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<article id="post-1261" class="post-1261 post type-post status-publish format-standard has-post-thumbnail hentry category-actualites tag-innovation tag-numerique tag-technologie tag-transformation-numerique tag-tunisie">
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<div class='twp-image-archive image-left'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2022/04/rsz_1ia.jpg" class="attachment-full size-full wp-post-image" alt="Vous l'avez lu sur nos articles précédents, la sécurité des données clients est notre priorité et nous luttons contre tous les différents types de détracteurs qui pourraient nuire à notre cause." decoding="async" fetchpriority="high" srcset="https://www.callcentertunisie.com/wp-content/uploads/2022/04/rsz_1ia.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2022/04/rsz_1ia-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2022/04/rsz_1ia-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content">
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<h2 class="entry-title archive-entry-title mt-0">
<a href="https://www.callcentertunisie.com/tunisie-ministre-tic-cyberattaques/">En Tunisie, le ministre des TIC tire la sonnette d’alarme contre les cyberattaques</a>
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<p>Le jeudi 24 mars, la Banque Centrale de Tunisie a fait l’objet d’une intrusion malveillante. Le ministre des TIC sonne l’alerte et appelle tout le monde <a href="https://www.callcentertunisie.com/tunisie-ministre-tic-cyberattaques/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/tunisie-ministre-tic-cyberattaques/" rel="bookmark"><time class="entry-date published updated" datetime="2022-04-13T16:11:03+02:00">13 avril 2022</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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<article id="post-1256" class="post-1256 post type-post status-publish format-standard has-post-thumbnail hentry category-dossiers tag-contrat-de-travail tag-developpeurs-web tag-devis-signe tag-donneurs-dordres tag-flexibilite tag-sous-traitants tag-telemarketing tag-teletravail">
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<div class='twp-image-archive image-left'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2022/03/portage-salarial1.jpg" class="attachment-full size-full wp-post-image" alt="La définition et les avantages du portage salarial vous est résumé dans cet article." decoding="async" srcset="https://www.callcentertunisie.com/wp-content/uploads/2022/03/portage-salarial1.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2022/03/portage-salarial1-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2022/03/portage-salarial1-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content">
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<h2 class="entry-title archive-entry-title mt-0">
<a href="https://www.callcentertunisie.com/savoir-portage-salarial/">Savoir davantage sur le portage salarial</a>
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<p>Depuis une quinzaine d’années, le portage salarial connaît un développement impressionnant. En effet, il attire considérablement des indépendants qui sont à la recherche de sécurité sociale <a href="https://www.callcentertunisie.com/savoir-portage-salarial/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/savoir-portage-salarial/" rel="bookmark"><time class="entry-date published updated" datetime="2022-03-18T13:39:18+01:00">18 mars 2022</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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<article id="post-1252" class="post-1252 post type-post status-publish format-standard has-post-thumbnail hentry category-dossiers tag-centre-de-contacts tag-cloud tag-ecologique tag-empreinte-carbone tag-hebergement-des-donnees tag-informatique tag-technologie tag-tunisie tag-ue">
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<div class='twp-image-archive image-full'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2022/03/communication-digitale.jpg" class="attachment-full size-full wp-post-image" alt="Voyez comment le Cloud est un outi qui aide à la protection de l'environnement et pourquoi beaucoup d'entreprises se jettent sur le Cloud." decoding="async" srcset="https://www.callcentertunisie.com/wp-content/uploads/2022/03/communication-digitale.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2022/03/communication-digitale-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2022/03/communication-digitale-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content twp-post-fullwidth">
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<a href="https://www.callcentertunisie.com/cloud-logiciel-ecologique/">Cloud, votre logiciel écologique</a>
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<p>Se tourner vers le Cloud permet de minimiser les impacts sur l’environnement et sur la performance des entreprises. En effet, une étude indique que l’impact du <a href="https://www.callcentertunisie.com/cloud-logiciel-ecologique/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/cloud-logiciel-ecologique/" rel="bookmark"><time class="entry-date published updated" datetime="2022-03-11T08:29:25+01:00">11 mars 2022</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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<article id="post-1247" class="post-1247 post type-post status-publish format-standard has-post-thumbnail hentry category-dossiers tag-acceuil-telephonique tag-charge-de-clientele tag-dialogue tag-discours-commercial tag-ecoute-active tag-elocution tag-formations tag-satisfaction-client tag-service-a-la-clientele tag-teleagents tag-telephone tag-televendeurs">
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<div class='twp-image-archive image-left'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2022/03/recadrage.jpg" class="attachment-full size-full wp-post-image" alt="La simulation en centre d'appels en période de formation est une étape judicieuse à prendre afin de détecter les lacunes de votre effectifs." decoding="async" loading="lazy" srcset="https://www.callcentertunisie.com/wp-content/uploads/2022/03/recadrage.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2022/03/recadrage-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2022/03/recadrage-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content">
