list1\":\"A meager 18% of consumers are fully satisfied with the range of communication options available to them.\",\"list2\":\"Less than 20% believe the speed of issue resolution is highly effective.\",\"list3\":\"A mere 21% find it effortless to engage with companies.\",\"para1\":{\"aWord\":\"A\",\"afterLink\":\"by Zendesk indicates that this divide is more than anecdotal. Despite 60% of companies rating their customer service highly, a sizable 68% of consumers see ample room for improvement. Moreover, 54% feel customer service seems like a secondary concern for many businesses they patronize. Noteworthy insights from the report include:\",\"beforeLink\":\"While businesses strive to deliver effective and efficient customer service, there's often a gap between what companies believe satisfies customers and what customers actually experience.\",\"linkText\":\"Report\",\"richText\":\"While businesses strive to deliver effective and efficient customer service, there's often a gap between what companies believe satisfies customers and what customers actually experience. A \u003clink\u003eReport\u003c/link\u003e by Zendesk indicates that this divide is more than anecdotal. Despite 60% of companies rating their customer service highly, a sizable 68% of consumers see ample room for improvement. Moreover, 54% feel customer service seems like a secondary concern for many businesses they patronize. Noteworthy insights from the report include:\"},\"para2\":\"This is not the time for complacency, particularly as the caliber of customer service provided could be the determining factor in gaining repeat business or conceding to the competition. By dedicating time to truly comprehend what exemplary service means to your specific clientele, you can enact the essential changes. Doing so ensures that subpar service experiences don't hinder your progress.\",\"para3\":\"Extra services and gifts are the icing on the cake for satisfied customers. Such attractive extras are not expected by the customer, so they do not negatively impact customer satisfaction if a company or service provider lacks them. But if they're provided, it will create customer enthusiasm, and a company or service provider will be able to position itself favorably over the competition.\",\"para4\":\"A customer's value increases accordingly with his or her level of satisfaction — and there's always room for improvement. So, it's important to be able to find out how you can improve from the point of view of the customer, what your strengths and weaknesses are, and what growth potentials are waiting to be tapped into.\"},\"section4\":{\"list1\":\"Prevent disgruntled customers from switching to your rivals.\",\"list2\":\"Identify customer frustrations and figure out ways to refine your product, service, or the overall customer journey.\",\"list3\":\"Encourage repeat business by prioritizing customer contentment.\",\"list4\":\"Gauge and enhance your brand's reputation by assessing the likelihood of customers recommending your company.\",\"list5\":\"Foster customer trust by valuing and acting on their feedback.\",\"para1\":\"Imagine being the captain of a sinking ship, wouldn't you want to pinpoint exactly why it's happening? Similarly, tracking customer satisfaction is essential for understanding why your customers are (or aren't) happy, helping you address issues effectively.\",\"para2\":\"Moreover, monitoring customer satisfaction helps keep your business buoyant in several ways. Enhancing customer satisfaction not only aids in pinpointing, attracting, and nurturing loyal patrons but also in understanding your audience's needs through CSAT (customer satisfaction) scores. Adopting a data-driven stance towards customer satisfaction enables you to:\",\"para3\":\"Customer satisfaction is in constant fluctuation. It's not enough to measure satisfaction levels once and then assume that your measurements are accurate forever. Changes in customer satisfaction levels aren't necessarily always the fault of the company itself, but it's important nonetheless to know what the causes are in order to steer things back on course.\",\"para4\":\"For this reason, customers — including regulars — should be frequently asked to provide feedback on their level of satisfaction. Monitoring customer satisfaction like this not only serves to identify the causes of dissatisfaction, but to also identify them as early on as possible. In this sense, customer satisfaction analysis also works as a preventative measure to allow businesses to guarantee quality products and services.\"},\"section5\":{\"list1\":\"to delve into their experiences and ask for their input on how to elevate their satisfaction with your brand and product.\",\"list1Label\":\"Conduct customer interviews\",\"list2\":\"place them strategically on your website or send them via personalized, post-purchase emails. This initiates a direct line of communication with customers post-interaction.\",\"list2Label\":\"Employ surveys effectively;\",\"list3\":\"when debuting new features, updates, or website redesigns to capture customer reactions proactively. This allows you to address potential issues before they affect the user experience and sales.\",\"list3Label\":\"Implement focus groups\",\"para1\":\"Without direct feedback, understanding customer satisfaction or pinpointing desired updates for your product remains elusive. Engaging with customers and attentively hearing their feedback is pivotal for customer retention and building product devotion. Yet, without leveraging proper channels to listen to your customers, significant insights into customer journey obstacles, user frustrations, and potential enhancements might go unnoticed.\",\"para2\":\"Methods to proactively harvest customer insights across pivotal touchpoints in their journey:\",\"para3\":\"There are market research institutes and other external service providers that can create surveys for you, but you can also just as easily measure customer satisfaction on your own. Each option brings with it a unique set of advantages and disadvantages. Entrusting your survey to a market research institute is a convenient way to get high-quality customer satisfaction data, but this is a much more cost-intensive approach than doing it on your own. For this reason, many small and medium-sized businesses, service providers, and freelancers opt to measure customer satisfaction themselves, or they decide to simply do without.\",\"para4\":\"ProvenExpert.com offers a third option for those who'd rather not pay premium prices to have a market research institute conduct surveys for them, as well as for those who simply lack the know-how to create their own survey and get the results they need: competency-based online surveys. This approach utilizes customizable digital questionnaires and \u003clink\u003etemplates\u003c/link\u003e that require no experience or specialized knowledge to create. With ProvenExpert, creating and publishing surveys to collect sound customer satisfaction data is both easy and affordable.\"},\"sections\":{\"crucial\":\"Why is it crucial to measure and monitor customer satisfaction?\",\"how\":\"How do you satisfy a customer?\",\"measure\":\"How do you measure customer satisfaction?\",\"what\":\"What is customer satisfaction?\",\"why\":\"Why is customer satisfaction important?\"}},\"customerSurveys\":{\"cta\":{\"button\":\"SIGN UP NOW\",\"subtitle\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Join now for free and get started!\"},\"hero\":{\"placeholder\":\"please choose\",\"subtitle\":\"Industry-specific survey templates for collecting customer feedback\",\"title\":\"Customer Survey Templates\"},\"templates\":{\"advisors\":{\"button\":\"View sample profile\",\"description1\":\"There's nothing more convincing than recommendations from satisfied clients. Our surveys let you collect qualified feedback and reviews, identify your strengths and weaknesses, and leverage the advertising power of your top competencies.\",\"description2\":\"For example, tax consultants, legal consultants, business consultants, appraisers\",\"title\":\"Everything you want to know.\"},\"architecture\":{\"button\":\"View sample survey: Architecture\",\"description1\":\"Use our surveys to find out everything you want to know from your customers, as well as collect recommendations and reviews. Our survey analytics will show exactly what your strengths and weaknesses are.\",\"description2\":\"For example, architects, interior designers, and civil engineers\",\"title\":\"Customer survey: Architecture\"},\"automotive\":{\"button\":\"View sample survey: Automotive Trade\",\"description1\":\"ProvenExpert lets you park your customer feedback right where everyone can see it — on your website, your rating profile, in emails, social networks, or in your Google search results listing.\",\"description2\":\"For example, car dealerships, car salesmen, used car salesmen\",\"title\":\"Customer survey: Automotive Trade\"},\"beauty\":{\"button\":\"View sample profile\",\"description1\":\"Whether for nail design, cosmetics, make up, massages, or pedicures, whether in your own studio or salon or at your customers' homes — with our surveys for the beauty industry, you'll find out exactly what your customers are interested in.\",\"description2\":\"For example, cosmetic studios, salons, nail salons\",\"title\":\"Everything you want to know.\"},\"businessConsulting\":{\"button\":\"View sample survey: Business Consulting\",\"description1\":\"Your clients already know what they love about you. Now it's time to show your potential customers what you do best. Collect feedback from customers, generate trust in your counsel, and convince potential customers that your services are the best around.\",\"description2\":\"For example, consultants, strategy consultants, management consultants\",\"title\":\"Customer survey: Business Consulting\"},\"careFacilities\":{\"button\":\"View sample survey: Care Facilities\",\"description1\":\"Give your customers the feeling of being in good hands. Put your customer reviews to work for you to generate trust in your facility. Present your customer satisfaction level online and help potential customers make the right choice.\",\"description2\":\"For example, retirement homes, day nursery\",\"title\":\"Customer survey: Care Facilities\"},\"coaching\":{\"button\":\"View sample survey: Coaching\",\"description1\":\"Coaching the coach: take a piece of advice from someone else — your customers. Survey your clients to get valuable feedback on how you and your services are perceived and what your top competencies are.\",\"description2\":\"For example, business coaches, one-on-one coaches, career coaches\",\"title\":\"Customer survey: Coaching\"},\"construction\":{\"button\":\"View sample survey: Construction\",\"description1\":\"Use our online surveys to find out what your customers want and how satisfied they are with your products or services. Make lasting qualitative improvements to your business and start optimising your products and services to meet the needs of your customers.\",\"description2\":\"For example, construction companies, tile setters, landscaping companies\",\"title\":\"Customer survey: Construction\"},\"consulting\":{\"button\":\"View sample survey: Consulting\",\"description1\":\"Boost confidence in your expertise: survey your customers, identify your top competencies, and use customer feedback to generate transparency and trust in your consultancy services.\",\"description2\":\"For example, nutritionists, appraisers, HR consultants\",\"title\":\"Customer survey: Consulting\"},\"ecommerce\":{\"button\":\"View sample survey: E-Commerce\",\"description1\":\"The easy way to get feedback: our surveys take just under 60 seconds to make and less than 3 minutes to complete. 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And more sales.\",\"title7\":\"Join now for free and get started!\"},\"infiniteScroll\":{\"errorPrefix\":\"Error:\",\"noMoreItems\":\"No more items to load\",\"tryAgain\":\"Try Again\"},\"legalNotice\":{\"address\":{\"line1\":\"Expert Systems AG\",\"line2\":\"Quedlinburger Strasse 1\",\"line3\":\"10589 Berlin\",\"line4\":\"Germany\"},\"contact\":{\"email\":\"Email: info@provenexpert.com\",\"phone\":\"Tel: +49 (0)30 311 931 11\",\"title\":\"Contact\"},\"editorialResponsibility\":{\"city\":\"10589 Berlin\",\"name\":\"Veronica De Odorico\",\"street\":\"Quedlinburger Strasse 1\",\"title\":\"Editorial responsibility pursuant to Art. 50 AI Act\"},\"legal\":{\"registration\":\"Court of registration: Amtsgericht Berlin Charlottenburg, HRB 188499 B\",\"taxId\":\"Tax ID No.: 30/086/75086\",\"vatId\":\"VAT ID No.: DE281088433\"},\"management\":{\"ceo\":\"CEO: Remo Fyda (Chairman)\",\"chairman\":\"Executive Chairman: Jürgen Jaron\"},\"metadata\":{\"description\":\"The most important information about https://ProvenExpert.com and Expert Systems AG\",\"title\":\"Legal Notice | ProvenExpert.com\"},\"title\":\"Legal Notice\"},\"localeSwitcher\":{\"selectLabel\":\"Select language\"},\"metadata\":{\"description\":\"ProvenExpert\",\"title\":\"ProvenExpert\"},\"mobileMenu\":{\"closeLabel\":\"Close menu\",\"toggleLabel\":\"Toggle menu\"},\"navigation\":{\"advantages\":\"Advantages\",\"blog\":\"Blog\",\"enterprise\":\"Enterprise\",\"expertCompass\":\"ExpertCompass\",\"pricing\":\"Pricing\",\"testimonials\":\"Testimonials\",\"tour\":\"Tour\"},\"newsletter\":{\"content\":{\"emailPlaceholder\":\"Email*\",\"privacyNotice\":\"By clicking \\\"Subscribe,\\\" I accept the \u003cprivacyPolicy\u003eprivacy policy\u003c/privacyPolicy\u003e of ProvenExpert.\",\"subscribeButton\":\"Subscribe\",\"subtitle\":\"Simply enter your email address and click \\\"Subscribe\\\".\",\"title\":\"The latest news delivered straight to your inbox\"},\"hero\":{\"subtitle\":\"Your source for the latest on ProvenExpert.\",\"title\":\"The ProvenExpert Newsletter\"},\"metadata\":{\"description\":\"ProvenExpert newsletter - order now to stay in the know.\",\"title\":\"Newsletter | ProvenExpert.com\"}},\"notFound\":{\"backToHome\":\"Go to ProvenExpert home\",\"imageAlt\":\"The page you are looking for does not exist.\",\"message\":\"The page you are looking for could not be found.\",\"subtitle\":\"The page you are looking for does not exist.\",\"title\":\"Page not found\"},\"now up to\":\"Now up to\",\"onlineDemo\":{\"companies\":{\"title\":\"840,000+ companies \u0026 service providers rely on us\"},\"cta\":{\"button\":\"Try now\",\"subtitle\":\"No credit card necessary!\",\"title\":\"Experience our PREMIUM plan risk-free with a 30-day no-obligation trial!\"},\"hero\":{\"bullet1\":\"We will show you in a 30 min. demo tour how you can improve your online reputation and attract new customers.\",\"bullet2\":\"Learn how you can collect more reviews, increase your visibility in search engines and attract new customers.\",\"bullet3\":\"Ask questions if anything is unclear.\",\"cta\":\"Register now and experience ProvenExpert in action!\",\"title\":\"Discover ProvenExpert!\"},\"partners\":{\"title\":\"More than 800 partners recommend ProvenExpert\"},\"testimonial\":{\"company\":\"autima.de\",\"name\":\"René Tzschoppe\",\"text\":\"ProvenExpert offers me and my customers a technically advanced solution with which you can build an unbeatable reputation and present it convincingly. 