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<span class="p_TopNav-title"><a href="/">HURIKAT</a></span>
<span class="p_TopNav-subtitle"><a href="/">
Service client et file d'attente</a></span>
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<li class="p_Breadcrumb-item" itemscope="" itemtype="http://data-vocabulary.org/Breadcrumb">
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Accueil
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<a class="p_Breadcrumb-link" href="/telephonie-internet" itemprop="url">
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Téléphonie et internet
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<li class="p_Breadcrumb-item" itemscope="" itemtype="http://data-vocabulary.org/Breadcrumb">
<a class="p_Breadcrumb-link" href="/telephonie-internet/orange" itemprop="url">
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Orange
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<li class="p_Breadcrumb-item" itemscope="" itemtype="http://data-vocabulary.org/Breadcrumb">
<a class="p_Breadcrumb-link" href="/telephonie-internet/orange/service-client-orange-internet" itemprop="url">
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Service client Orange internet Livebox
</span>
</a>
</li>
</ol>
<h1 class="p_Header-title">Service client Orange internet Livebox</h1>
<p class="p_Header-subtitle">
Numéro de téléphone du service client Orange internet fibre et ADSL, horaires d'ouverture et heures creuses pour les contacter.
</p>
<div class="p_CallCenter">
<div class="p_CallCenter-box">
<span>📞</span>
Appelez-nous au
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<a class="p_CallCenter-number" href="tel://0890212121" style="color: #a50f78">
<div class="p_CallCenter-mobileBox">
Appelez-nous au
</div>
<span>0890 21 21 21</span>
</a>
<span class="p_CallCenter-legal">Service 2,99€ / <br/>appel + prix appel</span>
<p class="p_CallCenter-info">
Une question ? Hurikat vous répond.<br/>
<a target="_blank" href="https://www.jaimeattendre.com/pages/conciergerie/">Plus d’info</a>.
Lun-ven : 9h30-12h00 et 13h30-17h30
</p>
</div>
<p class="p_CallCenter-infoMobile">
Une question ? Hurikat vous répond.
<a target="_blank" href="https://www.jaimeattendre.com/pages/conciergerie/">Plus d’info</a>.
Lun-ven : 9h30-12h00 et 13h30-17h30
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<article>
<div class="p_Tabs-content visible" id="assistance-commerciale">
<div class="p_Phonenumbers">
<h2>Numéro du service client Orange</h2>
<div class="p_Phonenumbers-list">
<span class="p_Phonenumbers-item">
<div class="p_Phonenumbers-container">
<span>
Service client
</span>
<a href="tel://3900" class="p_Phonenumbers-callToAction on">
3900
</a>
</div>
<span class="p_Phonenumbers-cost">
appel gratuit
</span>
</span>
<span class="p_Phonenumbers-item">
<div class="p_Phonenumbers-container">
<span>
Assistance depuis l'étranger
</span>
<a href="tel://+33969393900" class="p_Phonenumbers-callToAction on">
+33 9 69 39 39 00
</a>
</div>
<span class="p_Phonenumbers-cost">
</span>
</span>
<span class="p_Phonenumbers-item">
<div class="p_Phonenumbers-container">
<span>
Service commercial
</span>
<a href="#" class="p_Phonenumbers-callToAction off" data-providers="optico:100" data-number="1014">
Afficher le numéro
</a>
</div>
<span class="p_Phonenumbers-cost">
</span>
</span>
</div>
<div class="p_Phonenumbers-legal">
2,99€/appel. Ce numéro valable 5 minutes n'est pas le numéro du destinataire mais le numéro permettant la mise en relation avec celui-ci. Ce service est édité par Hurikat. <a href="http://mise-en-relation.svaplus.fr" target="_blank" rel="nofollow">Pourquoi ce numéro ?</a>
</div>
<div class="p_Phonenumbers-vote">
Ce numéro a-t-il fonctionné ?
<span class="thumbs-up">OUI</span>
<span class="thumbs-down">NON</span>
</div>
<div class="p_Phonenumbers-thanks">
Merci !