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<li><a href="https://www.callcentertunisie.com/category/dossiers/" rel="category tag">Dossiers</a></li></ul> </div>
<h2 class="entry-title archive-entry-title mt-0">
<a href="https://www.callcentertunisie.com/simulation-centre-dappels/">La simulation en centre d’appels, une étape primordiale</a>
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<p>Les services d’un centre d’appels sont très utiles pour une entreprise qui veut augmenter son nombre de ventes ou fidéliser ses clients. C’est ainsi une stratégie <a href="https://www.callcentertunisie.com/simulation-centre-dappels/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/simulation-centre-dappels/" rel="bookmark"><time class="entry-date published updated" datetime="2022-03-02T07:57:51+01:00">2 mars 2022</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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<article id="post-1244" class="post-1244 post type-post status-publish format-standard has-post-thumbnail hentry category-dossiers tag-appels-sortants tag-centre-dappels tag-communication-telephonique tag-entreprises tag-externalisation tag-offshore tag-prestataires-externes tag-prospection-telephonique tag-relation-client tag-satisfaction-client tag-technologie-avancee tag-teleconseillers">
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<div class='twp-image-archive image-left'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2022/02/externalisation-tunisie.jpg" class="attachment-full size-full wp-post-image" alt="Votre attente s'achève, voici le partenaire adéquat pour vos besoins d'externalisation. cet article vous propose tous les détails." decoding="async" loading="lazy" srcset="https://www.callcentertunisie.com/wp-content/uploads/2022/02/externalisation-tunisie.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/externalisation-tunisie-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/externalisation-tunisie-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content">
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<h2 class="entry-title archive-entry-title mt-0">
<a href="https://www.callcentertunisie.com/tunisie-partenaire-externalisation/">Tunisie, le partenaire idéal pour vos besoins d’externalisation</a>
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<p>L’externalisation a le vent en poupe depuis les années 80. Outre l’optimisation de leur organisation interne, les entreprises y ont recours pour des questions de coût. Des <a href="https://www.callcentertunisie.com/tunisie-partenaire-externalisation/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/tunisie-partenaire-externalisation/" rel="bookmark"><time class="entry-date published updated" datetime="2022-02-28T12:42:17+01:00">28 février 2022</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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<article id="post-1239" class="post-1239 post type-post status-publish format-standard has-post-thumbnail hentry category-dossiers tag-cloud-computing tag-kpi tag-marketing tag-relation-client tag-securise tag-strategie-commerciale tag-technologie-avancee">
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<div class='twp-image-archive image-full'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2022/02/cloud-computing.jpg" class="attachment-full size-full wp-post-image" alt="Le CRM c'est bien le Cloud s'est mieux, vous avez lu notre dernier article. Voici comment activer votre logiciel Cloud." decoding="async" loading="lazy" srcset="https://www.callcentertunisie.com/wp-content/uploads/2022/02/cloud-computing.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/cloud-computing-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/cloud-computing-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content twp-post-fullwidth">
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<h2 class="entry-title archive-entry-title mt-0">
<a href="https://www.callcentertunisie.com/consignes-activer-cloud/">Les consignes à suivre pour activer votre Cloud</a>
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<p>Bon nombre d’entreprises décident aujourd’hui de se convertir au Cloud pour assurer la gestion de leurs données. Pratique et sécurisé, ce type de service ne nécessite <a href="https://www.callcentertunisie.com/consignes-activer-cloud/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/consignes-activer-cloud/" rel="bookmark"><time class="entry-date published updated" datetime="2022-02-24T09:25:56+01:00">24 février 2022</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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<article id="post-1236" class="post-1236 post type-post status-publish format-standard has-post-thumbnail hentry category-dossiers tag-assistance-technique tag-centre-de-contacts tag-crm tag-data-center tag-hotline tag-reactivite tag-satisfaction-client tag-services-de-qualite tag-techniciens tag-teleconseiller tag-teleoperateur tag-vicidial">
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<div class='twp-image-archive image-left'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2022/02/agent-hotline.jpg" class="attachment-full size-full wp-post-image" alt="CallCentertunisie vous offre une assistance technique optimale c'est à dire tous les jours. Mais ce n'est pas l'unique raison de choisir Callcentertunisie pour votre assistance technique. Découvrez les autres raisons." decoding="async" loading="lazy" srcset="https://www.callcentertunisie.com/wp-content/uploads/2022/02/agent-hotline.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/agent-hotline-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/agent-hotline-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content">
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<h2 class="entry-title archive-entry-title mt-0">
<a href="https://www.callcentertunisie.com/assistance-technique-callcentertunisie%e2%80%89/">Assistance technique : pourquoi confier cette mission à Callcentertunisie ?</a>