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Our team of 50 concept and graphic designers, web developers, and product and marketing professionals are based in Berlin, where they work on the development and expansion of our range of online services.\",\"title\":\"This is who we are. This is ProvenExpert.com.\"},\"careers\":{\"button\":\"See openings\",\"description\":\"We're looking for concept and graphic designers, web developers, software developers, online marketers, and more.\",\"title\":\"Career opportunities at ProvenExpert\"},\"careersSection\":{\"button\":\"View available positions\",\"description\":\"We're always looking for creative, dynamic, and committed people to join our team.\",\"title\":\"Careers at ProvenExpert.com\"},\"concept\":{\"description1\":\"Any business that wants to win new customers first has to attract their attention first - and reviews and ratings from satisfied customers are the best way to successfully market your services. 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And that's where ProvenExpert comes in: we make successful referral marketing simple.\",\"title\":\"Motivated by the success of our customers: The concept behind ProvenExpert.com\"},\"customerSuccess\":{\"button\":\"See for yourself\",\"title\":\"Even ProvenExpert itself leverages the power of feedback to successfully attract new business.\"},\"hero\":{\"subtitle\":\"Who we are, what we do and what motivates us.\",\"title\":\"It's All About Trust Review \u0026 ratings platform ProvenExpert.com:\"},\"metadata\":{\"description\":\"ProvenExpert.com is an online service provided by Expert Systems AG, a subsidiary established under BELLEVUE Investments GmbH \u0026 Co. 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For those who need to go the extra mile, we offer a reasonably priced monthly version, which you can cancel at a month's notice.\",\"title\":\"Pricing and Features | ProvenExpert.com\"},\"plans\":{\"basic\":{\"button\":\"Join Now\",\"name\":\"BASIC\",\"period\":\"/mth*\",\"price\":\"$$49.99\",\"yearlyPrice\":\"$$29.99/mth with yearly payment\"},\"free\":{\"button\":\"Join Now\",\"description\":\"This package is free of charge\",\"name\":\"FREE\",\"period\":\"/mth*\",\"price\":\"$$0\"},\"monthly\":\"Monthly\",\"plus\":{\"button\":\"Join Now\",\"mostPopular\":\"MOST POPULAR\",\"name\":\"PLUS\",\"period\":\"/mth*\",\"price\":\"$$99.99\",\"yearlyPrice\":\"$$49.99/mth with yearly payment\"},\"premium\":{\"button\":\"Join Now\",\"description\":\"This package is free of charge\",\"name\":\"PREMIUM\",\"period\":\"/mth*\",\"price\":\"$$199.99\"},\"saveAnnually\":\"Save up to 50% when you pay annually\",\"startFreeTrial\":\"start a free trial\",\"unlockPremium\":\"Unlock One Month of Premium Access\",\"yearly\":\"Yearly\"},\"priceLabels\":{\"perMonth\":\"/mth*\",\"perMonthWithYearly\":\"per month\",\"perYear\":\"/year*\",\"save\":\"save\",\"unlimited\":\"unlimited\"},\"seeAllFeatures\":\"See all features\",\"tiers\":{\"basic\":{\"cta\":\"Join Now\",\"name\":\"BASIC\"},\"free\":{\"cta\":\"Join Now\",\"description\":\"This package is free of charge\",\"name\":\"FREE\"},\"plus\":{\"cta\":\"Join Now\",\"highlightLabel\":\"MOST POPULAR\",\"name\":\"PLUS\"},\"premium\":{\"cta\":\"Join Now\",\"name\":\"PREMIUM\"}},\"toggleFeatures\":\"See all features\",\"toggleFeaturesLess\":\"Show less features\",\"tryDemo\":{\"button\":\"Make a free appointment\",\"description\":\"Would you like to find out why more than 699,400 services are already using ProvenExpert successfully? Make a free appointment for an individual online demo and we will tell you all about it!\",\"title\":\"Want to give it a try? Anytime!\"},\"visibility\":{\"button\":\"Learn more\",\"description\":\"Say goodbye to time-consuming updates! Manage all your listings in one place with our simple and intuitive dashboard. Be in over 60 business directories and platforms with just 1 click. Rank higher and drive more organic traffic to your profile thanks to an on-point SEO optimization.\",\"description2\":\"Make your company visible on the digital map! Available in Germany \u0026 Switzerland.\",\"title\":\"Maximize your online visibility\"}},\"privacyPolicy\":{\"cookieSettings\":\"Open cookie settings\",\"intro\":\"Thank you for your interest in our company. The protection of your data is important to us, so we have made it our mission to safeguard and protect your data and your rights in relation to data.\",\"metadata\":{\"description\":\"Privacy policy and consent on data usage by https://ProvenExpert.com\",\"title\":\"Privacy Policy\"},\"part1\":{\"address\":\"Expert Systems AG\\nQuedlinburger Str. 1\\n10589 Berlin\\nGermany\",\"contact\":\"E-Mail: \u003cemail\u003eprivacy@provenexpert.com\u003c/email\u003e\\nWebsites: All Expert Systems AG websites and services\",\"contactPerson\":\"Expert Systems AG\\nRemo Fyda\\nQuedlinburger Str. 1\\n10589 Berlin\\nGermany\",\"contactPersonContact\":\"E-Mail: \u003cemail\u003eprivacy@provenexpert.com\u003c/email\u003e\\nWebsites: All Expert Systems AG websites and services\",\"important\":\"Important:\",\"p1\":\"Personal data such as names, addresses, email addresses and telephone numbers are always processed in accordance with the General Data Protection Regulation, as well as with the country-specific data protection regulations relevant to us. This Privacy Policy contains information about the type of data that we collect, the extent to which we collect data and its purpose, and also about the rights that you have, provided that personal data has been collected or processed.\",\"p2\":\"In the context of our data protection declaration we use various legal and technical terms. Explanations can be found \u003clink\u003ehere.\u003c/link\u003e\",\"p3\":\"As the persons responsible for data processing, we have implemented numerous technical and organizational measures to ensure that the personal data processed by us is protected as completely as possible. Internet-based data transfer can however create security gaps, which means that absolute protection cannot be guaranteed. For this reason, you also have the option to communicate personal data to us through alternative methods, i.e. by telephone.\",\"p4\":\"This data protection declaration applies to the personal data of our customers and suppliers as well as visitors to our websites.\",\"p5\":\"The company (\\\"Expert Systems AG\\\" or \\\"we\\\") responsible for data processing within the meaning of the applicable data protection laws (including, among others, the Basic Data Protection Regulation (Regulation (EU) 2016/679) (the \\\"DSG-VO\\\") is the:\",\"p6\":\"We have designated a central contact person for all data protection-related questions to safeguard the interests of all those affected by data processing. You can reach us at:\",\"p7\":\"You can contact our contact person directly at any time with any questions and suggestions about data protection.\",\"p8\":\"Please note that this privacy policy may change from time to time. Please use this page to inform yourself, as we will publish any changes here. If you disagree with any aspect of our privacy policy, you may have certain statutory rights. These are described in the relevant section below.\",\"representative\":\"Represented by the Executive Board: Remo Fyda (Chairman).\",\"title\":\"Part 1 - Introduction\"},\"part2\":{\"customer\":{\"p1\":\"If you use our offers on www.provenexpert.com as a customer, the data we require from you depends on whether you are searching for companies or would like to publicly review a company you have already used.\",\"title\":\"Customer\",\"variant1\":{\"list\":[\"Searched industry\",\"Service location / postal code\",\"Description of the service you are looking for\",\"Desired date of service\",\"Name, email address and/or your phone number\"],\"p1\":\"In order to successfully assist you in your search for a service provider, we require the following information from you:\",\"title\":\"Variant 1: Your customer search request\"},\"variant2\":{\"list\":[\"Name of the reviewed company\",\"Information about the use of the service\",\"Your review\",\"Email address\",\"Your logfile\"],\"title\":\"Variant 2: Your customer review\"}},\"entrepreneur\":{\"linkText\":\"A more detailed description of the personal data we collect in this way can be found \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"If you use our offers on www.provenexpert.com as an entrepreneur, we require certain personal information from you, depending on whether you are interested in a free or a paid variant of our review offer.\",\"p2\":\"In concrete terms, this means:\",\"p3\":\"Insofar as you make use of paid services, we also collect and store your account information and/or credit card data.\",\"title\":\"Entrepreneur\"},\"p1\":\"What personal data you have to transmit to us depends on which of the offers on our website www.provenexpert.com you decide to use going forward.\",\"question\":\"Are you a visitor, entrepreneur or (potential) customer of a company?\",\"s2\":{\"customers\":{\"p1\":\"We generally only collect your personal data directly from you. Exception: If you are a member of an association or other organization with which we have a framework agreement, we may collect your data related to that organisation. We generally only collect your account information and/or credit card details directly from you.\",\"title\":\"Customer data:\"},\"entrepreneurs\":{\"p1\":\"We generally only collect your personal data directly from you. Exception: If you are a member of an association or other organization with which we have a framework agreement, we may collect your data related to that organisation.\",\"title\":\"General personal data of our users:\"},\"title\":\"2. From whom is personal data collected?\",\"visitors\":{\"p1\":\"When you visit the website, we automatically collect data using cookies in accordance with the cookie settings in your browser. We also collect information from you when you contact us through the websites, for example when you enter information on a contact form, chat, or comment on a post on our blog.\",\"title\":\"Visitors to our websites:\"}},\"s3\":{\"evaluators\":{\"p1\":\"When you submit a review, we collect your personal data to prevent misuse (e.g. through multiple reviews).\",\"title\":\"General personal data of the evaluators of our users and customers\"},\"title\":\"3. Why we collect personal data and what we use it for\",\"users\":{\"linkText\":\"More information about how we use your personal data can be found \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"We collect and use information about our customers (i.e. users) primarily to make sure that the contractual agreement between you and Expert Systems is properly implemented in order to ensure a smooth business relationship. For example, we need personal data to process orders and to provide the services you have ordered (service packages). A user account, which stores personal data, is required to use our products.\",\"p2\":\"We also partly require personal data from you in order to provide you with our services (such as customer support) in the best possible way.\",\"title\":\"General personal data of our users \u0026 Customer data\"},\"visitors\":{\"linkText\":\"More information about cookies, such as how we use them and which options are available to you can be found in in the section entitled \\\"Our Privacy Policy in detail\\\" \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"We use your data to to facilitate navigation on our website, for example to display offers and/or information, which we think will be of interest to you.\",\"title\":\"Visitors to our websites:\"}},\"s4\":{\"evaluators\":{\"p1\":\"We pass on your data exclusively for the purpose of enabling you to submit a rating (transfer to the Google Cloud Platform as a hosting service provider).\",\"title\":\"General personal data of the evaluators of our users and customers\"},\"title\":\"4. Disclosure of personal data\",\"users\":{\"linkText\":\"An overview of the categories of recipient to whom your personal data can be given can be disclosed in the section entitled \\\"Our Privacy Policy in detail\\\" \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"We pass on your data for the following purposes: (1) Primarily to ensure that you can use our product (e.g. transfer to the Google Cloud Platform as hosting service provider), (2) to payment service providers such as PayPal.\",\"title\":\"General personal data of our users \u0026 Customer data\"},\"visitors\":{\"p1\":\"Unless you specify otherwise, we can give your information to web analytics service providers, affiliate networks, marketing automation platforms and social media services, in order to ensure that you only receive appropriately targeted advertisements.\",\"p2\":\"In general, we reserve the right to also transmit your data to other countries outside of the EU or EEA. In this case, we will however ensure a minimum level of data protection corresponding to the GDPR level of protection, through the appropriate arrangements.\",\"title\":\"Visitors to our websites:\"}},\"s5\":{\"linkText\":\"More information about our basic procedures relating to storage of personal data can be found in the section entitled \\\"Our Privacy Policy in detail\\\" \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"The criteria for the duration of storage for personal data is the respective legal retention period, after which the data will be deleted. In addition to this, we save the respective data only provided that they are still necessary for the fulfillment of a contract.\",\"title\":\"5. Duration for which we store personal data\"},\"s6\":{\"p1\":\"Even if we already hold your personal data, you are entitled to various rights with regard to this information. If you would like to talk to us regarding this, please do not hesitate to contact us. We will make every effort to take care of your query as soon as possible and every case will be treated in accordance with applicable legal regulations. Please note that we may record our communication in order to better solve the issues raised by you.\",\"p2\":\"Insofar as we save your personal data, certain legal rights apply (the \\\"rights of the person affected\\\"), which we will outline here. More information about individual rights can be found \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"6. Rights of the person affected – which rights do you have in relation to your personal data stored by us?\"},\"s7\":{\"link1Text\":\"Use and application of third party tools and services on our websites\",\"linkText1\":\"An overview of third parties on our websites can be found here in the section entitled \\\"\u003clink\u003e{text}\u003c/link\u003e\\\".\",\"p1\":\"Our websites/web services use \\\"cookies\\\". Cookies are small text files that are saved on the hard drive of your PC (client) for a defined period.\",\"p10\":\"To ensure the data security of our visitors, it is necessary to allow first party cookies in order to use provenexpert.com .\",\"p11\":\"Third party cookies are set by a third party provider that has been authorized by Expert Systems AG, i.e. not by the actual website that you are currently viewing.\",\"p12\":\"By using these cookies, we can adjust our offers to best meet customer preferences and can make browsing our site as convenient as possible for you (advertising, conversion tracking and personalization).