</div>
<div class="meta">
<div class="unitid">bbe18a29-6885-4d79-861f-72b1b85f84a9</div>
</div>
</div>
<div class="p_ContributionsAndCrowdContainer">
<div class="p_Crowd">
<h2 id="tableTitle-f1416abf-079b-48f2-833e-997de201cf48">
Affluence du service client Orange et horaires d'ouverture
</h2>
<div class="p_Crowd-container" role="grid" aria-labelledby="tableTitle-f1416abf-079b-48f2-833e-997de201cf48" aria-readonly="true">
<div class="p_CrowdStatus">
<span class="p_CrowdStatus-indicator color-3">
Forte
</span>
Attente estimée jusqu’à 14:00
</div>
<table class="p_Crowd-table">
<thead>
<tr>
<th></th>
<th></th>
<th>jeu 25</th>
<th>ven 26</th>
<th>sam 27</th>
<th>dim 28</th>
<th>lun 29</th>
<th>mar 30</th>
<th>mer 01</th>
</tr>
</thead>
<tbody>
<tr>
<th>08:00</th>
<th>09:00</th>
<td title="Faible" aria-label="Faible" class="color-1"></td>
<td class="color-1"></td>
<td class="color-1"></td>
<td class="color-6"></td>
<td class="color-1"></td>
<td class="color-1"></td>
<td class="color-1"></td>
</tr>
<tr>
<th>09:00</th>
<th>12:00</th>
<td title="Faible" aria-label="Faible" class="color-1"></td>
<td class="color-2"></td>
<td class="color-2"></td>
<td class="color-6"></td>
<td class="color-2"></td>
<td class="color-1"></td>
<td class="color-1"></td>
</tr>
<tr>
<th>12:00</th>
<th>14:00</th>
<td title="Forte" aria-label="Forte" class="color-3"></td>
<td class="color-3"></td>
<td class="color-3"></td>
<td class="color-6"></td>
<td class="color-3"></td>
<td class="color-3"></td>
<td class="color-3"></td>
</tr>
<tr>
<th>14:00</th>
<th>17:00</th>
<td title="Faible" aria-label="Faible" class="color-1"></td>
<td class="color-2"></td>
<td class="color-3"></td>
<td class="color-6"></td>
<td class="color-2"></td>
<td class="color-2"></td>
<td class="color-2"></td>
</tr>
<tr>
<th>17:00</th>
<th>20:00</th>
<td title="Forte" aria-label="Forte" class="color-3"></td>
<td class="color-3"></td>
<td class="color-3"></td>
<td class="color-6"></td>
<td class="color-3"></td>
<td class="color-3"></td>
<td class="color-3"></td>
</tr>
</tbody>
</table>
<div class="p_Legends">
<div class="p_Legends-list">
<div class="p_Legends-item">
<span class="p_Legends-color color-1"></span>
<span class="p_Legends-legend">Faible</span>
</div>
<div class="p_Legends-item">
<span class="p_Legends-color color-2"></span>
<span class="p_Legends-legend">Moyenne</span>
</div>
<div class="p_Legends-item">
<span class="p_Legends-color color-3"></span>
<span class="p_Legends-legend">Forte</span>
</div>
<div class="p_Legends-item">
<span class="p_Legends-color color-6"></span>
<span class="p_Legends-legend">Fermé</span>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="p_Tips">
<h2 class="p_Tips-title">Astuces pratiques</h2>
<div class="p_Tips-container">
<details class="p_Tips-item" open="open"><summary class="p_Tips-subtitle"><h3 class="p_Tips-title">Gagnez du temps avec le serveur vocal</h3></summary><div><p>Pour une réclamation, une résiliation, une question sur votre facture ou toute autre question relative à votre abonnement Orange, composez le numéro du service client d’orange au 3900.</p>
<ul>
<li>Si vous désirez connaitre les tarifs et autres mentions légales, dites TARIF ;</li>
<li>Puis, saisissez les 10 chiffres de votre numéro Orange. Sinon, tapez * ;</li>
<li>Pour connaitre les offres de téléphonie fixe et Internet, <strong>tapez 1</strong> ;</li>
<li>Pour souscrire à un forfait mobile Orange, <strong>tapez 2</strong> ;</li>
<li>Pour découvrir les offres Open incluant téléphone fixe, box Internet et téléphonie mobile, <strong>tapez 3</strong> ;</li>
<li>Pour signaler un problème sur le domaine public pouvant affecter la connexion réseau, <strong>tapez 4</strong>.</li>
</ul>
<p>Si vous souhaitez souscrire à un contrat Pro, contactez le service clientèle dédié aux professionnels en composant le 3901.</p>
<ul>
<li>Lorsque vous devez faire 1, 2, 3 ou étoile et que vous préférerez avoir un conseiller plutôt que de vous perdre dans le menu du serveur vocal de votre service client : ne faites aucun choix, patientez. Vous serez alors mis en relation avec un conseiller.</li>
<li>Si vous ne souhaitez pas composer le numéro du service client Orange et que vous n’avez pas envie de les joindre par téléphone, sachez qu’il est également possible de poser vos questions par chat ou par mail depuis votre espace client Orange.</li>