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<p>Avec la mondialisation, les entreprises prospectent bien au-delà de leurs frontières. Elles cherchent des partenaires qualifiés pour l’externalisation de la gestion de leur centre d’appels. Cette <a href="https://www.callcentertunisie.com/assistance-technique-callcentertunisie%e2%80%89/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/assistance-technique-callcentertunisie%e2%80%89/" rel="bookmark"><time class="entry-date published updated" datetime="2022-02-23T11:58:30+01:00">23 février 2022</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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<article id="post-1232" class="post-1232 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized tag-agent tag-automatisation tag-canal-telephonique tag-centre-dappels tag-intelligence-artificielle tag-relation-client tag-service-client">
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<div class='twp-image-archive image-left'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2022/02/teletravail-maurice.jpg" class="attachment-full size-full wp-post-image" alt="L'automatisation c'est aller rapidement mais l'humain c'est surement. Ce dossier vous consacre la fusion entre l'intelligence artificielle et l'humain." decoding="async" loading="lazy" srcset="https://www.callcentertunisie.com/wp-content/uploads/2022/02/teletravail-maurice.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/teletravail-maurice-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/teletravail-maurice-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content">
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<h2 class="entry-title archive-entry-title mt-0">
<a href="https://www.callcentertunisie.com/automatisation-humain-service-client/">Avoir une balance entre l’automatisation et l’humain est la clé du bon service client</a>
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<p>Le service client est plus que jamais important. Avec les effets de la pandémie, les entreprises se sont retrouvées face à des enjeux sans précédents particulièrement <a href="https://www.callcentertunisie.com/automatisation-humain-service-client/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/automatisation-humain-service-client/" rel="bookmark"><time class="entry-date published updated" datetime="2022-02-07T10:10:30+01:00">7 février 2022</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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<article id="post-1228" class="post-1228 post type-post status-publish format-standard has-post-thumbnail hentry category-dossiers tag-chatbots tag-experience-client tag-marketing tag-personnalisation tag-prospection tag-relation-client tag-satisfaction-client tag-service-apres-vente">
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<div class='twp-image-archive image-full'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2022/02/800-600-max.jpg" class="attachment-full size-full wp-post-image" alt="Il n'y a rien de mieux que la bonne vieille méthode. C'est ce que fait réference ce texte sur le marketing." decoding="async" loading="lazy" srcset="https://www.callcentertunisie.com/wp-content/uploads/2022/02/800-600-max.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/800-600-max-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2022/02/800-600-max-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content twp-post-fullwidth">
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<h2 class="entry-title archive-entry-title mt-0">
<a href="https://www.callcentertunisie.com/marketing-fidelisation/">Marketing traditionnel : est-ce la solution à votre stratégie de fidélisation ?</a>
</h2>
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<p>Les entreprises ont diverses options pour acquérir de nouveaux clients. Toutefois, il a été prouvé à maintes reprises que l’acquisition de nouveaux clients coûte dix à <a href="https://www.callcentertunisie.com/marketing-fidelisation/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/marketing-fidelisation/" rel="bookmark"><time class="entry-date published updated" datetime="2022-02-04T13:51:25+01:00">4 février 2022</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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<article id="post-1221" class="post-1221 post type-post status-publish format-standard has-post-thumbnail hentry category-dossiers tag-canaux-de-communication tag-email tag-externalisation tag-mail-marketing tag-prestataire tag-relance-de-creance tag-relation-client tag-sous-traitance tag-tunisie">
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<div class='twp-image-archive image-left'><img width="800" height="600" src="https://www.callcentertunisie.com/wp-content/uploads/2021/07/accueil-telephonique.jpg" class="attachment-full size-full wp-post-image" alt="Soigner les formules de politesse et les adapter en fonction des services et des valeurs de l’entreprise est primordiale si vous souhaitez faire bonne figure auprès de vos clients." decoding="async" loading="lazy" srcset="https://www.callcentertunisie.com/wp-content/uploads/2021/07/accueil-telephonique.jpg 800w, https://www.callcentertunisie.com/wp-content/uploads/2021/07/accueil-telephonique-300x225.jpg 300w, https://www.callcentertunisie.com/wp-content/uploads/2021/07/accueil-telephonique-768x576.jpg 768w" sizes="(max-width: 800px) 100vw, 800px" /></div> <div class="entry-content twp-entry-content">
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<h2 class="entry-title archive-entry-title mt-0">
<a href="https://www.callcentertunisie.com/relation-client-ecrit/">Soignez votre relation client par écrit</a>
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<p>Avec les nouveaux canaux de communication, la relation client passe tout autant par l’écrit qu’à l’oral. Ainsi, les plateformes telles que l’email, les réseaux sociaux, les <a href="https://www.callcentertunisie.com/relation-client-ecrit/" class="read-more button-fancy -red"><span class="btn-arrow"></span><span class="twp-read-more text">Lire la suite</span></a></p>
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<span class="posted-on"> Publié le <a href="https://www.callcentertunisie.com/relation-client-ecrit/" rel="bookmark"><time class="entry-date published updated" datetime="2021-07-30T11:48:50+02:00">30 juillet 2021</time></a></span><span class="byline"> Rédigé par <span class="author vcard"><a class="url fn n" href="https://www.callcentertunisie.com/author/callcentertunisie-com/">callcentertunisie.com</a></span></span> </div>
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