\",\"p13\":\"In addition, we use third party providers in order to collect online statistics (analytics) as a basis for measuring the success of our advertising offers and subsequently improving them.\",\"p14\":\"Even when cookies from third party providers are used, data is only accessed in an anonymized form.\",\"p15\":\"To manage cookies the service Cookiebot is used. You can use it to accept or reject the individual groups of cookies. To open its interface again you can use the link at the top of this page. You can learn more about Cookiebot \u003clink\u003efurther down this document\u003c/link\u003e.\",\"p16\":\"All essential services from our website/web services essentially work without the use of third party cookies.\",\"p17\":\"You may prevent the installation of cookies anytime by selecting the option \\\"Do not accept cookies\\\" in your browser. In addition, you can at any time delete cookies via your Internet browser or another software program. This can be done with any standard Internet browser.\",\"p2\":\"Most cookies we use are deleted at the end of the browsing session (known as session cookies).\",\"p3\":\"Other cookies stay on your computer and allow us to recognize your computer on your next visit ( (permanent or persistent cookies).\",\"p4\":\"Cookies usually contain a \\\"cookie ID\\\". This is a pseudonymized date in the form of a unique cookie identification.\",\"p5\":\"It consists of a series of characters that can be used to associate websites and the servers with a specific Internet browser (client) in which the cookie is saved.\",\"p6\":\"Cookies are generally distinguished into first and third party cookies.\",\"p7\":\"First party cookies will only be assigned by the website that you are currently on (for example, the website under the domain provenexpert.com).\",\"p8\":\"Expert Systems AG uses first party cookies for essential website functions, like for storing website settings, restoring sessions and for securing your session data.\",\"p9\":\"Within this process, access only occurs in impersonalized form and exclusively when you visit our website. Other websites cannot access this information.\",\"title\":\"7. Use of cookies\"},\"title\":\"Part 2 - Summary: Our Privacy Policy at a glance\",\"visitor\":{\"linkText\":\"For more information about what data we collect via cookies when you visit our websites, click \u003clink\u003ehere\u003c/link\u003e.\",\"p1\":\"We use cookies on our website.\",\"title\":\"Visitor\"}},\"part3\":{\"title\":\"Part 3: Our Privacy Policy in detail\"},\"part3a\":{\"s1\":{\"evaluators\":{\"p1\":\"When you create reviews, we generally store only your email address and the associated log file as inventory data. You also have the option to enter your first and last name, which we will also save.\",\"title\":\"General personal data of evaluators of our users and customers:\"},\"title\":\"1. What personal data do we collect?\",\"users\":{\"p1\":\"We collect some data about our customers and users that we require to deliver our products and implement contracts and for license management. We therefore require your name, your email address and country of residence in order to create a user account, which is then used to order service packages. The same information is collected when you register for our newsletter. We may also require further information from you (e.g. address, telephone number or date of birth) to order of services. You may also provide us with further data - this is optional. The specific data collected depends on the form or input mask used, or as requested by our support staff over the phone.\",\"p2\":\"If for any reason we require additional personal data from you, we will let you know.\",\"p3\":\"We analyze the use of our products with Google Analytics. Here, specific computer data (including your computer's hardware key, processor name etc.) is used to create a pseudonymized profile, which collects usage data in order to improve our products. For more information on this topic can be found \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"General personal data of our users \u0026 Customer data:\"},\"visitors\":{\"p1\":\"When normal Internet users visit our website, we save data to what are known as log files. Log files consist of the IP address assigned by the Internet service provider to the computer making the request for that session, as well as the name and version of the Internet browser being used to visit the website.\",\"p2\":\"We also use our own session cookies when you visit our website. The information we obtain from these include the type and version of your Internet browser, the website from which you came to our website, which pages you visited on our website, as well as the date and duration of your visit.\",\"title\":\"Visitors to our websites:\"}},\"s2\":{\"exception\":{\"p1\":\"If you are a member of an association or other organization with which we have a framework agreement, we may collect your data related to that organisation.\",\"title\":\"Exception:\"},\"p1\":\"We generally only collect your personal data directly from you.\",\"title\":\"2. From whom is personal data collected?\"},\"s3\":{\"a\":{\"p1\":\"We may send you information at regular intervals that we believe to be of interest to you, and also inform you of certain discounts and special offers to which you are entitled as a result of your business relationship with us.\",\"p2\":\"We require your consent for some aspects of these activities that are not covered by our legitimate interests (in particular for data collection using cookies and direct marketing to you through our digital channels). According to the circumstance, we will ask for your explicit consent via \\\"opt-in\\\" or silent consent via \\\"soft opt-in\\\" (see below).\",\"p3\":\"Consent via \\\"Soft opt-in\\\" is a specific form of consent that applies if you have had business dealings with us before (e.g. you have ordered a product from us or registered a domain with us) and we may advertise other products or services within this context. For consent via \\\"soft opt-in\\\", we will consider your consent as provided, as long as you do not withdraw it.\",\"p4\":\"You can revoke your consent at any time. For more information on this topic can be found \u003clink\u003ehere\u003c/link\u003e.\",\"p5\":\"Our advertising as a whole is based on entities that we consider to be especially helpful to our customers and users. However, we are aware that we do not always do things the right way for everybody. We may use your data to display you advertisements and other Expert Systems AG content on other websites, e.g. Facebook. If you do not wish your data to be used in this way, please change the cookie settings in your browser, as described above. Even if you deactivate advertisement cookies, it's possible that you may continue to receive Expert Systems AG advertisements. If this happens, it is because the advertisement is targeted towards an anonymous target group and not towards you specifically.\",\"title\":\"a) Advertising measures\"},\"b\":{\"p1\":\"We are dependent on protecting our intellectual property rights, not least for the purposes of being able to offer you our products and services at their usual standard of quality and at attractive prices.\",\"p2\":\"In order to enable you to use our products, a user account is necessary, where certain data must be obligatorily saved (name, email address and country).\",\"title\":\"b) Functionality of our products and protection of our intellectual property rights\"},\"c\":{\"p1\":\"In unusual cases, we may also use your personal data in order to assert, exercise or defend legal rights.\",\"p2\":\"We may use your personal data for these purposes if it corresponds with our legitimate interests. For more information on this topic and what that means can be found \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"c) Assertion, exercise or defence of legal claims\"},\"p1\":\"User data:\",\"p2\":\"In general, we use information about our users or customers in the following ways:\",\"title\":\"3. Why we collect personal data and what we use it for\"},\"s4\":{\"list\":[\"All company groups\",\"Tax authorities, audit authorities or other authorities, if we in good faith believe that we are required by law or other regulation to disclose such information\",\"External service providers that provide services in our name (including external email providers, auditors and accountants, technical support)\",\"Providers of external IT services and storage providers, if a corresponding arrangement exists\",\"Marketing technology platforms and suppliers\"],\"p1\":\"We may share your personal data with the following categories of people in a variety of ways and for a variety of purposes, as appropriate and in accordance with local laws and regulations:\",\"p2\":\"If in future we merge with or are acquired by another company (or should meaningful discussion about such a possibility take place), we may disclose your personal data to the (future) new company owners.\",\"p3\":\"In general, we reserve the right to also transmit your data to other countries outside of the EU or EEA. In this case, we will however ensure a minimum level of data protection corresponding to the GDPR level of protection, through the appropriate arrangements.\",\"title\":\"4. Disclosure of personal data\"},\"s5\":{\"p1\":\"We process and store personal data only for the period necessary to achieve the purpose of storage or as provided for by the European Directive and Regulation Provider or another legislator in laws or regulations to which we are subject.\",\"p2\":\"If the storage purpose no longer applies or if a storage period prescribed by the European Directive and Regulation Provider or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the legal regulations.\",\"title\":\"5. Duration for which we store personal data\"},\"s6\":{\"p1\":\"We will adopt all reasonable and appropriate measures to protect the personal information we have stored from misuse, loss or unauthorized access. To this end, we have taken a range of technical and organizational measures. This includes measures to deal with any suspected breaches of data.\",\"p2\":\"If you believe that your personal data has been misused or has been lost or has been accessed without authority, please inform us immediately. Our contact details can be found in Part 1 of this Privacy Policy.\",\"title\":\"6. How we protect your personal data\"},\"title\":\"A. Detailed information about the processing of user and customer data\"},\"part3b\":{\"intro\":\"As mentioned above, we collect a limited amount of data from visitors to our websites in order to facilitate navigation of our websites and to better manage the services that we offer to you. You can use our websites without having to provide any personal data. In certain cases (e.g. product activation etc.), processing of personal data may be required.\",\"s1\":{\"p1\":\"Our websites collect a variety of general data and information each time one of their pages is loaded. This general data and information is saved to our server log files. Data that may be collected includes (1) browser types used and their versions, (2) operating system used by the accessing system, (3) the website from which an accessing system reaches our websites (what is known as a \\\"referrer\\\"), (4) subpages on our websites that are accessed by an accessing system, (5) date and time of visit to websites, (6) an Internet Protocol Address (IP address) and (7) any other similar data and information, that could serve as hazard prevention in the event of an attack on our information technological systems.\",\"p2\":\"No conclusions are drawn about the person concerned during the use of this general data and information. This information is required in order to (1) correctly transmit the content of our website, (2) optimize content of and advertising for our website, (3) guarantee the permanent functional operability of our information technology systems and technology for our website, and (4) in the event of a cyber attack, provide law enforcers with necessary information for prosecution. This anonymously collected data and information is therefore evaluated by Expert Systems AG statistically and also with the aim of increasing data protection and data security in our company ultimately to ensure an optimum level of protection for the personal data processed by us. Anonymous server log file data are stored separately from all personal data provided by a person concerned.\",\"title\":\"1. General data and information collection\"},\"s2\":{\"p1\":\"You can register your personal data on several of our websites, for instance by signing up to our newsletter or setting up a user account (e.g. by activating an Expert Systems AG product). The specific personal data you submit to Expert Systems AG is dependent on the type of input mask used for registration. The personal data submitted by the person concerned will be collected and stored for the sole purpose of internal use and purposes by Expert Systems AG. We may arrange for disclosure to one or more contract processors, for example a telecommunications provider, who also uses the personal data exclusively for an internal use that is attributable to us.\",\"p2\":\"When registering on an Expert Systems AG website, the IP address provided by your Internet service provider (ISP), date and time of registration will also be stored. This data is stored against the background that the misuse of our services can only be prevented in this manner and that this data may enable committed criminal offences to be investigated. In some respects, the storage of this data is necessary for Expert Systems AG security reasons. This data will not be passed on to third parties unless required to do so by law or for the purpose of criminal prosecution.\",\"p3\":\"Registration by voluntarily submitting data also enables us to offer you content or services that may only be offered to registered users due to to the nature of the offer. Registered users are free to modify personal data submitted during registration or have them deleted in entirety from our database at any time, provided that it is no longer needed to fulfil the contract (e.g. if the contract term has not yet expired) or is subject to legal retention periods.\",\"p4\":\"Upon request, we will provide you at any time with information about which personal data we have stored about you. Our data protection officer is available as a contact person in this regard.\",\"title\":\"2. Registration on our website\"},\"s3\":{\"list\":[\"provide your the requested types of information (e.g. sendout of an email newsletter, provision of content in PDF format, attendance at events and webinars)\",\"to contact you about similar relevant offers and information from ProvenExpert.\"],\"p1\":\"On our website you have the possibility of providing personal information to us by filling out and submitting various forms. These information, e.g. your email address, name or phone number, are used by us to\",\"p2\":\"On each form, we will inform you explicitly before you submit the form, which particular types of information this entails.