<li>Une forte communauté Orange se fera un plaisir de répondre à vos questions <a href="http://communaute.orange.fr/">via le forum Orange</a> ou les réseaux sociaux. Le temps de réponse est généralement inférieur à 15 minutes.</li>
</ul>
</div></details>
<details class="p_Tips-item" open="open"><summary class="p_Tips-subtitle"><h3 class="p_Tips-title">Coût de l'appel et temps d'attente du service client Orange internet</h3></summary><div><p>Le temps d’attente avant de joindre un conseiller Orange est gratuit et cet appel est facturé au coût d’une communication locale hors forfait si vous appelez d’une ligne fixe France Telecom ou depuis votre Livebox.</p>
</div></details>
<span id="ezoic-pub-ad-placeholder-108" class="ezoic-adpicker-ad"></span></div>
</div>
<div class="p_Addresses">
<h2 class="p_Addresses-title">Adresse du service client Orange</h2><span class="ezoic-autoinsert-video ezoic-mid_content"></span><!-- ezoic_video_placeholder-mid_content-640x360-999996-clearholder --><!-- ezoic_video_placeholder-mid_content-640x360-999996-nonexxxclearxxxblock --><!-- ezoic_video_placeholder-mid_content-426x240-999996-clearholder --><!-- ezoic_video_placeholder-mid_content-426x240-999996-nonexxxclearxxxblock --><!-- ezoic_video_placeholder-mid_content-384x216-999996-clearholder --><!-- ezoic_video_placeholder-mid_content-384x216-999996-nonexxxclearxxxblock -->
<div class="p_Addresses-container">
<div class="p_Addresses-addressContainer">
<span>
Adresse Service client
</span>
<div class="p_Addresses-address">
<strong>
<address>
📍 Service Client
Internet Orange
<br/>33732
<br/>
Bordeaux cedex 9
</address>
</strong>
</div>
</div>
</div>
</div>
<div class="p_Links">
<h2>Liens utiles</h2>
<div class="p_Links-list">
<a target="_blank" class="p_Links-item" href="http://www.orange.fr">Site officiel</a>
<a target="_blank" class="p_Links-item" href="http://id.orange.fr/auth_user/bin/auth0user.cgi?date=1392644806&skey=ded9c9b1ce0d794f692ca509333e06e0&url=http://www.orange.fr">Espace client</a>
<a target="_blank" class="p_Links-item" href="http://contact.orange.fr">Formulaire de contact</a>
<a target="_blank" class="p_Links-item" href="https://assistance.orange.fr/livebox-modem/toutes-les-livebox-et-modems/">FAQ fibre/ADSL</a>
<a target="_blank" class="p_Links-item" href="http://communaute.orange.fr">Forum d'entraide</a>
<a target="_blank" class="p_Links-item" href="https://twitter.com/Orange_conseil">Joindre le support sur Twitter</a>
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</div>
<h2 id="service-client-orange-mobile-fixe-ou-ddi-aux-pros-">Service client Orange mobile, fixe ou dédié aux pros ?</h2>
<p>Hurikat a également référencé les pages suivantes :<br/></p>
<h6>Particuliers</h6>
<p>
</p><ul>
<li><a href="/telephonie-internet/orange/service-client-orange-mobile">Service client Orange mobile</a></li>
<li><a href="/telephonie-internet/orange/service-client-orange-fixe">Service client Orange fixe</a></li>
<li><a href="/telephonie-internet/orange/service-client-open-orange">Service client Open Orange</a></li>
<li><a href="/telephonie-internet/orange/service-client-orange-fibre">Service client Orange la Fibre</a></li>
</ul>
<p></p>
<h6>Professionnels et entreprises</h6>
<p>
</p><ul>
<li><a href="/telephonie-internet/orange/service-client-orange-business-pro">Service client Orange Business Services</a> (mobile)</li>
<li><a href="/telephonie-internet/orange/service-client-orange-internet-pro">Service client Orange internet pro</a></li>
<li><a href="/telephonie-internet/orange/service-client-orange-fixe-pro">Service client Orange fixe pro</a></li>
</ul>
<p></p>
<h2 id="orange--lhistorique">Orange : l’historique</h2>
<p>
</p><ul>
<li>1994 : création de la société Orange.</li>
<li>2000 : rachat par France Télécom qui détient aujourd'hui 100% des parts.</li>
<li>2001 : Itineris, Ola et Mobicarte deviennent Orange.</li>
<li>2006 : Wanadoo et MaLigneTV deviennent Orange.</li>
<li>Aujourd'hui la société Orange possède les produits Livebox, Liveradio, Unik, Internet Everywhere Orange, World et Flybox.</li>
</ul>
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