\",\"p3\":\"But submitting these forms on our website you agree to be contacted by us via email or by phone (where applicable) to provide you the aforementioned services. If you would like to revoke this consent you may do so anytime by using one of the unsubscribe links included in the footer of each of such emails and by updating your subscription preferences on the webpage that opens after clicking this link. You may also give us notice in writing to \u003cemail\u003esupport@provenexpert.com\u003c/email\u003e so we can do these adjustments of your preferences on your behalf.\",\"title\":\"3. Forms to provide information and services\"},\"s4\":{\"p1\":\"The Expert Systems AG newsletters contain what are known as tracking pixels. A tracking pixel is a miniature graphic embedded in emails in HTML format for the purposes of recording and analyzing log files. This enables us to conduct a statistic evaluation of the success or failure of our online marketing campaigns. On the basis of the technology used, we can recognize whether and when an email was opened by you and whether you clicked on the links within the email.\",\"p2\":\"Data collected in this manner is stored and evaluated on our account by CleverReach GmbH \u0026 Co. KG, Mühlenstraße 43, 26180 Rastede, in order to optimize newsletter distribution and modify the content of future newsletters further so that they match the interests of the person receiving the newsletter. Your data will not be disclosed to any third parties. You can revoke your declaration of consent, which was submitted separately, at any time. To do this, please contact our data protection officer.\",\"title\":\"4. Newsletter tracking\"},\"s5\":{\"p1\":\"To use the comment feature on our blog, we use the Disqus web service comment system. All personal and non-personal data generated (comments, links, usernames, passwords) or entered (email address, login details from third party providers) via the Disqus comment system will be sent to the web service's servers where they will be processed and stored. In this regard, the respective Disqus terms of use and policies apply and can be read \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"5. Blog comment feature\"},\"s6\":{\"p1\":\"We have integrated components from YouTube on our website. YouTube is an Internet video portal that allows video publishers to post video clips free of charge and other users to view, rate and comment on these free of charge.\",\"p2\":\"The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.\",\"p3\":\"Every time a page on this website operated by us is loaded and a YouTube component (YouTube video) has been integrated into it, the Internet browser on your information technological system is automatically prompted by the respective YouTube component to download a version of the corresponding YouTube component from YouTube. More information about YouTube can be found at \u003clink\u003ehttps://www.youtube.com/yt/about/en/\u003c/link\u003e. Within the context of this technical process, YouTube and Google are informed which specific subpage of our website you visit.\",\"p4\":\"Provided that you are logged into YouTube at the same time, YouTube recognizes which specific subpage of our website you are visiting when you load a subpage containing a YouTube video. This information is collected by YouTube and Google and associated with your respective YouTube account.\",\"p5\":\"YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged into YouTube at the same time as you access our website; this happens regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent this by logging out of your YouTube account before accessing our website.\",\"p6\":\"The data protection regulations published by YouTube, which can be found at \u003clink\u003ehttps://www.google.de/intl/en/policies/privacy/\u003c/link\u003e, provide information about the collection, processing and use of personal data by YouTube and Google.\",\"title\":\"6. YouTube Videos\"},\"s7\":{\"a\":{\"list\":[\"\u003cb\u003eGoogle Analytics (with anonymization function)\u003c/b\u003e\u003cbr /\u003eExpert Systems AG has integrated Google Analytics on these websites. Google Analytics is a web analysis service. Expert Systems uses an anonymization function for web analysis via Google Analytics, by which Google shortens and anonymizes the IP address of the internet connection of the data subject.\",\"\u003cb\u003eGoogle AdWords\u003c/b\u003e\u003cbr /\u003eGoogle AdWords is an internet advertising service that allows advertisers to place ads in Google search engine results as well as in the Google advertising network. Google AdWords allows an advertiser to specify certain keywords in advance, by means of which an ad is displayed in Google search results exclusively when the user retrieves a keyword-relevant search result from the search engine.\",\"\u003cb\u003eGoogle Optimize\u003c/b\u003e\u003cbr /\u003eGoogle Optimize is a service for conducting so-called A/B tests, especially in marketing.\",\"\u003cb\u003eGoogle Connect\u003c/b\u003e\u003cbr /\u003eYou have the option to register or log in with us using your Google Plus account credentials (so-called Google Plus Connect). If you use this option for user login via the Google Plus Connect button, Google Plus will transmit your email address, user ID and name to us. We use this data solely for the purpose of registration and login.\"],\"p1\":\"We use various services of Google, Inc. on our websites. The operator of Google Remarketing services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. The following services are integrated on our websites:\",\"title\":\"a) Google\"},\"b\":{\"list\":[\"\u003cb\u003eFacebook Plugins (Like \u0026amp; Share Button)\u003c/b\u003e\u003cbr /\u003ePlugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages.\",\"\u003cb\u003eFacebook Pixel / Remarketing / Custom Audiences\u003c/b\u003e\u003cbr /\u003eWithin our online offering, so-called \\\"Facebook Pixels\\\" of the social network Facebook are used. The Facebook Pixel enables Facebook to identify visitors to our offering as target groups for the display of advertisements, so-called \\\"Facebook Ads\\\".\",\"\u003cb\u003eFacebook Connect\u003c/b\u003e\u003cbr /\u003eYou also have the option to register or log in with us using your Facebook account credentials (so-called Facebook Connect function).\"],\"title\":\"b) Facebook\"},\"c\":{\"p1\":\"Expert Systems AG has integrated Microsoft Ads on this website. Microsoft Ads is an internet advertising service that allows advertisers to place ads in Microsoft search engine results as well as in the Microsoft advertising network.\",\"title\":\"c) Microsoft Ads\"},\"d\":{\"p1\":\"LinkedIn is a social network for building and maintaining professional business contacts. Expert Systems AG operates its own LinkedIn profile to advertise for open positions as well as to specifically promote Expert Systems products.\",\"title\":\"d) LinkedIn\"},\"e\":{\"p1\":\"You have the option to register or log in with us using your Xing account credentials (so-called Login with Xing).\",\"title\":\"e) Xing\"},\"f\":{\"p1\":\"Messagebird is an SMS service provider through which our customers can invite end users to their surveys via SMS.\",\"title\":\"f) Messagebird\"},\"g\":{\"p1\":\"FastBill Monsum provides us with an accounting system through which invoices are managed and created, and in which technical and personal master data for user accounts are stored.\",\"title\":\"g) Fastbill Monsum\"},\"h\":{\"p1\":\"Stripe, Inc. is our banking service provider that ensures all payment modalities for contractual fulfillment, such as the collection of invoice amounts via SEPA direct debit mandate or credit card.\",\"title\":\"h) Stripe, Inc.\"},\"i\":{\"p1\":\"PayPal S.à.r.l. is another banking service provider that processes the payment of invoices via PayPal.\",\"title\":\"i) PayPal S.à.r.l.\"},\"intro\":\"Expert Systems AG uses various services and tools from third party providers on its websites. A detailed list of these services and tools and their purpose can be found in our cookie declaration, which you can access via the 'Open cookie settings' link at the top of this page.\",\"j\":{\"p1\":\"CentralStation is a software for customer data management. Personal data such as communication data is stored here to enable quick and easy contact with customers.\",\"title\":\"j) CentralStation\"},\"k\":{\"p1\":\"Telekom is one of our hosting service providers and provides us with the servers we need to make our services available to you.\",\"title\":\"k) Telekom\"},\"l\":{\"p1\":\"We use CleverReach services to send mailings and newsletters with interesting information and offers to our users and customers.\",\"title\":\"l) CleverReach\"},\"m\":{\"p1\":\"Join.Me is used to allow interested parties and customers to participate in screen presentations and online meetings.\",\"title\":\"m) Join.Me\"},\"n\":{\"p1\":\"We use email and Office Software Cloud for internal work, but also to process service requests and orders.\",\"title\":\"n) Microsoft\"},\"o\":{\"p1\":\"This website uses Hotjar. Hotjar is a tool for analyzing your user behavior on our website. With Hotjar, we can record your mouse and scroll movements and clicks, among other things. Your IP address is anonymized immediately.\",\"title\":\"o) Hotjar\"},\"p\":{\"p1\":\"For marketing and optimization purposes, products and services from Lead Forensics are used on this website. Lead Forensics determines details of your organization, including phone number and web address, based on the imprint.\",\"title\":\"p) Lead Forensics\"},\"q\":{\"p1\":\"This website uses Oribi, a web analytics service from Oribi Ltd., USA. Oribi uses so-called cookies that enable an analysis of your use of the website.\",\"title\":\"q) Oribi\"},\"r\":{\"p1\":\"The Google Cloud Platform is one of our hosting service providers and provides us with the servers we need to make our services available to you.\",\"title\":\"r) Google Cloud Platform\"},\"s\":{\"p1\":\"Twilio SendGrid is a communications service provider for transactional and marketing emails and sends emails to customers on our behalf.\",\"title\":\"s) Twilio Sendgrid\"},\"suppliers\":{\"a\":{\"p1\":\"We use the online tool Cisionpoint as a PR management solution to manage our press distribution lists.\",\"title\":\"a) Cisionpoint\"},\"b\":{\"p1\":\"Trello is a web-based project management software that we use for planning projects.\",\"title\":\"b) Trello\"},\"c\":{\"p1\":\"Slack is a web-based instant messaging service that we use for direct communication within the team.\",\"title\":\"c) Slack\"},\"d\":{\"p1\":\"The online platform SocialHub gives us the opportunity to respond more quickly to social media conversations.\",\"title\":\"d) Social Hub\"},\"title\":\"Additional Service Providers\"},\"t\":{\"p1\":\"To ensure the best possible protection of your personal data and the best possible experience on our website, we have integrated an external tool (cookiebot.com) for managing cookies.\",\"title\":\"t) Cookiebot\"},\"title\":\"7. Use and application of third party tools and services on our websites\",\"tracking\":{\"a\":{\"p1\":\"This website uses Criteo, a service from Criteo SA, Paris. Criteo is a web analytics service that collects technical data about your browsing behavior to display personalized advertising to you.\",\"title\":\"a) Criteo\"},\"b\":{\"p1\":\"This website uses the Twitter Universal Tag from Twitter Inc. for tracking events and page views.\",\"title\":\"b) Twitter\"},\"c\":{\"p1\":\"This website uses the LinkedIn Insight Tag from LinkedIn Ireland. The LinkedIn Insight Tag is a re-targeting and analytics tool that causes a cookie to be placed in your web browser when you visit the ProvenExpert website.\",\"title\":\"c) LinkedIn Insight Tag and Matched Audiences\"},\"d\":{\"p1\":\"Expert Systems AG uses the services of The Reach Group GmbH, an agency for digital advertising formats.\",\"title\":\"d) The Reach Group\"},\"e\":{\"p1\":\"This website uses Quantcast services for user measurement and advertising purposes.\",\"title\":\"e) Quantcast\"},\"f\":{\"p1\":\"ADITION technologies AG is a technology provider for the delivery and optimized deployment of advertising materials.\",\"title\":\"f) ADITION Conversionpixel \u0026 Adition Retargetingpixel\"},\"g\":{\"p1\":\"Plista presents individual content and advertising recommendations to visitors of websites in the plista network.\",\"title\":\"g) Plista\"},\"h\":{\"p1\":\"We use Taboola on our website. This enables us to recommend content that matches your personal interests.\",\"title\":\"h) Taboola\"},\"i\":{\"p1\":\"AppNexus Inc. is an advertising technology company based in New York (US) that offers online auction infrastructure and technology for data management.\",\"title\":\"i) AppNexus\"},\"j\":{\"p1\":\"This website uses HubSpot, a service from HubSpot Inc., with which we cover various aspects of our online marketing, such as content management, email marketing and contact management.\",\"title\":\"j) HubSpot\"},\"title\":\"Tracking and Advertising Service Providers\"},\"u\":{\"p1\":\"Yext enables our customers to synchronize changes to their company data across multiple rating portals.\",\"title\":\"u) Yext\"}},\"s8\":{\"a\":{\"p1\":\"Expert Systems AG has integrated components from PayPal on its websites. PayPal is an online payment service provider.\",\"p2\":\"The European operating company of PayPal is PayPal (Europe) S.à.r.l. \u0026 Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.\",\"p3\":\"If you select 'PayPal' as a payment option in our online shop during the order process, your data is automatically transmitted to PayPal.\",\"p4\":\"The current privacy policy of PayPal can be found \u003clink\u003ehere\u003c/link\u003e.\",\"title\":\"a) PayPal\"},\"b\":{\"p1\":\"You enter your payment data (e.g. if you opt for a SEPA direct debit mandate or payment by credit card) on a separate website in your user account.\",\"title\":\"b) Other payment options\"},\"title\":\"8. Privacy policy for the payment methods offered\"},\"title\":\"B. Detailed information about the use of our websites\"},\"part3c\":{\"intro\":\"Insofar as we store your personal data or process it in any other way, you are entitled to special legal rights (the so-called 'data subject rights'), which we would like to explain briefly below.\",\"s1\":{\"list\":[\"the purposes of processing;\",\"the categories of personal data being processed;\",\"the recipients or categories of recipients to whom the personal data has been or will be disclosed;\",\"the planned duration for which the personal data will be stored;\",\"the existence of a right to rectification or deletion;\",\"the existence of a right of appeal to a supervisory authority;\",\"all available information about the origin of the data;\",\"the existence of automated decision-making including profiling.\"],\"p1\":\"You have the right to request confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have a right to information about this personal data and to the following information:\",\"p2\":\"If personal data is transferred to a third country or to an international organisation, you have the right to be informed about the appropriate safeguards.\",\"p3\":\"If you wish to exercise this right to information, you can contact our data protection officer at any time.\",\"title\":\"1. Right to access information\"},\"s2\":{\"p1\":\"You have the right to request that we immediately correct any incorrect personal data concerning you. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data.\",\"p2\":\"If you wish to exercise this right to rectification, you can contact our data protection officer at any time.\",\"title\":\"2. Right to correction\"},\"s3\":{\"list\":[\"The personal data is no longer necessary for the purposes for which it was collected.\",\"You revoke your consent and there is no other legal basis for the processing.\",\"You object to the processing and there are no overriding legitimate grounds.\",\"The personal data has been processed unlawfully.\",\"The deletion is necessary to fulfil a legal obligation.\",\"The personal data was collected in relation to information society services offered.\"],\"p1\":\"You have the right to request that we delete personal data concerning you without delay, provided that one of the following reasons applies:\",\"p2\":\"If you wish to exercise this right to deletion, you can contact our data protection officer at any time.\",\"p3\":\"If we have made the personal data public and are obliged to delete it, we will take reasonable measures to inform other data controllers.\",\"title\":\"3. Right to deletion (Right to be forgotten)\"},\"s4\":{\"list\":[\"the accuracy of the personal data is contested by you;\",\"the processing is unlawful and you refuse the deletion;\",\"we no longer need the personal data, but you need it for legal claims;\",\"you have objected to the processing pending verification.\"],\"p1\":\"You have the right to request that we restrict processing if one of the following conditions is met:\",\"p2\":\"If you wish to exercise this right to restrict processing, you can contact our data protection officer at any time.\",\"title\":\"4. Right to restrict processing\"},\"s5\":{\"p1\":\"You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format.\",\"p2\":\"You have the right to have the personal data transmitted directly from us to another controller, insofar as this is technically feasible.\",\"p3\":\"To assert the right to data portability, you can contact our data protection officer at any time.\",\"title\":\"5. Right to data portability\"},\"s6\":{\"p1\":\"You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you.\",\"p2\":\"We will no longer process the personal data unless we can demonstrate compelling legitimate grounds.\",\"p3\":\"If personal data is processed for direct marketing purposes, you have the right to object at any time.\",\"p4\":\"To exercise the right to object, you can contact our data protection officer at any time.\",\"title\":\"6. Right to objection\"},\"s7\":{\"p1\":\"You have the right to revoke your data protection consent at any time.\",\"p2\":\"If you wish to exercise your right to revoke consent, you can contact our data protection officer at any time.\",\"title\":\"7. Right to revoke data protection consent\"},\"s8\":{\"p1\":\"You have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR.\",\"p2\":\"Contact details of the competent local supervisory authority:\\nBerlin Commissioner for Data Protection and Freedom of Information\\nFriedrichstr. 219, 10969 Berlin\\nEmail: \u003cemail\u003emailbox@datenschutz-berlin.de\u003c/email\u003e\",\"title\":\"8. Right of appeal to a regulatory body\"},\"title\":\"C. Your rights regarding the processing of personal data in detail\"},\"part3d\":{\"s1\":{\"list\":[\"\u003cb\u003eUser and customer data:\u003c/b\u003e We must ensure that our business activities run smoothly, so that we can continue to provide you with our products and services of the usual quality and at a reasonable price. For this reason, we require your data in order to fulfill our contracts with you, to bill you for our services and supply you with our products, to answer your support queries and so that we can provide you with updates and patches for your software. Lastly, we also require your data in order to protect our intellectual property in the form of our software and content from misuse and piracy by using the data stored in your user account. It is therefore in our legitimate interests to use your data.\\nWe have our own legal obligations and it is in our legitimate interest to insist on their fulfillment. If we believe in good faith that this is necessary, we may therefore disclose your information for the purposes of law enforcement or tax collection or actual or threatened disputes.\",\"\u003cb\u003eEvaluator data:\u003c/b\u003e When you submit a review, we collect your personal data to prevent misuse (e.g. through multiple reviews).\",\"\u003cb\u003eWebsite visitors:\u003c/b\u003e We collect a limited amount of information from visitors to our websites and use it to help you navigate our websites and better manage the services we offer. The data we collect in this way comprises information about how you use our website and how often you access it.\"],\"p1\":\"According to Article 6 (1) f) of the GDPR, we are permitted to process your data even without express consent, provided that if this is necessary to safeguard our legitimate interests or those of a third party, as long as your interests or your fundamental rights and freedoms requiring the protection of personal data, do not outweigh this.\",\"p2\":\"We do not believe that the following activities adversely affect persons in any way. On the contrary, they help us provide more tailored and efficient services to you and are therefore beneficial to all parties. However, you still have the right to object to our processing of your personal data on this basis, as mentioned above.\",\"title\":\"1. Legitimate interest\"},\"s2\":{\"list\":[\"you must voluntarily give us your consent without us putting any kind of pressure on you;\",\"you must know what you are granting consent for - we will therefore ensure that we have provided you with sufficient information; and\",\"you must give us your consent in the form of a positive, affirmative act. In most cases, we will provide you with a field that you must mark so that this requirement is clearly and unambiguously fulfilled.\"],\"p1\":\"Under certain circumstances, we may need your consent to process your personal data in connection with certain activities. Depending on what exactly your data is needed for, we will either ask for your explicit consent via \\\"opt-in\\\" or silent consent via \\\"soft opt-in\\\".\",\"p2\":\"According to Article 4(11) of the GDPR, consent (via opt-in) is classed as \\\"any voluntary declaration of intent, in an informed and unequivocal manner, in the form of a declaration or other clear affirmative act, with which the person concerned indicates their consent to the processing of personal data concerning themselves\\\". Put simply, this means that:\",\"p3\":\"We keep records of the consents you have given in this way.\",\"p4\":\"As mentioned above, in some cases a consent via soft opt-in is sufficient. We may advertise products and services to you that are related to the products we offer (above all our software and the content we offer) and services (for example in the hosting sector), provided that you have not actively unsubscribed from these communications.\",\"p5\":\"As mentioned above, you have the right to withdraw your consent for these activities. To do this, please contact our data protection officer.\",\"title\":\"2. Agreement\"},\"s3\":{\"p1\":\"Sometimes it may be necessary for us to process personal data in connection with the exercise or defense of legal claims. This can occur, for example, if we need legal advice in relation to legal proceedings or are legally required to preserve or disclose certain information as part of legal proceedings.\",\"title\":\"3. Assertion, exercise or defence of legal rights\"},\"title\":\"D. Our legal basis for the processing of your data\"},\"part4\":{\"intro\":\"The privacy policy of Expert Systems AG is based on the terminology used by the European Directive and Regulation Provider when the General Data Protection Regulation (GDPR) was enacted. Our privacy policy should be easy to read and understand for both the public and our customers and business partners. To ensure this, we would like to explain the terminology used in advance.\",\"list\":[\"\u003cb\u003e“personal data”\u003c/b\u003e: Personal data is any information relating to an identified or identifiable natural person.\",\"\u003cb\u003e“data subject”\u003c/b\u003e: A data subject is any identified or identifiable natural person whose personal data is processed by the controller.\",\"\u003cb\u003e“processing”\u003c/b\u003e: Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means.\",\"\u003cb\u003e“controller”\u003c/b\u003e: Controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.\"],\"title\":\"Part 4 - Definitions\"},\"title\":\"Privacy Policy\",\"toc\":{\"part1\":\"Part 1 - Introduction\",\"part2\":\"Part 2 - Summary: Our Privacy Policy at a glance\",\"part3\":\"Part 3: Our Privacy Policy in detail\",\"part3a\":\"A. Detailed information about the processing of user and customer data\",\"part3b\":\"B. Detailed information about the use of our website\",\"part3c\":\"C. Your rights regarding the processing of personal data in detail\",\"part3d\":\"D. Our legal basis for the processing of your data\",\"part4\":\"Part 4 - Definitions\",\"s2\":\"2. From whom is personal data collected?\",\"s3\":\"3. Why we collect personal data and what we use it for\",\"s4\":\"4. Disclosure of personal data\",\"s5\":\"5. Duration for which we store personal data\",\"s6\":\"6. Rights of the person affected – which rights do you have in relation to your personal data stored by us?\",\"s7\":\"7. Use of cookies\",\"title\":\"Table Of Contents\"}},\"qualityControl\":{\"intro\":\"Quality assurance is an issue of the highest priority for ProvenExpert. While guaranteeing our Terms and Conditions and \u003cguidelinesLink\u003eReview Guidelines\u003c/guidelinesLink\u003e, we place particular emphasis on looking out for the interests of our users:\",\"metadata\":{\"description\":\"We take the quality of reviews made by customers very seriously. Read about how we protect our customers and visitors from abuse.\",\"title\":\"Quality Assurance | ProvenExpert.com\"},\"misuse\":{\"item1\":\"offensive content;\",\"item2\":\"false information; and/or\",\"item3\":\"suspicion of manipulation.\"},\"para1\":\"ProvenExpert is not a review platform based on a classified business directory; rather, ProvenExpert grants its profile owners independence with regard to the use of customer feedback. Each ProvenExpert profile is created by its respective owner, not by ProvenExpert. The profile owner is responsible for the profile's contents. Evaluations, reviews, and ratings are the subjective opinions of those who compose and submit them.\",\"para2\":\"The Profile Owner can decide him or herself how customer feedback is collected and submitted: (1) by means of email invitations; (2) by publishing survey links on web pages or social networks; (3) by publishing surveys on Facebook profiles; (4) by means of verbal invitations with access codes that can be entered on the websites \u003cexpertRatingLink\u003eProvenExpert.com/expert-rating\u003c/expertRatingLink\u003e and \u003chomeLink\u003eProvenExpert.com\u003c/homeLink\u003e; and/or (5) by means of the Profile Owner permitting profile visitors to submit evaluations by changing his or her profile settings.\",\"para3\":\"ProvenExpert provides a basis for conducting internal quality assurance, among other things. Apart from this, profile owners can publish their profiles and ProvenExpert rating seals for advertising purposes. If permitted by the profile owner, the profile owner may be contacted, and access codes may be directly entered or requested from him or her. Access codes may also be printed on survey cards to be given to others.\",\"para4\":\"Customer feedback is submitted by means of standardized online surveys. These surveys have been developed by industry experts on the basis of evaluation methods used in qualitative competency assessments. They have been specially tailored for each field of business activity and optimized on the basis of extensive testing. Each survey contains up to 60 industry-specific competency criteria. The relation of these criteria to the respective survey topic is determined by the profile owner. Profile owners can also decide which categories and competencies are surveyed, customize access codes, and pause or delete surveys.\",\"para5\":\"The profile owner will be automatically informed of new customer feedback by email.\",\"para6\":\"Profile owners can analyze customer feedback separately or as a whole, and can designate which reviews are displayed publicly. If the profile owner chooses not to publish all of his or her reviews, the display of his or her public profile and rating seal will be modified to maintain transparency. More information is available in our \u003cfaqLink\u003eFAQs\u003c/faqLink\u003e.\",\"para7\":\"In order to prevent misuse of the platform, ProvenExpert reserves the right to remove customer feedback and profiles that do not comply with the General Terms and Conditions. This includes in particular the following reasons:\",\"para8\":\"If a ProvenExpert profile or review is suspected of violating the Terms and Conditions, they can be directly reported to ProvenExpert at any time.\",\"para9\":\"ProvenExpert adheres to the most modern of web standards and continuously monitors website activity in order to provide the highest level of data security. Data transfers for sending customer feedback, as well as non-public ProvenExpert profiles, are protected by SSL encryption. We do not transfer data to third parties. To learn more, read our Privacy Policy or contact our \u003cemailLink\u003edata security administrator\u003c/emailLink\u003e.\",\"title\":\"Quality Assurance\",\"userTypes\":{\"item1\":\"Service providers and companies (registered profile owners);\",\"item2\":\"Submitters of customer feedback (evaluations, reviews, and ratings); and\",\"item3\":\"internet users looking for information about registered service providers or companies.\"},\"verified\":\"ProvenExpert only accepts verified customer feedback:\",\"verifiedItems\":{\"item1\":\"Composers of feedback must confirm that they have used the services of the service provider or company being reviewed.\",\"item2\":\"Composers of feedback must accept the general \u003cguidelinesLink\u003eReview Guidelines\u003c/guidelinesLink\u003e and Privacy Policy of ProvenExpert.\",\"item3\":\"If the validity of the information provided by the composer has not already been confirmed by the profile owner by means of an invitation or permission sent via email, the composer must do so: either (1) by email; (2) by means of a social network account (LinkedIn, Xing, Facebook); or (3) by means of their ProvenExpert account.\",\"item4\":\"Aggregated reviews must be verified and must conform to the profile owner's field of business activities. This means that reviews must be confirmed and authenticated by the reviewer by providing an email address, logging into the review website, or by using a social media account, and they must refer to services that correspond to the activity stated on ProvenExpert.\",\"item5\":\"Customer feedback that has not been confirmed will not be submitted to the profile owner or published.\",\"item6\":\"Each composer of feedback is only permitted to participate in a given survey once.\",\"item7\":\"Profile owners are not permitted to participate in their own surveys.\",\"item8\":\"Disposable or throw-away email addresses will not be accepted for submitting or verifying customer feedback.\"}},\"ratingSeals\":{\"doesItAll\":{\"description1\":\"More transparency and trust for your customers, more new business for you: The ProvenExpert rating seal boosts revenue for online shops, increases the number of requests for service providers, and drives more sign ups for providers of classes and training courses.\",\"description2\":\"Collect relevant customer reviews in just 2-3 minutes per survey. Gain valuable feedback and boost your online reputation whether you are a financial advisor, hairdresser, painter or trainer.\",\"subtitle\":\"More transparency and trust for your customers, more new business for you:\",\"title\":\"The rating seal that does it all.\"},\"hero\":{\"subtitle\":\"Your mark of quality, top-rated services, and trust.\",\"title\":\"Confidence at first sight: The ProvenExpert rating seal\"},\"metadata\":{\"description\":\"The rating seal that does it all. Confidence at first sight: The ProvenExpert rating seal. Free, flexible, instantly recognizable.\",\"title\":\"The ProvenExpert Review Seal\"},\"proSeal\":{\"button\":\"LEARN MORE ABOUT THE PRO SEAL\",\"subtitle\":\"Since 2021, Google indexes mobile websites first. You are well prepared for this with the all-rounder PRO Seal: new customers are increasingly searching for service providers via smartphone. This double-sided seal combines everything a new customer would like to know about your reputation. This way, you increase clicks, contacts, and conversions via mobile search!\",\"title\":\"Mobile first!\\nThe innovative PRO Seal.\"},\"quote\":{\"author\":\"Torsten Schmelzer / Landfleischerei Schmelzer\",\"text\":\"Adding the rating seal to our online shop has improved our conversion rate by more than 23 percent.\"},\"widget\":{\"button\":\"GET YOUR OWN RATING SEAL\",\"description\":\"Collect relevant customer reviews in just 2-3 minutes per survey. Gain valuable feedback and boost your online reputation whether you are a financial advisor, hairdresser, painter or trainer.\",\"options\":{\"bright\":\"Bright\",\"customerReviews\":\"Customer Reviews\",\"dark\":\"Dark\",\"profilePicture\":\"Profile picture\",\"topCompetencies\":\"Top competencies\"},\"preview\":{\"customerFocus\":\"Customer focus\",\"customerReviews\":\"Customer reviews\",\"customerService\":\"Customer service\",\"diligence\":\"Diligence\",\"excellent\":\"EXCELLENT\",\"moreInfo\":\"more info\",\"outOf5\":\"out of 5\",\"priceQuality\":\"Price/Quality ratio\",\"professionalism\":\"Professionalism\",\"recommended\":\"Recommended\",\"reviews\":\"Reviews\",\"sampleReview\":\"Recommendation! The team was professional...\",\"topCompetenciesLabel\":\"Top competencies:\"},\"subtitle\":\"ProvenExpert provides you with industry-specific customer surveys, perfectly tailored to your business and optimized for all end devices.\",\"title\":\"The rating widget: your smart profile in miniature form\",\"tooltips\":{\"profilePicture\":\"The ten most recent customer reviews with a minimum positive rating are displayed one after another in a list.\",\"topCompetencies\":\"Displays your top three best rated competencies\"}}},\"reviewGuidelines\":{\"cta\":{\"button\":\"start a survey now\",\"description\":\"Try our PREMIUM plan for 30 days for free and non-binding, afterwards you will be automatically switched to our FREE plan.\",\"title\":\"Monitor customer satisfaction for free now!\"},\"guideline1\":\"1. For your feedback to be valid, you must actually have used the product or service you're reviewing. When you submit a review or rating, you are stating that this is the case. Providing feedback on products or services that you have not actually used is expressly prohibited.\",\"guideline2\":\"2. You have the option of providing personal details with your reviews or remaining anonymous. If you decide to provide your name with a review, bear in mind that it may be displayed on our website along with the review in question. However, providing false or misleading personal details with reviews is prohibited in all cases. Submitting reviews under a false identity is especially not permitted.\",\"guideline3\":\"3. You grant Expert Systems AG the non-exclusive, worldwide, temporally, and textually unlimited rights to use and exploit the reviews you create. This also includes the rights to alter, duplicate, transmit, publish, and enhance your feedback, as well as the right to transfer the rights of use to third parties without entitlement to remuneration. The transfer of rights shall remain unaffected if this agreement is terminated for any reason.\",\"guideline4\":\"4. You guarantee that you are authorised to grant the rights (see clause 3) concerning your submitted content, and that the copyrights, trademark rights, or other intellectual property rights of any third party are not violated in the process. Moreover, it is prohibited to post content that is defamatory in nature or that contains calls to violence, racist or sexist statements, propaganda, overt or covert advertising, or the personal details of third persons (in particular their name, telephone number, private address, email addresses, etc.) without having obtained their prior consent.\",\"guideline5\":\"5. We retain the right to block or delete reviews at any time and without providing reason. This applies first and foremost when the principles provided in these guidelines have been violated.\",\"intro\":\"Expert Systems AG runs ProvenExpert.com, a platform that provides customers with the opportunity to give extensive and detailed feedback on products and services they've used. All reviews are welcome — as long as they're objective and fair. In order to guarantee the level of quality we've become known for, we require that all product and service reviews adhere to the following guidelines:\",\"metadata\":{\"description\":\"See the https://ProvenExpert.com review guidelines here\",\"title\":\"Review Guidelines | ProvenExpert.com\"},\"subtitle\":\"Review guidlines\",\"title\":\"Review guidelines\"},\"reviewPlatform\":{\"faqs\":{\"q1\":{\"answer\":\"Looking for the right service to manage your review marketing program? Try ProvenExpert PREMIUM for free for 30 days. Following your free trial, you'll be automatically switched over to our FREE plan.\",\"question\":\"Are you a service provider?\"},\"q2\":{\"answer\":\"No. With ProvenExpert, you can create your very first survey in just three minutes. Our wide selection of industry-specific questionnaires lets you choose which aspects of your service to target in your survey.\",\"question\":\"Is it difficult to collect customer feedback?\"},\"q3\":{\"answer\":\"Yes. Your reviews can be displayed as a Google star rating to draw more attention to your website, lend your business more authenticity, and generate trust in potential customers.\",\"question\":\"Is it expensive to analyze customer surveys?\"},\"q4\":{\"answer\":\"Yes. Your reviews can be displayed as a Google star rating to draw more attention to your website, lend your business more authenticity, and generate trust in potential customers.\",\"question\":\"Can customer surveys improve my Google search listing?\"},\"q5\":{\"answer\":\"ProvenExpert can aggregate all your reviews and ratings from other platforms and display your overall rating in a single profile. These will be displayed as the overall rating in your public ProvenExpert profile. Depending on your plan, you can integrate up to 540 customer review websites.\",\"question\":\"What about my reviews and ratings on other websites?\"}},\"hero\":{\"subtitle\":\"How customer review platforms can improve your business' reputation and increase visibility\",\"title\":\"Customer review platforms\"},\"intro\":\"Customer review platforms have become increasingly important in recent years. Learn how recommendations have changed over time and how customer reviews have come to be a powerful marketing tool.\",\"metadata\":{\"description\":\"Why companies and service providers need customer review platforms and websites to increase authenticity, visibility, and conversion.\",\"title\":\"Review Platforms - For Whom \u0026 Why? | ProvenExpert.com\"},\"section1\":{\"para1\":\"The average person is \u003clink\u003ebombarded with up to 5,000 advertising messages per day\u003c/link\u003e. For consumers, this makes it difficult to form an opinion about a given product or service and make the right purchase, especially when all the alternatives promise to deliver the same results. This is why many people are turning to online customer reviews to find information about the quality, level of service, cost-performance ratio, and other details about a host of products and services. If other customers think it's good, then it probably is. Consumers are using the opinions, ratings, feedback, and reviews posted online by impartial customers to make informed purchase decisions.\",\"para2\":\"But customer review platforms don't just exist to help customers find out if a product or service is up to their standards. They also allow companies and service providers to leverage customer reviews to generate trust and gain insight into the quality of what they do and how satisfied their customers are. Qualitative feedback from customers sheds light on the strengths and weaknesses of a business and reveals opportunities to optimize, increase customer satisfaction, and bring in new business. And for service providers, customer reviews are marketing gold: they contribute to your online reputation and generate a sense of trust and authenticity among potential customers.\",\"title\":\"1. Why are customer review platforms so important?\"},\"section2\":{\"para1\":\"Thanks to the Internet, our society and the ways in which we communicate have undergone massive changes over the course of the last 20 years. While product recommendations used to be limited in the past to simple word of mouth marketing among friends and acquaintances, reviews and impartial promotions are published online to customer review platforms for all to find and read today.\",\"para2\":\"\u003clink\u003eStudies have shown\u003c/link\u003e that 88% of consumers today trust online reviews just as much as personal recommendations. Around 89% even seek second opinions on recommendations provided by friends and acquaintances by checking ratings and reviews on customer review websites. Online customer review platforms are now seen by most consumers as a source of trusted information when it comes to products and services.\",\"para3\":\"$46\",\"title\":\"2. Customer review platform usage in the digital age\"},\"section3\":{\"activeCollection\":{\"para1\":\"If a service provider doesn't have a large customer base yet or hasn't collected many reviews, negative feedback can pose a considerable threat to their company's reputation. This is why it's so important to actively collect reviews and ratings and encourage satisfied customers to share their experiences and thus help shape the company's online reputation and public image. Unfortunately, it's typically the more dissatisfied customers who voice their opinions by posting negative feedback and reviews on customer review platforms.\",\"para2\":\"So it's vital to actively get your satisfied customers to join the mix and provide their own opinions. And when customers are happy with your services, they are often more than willing to give positive feedback.\",\"para3\":\"Studies have shown that products and services coupled with a positive review sell 200 times better than products and services without reviews or ratings. Actively collecting reviews and ratings through customer review portals can have a lasting positive effect on a company's conversion rate and, consequently, its revenue.\",\"title\":\"Active review collection\"},\"aggregateReviews\":{\"para1\":\"Today's surplus of customer review platforms can make it tough for both consumers and businesses to keep track of all the reviews and ratings out there. For businesses, it's important to be able to know where and when incoming reviews are posted by customers, patients, clients, etc. in order to be able to respond to them. But it requires a lot of time and energy to browse every review website looking for new reviews.\",\"para2\":\"So how can you streamline this process? An effective solution is to aggregate all your online ratings and reviews across all platforms. ProvenExpert lets you import your reviews from other customer review platforms into a single profile. This feature makes it easy to keep track of all incoming feedback - no matter where it's posted — with a convenient, central overview. ProvenExpert also aggregates your rating scores from other platforms and factors them into the overall score displayed in your profile. So there's no need to pick and choose which reviews to pay attention to — with ProvenExpert, you can have it all.\",\"title\":\"Aggregate reviews from other customer review platforms\"},\"searchEngineRatings\":{\"para1\":\"Plenty of customers today use popular search engines — first and foremost Google — to find the right service provider. Searching for local service providers on Google displays the top three Google My Business results for your area, including Google star ratings. These prominent listings draw more attention to local search results than to those in the standard search results list. The Google star ratings next to the listings show how satisfied customers are with each service provider. This gives consumers an idea of whether a given service provider is right for them, even before clicking on the results. With these five tips for local searches, we'll show you how service providers can include their \u003clink\u003ebusinesses in local search results\u003c/link\u003e.\",\"para2\":\"Local search results are listed organically. Rating stars are important here, too, since they help to draw attention, and potential customers are much more likely to trust businesses with reviews and rating stars than those without.\",\"para3\":\"ProvenExpert lets you integrate your Google star rating into your website and ProvenExpert profile. By adding Rich Snippets, you can include your Google star rating in your organic search results listing and drive more traffic to your website. This, in turn, improves your ranking in the organic search results. You can read more about this in a fascinating \u003clink\u003eguest entry\u003c/link\u003e in our blog.\",\"title\":\"Customer ratings on search engines\"},\"serviceProviders\":{\"para1\":\"Originally, customer feedback and recommendations were limited to products. Customer review platforms then gradually began adding support for reviews of service providers as well. Today, there are a number of industry-specific customer review platforms where consumers can provide and find feedback on nearly any service imaginable — hair stylists, physiotherapists, doctors, real estate agents, solicitors — before making a final purchase decision.\",\"para2\":\"Since it's difficult for consumers to judge the quality of a service before actually using it, customer recommendations and reviews have become enormously important in making an informed purchase.\",\"title\":\"Customer review platform for service providers\"},\"surveyTemplates\":{\"para1\":\"Many service providers lack a way to quickly and easily collect customer feedback. Actively managing customer reviews and ratings can amount to a lot of work, especially if you have to analyze individual hand-written surveys to figure out how satisfied your customers are.\",\"para2\":\"So, how can service providers quickly and easily collect the qualitative feedback they need?\",\"para3\":\"With ProvenExpert's industry-specific surveys and questionnaires, service providers have a number of quick and easy ways — both online and off — to send out customer survey invitations. The questionnaires offer up to 60 survey sub-criteria to choose from, but can also be filtered according to categories such as service, performance, cost-performance ratio, and more. Reviewers can also provide their own feedback text to help clarify the ratings they've given.\",\"para4\":\"ProvenExpert now offers survey templates for more than 40 industries, including architecture, automotive trade, coaching, construction, events \u0026 entertainment, financial services, photography, restaurants \u0026 bars, hotels \u0026 accommodation, information technology \u0026 services, real estate, legal services, tax advice \u0026 accounting, insurance, and more. Service providers simply need to select the survey for their industry to start collecting concrete feedback and assessing the quality of their services.\",\"title\":\"Survey templates for service providers\"},\"title\":\"3. Boosting customer satisfaction with ProvenExpert\"},\"section4\":{\"para1\":\"ProvenExpert supports a growing number of customer review websites from which you can aggregate reviews and ratings. Currently, we support more than 490 ratings websites and platforms, and we're getting bigger all the time.\",\"para2\":\"If you can't find a specific customer review platform in our current lineup, just send us an email. Our support team will handle your request and get the missing platform up and running for you.\",\"title\":\"4. Supported customer review platforms\"},\"section5\":{\"para1\":\"Aggregating ratings from other customer review platforms allows you to display the entirety of your customer feedback in a single profile. There's no need to manually browse every website looking for new ratings. ProvenExpert's aggregation feature lets you display the number of ratings you've received on external platforms in your profile, as well as your overall score.\",\"para2\":\"Follow these instructions to integrate external ratings into your ProvenExpert profile:\",\"para3\":\"First, sign in to your ProvenExpert account (Not a member yet? Click \u003clink\u003ehere\u003c/link\u003e to sign up).\",\"para4\":\"Scroll down below your ProvenExpert ratings to the \\\"Reviews from Other Sources\\\" area. Click on the blue arrow to the right to open the drop down menu. Then click on the button labelled \\\"Add Profile\\\".\",\"step1\":\"Step 1: Click Add Profile button\",\"step2\":\"Step 2: Choose platform from dropdown\",\"step3\":\"Step 3: Enter your profile URL\",\"title\":\"5. How can I import reviews from other websites?\"},\"stepCaptions\":{\"addClick\":\"Now click on \\\"Add\\\". Depending on which \u003clink\u003eplan\u003c/link\u003e you have chosen, ProvenExpert lets you aggregate reviews from up to 490 different customer review platforms.\",\"afterAdd\":\"After adding a platform, the information you provided will be checked by our team. You'll receive an email as soon as the platform and its reviews have been integrated.\",\"layerOpen\":\"A layer will open where you can insert the URL of the customer review platform you want to collect ratings from.\",\"manageReviews\":\"Click the \\\"Manage Reviews\\\" button to edit or delete your aggregated review profiles, as well as add additional platforms. The ratings added from websites using the aggregation feature, are automatically kept up to date on a regular basis and are always visible in your profile. We also send out weekly reports to inform you of all new incoming ratings from external platforms.\",\"publishFeedback\":\"It's up to you whether you want to include any new incoming feedback in your profile or simply use it for internal analytics purposes. Choosing to publish incoming feedback will incorporate the ratings into your Google star rating.\",\"qualityStandards\":\"In order to maintain our own standards of quality, we review each and every external customer review source to verify the authenticity of its ratings. ProvenExpert requires that all incoming ratings meet its verification standards, and that all customer feedback corresponds to products and services that you actually offer. With our aggregation function, both you and your potential customers can see all your ratings at a glance.\",\"step1\":\"Click first on the blue button labeled \\\"Add profile\\\" to add your reviews and ratings from external customer review platforms.\",\"step2\":\"Insert the customer review platform's URL here. You can add up to as many customer review platforms as you like. This example contains reviews from bewertet.de, kennstdueinen.de and facebook.com.\",\"step3\":\"We will contact you per email and external ratings sources and ratings will be aggregated on your profile after the ProvenExpert team conducts its check.\"},\"toc\":{\"item1\":\"Why are customer review platforms so important?\",\"item2\":\"Customer review platform usage in the digital age\",\"item3\":\"Boosting customer satisfaction with ProvenExpert\",\"item4\":\"Supported customer review platforms\",\"item5\":\"How can I import reviews from other websites?\"}},\"screenReader\":{\"buttonText\":\"Screen Reader\",\"pauseLabel\":\"Pause reading\",\"resumeLabel\":\"Resume reading\",\"skipBackwardLabel\":\"Skip backward\",\"skipForwardLabel\":\"Skip forward\",\"startLabel\":\"Start screen reader\",\"stopLabel\":\"Stop screen reader\"},\"shared\":{\"contactSection\":{\"contactLabel\":\"Your contact\",\"emailLabel\":\"Email\",\"phoneLabel\":\"Support phone\"},\"loading\":\"Loading...\",\"stillHaveQuestions\":{\"description\":\"Simply send an email to \u003cemail\u003esupport@provenexpert.com\u003c/email\u003e or get in touch through \u003cfacebook\u003eFacebook\u003c/facebook\u003e, \u003cx\u003eX\u003c/x\u003e, \u003cxing\u003eXING\u003c/xing\u003e, or \u003clinkedin\u003eLinkedIn\u003c/linkedin\u003e. We are here for you Monday-Thursday 9am-5pm (CET).\",\"mailingList\":{\"button\":\"Join Mailing List\",\"description\":\"Simply enter your name and email and click \\\"Join Mailing List\\\".\",\"privacy\":\"By clicking \\\"Join Mailing List\\\", I accept the \u003clink\u003eprivacy policy\u003c/link\u003e of ProvenExpert.\",\"title\":\"You want to stay up to date with us?\"},\"title\":\"Still have questions about ProvenExpert?\"}},\"slider\":{\"bvmwPremiumPartner\":\"PREMIUM PARTNER OF\",\"form\":{\"accountExists\":\"An account with this email address already exists, \u003cloginLink\u003elog in now.\u003c/loginLink\u003e\",\"clickLinkMessage\":\"Please click the link in the email to complete your registration.\",\"confirmEmail\":\"Complete your registration\",\"emailPlaceholder\":\"Email\",\"emailSentMessage\":\"We sent an email to your email address\",\"privacyLink\":\"Privacy Policy\",\"registrationError\":\"Registration could not be completed right now. Please try again later.\",\"signUpButton\":\"Secure your advantage now\",\"submittingButton\":\"Submitting...\",\"termsAcceptance\":\"By clicking “Secure your advantage now”, I accept the \u003ctermsLink\u003eTerms and Conditions\u003c/termsLink\u003e and \u003cprivacyLink\u003ePrivacy Policy\u003c/privacyLink\u003e.\",\"termsLink\":\"Terms and Conditions\",\"emailHelp\":\"Enter your email address to register a free ProvenExpert account.\"},\"reviewCard\":{\"customerReviews\":\"Customer reviews\",\"googleRating\":\"Google star rating\",\"recommended\":\"Recommended\"},\"slides\":{\"slide1\":{\"subtitle\":\"Show why customers trust you - on your website, on Google, in AI search, and everywhere people look for recommendations today.\",\"title\":\"In a world where AI also has a say, one thing matters most: trust.\"},\"slide2\":{\"subtitle\":\"Your customers review you everywhere - on Google, Facebook, and more. With ProvenExpert, you bundle every review in one profile.\",\"title\":\"All customer reviews in one place\"},\"slide3\":{\"subtitle\":\"Your stars appear right next to your listing and create more attention, more clicks, and more customers.\",\"title\":\"Visible. Trustworthy. With stars.\"},\"slide4\":{\"subtitle\":\"With ProvenExpert, you ask for feedback in a targeted way - with templates tailored precisely to your industry.\",\"title\":\"Everything you need to know about customer reviews\"},\"slide5\":{\"subtitle\":\"Integrate expert reviews for 5-star rich results that skyrocket clicks and SEO rankings.\",\"title\":\"Rank Higher with Review Stars\"},\"testimonialHeading\":\"More than 1,554,400 service providers \u0026 companies rely on us!\"},\"tabs\":{\"customerReviews\":\"Customer reviews\",\"customerSurveys\":\"Customer surveys\",\"googleRatings\":\"Google star ratings\",\"ratingAggregation\":\"Rating aggregation\"}},\"team\":{\"members\":{\"klausDescription\":\"The creative head behind ProvenExpert.com. With over 25 years' experience in development and marketing of digital products.\"},\"hero\":{\"description\":\"Learn more about the people behind our online service.\",\"title\":\"Say hello to the ProvenExpert team!\"},\"metadata\":{\"description\":\"Say hello to the ProvenExpert team! Learn more about the people behind our online service.\",\"title\":\"Our Team | ProvenExpert.com\"},\"vacancies\":{\"button\":\"view available positions\",\"description\":\"We're always looking for creative, dynamic, and committed people to join our team.\",\"title\":\"Careers at ProvenExpert.com\"}},\"teamGrid\":{\"title\":\"Our team\"},\"termsConditions\":{\"intro1\":\"The online service \\\"ProvenExpert.com\\\" (hereinafter referred to as \\\"ProvenExpert\\\" or \\\"the service\\\") enables companies (hereinafter referred to as \\\"profile owners\\\" or \\\"companies\\\") to have the services they provide reviewed by their customers (hereinafter referred to as \\\"customers\\\") on the basis of differentiated rating criteria. Thus, the companies receive a detailed evaluation of customer satisfaction from their customers. From the reviews - depending on the settings selected by the profile owner - an overall score is formed, which is incorporated into a ProvenExpert rating seal. This in turn can be used by the profile owner to promote his services.\",\"intro2\":\"In addition, customers of companies registered with ProvenExpert can start targeted search queries for registered companies and publish a company-related review after using the service. The operator of the service is Expert Systems AG, Quedlinburger Straße 1, 10589 Berlin, Germany, represented by its CEO Remo Fyda (Chairman).\",\"metadata\":{\"description\":\"Terms and Conditions for https://ProvenExpert.com\",\"title\":\"Terms and Conditions | ProvenExpert.com\"},\"section1\":{\"p1\":\"The following Terms and Conditions contain the basic rules for the use of the online service ProvenExpert.com and apply for all future legal transactions and legal business dealings between the Profile Owner and Expert Systems. Terms and Conditions on the part of the Profile Owner which deviate from or expand on these Terms and Conditions shall only come into force when they have been explicitly confirmed in writing by Expert Systems.\",\"title\":\"1. Area of validity\"},\"section10\":{\"p10_1\":\"10.1 Expert Systems reserves the right to make changes to the Terms and Conditions at any time. The Profile Owner shall be informed of changes no later than one month before the changes are proposed to take effect (hereinafter referred to as \\\"the Date of Change\\\") in text form (e.g. via email). The Profile Owner's consent shall be considered granted if he or she has not refused the changes before the Date of Change.\",\"p10_2\":\"10.2 If the Profile Owner does not agree to the changes, he or she can cancel the user agreement with effect on the Date of Change and without incurring additional costs. The notice of change shall include in particular information concerning the right of refusal, the period for refusal, and the options available for cancelation. The changes to the user agreement will additionally be published on ProvenExpert.com.\",\"title\":\"10. Amendments to the General Terms and Conditions\"},\"section11\":{\"p11_1\":\"11.1 If the Profile Owner is a merchant, a corporate body under public law, or under fund assets governed by public law, Berlin shall be the exclusive place of jurisdiction for all claims arising directly or indirectly from the contract relationship.\",\"p11_2\":\"11.2 This agreement is governed exclusively by the laws of the Federal Republic of Germany, under exclusion of the provisions of international private law.\",\"p11_3\":\"11.3 In the case that one or more of the provisions in this agreement is or becomes ineffective in whole or in part, the remaining provisions shall be unaffected thereby. A partially or completely ineffective provision shall be replaced by an effective provision that is closest to the originally intended purpose from a business perspective.\",\"title\":\"11. Other\"},\"section2\":{\"p2_1\":\"2.1 Use of the Service by the Profile Owner requires registration of an account. This registration creates a contractual user agreement for the Service between the Profile Owner and Expert Systems. The registration and setup of a user account (hereinafter referred to as \\\"profile\\\" ) is free for the Profile Owner.\",\"p2_2\":\"2.2 Registration is available exclusively to companies as defined in Sec. 14 of the German Civil Code (BGB). Registration is not permitted for persons under the legal age of majority or other natural persons with restricted legal competence. Registration is also not permitted for consumers as defined in Sec. 13 of the German Civil Code (BGB).\",\"p2_3\":\"2.3 The generation and use of manipulated customer evaluations is in contradiction with the values of Expert Systems. Their use shall also not apply for companies who generate evaluations or deal with them.\",\"p2_4\":\"2.4 The Profile Owner is obligated to provide truthful and complete data during the registration process. The use of pseudonyms or aliases is not permitted. In the case of a change to the recorded data after completion of the registration, the Profile Owner shall update the information in his or her profile without delay.\",\"p2_5\":\"2.5 By submitting the registration form, the Profile Owner issues an offer for a user agreement with Expert Systems, agrees to the Terms and Conditions, ensures that he or she is in possession of the power of representation required to issue an offer for a user agreement, and ensures that the information provided is truthful and that he or she is not prohibited from using the service according to the terms set out in section 2.2 and 2.3.\",\"p2_6\":\"2.6 Multiple registrations and the creation of multiple profiles are not permitted.\",\"p2_7\":\"2.7 During registration the Profile Owner creates a username and password within the scope of technical feasibility (hereinafter referred to as \\\"Login Details\\\"). Usernames which violate the rights — especially name and trademark rights — of third persons, which are otherwise unlawful, or which are contrary to accepted principles of morality are prohibited. The Profile Owner is obligated to keep his or her Login Details confidential and to protect them from being revealed to third parties. If the Profile Owner becomes aware that this confidentiality has been compromised or suspects that the login details are being used by third parties, he or she shall report this to Expert Systems without delay.\",\"p2_8\":\"2.8 There is no inherent right to registration. Expert Systems reserves the right to refuse the Profile Owner's registration without providing reason.\",\"p2_9\":\"2.9 Expert Systems is entitled to the immediate blocking of profiles. This is especially applicable in cases of infringement on the Terms of Use, for instance:\",\"p2_9_footer\":\"In the case the profile is blocked, the Profile Owner shall not be permitted to register an account with ProvenExpert.com again or create a new profile without the express prior consent of Expert Systems.\",\"p2_9_list1\":\"If false information is provided during registration;\",\"p2_9_list2\":\"If the Profile Owner belongs to or is associated with the group of persons specified in Sections 2.2. and 2.3,\",\"p2_9_list3\":\"If Login details are lost or there is reason to believe that they are being misused by third parties;\",\"p2_9_list4\":\"If the Profile Owner has violated the Terms and Conditions of Expert Systems, in particular if he or she is suspected of manipulating evaluations, as well as in the case of multiple registrations; and/or\",\"p2_9_list5\":\"In the case of any other important reason.\",\"title\":\"2. Registration\"},\"section3\":{\"p3_1\":\"3.1 Expert Systems shall grant the companies/profile owner access to the Service for the duration of the user agreement. The Service enables the Profile Owner to collect, manage, aggregate (number of evaluations, overall score), and display evaluations, as well as integrate the ProvenExpert rating seal into his or her website. The features and content included in the various service plans offered by Expert Systems, as well as the prices for each, are displayed in the current pricing and service overview from Expert Systems.\",\"p3_2\":\"3.2 There are six ways to collect and submit evaluations: (1) by means of a Service feature which allows Profile Owners to invite customers to participate in customer surveys via email; (2) by sending access codes to customers, which the customers can use to submit evaluations via the Service; (3) by means of survey links published by the Profile Owner (e.g. sharing the link on social networks); (4) by integrating a customer survey into the Profile Owner's Facebook page via a Facebook survey app; (5) by means of the customer submitting a request to the Profile Owner via a contact form and asking him or her to activate the option to submit evaluations (activation is carried out by the Profile Owner him or herself), or (6) by means of the Profile Owner permitting profile visitors to leave evaluations by changing his or her profile settings.\",\"p3_3\":\"$47\",\"p3_4\":\"3.4 Expert Systems enables the Profile Owner to aggregate evaluations (quantity and overall score) from other customer review websites. The following guidelines apply:\",\"p3_4_list1\":\"The evaluations to be aggregated must conform to the field of business activities reported by the Profile Owner at the time of registration.\",\"p3_4_list2\":\"Only evaluations from customer review websites that verify customer reviews may be aggregated. Expert Systems will test the verification process to ensure this.\",\"p3_4_p2\":\"In order to maintain our standards of quality, the evaluations to be aggregated will be manually added by Expert Systems and checked to verify their authenticity. Expert Systems retains the right not to aggregate evaluations or to remove aggregated evaluations without providing reason should the evaluations violate our usage guidelines.\",\"p3_4_p3\":\"The Profile Owner does not have claim to the aggregation of evaluations from websites which are not \u003clink\u003econtained in our list of supported customer review platforms\u003c/link\u003e. Expert Systems retains the right not to make the evaluation aggregation feature available for certain websites should these require unreasonable technical effort or investments of time.\",\"p3_5\":\"3.5 Expert Systems grants the Profile Owner the non-transferable, non-sublicensable right to use the ProvenExpert seal for the purpose of advertising his or her services for the duration of this user agreement. The license is subject to the condition that the Profile Owner fulfills the duties resulting from this user agreement (in particular those duties resulting from sections 2 and section 4).\",\"p3_6\":\"3.6 The customer evaluations collected via ProvenExpert may be requested in the form of a CSV file for free during the duration of the user agreement and may continue to be used by the user following the end of the user agreement. The request can be submitted via email to support@provenexpert.com.\",\"p3_7\":\"3.7 The Profile Owner acknowledges that 100% availability of the Service is technically unfeasible. However, Expert Systems shall endeavor to make the Service available as constantly as possible. In particular, issues relating to maintenance, security, or capacity requirements, as well as events beyond the control of Expert Systems (such as disruptions of public communications, loss of power, etc.) may result in brief disruptions or temporary cessation of the Service. Expert Systems retains the right to fully or partially cease operation of the Service at any time and, where applicable, refund user fees already paid.\",\"title\":\"3. Services from Expert Systems for companies\"},\"section4\":{\"p4_1\":\"4.1 The Profile Owner ensures that the information provided during registration is complete and valid. Should a profile image be used, the Profile Owner ensures by uploading the image that he or she is authorized to use the photo or graphic within the framework of the Service, and that no third-party rights, in particular copyrights or personal rights, are violated. This also applies to content placed by the Profile Owner. These may not contain any content which is insulting, glorifies violence, is extremist, racist, sexist, discriminating, minor-endangering, pornographic, or that infringes the law in any other way.\",\"p4_10\":\"4.10 Expert Systems does not intend to provide a platform for political activities of any kind with the Service. Therefore it is not permitted to send via the Service content related to political activities, such as party meetings, demonstrations, flyer campaigns, or petition actions. This also applies should an email merely contain a hyperlink leading to a website containing content of this kind.\",\"p4_11\":\"4.11 The profile owner agrees to use the customer contact data and information provided to him in connection with the activation of customer leads exclusively for the submission of an offer corresponding to the inquiry. The use of the telephone number and / or email address for other forms of direct advertising, including newsletters, is not permitted without the corresponding consent of the customer in accordance with §§7 Para. 2 No. 2 and No. 3 and Para.3 of the German Unfair Competition Act (UWG). Companies that demonstrably act against this obligation will be immediately blocked by ProvenExpert. Further legal steps remain reserved.\",\"p4_2\":\"4.2 Only customers who have truthfully used the services of the Profile Owner to a significant extent shall be permitted to submit evaluations or, within the scope of a customer survey, may be invited to submit evaluations. The Profile Owner ensures that the customers contacted via the Service within the scope of a customer survey have previously consented to receiving the email in question. The Profile Owner is solely responsible for obtaining the consent of the customer.\",\"p4_3\":\"4.3 The ProvenExpert seal may in no way be modified by the Profile Owner and has to be linked to the corresponding profile. It is also not permitted to make content available on the website where the ProvenExpert seal is integrated that is illegal or immoral, discriminatory, racist, sexist, insulting, or pornographic in nature, or that glorifies violence.\",\"p4_4\":\"4.4. The Profile Owner is solely responsible for verifying that evaluations and the ProvenExpert seal are used for advertising purposes in a manner that complies with all aspects of the law. Expert Systems is not liable for damages caused by unlawful use of evaluations or the ProvenExpert seal for advertising purposes.\",\"p4_5\":\"4.5 Improper use of the ProvenExpert evaluation system, including the ProvenExpert rating seal, is not permitted.\",\"p4_6\":\"4.6 ProvenExpert rating seals may only be included on those websites of the profile owner through which goods and / or services are offered that are the subject of the customer evaluations shown in the rating seals.\",\"p4_7\":\"4.7 Directly or indirectly modifying, editing, or copying ProvenExpert rating seals, as well as using content from them or creating a summary of their contents, is not permitted. This includes separating them into their component parts or creating derived products from them.\",\"p4_8\":\"4.8 All rights, titles, and entitlements to the ProvenExpert rating seals, including all intellectual property rights, shall remain the exclusive property of ProvenExpert.\",\"p4_9\":\"4.9 The customer ensures that emails he or she sends via the Service do not violate any applicable law or infringe the rights of third persons (name rights, trademark rights, copyrights, personal rights, etc.), and that he or she is in possession of written consent from the addressee to receive commercial emails. The customer is obligated not to send or allow the sending of unsolicited emails containing invitations to participate in surveys or submit evaluations unless the express consent of the recipient concerned has been given.\",\"title\":\"4. Obligations and warranty of the Profile Owner\"},\"section5\":{\"p5_1\":\"5.1 Should the Profile Owner choose a service plan requiring payment, the claim to payment shall come into effect upon conclusion of the contract unless otherwise agreed. Payment shall be due on a monthly basis or in advance for the period of one year, depending on the service plan chosen.\",\"p5_2\":\"5.2 The contractual period of the subscription is divided into minimum period and renewal periods. Both depend on the respective offer selected by the customer.\",\"p5_3\":\"5.3 After expiry of the minimum period or renewal period, the contractual period is automatically extended to the specified renewal period of the selected offer unless the agreement is terminated by either party at least 14 days prior to the expiry of the contractual period.\",\"p5_4\":\"5.4 Invoices and payment reminders are sent via email by Expert Systems to the email address provided by the Profile Owner. The invoice is deemed received on the date of dispatch of the invoice email. The Profile Owner shall be in default of payment without warning 14 days following receipt of the invoice should payment of the invoice not be settled within this period.\",\"p5_5\":\"5.5 Students are entitled to use ProvenExpert's PREMIUM account free of charge and in its entirety as long as they are enrolled in a full-time program of study at a German institution of higher education and are not on leave or suspended. The same applies to use of the platform for student companies, as long as at least one of the company founders (who is not merely a passive participant or merely providing capital) or at least one of the directors of the company is enrolled in a full-time program of study at a German institute of higher education.\",\"p5_6\":\"5.6 Proof of valid enrollment must be first provided no later than 4 weeks following registration of an account with ProvenExpert and must be thereafter present on a yearly basis. Proof is to be sent in the form of an electronic or paper copy of the certificate of enrollment. Should no proof of valid enrollment be provided within the designated period, the PREMIUM account will be changed to a FREE account. From this point on, the account may be switched to the BASIC, PLUS, or PREMIUM plan and is subject to each plan's respective conditions.\",\"p5_7\":\"5.7 The Profile Owner has no right to settlement, unless such counter-claims have been recognized in an enforceable judgement by the courts or recognized by Expert Systems.\",\"title\":\"5. Payment\"},\"section6\":{\"p6_1\":\"The Profile Owner may cancel this user agreement at any time without providing reason. The cancelation period for plans requiring payment — unless otherwise stated in the respective service plan — shall be two weeks prior to the end of the current contractual period. The right to cancel the contract for an important reason shall remain unaffected. The cancelation must be sent by email to \u003ca\u003esupport@provenexpert.com\u003c/a\u003e or by mail to:\",\"p6_1_address\":\"Expert Systems AG\\nQuedlinburger Straße 1\\n10589 Berlin\\nGermany\",\"p6_2\":\"6.2 Expert Systems may cancel the user agreement at any time in observance of a cancelation period of four weeks, unless otherwise stated in the respective service plan. The right to cancel the contract for an important reason shall remain unaffected. An important reason shall exist in particular if:\",\"p6_2_footer\":\"Claims to payment of the user fee until the expiration of the normal cancelation period shall remain unaffected by an extraordinary termination on the part of Expert Systems.\",\"p6_2_list1\":\"The Profile Owner is in default of payment for a total of two or more months.\",\"p6_2_list2\":\"The Profile Owner is in violation of the duties outlined in sections 2 and section 4 of this user agreement.\",\"p6_2_list3\":\"If Login details are lost or there is reason to believe that they are being misused by third parties;\",\"p6_2_list4\":\"If the Profile Owner has violated the Terms and Conditions of Expert Systems, in particular if he or she is suspected of manipulating evaluations, as well as in the case of multiple registrations; and/or\",\"p6_2_list5\":\"In the case of any other important reason.\",\"title\":\"6. Termination\"},\"section7\":{\"p7_10\":\"ProvenExpert offers customers a search functionality on the internet platform, by means of which they can find companies of certain industries, without stating their own identity, which are displayed to them in the context of search results. ProvenExpert only displays profiles of companies that have previously been registered on the Internet platform www.provenexpert.com and have been activated for display in the search results.\",\"p7_11\":\"If a location-based search query is made, only profiles of companies in the corresponding vicinity are displayed. 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